Instructor Led Cpe Training Classes

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use more...

Sales Training Dubai Coaching for Sales Success 'This program is designed for People who supervise staff, sales staff who want to improve their leadership skills, sales managers and trainers. This program is worth 25 NASBA CPE?s.Understand the importance of coaching in improving results.Greatly enhance sales staff performance and job training.Raise job satisfaction levels.Enhance the interpersonal and sales skills for their staff.Ensure that more...

Managing for Sales Results ...d in leading a sales team. This program is worth 25 NASBA CPE's. Instructor: A bilingual (English/Arabic) consultant facilitates the program. One extra free place for every 3 paid nominees Program Outline: The Nature and Scope of Sales Management A Model of Sales Management Competencies Traits of Excellent Sales Managers Market Place Changes and Selling Consequences Sales Management more...

Sales Training Dubai Certified Sales Manager This program is designed for Newly appointed and experienced sales managers and marketing managers who need to sharpen their tools to respond to customer, team and company needs. This program is worth 25 CPE. Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively.  more...

CRM Training Dubai Customer Relationship Management ...nd customer service staff. This program is worth 25 NASBA CPE's. Instructor: A bilingual (English/Arabic) consultant facilitates the program. One extra free place for every 3 paid nominees Program Outline: Definitions Defining CRM Importance of CRM to Companies Customer Loyalty and Optimizing Customer Experience CRM and Business Intelligence CRM Mistakes Why CRM is Hard? Where Does more...

Meirc The Distance Manager Managing Offsite Employees and Virtual Teams 'This program is designed for Managers, directors and project leaders of global teams. Senior management and regional team members. This program is worth 15 NASBA CPE?s.Enhance cross-cultural understanding and successfully manage in a virtual environment.Build trust with team members.Differentiate between virtual and remote teams ? and adapt your leadership skills.Learn new technologies to support more...

Training Speed Reading Techniques for Highly Effective People ...mind tools and techniques. This program is worth 15 NASBA CPE's. Instructor: A bilingual (English/Arabic) consultant facilitates the program. Fees in US$: Per participant 2,100 Frequent nomination 1,890 Fees are inclusive of coffee breaks and buffet lunch daily One extra free place for every 3 paid nominees Program Outline: Speedreading and Comprehension Assessing Your Reading more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use more...

NLP Training Dubai: Neuro Linguistic Programming: Strategies for Excellence at Work & Life ... it relates to their work. This program is worth 25 NASBA CPE's. Instructor: A bilingual (English/Arabic) consultant facilitates the program. Fees in US$: One extra free place for every 3 paid nominees Program Outline: Neuro Linguistic Programming (NLP) Definition and Relevance Preferences in Thinking Patterns Identifying Your Preferred Thinking Pattern Discovering Your Own Filters more...

Speed Reading Training Dubai: Techniques for Highly Effective People 'This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material, more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use more...

HR KPIs Measuring the Effectiveness of Human Resources ...bution of the HR function. This program is worth 25 NASBA CPE?s.Define metrics and the role they play in measuring the effectiveness of Human Resources. Differentiate between hard and soft metrics in human resources.  List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and more...

Defining Customer Relations through SLAs and Key Accounts Management ...nd customer service staff. This program is worth 25 NASBA CPE?s. Appreciate the importance of relationships with customers versus repeated satisfactory transactions. Appreciate the role of CRM in collecting, analyzing and using information to strengthen relationships with loyal customers. Establish the need for and uses of Service Level Agreements SLA.   Analyze Account?s more...

Advanced Selling Skills ' This program is designed for All senior sales representatives and professionals, key account sales staff and sales managers and supervisors. This program is worth 15 NASBA CPE?s. Respond to customers? needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers? objections and closing the deal. Gain awareness of the more...

Key Accounts Management The Master Class ' This program is designed for Account Managers, Sales Managers, Sales people who are managing Key Account or have limited experience in managing accounts customers in a Business to Business environment. Fundamental sales skills are assumed and will not be covered on this course. This program is worth 25 NASBA CPE?s. Improve margins and keep more profit. Prioritize their efforts for maximum more...

Powerful Retail Selling ' This program is designed for All retail sales staff, plus team leaders and supervisors accountable for sales. This program is worth 25 NASBA CPE?s. Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty. Understand customer behavior in a retail environment. Use practical selling skills to guide their customers through a defined customer more...

