Online Creating eLearning - Training Resources

Team Management - Team Participation ...ared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and  more...

Certificate in Web Content Creation (Master Classes) ... (1) Writing Web Content (2) Architecting Web Content (3) Creating Popular Web Genres These three Master Classes prepare you to be a professional web writer or editor, working in a world of intense interactivity, fast feedback, complex content management, and constantly changing business models. First you?ll learn how to adapt your writing for the web, developing a truly electronic style. Then  more...

Creating Popular Web Content (Master Class)-Self Directed Write Web content that persuades your visitors to act, join the discussion, resolve their problems, and buy your products. Learn to write and edit some of the most popular genres that populate the web. Become a versatile Web writer or editor, able to handle whatever your boss throws at you. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a  more...

Contract Law ...ity in society. Learn the A-Z basics of contract law. By creating rules about what constitutes contracts (basic contract law), society describes those agreements that help a society to conduct business. Specialized rules apply to sales and lease contracts. For this Basic Completion course, students have 24/7 access to on-line testing materials. Each chapter of text in a course has twenty  more...

Java 2 -- Classes & Inheritance ...Objects, Inheritance and Polymorphism, Nested Classes and Creating Interfaces in the Java Programming Language This unit introduces the concept of classes and objects, and discusses the procedure for declaring classes and creating objects. You will learn to declare instance variables, methods, and local variables by using permitted modifiers such as public, protected, private, and package.  more...

Java 2 -- Handling Exceptions & Implementing Threads This unit describes exceptions, exception handling, threading, multithreading, the creation of threads, their classes and their use. This unit explains the basics of exception handling by introducing the concept and highlighting the advantages of exception handlers in a program. It draws a distinction between errors and exceptions. In this unit, you will learn about the keywords used in  more...

Java 2 -- Applets & Imaging ...o learn about the applet life cycle and the procedure for creating an applet, as well as how to write the HTML code to run the applet. The unit explains the various User Interface components that can be added to the applets and the types of events these components perform. Finally, the unit explains the differences between an applet and an application, and the procedure for converting an  more...

Java 2 -- File I/O This course contains 4 units: I/O in Java Streams, Using the Filter & Pipe Stream Classes, Using the Character Stream, and Using the File Classes Each unit covers detail the elements of Java necessary to implement the features and functions for file input and output as you program in the Java language. In the first unit, you will learn about how Java performs basic I/O operations using streams.  more...

Java 2 -- Enterprise Java ...nd the various RMI packages. You will learn the steps in creating a client-server program by using RMI. This unit also gives an overview of Enterprise JavaBeans (EJB) by explaining its features and importance. You will learn about transaction management as provided by EJB. You will learn to differentiate between the two types of Enterprise JavaBeans, session beans and entity beans. Further,  more...

Java 2 -- Extending the GUI ...Creating Fonts, Dialog Boxes, and Menus, Using Listener Methods, and Handling Events. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. In the first unit, you will learn to use fonts in a program. The unit explains the Font and FontMetrics classes and their methods. You will learn to create menus and dialog  more...

Flash I: Mastering the Tools ...oduction environment. You are taken from basics, such as creating and saving new documents, to more advanced features such as the use of panels, frames, strokes, layers, timeline effects, movie clips, etc. By the end of the course, you will be able to create your own animations for your own CD's, Web sites, etc. You will be amazed at the creative power that will be unleashed from within you!  more...

Creating Popular Web Content (Master Class) Write Web content that persuades your visitors to act, join the discussion, resolve their problems, and buy your products. Learn to write and edit some of the most popular genres that populate the web. Become a versatile Web writer or editor, able to handle whatever your boss throws at you. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a  more...

Writers At Work: A Review for Professionals - Part IV: Achieving A Professional Style Develop a readable style and design visually appealing documents. This is the last of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part IV of the review will help the  more...

Writing User Guides ...any writers start their jobs at companies maintaining and creating end user materials. Coursework focuses on how to write reader-friendly documentation, what to look for in maintaining existing guides, the steps involved in creating new guides, working with style considerations, the differences between editing and proofreading, and the job of the user guide writer. Students will get the  more...

