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From Oranet (pvt) Ltd
Oracle 10g Dataguard Release 2 ...g tips.
Learn to use Enterprise Manager Grid Control to create and manage your Data Guard configuration. A workshop that gives students the opportunity to apply what they have learned to meet stated business requirements reinforces skills.
Learn To:
a Use Data Guard to achieve a highly available Oracle Database
a Create physical and logical standby databases
a Use Enterprise more...
Microsoft Exchange Server
      The student will learn skills that enable them to deploy and manage an Exchange Server 2007 environment. Cover planning skills at a level sufficient to enable decision making during the implementation process.
This workshop also teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and more...
From Simons-White & Associates, Inc.
Beyond Customer Satisfaction To Customer Value
  ...create an awareness of the concepts of customer value. The course will lay the groundwork for the basic skills that are necessary for creating a customer centered culture at the workplace.
Course Objectives:
Upon completion of this program, you will be able
to:
Outline the Value of Customer Service & Satisfaction
Draft a personal Vision Statement that will ensure a customer focus
Create more...Supplier Development
 Course Description:
Growing competition within the global economy has for many years been forcing enterprises to reduce their costs. However, traditional approaches had been limited to eliminating wastage within an enterprise; another way of reducing cost is through outsourcing. Cooperation with subcontractors can make them more efficient and thus enable goods to be purchased at lower prices. more...
From Learning Technologies, Inc.
Sales Success
 ... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to more...Meeting Effectiveness
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR needs more...Cross Gender Communication
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Problem Solving and Decision Making
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Presentation Skills
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Writing Effectiveness
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Managing Across Generations
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Learning Technologies Consulting Services
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Change Management
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Effective Performance and Employee Management
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Steps to Effective Delegation
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Conflict Management
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Developing a Successful Sales Team
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Essential Communication and Listening Skills for an Effective Workplace
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Effective Coaching Skills
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Understanding and Managing Diversity
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Interviewing Skills
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Giving and Receiving Feedback
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Essential Listening Skills
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...Classroom Sessions, Workshops, and Assessments
... view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR more...
From KnowledgeWoods Consulting Pvt. Ltd.
Microsoft Project Training
    ...soft Project 2007, the participants would be able to:-
- Create a Model or Blueprint of the Project which reflects the reality of the project
- Optimally Use Microsoft Project 2007
- How to DEFINE THE SPECIAL CONDITIONS that govern the scheduling of tasks in Microsoft Project, including specific deadlines and sequencing requirements for the tasks.
- How to ESTABLISH Resource Costs & Task more...Managing Projects using Microsoft Project 2003/2007
...soft Project 2007, the participants would be able to:-
- Create a Model or Blueprint of the Project which reflects the reality of the project
- Optimally Use Microsoft Project 2007
- How to DEFINE THE SPECIAL CONDITIONS that govern the scheduling of tasks in Microsoft Project, including specific deadlines and sequencing requirements for the tasks.
- How to ESTABLISH Resource Costs & Task more...
From Tekno Point Multimedia
ActionScript for Programmers
ActionScript for Programmers
Description:
Macromedia Flash MX 2004: Application Development for Programmers provides application server programmers with no Flash experience the knowledge and hands-on practice they need to build a rich Internet application with Flash. This course focuses exclusively on teaching students what they need to know about the Flash interface and the ActionScript language more...ActionScript for Designers
...ers with the knowledge and hands-on practice they need to create dynamically generated event-driven animation and interactive games with Flash. The course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties, and methods; then proceeds through conditions, loops, event handling, and animating with more...Charting with Flex 2.0
...opers with the knowledge needed to use Flex 2.0 charts to create highly interactive dashboards for data visualization. By the end of the course, developers will be able to create interactive dashboards by leveraging the Flex 2.0 framework and the Flex 2.0 charting components. They will learn about using, formatting and styling Flex 2.0 charts as well as creating interactive charts and more...Flex 3: Extending and Styling Components
...course, students will use their object-oriented skills to create custom classes that programmatically draw skins and extend the functionality of built-in Flex classes. Experienced Flex developers will have an opportunity to explore hands-on, practical code examples for creating drag-and-drop user interfaces that also incorporate user-triggered transitions and smart components that resize based more...Flex 3: Building Charting & Dashboard Applications
...elopers with the knowledge needed to use Flex 3 charts to create highly interactive dashboards for data visualization. By the end of the course, developers will be able to create interactive dashboards by leveraging the Flex 3 framework and the Flex 3 charting components. They will learn about using, formatting and styling Flex 3 charts as well as creating interactive charts and dynamically more...