Train the Trainer From Design to Delivery ...m and on-the-job training. This program is worth 25 NASBA CPE?s. Note: Participants are expected to come prepared with a powerpoint presentation to fill up a twenty-minute training session on a topic of their choice. Relate their psychological types and/or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write more...

Certified Master Trainer ...ily seeking certification. This program is worth 25 NASBA CPE?s. Note: Participants seeking certification should come with a powerpoint presentation to fill up a thirty-minute training session on a topic of their choice. Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis TNA. Write more...

Career Development and Succession Planning Ensuring Leadership Continuity ...evelopment of their staff. This program is worth 25 NASBA CPE?s. Understand the basics of career development and succession planning. Distinguish succession planning and management from replacement planning, talent management, and human capital management. Compare employers? traditional and career planning-oriented HR focus. Explain the employee?s and employer?s career development more...

Managing and Coordinating Training Proactively ...g the results of training. This program is worth 25 NASBA CPE?s. Distinguish between the proactive/strategic approaches of managing training and the traditional/reactive approach. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/or the corporate culture may more...

Evaluating Training From Reaction to ROI ...benefit from this program. This program is worth 25 NASBA CPE?s. Define the purpose of evaluation at each of the four established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the more...

Certified Training Professional ...g the results of training. This program is worth 25 NASBA CPE?s. Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors. List the strategic, tactical and administrative competencies of the training professional. Use appropriate methods to more...

Managing and Coordinating Training Proactively ...g the results of training. This program is worth 25 NASBA CPE?s. Distinguish between the proactive/strategic approaches of managing training and the traditional/reactive approach. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/or the corporate culture may more...

Train the Trainer From Design to Delivery ...m and on-the-job training. This program is worth 25 NASBA CPE?s. Note: Participants are expected to come prepared with a powerpoint presentation to fill up a twenty-minute training session on a topic of their choice. Relate their psychological types and/or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write more...

Certified Training Professional ...g the results of training. This program is worth 25 NASBA CPE?s. Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors. List the strategic, tactical and administrative competencies of the training professional. Use appropriate methods to more...

Career Development and Succession Planning Ensuring Leadership Continuity ...evelopment of their staff. This program is worth 25 NASBA CPE?s. Understand the basics of career development and succession planning. Distinguish succession planning and management from replacement planning, talent management, and human capital management. Compare employers? traditional and career planning-oriented HR focus. Explain the employee?s and employer?s career development more...

Certified Master Trainer ...ily seeking certification. This program is worth 25 NASBA CPE?s. Note: Participants seeking certification should come with a powerpoint presentation to fill up a thirty-minute training session on a topic of their choice. Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis TNA. Write more...

Advanced Supervisory Skills ...g developed for promotion. This program is worth 25 NASBA CPE?s. Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and an assurance they can handle the position. Grasp the importance of setting goals, planning and prioritizing, in order to achieve organizational objectives. Organize time, work and effectively use of delegation. Inspire more...

Developing and Implementing the Business Plan ...anning and control skills. This program is worth 15 NASBA CPE?s. Appreciate the critical importance of a well thought-out business plan for the success of the organization. Analyze the business environment and define the most appropriate goals and strategies. Choose and implement tactics and programs designed to maximize operational success. Develop a practical plan that will enable more...

Evaluating and Managing Risks ..., auditors and executives. This program is worth 25 NASBA CPE?S. Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management ? CRM and understand its 5 steps. Identify a more...

Middle Management ' This program is designed for Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPE?s. Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in today?s increasingly competitive environment. Practice advanced more...

Management Skills and Techniques for Engineers ' This program is designed for Technical managers, supervisors and engineers who need to develop their managerial skills. This program is worth 25 NASBA CPE?s. Understand the management functions of planning, organizing, directing and controlling in a team-building manner. Run an effective work schedule that will increase the work groups? productivity. Learn how to coordinate, delegate, more...

Senior Management Program A Mini MBA ...plinary managerial skills. This program is worth 50 NASBA CPE?s. Understand the characteristics of the new work place. Gain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic more...

Successful Planning Organizing and Control ' This program is designed for Department heads, superintendents and supervisors who need to develop their ability to plan, organize and control their unit. This program is worth 25 NASBA CPE?s. Apply the critical managerial and supervisory functions of planning, organizing and control. Use the planning cycle for effective results. Link the strategic plan to departmental action plans and more...