Word 2000 ...working screen, getting familiar with the new Task Panes, creating new documents, changing font attributes, modifying bodies of text, managing files, and previewing and printing documents. As the course gets more advanced, students will see the addition of symbols, tables, and graphs. They will also apply borders and shading; use headers and footers; change tabs and styles; use, modify, and  more...

Word 2000 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based  more...

Word 2000 Level 2 This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of symbols, tables, and graphics. This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of  more...

Word 2002 ...n intermediate Word skills by teaching students skills in creating and managing large projects. This course is designed to to familiarize users with the key introductory, intermediate, and advanced features of Microsoft Word 2002. The course starts out by teaching students tricks that will help them create, edit, and modify text-based documents easily. They will examine the working screen,  more...

Word 2007 Level 1 ... taught include examining the working screen; navigating, creating, and saving documents; changing font attributes; copying, moving, and replacing text; applying and clearing character styles; modifying paragraphs with alignment choices, borders, shading, and bullets; working with headers and footers; running spelling and grammar checks; using AutoCorrect; undoing and redoing changes; managing  more...

Starting and Growing a Business on the Internet Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Such steps include recognizing what type of business is best to  more...

Soft Skills Using MS Office Applications ...on Skills course takes the student through the process of creating and delivering a successful presentation. The topic, audience analysis, and researching are covered first with an emphasis on the audience. The next task discussed is writing, and then designing, slides. Visual effects are added, and finally, preparation and delivery of the speech are discussed. Business Writing Using Word  more...

Social and Emotional Learning This course covers the meaning of emotional intelligence and the importance of social and emotional skills in teaching and parenting. This course is for teachers and parents and anyone involved in helping young people with their learning. The course covers the basics of Social and Emotional Learning- what it is; why it is important in schools and in the home today. It also provides information  more...

Significantly Increase the Value of Any Property--Instructor-Led ...-Led A Trump IACET Accredited Course This course is about creating value in investment properties through the application of simple entrepreneurial principles. As with any business opportunity, the potential for profitability in real estate is connected to an ability to identify and capitalize on market segments that have stronger demand. This course will show you how to identify these rental  more...

SalesPlus ...fying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of this course you will know the process of selling, the conditions necessary for a customer to buy, prospecting, the process of opening and investigating, the presentation and overcoming objections, closing and follow-up, and  more...

Ready, Set, XML for Non Programmers ...spouse any particular software tool, and does not go into creating a Document Type Definition, Schema, or Namespaces. You do not need to know HTML, although some familiarity with it could be helpful. You do not need any special software, other than a word processor, and a browser, with an Internet connection. Required text:Course Workbook Each week?s work includes reading our material,  more...

QuickBooks Pro 2008 ...ing Quickbooks, working with various Quickbooks accounts, creating reports, creating and use graphs, dealing with taxes, payroll, tracking jobs, writing letters, and synchronizing with client management software. The hands-on interactive labs will help you practice what you learn...with or without the application on your desktop. Your expert-led training is presented by Debbie Dalrymple. Debbie  more...

Record Management & Retention Policy Use ...valuable assets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an expense record. Record Management A company's corporate records  more...

QuickBooks Pro 2000 Level 1 ...Books Pro 2000. The topics that will be discussed include creating a company file using the EasyStep Interview, adding and modifying employee information, setting up a service company`s inventory items, and adding and changing vendors and purchases. Also included will be basic information on creating sales and invoices, setting up payroll accounts, and performing end-of-month duties, such as  more...

QuickBooks Pro 2001 Level 1 After completing this course, even students with limited accounting knowledge will be at ease using QuickBooks Pro 2001 to create and manage the financial information of a small business. Specific features of interest include the Customer Detail Center and the Vendor Detail Center. After completing this course, even students with limited accounting knowledge will be at ease using QuickBooks Pro  more...

QuickBooks Pro 2001 Level 2 ...f QuickBooks Pro 2001, such as generating balance sheets, creating customized reports and invoices, and amending payroll information. This course will introduce students to the more advanced features of QuickBooks Pro 2001, such as generating balance sheets, creating customized reports and invoices, and amending payroll information. This course is designed to enable students to maximize  more...