From XChange Training UK
Adobe Illustrator CS3 - One Day Introduction training
.... It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards, billboards, and many other graphic objects. Mastering the basics then means you'll be able to produce an almost endless scope of graphic designs.
Adobe Illustrator CS3 adds some great new more...Adobe InDesign CS3 - Two Day Intermediate training Course
...er all of the key features of InDesign CS3 you ll need to create attractive, professional page layouts. Over the two days we also create a print-ready version of a publication that you work on, to ensure that when you have finished the training you are able to cover all aspects of document production you are likely to work on.
(This course is also available as a one day course which covers more...Adobe InDesign CS3 - Two Day Introduction Training Course
...er all of the key features of InDesign CS3 you ll need to create attractive, professional page layouts. Over the two days we also create a print-ready version of a publication that you work on, to ensure that when you have finished the training you are able to cover all aspects of document production you are likely to work on.
(This course is also available as a one day course which covers more...Adobe InDesign CS3 for QuarkXPress users One Day Training Course
...er all of the key features of InDesign CS3 you ll need to create attractive, professional page layouts. Over the day we also create a print-ready version of a publication that you work on, to ensure that when you have finished the training you are able to cover all aspects of document production you are likely to work on.
(This course is also available as a two day course which provides more...Adobe InDesign CS3 - One Day Introduction Training Course
...er all of the key features of InDesign CS3 you ll need to create attractive, professional page layouts. Over the two days we also create a print-ready version of a publication that you work on, to ensure that when you have finished the training you are able to cover all aspects of document production you are likely to work on.
(This course is also available as a two day course which provides more...Adobe Dreamweaver CS3 - Two Day Introduction training
...onfidently using Dreamweaver CS3 and a graphics editor to create and implement visually exciting web sites. You will have gone right from conceptualising how your site should be structured through to uploading it into your web space.
dvantages of learning Adobe Dreamweaver CS3 with XChangeTraining
-Our Adobe Dreamweaver CS3 trainers are experienced web design professionals with excellent more...Cascading Style Sheets - One Day Introduction Training Course
CSS (Cascading Style Sheets) arrived in 1996. CSS is a significant breakthrough in web design allowing designers more control over the style and layout of their web pages than can be achieved using basic HTML. You can define a style for each HTML tag and apply it to individual web pages (embedded styles), localised parts of your page (inline style) or for the entire site itself (external style more...Adobe Flash CS3 - Two Day Introduction training
...strong development environment that allows programmers to create highly interactive database driven technologies. Adobe Flash CS3 sees the arrival of a host of exciting new features, including an improved script editor (with a visual interface); a revamped library interface; a new Undo feature; powerful run-time effects; and breakthrough motion-graphics capabilities to name but a few.
In this more...Adobe Flash CS3 - One Day Introduction training
...strong development environment that allows programmers to create highly interactive database driven technologies. Adobe Flash CS3 sees the arrival of a host of exciting new features, including an improved script editor (with a visual interface); a revamped library interface; a new Undo feature; powerful run-time effects; and breakthrough motion-graphics capabilities to name but a few.
more...Adobe Dreamweaver CS3 - Two Day Intermediate training
Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet more...Adobe InDesign CS3 - One Day Intermediate training Course
...er all of the key features of InDesign CS3 you ll need to create attractive, professional page layouts. Over the two days we also create a print-ready version of a publication that you work on, to ensure that when you have finished the training you are able to cover all aspects of document production you are likely to work on.
(This course is also available as a two day course which provides more...Adobe Dreamweaver CS3 - One Day Intermediate training
...creation and management of your websites, and to help you create the most stunningly attractive and professional designs possible.
Advantages of learning Adobe Dreamweaver CS3 with XChangeTraining
-Our Adobe Dreamweaver CS3 trainers are experienced web design professionals with excellent knowledge off all aspects of internet technology and graphic design.
-It's bespoke and solutions based: more...Adobe InDesign CS3 for QuarkXPress users Two Day Training Course
...er all of the key features of InDesign CS3 you ll need to create attractive, professional page layouts. Over the two days we also create a print-ready version of a publication that you work on, to ensure that when you have finished the training you are able to cover all aspects of document production you are likely to work on.