The Professional Supervisor ...r prospective supervisors. This program is worth 25 NASBA CPE?s. Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them. Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective supervision of their team. Practice professional techniques more...

Strategic Thinking and Planning ' This program is designed for All managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of their department and/or organization, as well as those who are responsible for linking, measuring and improving the performance of others. This program is worth 25 NASBA CPE?s. Define the strategic planning and control process and its main more...

The Balanced Scorecard Achieving Performance Excellence ...nce and measuring results. This program is worth 25 NASBA CPE?s. Link performance measures to strategic goals and objectives. Use Key Performance Indicators KPIs for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the more...

Advanced Supervisory Skills ...g developed for promotion. This program is worth 25 NASBA CPE?s. Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and an assurance they can handle the position. Grasp the importance of setting goals, planning and prioritizing, in order to achieve organizational objectives. Organize time, work and effectively use of delegation. Inspire more...

Maintenance Planning Scheduling and Control ...ng and control activities. This program is worth 25 NASBA CPE?s. Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use more...

Advanced Maintenance Management ' This program is designed for Those involved in the supervision or management of maintenance activities. Also, anyone interested in learning more about the critical role of maintenance in a company. This program is worth 25 NASBA CPE?s. Apply the latest advanced concepts and techniques required for managing or supervising a maintenance unit. Examine the organizational, human and operational more...

Certified Maintenance Planner ...ng and control activities. This program is worth 25 NASBA CPE?s. Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right K ey Performance Indicators KPIs for the measurement and evaluation of the more...

Advanced Maintenance Management ' This program is designed for Those involved in the supervision or management of maintenance activities. Also, anyone interested in learning more about the critical role of maintenance in a company. This program is worth 25 NASBA CPE?s. Apply the latest advanced concepts and techniques required for managing or supervising a maintenance unit. Examine the organizational, human and operational more...

Maintenance Planning Scheduling and Control ...ng and control activities. This program is worth 25 NASBA CPE?s. Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use more...

Certified Maintenance Planner ...ng and control activities. This program is worth 25 NASBA CPE?s. Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right K ey Performance Indicators KPIs for the measurement and evaluation of the more...

Materials and Supply Chain Management ...e of materials management. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train more...

Evaluating and Rating Suppliers ' This program is designed for Employees, supervisors, and managers from the purchasing department or other departments who are directly or indirectly involved in the management of suppliers. This program is worth 15 NASBA CPE?s. Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved more...

Inventory Planning and Stock Control ' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost more...

Warehouse Operations and Management ' This program is designed for Those involved in warehousing store activities, both at the operational and supervisory levels. The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions - purchasing, inventory control and distribution. This program is worth 25 NASBA CPE?s. Maximize user service and more...

Advanced Purchasing and Cost Saving Techniques ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other managers who need to understand purchasing management. This program is worth 25 NASBA CPE?s. Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using more...

Materials Management Development Program ...e of materials management. This program is worth 50 NASBA CPE?s. Understand the various functions of materials and supply chain management and how they relate to each other. Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering. Manage the warehousing operations and maximize user more...

Warehouse Operations and Management ' This program is designed for Those involved in warehousing store activities, both at the operational and supervisory levels. The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions - purchasing, inventory control and distribution. This program is worth 25 NASBA CPE?s. Maximize user service and more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train more...

Successful Fleet and Transport Management ' This program is designed for Those involved in fleet/transportation/distribution activities, both at the operational and supervisory/managerial levels. This program is worth 25 NASBA CPE?s. Apply the procedures and techniques needed for the effective management of a fleet - trucks, cars, buses and material handling equipment. Plan and implement effectively all activities related to fleet more...

Inventory Planning and Stock Control ' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost more...

Fundamentals of Purchasing ' This program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE?s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select more...

Materials and Supply Chain Management ...e of materials management. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use more...

Retail Management ' This program is designed for Retail senior managers to discover the various traits of successful retail management through actual case studies and industry best practices that showcase the required skills and strategies. This program is worth 25 NASBA CPE?s. Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are more...

Hospitality Events and Conferences Management ' This program is designed for Managers, supervisors and officers involved in the planning or management of events and conferences. This program is worth 25 NASBA CPE?s. Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare more...

Public Relations and Media Skills ' This program is designed for Public relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and more...