Professional Bar Management Mastery Level Certification ...creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves overwhelmed on the job. Professional Bar Management  more...

PowerPoint 2000 ...he basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. As students become more advanced, they will use masters, templates, and animation features, as well as learn how to prepare presentations by working with speaker notes and developing audience handouts. In this course, students will become familiar with the basic features of  more...

PowerPoint 2000 Level 1 ...he basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In working with Slide Masters, students will be able to try out different design templates and change placeholders  more...

PowerPoint 2000 MOUS ...the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, and animation. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as  more...

PowerPoint 2000 Proficient ...the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, animation, and Web presentations. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced  more...

Office 2000 Intermediate ...s and styles; using, modifying, and inserting graphs; and creating tables. This course also introduces students to such Microsoft Excel 2000 features as working with lists, databases, and functions; formatting and linking worksheets; and using 3-D references and Microsoft Map. Through Microsoft Access, students will learn how to effectively create and use the primary database objects in  more...

Office 2000 Introduction ...the working screen, getting familiar with new Task Panes, creating new documents, changing font attributes, modifying bodies of text, and formatting entire documents. Beginning with opening a workbook, students will progress to using the Office Clipboard to cut, copy, and paste items in Microsoft Excel. They will also enter text and formulas, move data, format worksheet appearance, and  more...

Microsoft Word 2002 Expert ...n intermediate Word skills by teaching students skills in creating and managing large projects. Many of the skills learned deal with using Word 2002 in team projects, such sending a document for review to another via e-mail. Users will also learn how to customize Word to maximize its potential for the type of work they do, such as customizing toolbars and menus and automating tasks. Students  more...

Microsoft Word 2002 Level 1 ...working screen, getting familiar with the new Task Panes, creating new documents, modifying bodies of text, and previewing and printing documents. This course is designed to familiarize students with key introductory features of Microsoft Word, as well as introduce them to some of its new capabilities introduced with the 2002 version. Students will learn the tricks that will help them create,  more...

Microsoft Word 2002 Level 3 ...n intermediate Word skills by teaching students skills in creating and managing large projects. Many of the skills learned deal with using Word 2002 in team projects, such as sending a document for review to another via e-mail. Users will also learn how to customize Word to maximize its potential for the type of work they do, such as customizing toolbars and menus and automating tasks.  more...

Microsoft Word 2003 (Levels 1-2-3) ...creating and sharing professional documents that anyone with a web browser can view, making it easy for team members to collaborate online. Microsoft Word 2003 (Levels 1-2-3) Our Word 2003 provides powerful tools for creating and sharing professional documents that anyone with a web browser can view, making it easy for team members to collaborate online. Our interactive training series will  more...

Microsoft Word XP Certification ...creating and sharing professional documents that anyone with a web browser can view, making it easy for team members to collaborate online. Welcome to Microsoft Word XP Certification Our Word XP provides powerful tools for creating and sharing professional documents that anyone with a web browser can view, making it easy for team members to collaborate online. Our interactive training series  more...

Microsoft FrontPage 2002 Core ...working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of its new capabilities introduced with the 2002  more...

Microsoft FrontPage 2002 Level 1 ...skills include becoming familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of its new capabilities introduced with the 2002  more...

Microsoft Outlook 2002 Core In this course, students will learn basic features, such as working with e-mail messages, customizing Outlook to their personal preferences, and managing time using the Calendar, task, and note functions. This course will cover the basic features of Microsoft Outlook 2002. Topics covered include composing messages, sending messages, replying to messages, forwarding messages, creating contacts,  more...

Microsoft Outlook 2002 Level 1 ...include sending, receiving, and managing e-mail messages; creating contacts; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students will learn include sending, receiving, and managing e-mail messages; creating contacts, using the Calendar to schedule  more...

Microsoft PowerPoint 2002 Level 1 Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises in this introductory course. Students will also learn how to use templates, create tables, and prepare presentations for printing. This course introduces students to the basic features of Microsoft PowerPoint 2002. Students will learn how to design PowerPoint presentations on  more...