(This course is also available as a one day course which provides more...Strata 3D CX - One Day Essentials Training Course ...y to link to Photoshop files, import Illustrator art, and create photo-real images and animations. Add a new dimension to your work for illustration, design, web-ready graphics, animation and more.
Our trainers will take you through all the basics of Strata 3D CX covering each aspect thoroughly and to the right level of detail. Whether you're just beginning with Strata, still getting the hang more...
Adobe Creative Suite Web Introduction Masterclass - London ... development section will teach new web developers how to create web-sites using Adobe DreamWeaver CS3 and working with a sample project. In addition to covering the basics of Adobe DreamWeaver CS3, the course focuses on best practices and design, stressing the importance of usability, optimisation, and performance. The Flash CS3 introduction to Rich Content Creation will provide designers and more...
Adobe Creative Suite Design Introduction Masterclass - London ...lections. You'll be able to utilise Adobe InDesign CS3 to create and deliver eye-catching printed documents. Finally you will be able to use Adobe Illustrator CS3 to create illustrations, such as logos and advertisements that include type and graphics for the web and for print.
Upon successful completion the delegate will be able to:
-Create a logo using simple shapes, custom paths and with more...
Strata 3D CX - Two Day Introduction Training Course ...y to link to Photoshop files, import Illustrator art, and create photo-real images and animations. Add a new dimension to your work for illustration, design, web-ready graphics, animation and more.
Our trainers will take you through all the basics of Strata 3D CX covering each aspect thoroughly and to the right level of detail. Whether you're just beginning with Strata, still getting the hang more...
HTML and CSS - Two Day Introduction Training Course HTML (the Hpertext Markup Language) is the language of the World Wide Web developed by Tim Berners-Lee in 1990 while working at CERN (the European Laboratory for Particle Physics) in Geneva. HTML is not a programming language it is a markup language whereby simple coding is embedded into a narrative which describes the structure, layout and formatting of the document. The coding is more...
HTML - One Day Introduction Training Course
HTML (the Hpertext Markup Language) is the language of the World Wide Web developed by Tim Berners-Lee in 1990 while working at CERN (the European Laboratory for Particle Physics) in Geneva. HTML is not a programming language it is a markup language whereby simple coding is embedded into a narrative which describes the structure, layout and formatting of the document. The coding is more...Adobe Dreamweaver CS3 - One Day Introduction training
...onfidently using Dreamweaver CS3 and a graphics editor to create and implement visually exciting web sites. You will have gone right from conceptualising how your site should be structured through to uploading it into your web space
Advantages of learning Adobe Dreamweaver CS3 with XChangeTraining
-Our Adobe Dreamweaver CS3 trainers are experienced web design professionals with excellent more...Adobe Photoshop CS3 Extended - Two Day Bespoke Training Course
... previous experience. If new to Photoshop learning how to create accurate selections to modfiy with Photoshop s tools will form a key part of the training (including Quick Masks), as will understanding layers, using colour and transparency, and adjusting images to improve their quality/suitability for their intended publication. As Photoshop is such a feature-rich application, other features of more...Adobe Photoshop CS3 Extended - One Day Bespoke Training Course
... previous experience. If new to Photoshop learning how to create accurate selections to modfiy with Photoshop s tools will form a key part of the training (including Quick Masks), as will understanding layers, using colour and transparency, and adjusting images to improve their quality/suitability for their intended publication. As Photoshop is such a feature-rich application, other features of more...Adobe Photoshop CS3 - Two Day Introduction Training Course
...ion and creation with this powerful tool. Learning how to create accurate selections to modfiy with Photoshop s tools will form a key part of the training (including Quick Masks), as will understanding layers, using colour and transparency, and adjusting images to improve their quality/suitability for their intended publication. As Photoshop is such a feature-rich application, other features of more...Adobe Photoshop CS3 - One Day Introduction Training Course
...ion and creation with this powerful tool. Learning how to create accurate selections to modfiy with Photoshop s tools will form a key part of the training (including Quick Masks), as will understanding layers, using colour and transparency, and adjusting images to improve their quality/suitability for their intended publication. As Photoshop is such a feature-rich application, other features of more...Adobe Illustrator CS3 - Two Day Intermediate training
.... It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards, billboards, and many other graphic objects. Mastering the basics then means you'll be able to produce an almost endless scope of graphic designs.