Business Etiquette and Protocol ' This program is designed for Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. This program is worth 15 NASBA CPE?s. Behave correctly in both business and social situations. Interact effectively with different personality types. Represent more...

Hospitality Events and Conferences Management ' This program is designed for Managers, supervisors and officers involved in the planning or management of events and conferences. This program is worth 25 NASBA CPE?s. Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are more...

Simplification of Work Processes and Procedures ...e end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the more...

Certified Quality Management Professional ...rganizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards ISO, more...

Total Quality Management TQM Toolbox for Continual Improvement ' This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. more...

Moving Ahead with Processes Mapping and Improvement ' This program is designed for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How more...

Simplification of Work Processes and Procedures ...e end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the more...

Six Sigma Fundamentals ' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in more...

Compensation and Benefits ' This program is designed for Professionals working in the function who wish to acquire relevant knowledge and skills, and for those working in other areas of human resources who wish to broaden their understanding of this important function. This program is worth 25 NASBA CPE?s. Understand the basic principles and major elements of compensation. Understand the various process in more...

Human Resources Management ...human resources functions. This program is worth 25 NASBA CPE?s. Explain the main functions in Human Resources and the role of each. Learn the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of training and development and how T and D works from identification of training needs to evaluation of training. more...

Advanced Human Resources Management ...on within the HR function. This program is worth 25 NASBA CPE?s. Define human resources and its main functions. Define the link between business strategies and Human Resources. Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Evaluate the results of Training and Development through the use of Key Performance more...

Recruitment Interviewing and Selection Skills ...tant selection interviews. This program is worth 25 NASBA CPE?s. Define recruitment, list its main steps and learn the best methods for attracting qualified candidates. Learn the various techniques used for short listing and assessing candidates and the reliability and validity of each. Learn the main types of selection interviews and when and how to use each. Prepare and conduct a more...

Certified Compensation and Benefits Professionals ...sation and benefits field. This program is worth 25 NASBA CPE?s. Define and clearly understand the importance of compensation to the overall aims of human resources management. Examine and comment on the benefits of job evaluation to an organization?s compensation programs and choose an appropriate system. Understand regional compensation practice. List the principle steps in designing a more...

Finance for Non-Finance Professionals ' This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in more...

Mastering Business and Financial Modeling using Excel ' This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in more...

The Analysis and Use of Financial Statements A Hands-on Approach ...financial recommendations. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Understand the framework of financial statements analysis. Become skilled at the foundations of ratio and financial analysis. Carry out company and industry analysis. Implement the six-step process in financial statement analysis. Analyze more...

Effective Budgeting and Cost Control ...or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital more...

Reporting and Presentation Skills for Finance and Accounting Professionals ' This program is designed for Professionals in the field of finance, accounting, treasury and investment. This program is worth 25 NASBA CPE?s. Learn how to plan a financial presentation. Make use of visual aids to deliver powerful financial presentation. Enhance the image of their financial reports. Practice hands-on live presentations. Deliver financial messages in a concise, more...

Efficient Finance and Accounting Operations ...partment more efficiently. This program is worth 25 NASBA CPE?s. Understand the operations of the Finance and Accounting department. Learn internationally implemented best practices in the following areas: Accounts Payables Billing Budgeting Cash Management and Treasury Costing Filling Financial Statements / General Ledger Inventory Payroll Policies and more...

Professional Skills for Finance and Accounting ...ysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply more...

Generally Accepted Accounting Principles GAAP 2008 Update ' This program is designed for Accountants, accounting supervisors, accounting managers and junior accounting staff who want to upgrade their accounting skills with the newest Generally Accepted Accounting Principles. This program is worth 25 NASBA CPE?s. Explain and interpret Generally Accepted Accounting Principles. Interpret accounting treatment for assets, liabilities, and owners? equity more...

Certified Financial Professional ' This program is designed for Financial professionals, senior accountants, finance managers, accounting managers, chief accountants, banking professionals and corporate controllers. Prerequisites: None. Level : update. This program is worth 25 NASBA CPE?s. Upgrade their level of corporate financial management. Learn how to leverage their knowledge in financial management to deliver positive more...

Finance for Non-Finance Professionals ' This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in more...

Effective Budgeting and Cost Control ...or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital more...