Microsoft PowerPoint 2003 (Levels 1-2-3) ...creating powerful presentations and offers tools to allow you to organize and format your material easily. We suggest a 90 day period or sooner for completion of study. You will have 1 year access to this course. Microsoft PowerPoint 2003 Our Powerpoint 2003 provides a complete set of tools for creating powerful presentations and offers tools to allow you to organize and format your material  more...

Microsoft Excel 2002 Core This comprehensive course teaches students the basic and intermediate features of Excel 2002 so they can easily create and modify spreadsheets. Students will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition, as well as how to manage workbooks, print worksheets, create charts, and integrate workbooks with the Web. This comprehensive course  more...

Microsoft Excel 2002 Expert ...about summarizing list data with outlining and subtotals; creating and removing custom filters; implementing techniques for working with shared workbooks; tracking and reviewing changes; and merging and consolidating data from worksheets. They will also learn how to customize the Excel working screen with custom toolbars, menus, and macros. This course teaches students a set of expert-level  more...

Microsoft Excel 2002 Level 3 ...rking screen with custom toolbars, menus, and macros; and creating and removing custom filters. This course teaches students a set of expert-level spreadsheet features. Students will learn about summarizing list data with outlining and subtotals, and they will learn how to create and remove custom filters; techniques for working with shared workbooks, including protecting workbooks from  more...

Mastering RoboHelp Office 2002 ...-paced tutorials that will have the novice Help developer creating RoboHelp and RoboHelp HTML systems in no time! Getting Started introduces Help terminology; sample Help windows; overview of the RoboHelp and RoboHelp HTML desktops; how to choose the right Help format; and a comparison of Help features available from WinHelp, HTML Help, WebHelp, Oracle Help and Java Help. Working with Help  more...

Learn HTML All By Yourself- Advanced ...rse covered all the basic tags and covered topics such as creatings lists, creating links and placing images on your web pages. In this 5 week advanced HTML course, you will study changing the color of text, changing the color of a web page`s background and using an image for the background. In this course you will also create basic and advanced tables. Tables are great for summarizing large  more...

Learn Authorware In 45 Days ... the basics of the Authorware language. I do not get into creating web applications using Authorware. The following items are covering in the course: Authorware Basics, Creating an Authorware application, Adding Motion and Sound, Hot Spot interactions, Text entry interactions, Hot objects interactions, Target area interactions, Pull-Down menus, Concept of variables, Building Framework pages,  more...

Lab Safety and Chemical Hygiene ...nvironment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate to laboratories. Note that we have set a 90 day access period to the course with further extensions  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed ...will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day  more...

Intermediate XML: Creating a DTD ... for dozens, perhaps thousands of XML documents. You are creating a vocabulary of tags to be used by the writers of those documents, an explicit structure that will be relied on by a parser when it checks those documents for validity, and finally, a roadmap through those documents for software that will carry out further manipulation and formatting of those documents. This course explains the  more...

How To Master Presentation Skills ...creating and then delivering a successful presentation. This course takes the student through the process of creating and delivering a successful presentation. The topic, audience analysis, and researching are covered first, with an emphasis on the audience. The next area discussed is writing and designing slides. Students also learn how to add visual effects, as well as how to prepare and  more...

How to Critically Evaluate Your Business Plan ..., so you become familiar with the main issues involved in creating a successful plan. This will help you frame your own ideas in follow-on courses. The work you do here will prepare you for the next steps in the Entrepreneurship curriculum, which will help you solidify your own new business idea, write all sections of your business plan, launch your business, and finally, develop a plan to grow  more...

Health Care Reporting and Presentations ...creating and communicating health care information in a clear, concise presentation form. This 6-week course will prepare you very well to communicate with your supervisors, board members, and peers. You will review the basics of who, why, and HOW of effective reporting and presenting. In brief, it covers: Reviewing the Basics: ? What?s My Message? ? How Do I Communicate It? ? Who Is It For?  more...

From Beans to Brew: Creating Characters This course explores how to create believable and lifelike characters. Explore character development from birth to death. This course explores how to create believable and lifelike characters. Students will utilize hands-on techniques to explore their own lives and the lives of those around them for inspiration and details. Armed with these ideas, students will then create new characters or add  more...