Adobe Illustrator CS3 adds some great new more...Adobe Illustrator CS3 - One Day Intermediate training
.... It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards, billboards, and many other graphic objects. Mastering the basics then means you'll be able to produce an almost endless scope of graphic designs.
Adobe Illustrator CS3 adds some great new more...Adobe Illustrator CS3 - Two Day Introduction training
.... It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards, billboards, and many other graphic objects. Mastering the basics then means you'll be able to produce an almost endless scope of graphic designs.
Adobe Illustrator CS3 adds some great new more...Adobe InDesign CS2 - One Day Introduction Training Course
Adobe InDesign CS2 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS2 integrates more...Macromedia Dreamweaver 8 - Intermediate One Day Training Course
Dreamweaver 8 is the latest incarnation of Macromedia s leading web development and site management application. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Macromedia s other leading applications like Fireworks and Flash and respects all the latest internet standards.
This one day intermediate more...Acrobat Professional 8 training for collaborative workflows
...ting in Adobe Reader 7 and 8, effectively allowing you to create an entire collaborative workflow with a single license of Adobe Acrobat Professional 8. Further, new tools mean you can set up an email shared review or browser-based review producers across both Mac and PC platforms.
Acrobat 8 is used by a wide range of professional document producers from publishers to government agencies. The more...Adobe Illustrator CS2 - One Day Introduction training
.... It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards, billboards, and many other graphic objects. Mastering the basics then means you'll be able to produce an almost endless scope of graphic designs.
Adobe Illustrator CS2 adds some great new more...Adobe Photoshop CS2 - One Day Introduction Training Course
...ion and creation with this powerful tool. Learning how to create accurate selections to modfiy with Photoshop s tools will form a key part of the training (including Quick Masks), as will understanding layers, using colour and transparency, and adjusting images to improve their quality/suitability for their intended publication. As Photoshop is such a feature-rich application, other features of more...Microsoft Visio - Introduction One Day Training Course Microsoft Visio is the leading application for IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about more...
From Data-Scribe (tm)
QuickBooks Training
Call us at 505-896-9379 or visit the "Contact Us" page on our Web site - www.datascribe.biz.
All full-day classes include our 30/30 Plan:
30 minutes of phone support & 30 days of unlimited e-mail support.
We can provide training on QuickBooks 2004, 2005, 2006 or 2007.
Our typical 1-day QuickBooks Level 1 class includes:
Set up a company
Work with lists
Set up inventory
Sell your product more...
From HBF Networks
Building Cisco Multilayer Switched Networks
...ayer Switched Networks (BCMSN) students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring, and troubleshooting network infrastructure equipment according to the Campus Infrastructure module in the Enterprise Composite Network model.
BCMSN enables learners to improve traffic flow, reliability, redundancy, security and performance for more...Cisco Unified Voice Portal Developer
...s of Studio and how to extend it using Java-based code to create their own elements that display in Studio and execute at the Start or End of a call, perform actions and decisions, format data to be spoken by converting it into sets of audio files and/or TTS strings (Say it Smart plug ins). Each student has his/her own development environment that includes the Cisco IOS voice gateway, speech more...Administering CallManager and Unity ... them an Internet subscriber or a Unity subscriber.
* Create and use Internet Subscribers.
* Choose the correct actions that Cisco Unity performs when a subscriber account is deleted.
* Choose the correct actions that Personal Assistant performs when a subscriber account is deleted.
Course Outline
1. Reviewing Telephony and IP Phones
1. Comparing Legacy and IP more...
CISCO CALLMANAGER MCS BOOTCAMP
...rformance Monitor
Event Viewer
11: Failure Testing
Create multiple server failures
Monitor changeover of phones to redundant server
Lab 12: User IP phone features (speed dial, call fwd)
Establish user IDs
Working as a user, change speed dials and forward all numbers
Lab 13: Call Detail Records
Turn on and analyze call detail reporting
Protocols and Standards
Lab 14: more...
From Technology Ed
Supply Chain Management
Supply Chain Management
Course Description
Supply Chain Management involves the flows of materials and information among all of the firms that contribute value to a product, from the source of raw materials to end customers. Management of these activities logistics, communication, inventory management, warehousing, transportation, and facility location - have been performed since the start of more...
From Focus on Training
Microsoft Project Introduction Courses - Level 1
This course is the first in a series of two courses designed for individuals who will use Microsoft Office Project Professional 2003 as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments.
This course is designed for a person who has an more...