Efficient Finance and Accounting Operations ...partment more efficiently. This program is worth 25 NASBA CPE?s. Understand the operations of the Finance and Accounting department. Learn internationally implemented best practices in the following areas: Accounts Payables Billing Budgeting Cash Management and Treasury Costing Filling Financial Statements / General Ledger Inventory Payroll Policies and more...

Financial Accounting and Reporting ... Principles of Accounting. This program is worth 25 NASBA CPE?s. Understand important financial accounting topics and how to report them on the financial statements. Properly account for assets, liabilities, revenues and expenses. Understand the annual report, management responsibilities for financial statements and auditors? opinion. Fully understand the structure, presentation and more...

Fast Closing Monthly and Year-end Accounts ' This program is designed for Accountants, finance managers, financial controllers, management accountants, general ledger accountants, accounts receivable and accounts payable accounts, senior accountantsand assistant accountants. Prerequisites: None. This program is worth 25 NASBA CPE?s. Appreciate the importance of fast closing on company-wide operations. Develop closing processes and more...

Principles of Accounting An Introduction to Concepts Uses and Methods ' This program is designed for Professionals in the field of finance and accounting, managers seeking to enhance accounting knowledge. This program is worth 25 NASBA CPE?s. Learn the importance of accounting in running businesses. Understand the accounting cycle. Perform hands-on analysis and recognition of accounting transactions. Account for assets, liabilities and equities. more...

Mastering Business and Financial Modeling using Excel ' This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in more...

Finance for Executives ..., and investment managers. This program is worth 25 NASBA CPE?s. Develop an understanding of the macro finance picture of company goals and objectives. Enhance their understanding of financial analysis and assess their ability to perform strategic financial analysis. Learn international finance in this globally structured financial economy. Become acquainted with financial more...

Certified Fixed Assets Professional ...gers. Prerequisites: None. This program is worth 25 NASBA CPE?s. Learn up-to-date rules covering the managing and accounting for fixed assets. Gain knowledge of depreciation management techniques and how they affect their operations. Be able to correctly recognize and measure fixed assets. Report fixed assets accurately by adhering to internationally recognized conventions. more...

Certified Accounts Assistant ' This program is designed for Accounting assistants, accounting trainees, junior accountants and administrative assistants working with accounts. This program is worth 25 NASBA CPE?s. Understand the cycle of accounting. Learn how accounting affects their day-to-day business. Learn the components of financial statements. Perform the accounting closing cycle. Get up to date with more...

Finance for Non-Finance Professionals ' This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in more...

Generally Accepted Accounting Principles GAAP 2008 Update ' This program is designed for Accountants, accounting supervisors, accounting managers and junior accounting staff who want to upgrade their accounting skills with the newest Generally Accepted Accounting Principles. This program is worth 25 NASBA CPE?s. Explain and interpret Generally Accepted Accounting Principles. Interpret accounting treatment for assets, liabilities, and owners? equity more...

Professional Skills for Finance and Accounting ...ysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply more...

Efficient Finance and Accounting Operations ...partment more efficiently. This program is worth 25 NASBA CPE?s. Understand the operations of the Finance and Accounting department. Learn internationally implemented best practices in the following areas: Accounts Payables Billing Budgeting Cash Management and Treasury Costing Filling Financial Statements / General Ledger Inventory Payroll Policies and more...

Effective Budgeting and Cost Control ...or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital more...

Mastering Business and Financial Modeling using Excel ' This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in more...

Human Resources Management ...human resources functions. This program is worth 25 NASBA CPE?s. Explain the main functions in Human Resources and the role of each. Learn the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of training and development and how T and D works from identification of training needs to evaluation of training. more...

Recruitment Interviewing and Selection Skills ...tant selection interviews. This program is worth 25 NASBA CPE?s. Define recruitment, list its main steps and learn the best methods for attracting qualified candidates. Learn the various techniques used for short listing and assessing candidates and the reliability and validity of each. Learn the main types of selection interviews and when and how to use each. Prepare and conduct a more...

Advanced Human Resources Management ...on within the HR function. This program is worth 25 NASBA CPE?s. Define human resources and its main functions. Define the link between business strategies and Human Resources. Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Evaluate the results of Training and Development through the use of Key Performance more...

Certified Job Evaluation Professional ' This program is designed for Human resources professionals who have responsibility for this function and need to improve their skills and for professionals in other areas of human resources who need to sharpen their knowledge of job evaluation, its uses and administration. This program is worth 25 NASBA CPE?s. Mastered the basic principles of job evaluation. Understood and evaluated more...