FrontPage 2000 Level 1 ...working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage 2000. Students will learn the tricks to help them create, edit, and manage Web pages  more...

FrontPage 2000 Level 2 ...t techniques, such as using HTML, designing frames pages, creating interactive forms, developing dynamic Web pages using DHTML, integrating databases, publishing Webs, and working with forms and tables. This course teaches students the additional advanced features of Microsoft FrontPage 2000. Students will learn advanced Web development techniques, such as using HTML, designing frames pages,  more...

Getting Started With Project 2000 ...iefly explore the basics of project management, including creating deadlines, baselines, and tasks. This course introduces students to some of the basic tools in Project 2000 that allow them to become more efficient project managers. Students will briefly explore the basics of project management, learn how to set a project`s start date, work with task relationships, and examine various task  more...

Excel 2002 MOUS ... cells and cell data, formatting and printing worksheets, creating and revising formulas, creating charts from worksheet data, learning about objects and their roles in worksheet development, discovering how to integrate workbooks and the Web, and customizing the Excel working screen with custom toolbars, menus, and macros. This comprehensive course teaches students the basic and intermediate  more...

Customer Service Certificate This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Customer Service  more...

Crystal Reports 8 ...greatest challenges in working with data and databases is creating useful, effective, and efficient reports that people will use to enhance the business capabilities of their companies. Upon completion of this course, the student will be able to quickly create and customize reports that will be useful and informative using Crystal Reports 8. The student will learn how to configure, develop, and  more...

Creating Outstanding Online Help: Principals and Practice (Software Industry) ...creating online help this course is for you. It includes instruction about basic principals and practices and allows the student to create an online help system outline with the assistance of a side-by-side editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another course offering - Creating Outstanding  more...

Creating Outstanding Online Help: A Self-Directed Study (Software Industry) ... have some experience as a Technical Writer (but not much creating online help)and are looking to enhance your skill set. This course demonstrates - through self-directed study - the initial process of creating effective online help by starting with a solid outline. The major assignment is to create a detailed online help system outline and submit a mini-essay about WHY a specific approach was  more...

College Essay Brush-up ...creating an effective college level essay. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh your college essay writing skills, so that you can  more...

Client/Server Development and Remote Data Access in Visual Basic ...ches different methods of data access and manipulation by creating a standalone Visual Basic application that binds a MS Access database. The second section introduces the student to communicating over the Internet with TCP/IP by creating simple server and client Visual Basic applications that utilize the Winsock control. The final project section builds on skills learned in the first two  more...

Build Your Own BIZ(tm) - Networking Learn to establish, nurture, and maintain mutually beneficial relationships with practical networking strategies.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your  more...

Build a Powerful Branding Strategy--Instructor-Led ...anding your own business?from targeting your customers to creating a brand position to developing visual and non-visual identifiers to developing a communications and PR message. At every step of the way, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your  more...

Build a Powerful Branding Strategy--Self-Directed ...anding your own business?from targeting your customers to creating a brand position to developing visual and non-visual identifiers to developing a communications and PR message. At every step of the way, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your  more...

Build Your Own BIZ(tm) - Bootstrap Marketing This course will help you create a marketing plan and learn to promote your product effectively.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business  more...

Basic Internet Specialist Certificate ...t the Web including terminology, finding information, and creating effective websites that sell. Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell. Students will learn how to deal with customers concerns, and the best way to provide support. Students will also learn how to deal with and avoid viruses. Along  more...

Automated Air Fares & Tickets - U.S. - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing.  more...

Automated Air Fares and Tickets - Canadian - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing.  more...

QuickBooks Pro 2007 ...ing Quickbooks, working with various Quickbooks accounts, creating reports, creating and use graphs, dealing with taxes, payroll, tracking jobs, writing letters, and synchronizing with client management software. Your expert-led training is presented by Debbie Dalrymple. Debbie has been doing computer training since 1992. Starting her training career at Computer Learning Center in Washington DC  more...