From vAnzwer Technologies
DB2 9.1 Administration on Unix, Linux and Windows
This course is designed to teach you how to perform database administration tasks using DB2 9. These tasks include creating DB2 instances, creating and populating databases, and using logical design to support concurrency and recovery requirements.
Please contact vijay@vanzwer.com for further queries.
After completing this course, you should be able to:
* Administer a DB2 database system using more...
From The Training Bank
The Wow Factor
Creating a Customer-Focused mind-set and delivering a level of service which consistently wows your customers will create differentiation in today s highly competitive market. This kind of differentiation will lead to greater customer loyalty and a fan base of customers who will brag about how good you are to deal with. That s got to be good for your business!
This on-site half-day or full more...Customers Forever
...create value and build customer loyalty or enhance the delivery of service to your customers, this program is for you.
This popular and highly effective one or two-day on-site program is designed specifically for all front-line and support employees. It presents a framework for improving service at the point of contact with the customer. This framework provides participants with strategies and more...
From Advanced Concepts
Macromedia Flash MX ...e basics of Flash, including tools and features, and will create different types of animations. Finally, you will publish material for the Web.
Overview:
Prerequisites: In order to take this course, you need to be familiar with your computer's operating system and basic operation.
Delivery method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on more...
MS FrontPage ...003/2007 is a desktop software application you can use to create, edit, and manage web sites, whether for an intranet or for the World Wide Web.
Prerequisites: To ensure your success, we recommend you first take the following Element K course or have equivalent knowledge:
Windows 2000: Introduction
Microsoft Word 2003/2007: Level 1
Microsoft Word 2003/2007: Level 2
Microsoft Internet Explorer more...
Linux + ...kstation and use LILO to start your Linux workstation.
Create and configure users and groups.
Manage the filesystem.
Manage rights to files and directories.
Use Linux text editors and redirection to create and modify files.
Archive files with tar, cpio, and other commands.
Work in the X Window environment.
Manage print services.
Add and update packages through package more...
Security + ...list hacking packages instructor downloads privately to create breaches - that will be covered in IE in addl instructor note appendix for legal reasons.)
Performance-Based Objectives
Upon successful completion of this course, students will be able to:
identify security threats.
harden internal systems and services.
harden internetwork devices and services.
secure network more...
MS Project ...oject Workspace
Project Views
Generating Reports
Create a New Project
Set Non-Working Days
Project Properties
Creating Tasks
Setting Up a Task
Importing Tasks
Insert and Delete Tasks
Estimate Duration
Set Elapsed Time
Using Milestones
Organizing Phases
Linking Tasks
Working with Resources
Setting Up People
Adjusting Availability
Setting Up more...
MS Access Basic - Advanced ... Working with Relationships
X Creating Select Query
X Create a Query with Single Criteria
X Create a query using Wildcards Forms
X Creating a form using Wizard
X Entering and Editing in Forms
X Searching for Records
X Delete a Record
X Close the form
X Modifying form Design
X Working with Text
X Formatting Text
X Changing Borders
X Form
X Importing Data from an Excel more...
MS PowerPoint Intermediate - Advanced Course Specification:
Course Length: 1 day/2 evenings
Course Level: Intermediate - Advanced
Software: MS PowerPoint xp/2003/2007 Professional
Unit 116930 V NQF Level 3 V 5 Credits
Course Description:
To build stronger presentations with more animation effects and movie inserts
Target Students: Sales persons, Secretaries, Personal Assistants etc.
Prerequisites: Windows xp/2003/2007/ MS more...
MS PowerPoint Basic - Intermediate ... structured hands-on activities.
Benefits: Being able to create an entire presentation for products, services or company profiles.
What s Next: MS PowerPoint Intermediate - Advanced
Course content:
X Working in PowerPoint
X Creating a New Presentation
X Working with Slides in Different Views
X Printing Presentations, Notes, and Handouts
X Changing a Presentation Look
X Inserting, more...
MS Word level 2 Course Description:
To build stronger presentations with more animation effects and movie inserts
Target Students: Sales persons, Secretaries, Personal Assistants etc.
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic / Ms PowerPoint xp/2003/2007 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: more...
MS Word Basic ...e students to learn how to use the basic toolbars. How to create Word Files, and how to open created Word files. The selecting of words, paragraphs and objects in a Word document. The Cut, Copy and paste functions. All the necessary basic function to be able to confidently work in MS Word xp/2003/2007.