Competency-based Human Resources Management ...ng and training employees. This program is worth 25 NASBA CPE?s. Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Learn where competencies come from and apply the main steps in designing competency frameworks and more...

Advanced Recruitment and Selection Skills ...nning and nationalization. This program is worth 25 NASBA CPE?s. Learn the basics of manpower planning, how to link manpower needs with organizational strategy and the use of key performance indicators in evaluating the recruitment function. Design assessment centers for use in the selection of candidates. Conduct interviews using job profiles and competency models. Produce an interview more...

Job Analysis and Job Description ' This program is designed for Human resources professionals working in compensation who need to improve their skills in this field. The program is also suitable for professionals working in other areas of human resources who wish to acquire an intimate knowledge of job analysis and job descriptions. This program is worth 25 NASBA CPE?s. Understand the importance of job descriptions in the more...

HR KPIs Measuring the Effectiveness of Human Resources ...bution of the HR function. This program is worth 25 NASBA CPE?s. Define metrics and the role they play in measuring the effectiveness of Human Resources. Differentiate between hard and soft metrics in human resources.  List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation more...

Nationalization Attracting and Retaining Nationals ' This program is designed for All those responsible for recruiting, selecting and/or confirming nationals. This program is worth 15 NASBA CPE?s. Determine the main sources for attracting and hiring nationals in the region. Define the recruitment and selection processes best used for selecting nationals. List the main criteria best used for assessing nationals. Design an induction more...

Certified Compensation and Benefits Professionals ...sation and benefits field. This program is worth 25 NASBA CPE?s. Define and clearly understand the importance of compensation to the overall aims of human resources management. Examine and comment on the benefits of job evaluation to an organization?s compensation programs and choose an appropriate system. Understand regional compensation practice. List the principle steps in designing a more...

Certified HR Manager ...overed during the program. This program is worth 25 NASBA CPE?s. Define human resources and list its main functions and responsibilities. Align the HR function with organizational strategy. Introduce competency-based approaches to the main functions within an HR department. Assess the effectiveness of the human resources function through the use of an HR scorecard and more...

Human Resources Management ...human resources functions. This program is worth 25 NASBA CPE?s. Explain the main functions in Human Resources and the role of each. Learn the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of training and development and how T and D works from identification of training needs to evaluation of training. more...

Performance Management Setting and Measuring Objectives ...ed Rewards System program. This program is worth 25 NASBA CPE?s. Explain performance management ? definitions, aims and developments. Learn how to use tangible and intangible measures of performance. Learn how to set business based objectives ? including SMART targets and measures. Understand the performance management cycle and how to manage it. Complete the performance more...

Advanced Compensation Management ' This program is designed for Senior HR professionals, compensation managers and senior company executives wishing to broaden their knowledge of this important topic. This program is worth 25 NASBA CPE?s Understand the value of performance based reward systems as a business tool and a motivator of employees. Evaluate the uses and benefits of short and long term incentives. Match compensation more...

Advanced Human Resources Management ...on within the HR function. This program is worth 25 NASBA CPE?s. Define human resources and its main functions. Define the link between business strategies and Human Resources. Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Evaluate the results of Training and Development through the use of Key Performance more...

Organization and Manpower Management ' This program is designed for Human resources professionals who wish to obtain an in-depth knowledge and understanding of the concepts and techniques involved in organization, manpower management and succession planning. This program is worth 25 NASBA CPE?s. Understand the fundamentals of how businesses work and the importance of organization management. Develop organization structures to more...

Human Resources Policies and Procedures ' This program is designed for Professionals working in human resources planning or personnel administration that need to sharpen their knowledge and skills in this important field. This program is also suitable for human resources employees under development, who need to learn the basics of human resources policies and procedures as part of their development program. This program is worth 25 more...

Professional Certificate in Selection Interviewing ...nd executive search firms. This program is worth 25 NASBA CPE?s. Define the importance of interviewing as a method of selection. Learn the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of applicants. more...

Competency-based Human Resources Management ...ng and training employees. This program is worth 25 NASBA CPE?s. Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Learn where competencies come from and apply the main steps in designing competency frameworks and more...

Certified Administration and Office Management Professional ...of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for more...

Efficient Administration Skills ...f becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop more...