Target Students: Students with no or little bit of knowledge of MS Word xp/2003/2007. Who more...
customer services ...omer Service
Lesson 2: Focusing on the Customer
Topic 2A: Create a Positive First Impression
Topic 2B: Identify and Help Meet the Customer s Needs
Topic 2C: Create a Positive Last Impression
Lesson 3: Handling Complaints
Topic 3A: Make it Easy for Customers to Complain
Topic 3B: Resolve the Problem
Topic 3C: Cope with Upset and Difficult Customers
Lesson 4: Delivering Excellent Customer Service more...
Project Management ...nitiating a Project
Topic 1A: Select a Project
Topic 1B: Create a Project Charter
Lesson 2: Planning Your Work
Topic 2A: Develop an Initial Project Plan
Topic 2B: Create a Scope Statement
Topic 2C: Develop a Work Breakdown Structure (WBS)
Lesson 3: Developing Project Schedules, Cost Estimates, and Budgets
Topic 3A: Create an Activity List
Topic 3B: Create a Project Network Diagram more...
From Luminous Works
Dreamweaver
...t views of our pages (looking at both code and design) to create a fully functioning web site by the end of the course. You'll even be able to bring it home with you Some basic HTML experience is very useful, but we'll also cover some of those basics in class.
-Setting up a site: on your computer and on the server
-Configuring Dreamweaver for how you work
-Using graphics in your site: learn more...Adobe InDesign CS3:Essentials
...ful tools for layout and design, use colors correctly and create consistent and amazing type. Apply art from Adobe Illustrator and Adobe Photoshop, control tables, and output for print and Acrobat PDF. Learn InDesign through hands-on projects.
Best ways to create and configure documents, control your workspace and set up your preferences
Placing and manipulating graphics, understanding more...
From Lightwork Seminars, Intl
Introduction to Hypnotherapy
... isn't. We will also give you easy and practical tools to create altered states in yourself and others. Or, just come along for your personal growth and enjoyment- and meet new friends
Who should attend? Anyone that desires to know more about hypnosis, including health-care providers, counselors, coaches, fitness trainers, speakers, teachers, and parents This course is designed for more...
From Harlequin Solutions.
Flash CS3: ActionScript
...ers with the knowledge and hands-on practice they need to create dynamically generated event-driven animation and interactive games with Flash. The course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties, and methods; then proceeds through conditions, loops, event handling, and animating with more...Dreamweaver CS3 Advanced: ColdFusion Application Development
Adobe Dreamweaver CS3: ColdFusion Application Development provides students with the knowledge and hands-on practice they need to build and manage dynamic websites using Dreamweaver and ColdFusion. In this course, you ll learn how to connect to a database, search and display results, and build a page to update the database. If you ve always dreamed of building a more advanced, data-powered site, more...Flash CS3 Introduction
...ironment the knowledge and hands-on practice they need to create rich Flash content. Students will produce an engaging interface using text, graphics, animations, video, and sound.
Simple user interactions are added using built in ActionScript behaviors and Script Assist. In addition to teaching essentials, the course focuses on teaching best practices for creating Flash content.
This more...
From Dunamis Training, LLC
Excel VBA
Have you ever wanted to automate repetitive tasks in Excel? Create a user interface for inputs? Turn your spreadsheet into a powerful application? This course teaches Excel users how to do all these things and more Go to dunamistraining.com and click on the course offerings tab for more information more...
From H2 Training & Consultancy Ltd
Managing your Manager
...ther's roles and responsibilities, and have an ability to create a positive working dynamic.
This course will enable delegates to consider their own responsibilities towards their manager, and to discover how they can play an effective part in ensuring a working relationship that is rewarding for themselves, their manager, their team and the organisation as a whole.
It is particularly more...
From Luminous Works
Adobe Illustrator CS3 Essentials
...ome vector graphics power tools. Illustrator's ability to create graphics in a freeform way or with incredible precision appeals to all these users. Learn to utilize this amazing tool to design logos, create detailed maps, illustrate products and more.
Create basic and interesting shapes
Get accustomed to layers
Gradients
Bend and twist images with powerful transformation more...Digital Drawing Workshop ... and use it universally. It is with the Pen tool that you create paths on which to run text and to precisely create lines to enclose any shape no matter how exotic.
Many users of other drawing programs (e.g., Freehand) will already be familiar with the behavior of this tool. However, those who are new to drawing should spend these few hours with us in preparation for learning the other aspects more...
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