Successful Skills for Office Managers ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the more...

The Professional Executive Assistant PA ...to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. more...

Certified Administration and Office Management Professional ...of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for more...

Certified Professional Manager ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to more...

Advanced Business Writing ' This program is designed for All individuals whose work requires much writing, including memos, letters and e-mails. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve more...

Fundamentals of Business Writing ' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being more...

Report Writing for the Modern Business ' This program is designed for Supervisors, managers, and staff who, as part of their work, need to write and present effective reports. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. more...

Advanced Business Writing ' This program is designed for All individuals whose work requires much writing, including memos, letters and e-mails. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve more...

Report Writing for the Modern Business ' This program is designed for Supervisors, managers, and staff who, as part of their work, need to write and present effective reports. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. more...

Fundamentals of Business Writing ' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being more...

Technical Report Writing ' This program is designed for All persons who are required to prepare technical reports - engineers, safety officers, technicians, accountants, etc. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Write clear and reader friendly technical reports. Understand the structure of technical reports. Produce various more...

Interpersonal Communication ...people on and off the job. This program is worth 25 NASBA CPE?s. Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective more...

Making Powerful Presentations ' This program is designed for All employees and managers who need to make effective oral presentations to others. This program is worth 25 NASBA CPE?s. Practice the basic techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the more...

Professional Certificate in Presentation Skills ' This program is designed for Individuals who are required to conduct high impact presentations, whether internally within an organization or externally to customers or the public. This program is worth 25 NASBA CPE?s. Research, organize, and prepare powerful presentations. Deliver two or three presentations and give and receive feedback on them. Use visual aids to enhance effectiveness more...

Managing Meetings ' This program is designed for All employees and managers who want to improve their participation and leadership skills in a business meeting. This program is worth 15 NASBA CPE?s. Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes more...

Interdepartmental Communication ' This program is designed for Managers, supervisors and all professionals who interact with other departments, teams or business units. This program is worth 15 NASBA CPE?s. Identify and understand the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and more...

Advanced Presentation Skills ' This program is designed for Individuals who are required to conduct high impact presentations, whether internally within an organization or externally to customers or the public. This program is worth 25 NASBA CPE?s. Learn advanced techniques for presenting including the different methods of delivery. Research, organize, and structure powerful presentations. Prepare and deliver three more...

Interpersonal Communication ...people on and off the job. This program is worth 25 NASBA CPE?s. Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective more...

Facilitation Skills Managing Group Dynamics ' This program is designed for Team leaders, supervisors and managers who want to improve the effectiveness of their teams and group process. Trainers who want to enhance participation among adult learners, as well as other professionals who wish to improve their skills in managing group dynamics in a variety of situations. This program is worth 25 NASBA CPE?s. Identify and explain the process more...

Advanced Communication Skills ' This program is designed for Employees, supervisors, senior and middle managers who already have good communication skills and want to take them to the next level by developing advanced communication techniques and strategies. This program is worth 25 NASBA CPE?s. Identify common communication problems that may be holding you back. Identify personal listening styles and cite different more...

Interpersonal Communication ...people on and off the job. This program is worth 25 NASBA CPE?s. Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective more...

Professional Certificate in Presentation Skills ' This program is designed for Individuals who are required to conduct high impact presentations, whether internally within an organization or externally to customers or the public. This program is worth 25 NASBA CPE?s. Research, organize, and prepare powerful presentations. Deliver two or three presentations and give and receive feedback on them. Use visual aids to enhance effectiveness more...

Interpersonal Communication ...people on and off the job. This program is worth 25 NASBA CPE?s. Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective more...

Facilitation Skills Managing Group Dynamics ' This program is designed for Team leaders, supervisors and managers who want to improve the effectiveness of their teams and group process. Trainers who want to enhance participation among adult learners, as well as other professionals who wish to improve their skills in managing group dynamics in a variety of situations. This program is worth 25 NASBA CPE?s. Identify and explain the process more...

Advanced Presentation Skills ' This program is designed for Individuals who are required to conduct high impact presentations, whether internally within an organization or externally to customers or the public. This program is worth 25 NASBA CPE?s. Learn advanced techniques for presenting including the different methods of delivery. Research, organize, and structure powerful presentations. Prepare and deliver three more...

Making Powerful Presentations ' This program is designed for All employees and managers who need to mak