Adobe Dreamweaver CS4: Essentials ... discussed to be invaluable while designing, updating and creating websites using Dreamweaver CS4. Once oriented with the new CS4 interface you apply the techniques you have learned instantly whether you are building your first site or redesigning an existing one. You will get a solid introduction to Web design as well as step-by-step instructions for how to use the most important features in  more...

Adobe Dreamweaver CS3: Essentials ...links, and insert images, to more advanced techniques for creating page layouts with tables and CSS. Train at your own pace and by the end of this course you will be proficient at: Create your web pages, you will also learn every thing that you will need to create and publish a web site. You will get an introduction to some of the advanced features like inserting active content like Flash,  more...

Adobe Dreamweaver CS3: Advanced Adobe Dreamweaver CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe CS3 Production Premium: Workflow Adobe CS3 Production Premium: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe PageMaker 7 0 - Using the industry standard for page layout Learn PageMaker 7.0 by creating ten example documents.  more...

Creating an Effective Sales Team Course description -- Leadership is the most important element of a sales forcea s success, and it has some unique challenges. In this course, a sales force leader will learn how to get a sales team organized, motivated, and focused on results. There are suggestions and tools for creating a cohesive team, developing a high level of commitment to goals, and coaching sales professionals for  more...

Windows 98 New Features This course will introduce students to the new features found in Windows 98, including Internet-related features. Creating a Web page using FrontPage Express and using the Online Help option are just two of the specific topics that will be covered.  more...

Creating a Strong Leadership Team Course description -- This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving  more...

Leading Effective Teams ...team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep the team on track, and tools to measure the  more...

How To Master Palm Organizer Level 1 This course is designed to familiarize users with the basic features of the Palm Organizer. Some of the skills students will learn include getting around using the application buttons, learning how to enter text, creating appointments in the Date Book, attaching notes and alarms to records, and adding tasks in the To Do List.  more...

Excel 97 This course introduces students to the introductory, intermediate, and advanced aspects of Excel 97. It starts out teaching basic spreadsheet features and moves up to the most powerful aspects of Excel, such as adjusting default settings, creating views and custom toolbars, protecting worksheets, and applying passwords.  more...

Excel 97 Level 1 This course introduces the students to basic spreadsheet features and acquaints them with Excel`s tools by using real-life scenarios and projects. Some topics that will be covered include creating, editing, saving, and printing spreadsheets; using menus and dialog boxes; adjusting cells; autofills and autoformats; and modifying worksheet colors.  more...

Excel 97 Level 3 This advanced level course introduces the accomplished Excel user to the most powerful aspects of Excel. Some topics that will be covered include adjusting default settings; creating views and custom toolbars; protecting worksheets and applying passwords; and importing data from other applications.  more...

Access 97 This course introduces the database functions of Microsoft Access 97, such as working with Access menus and dialog boxes, creating and editing tables, formatting columns and rows, and planning table design. Accomplished users will work on advanced forms, use parameter and crosstab queries, and employ complex calculation expressions and selection criteria.  more...

Access 97 Level 1 Students will learn the database fundamentals of Microsoft Access 97, such as working with Access menus and dialog boxes, creating and editing tables, formatting columns and rows, and planning table design. Students will also learn about records, wizards and shortcuts, and AutoForms.  more...

Java Programming with J2SE 5 Creating Classes in Java To enable the learner to create and work with Java classes and objects  more...

Getting Started with Illustrator CS3 ...r multimedia, online graphics, and print. Whether you are creating multimedia graphics or laying out print publishing, Illustrator will allow you to create professional quality results. This course introduces the Illustrator interface, shows how to customize the workspace and navigate panels, and demonstrates how to create and prepare projects using document profiles and other settings. This  more...

Introduction to IT Project Management Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT  more...

Preparing for Outbound Sales Calls The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside  more...

Initiating Outbound Sales Calls Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing with voice mail and  more...

Preparing for Inbound Sales Calls Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three  more...

Motivating a Winning Sales Team ...course, you'll learn how to keep sales teams motivated by creating a team identity, building team morale, and rewarding your team. You'll discover how to set sales team goals, help individual team members create performance-development plans, and monitor their progress. You'll also explore the key steps for delivering constructive feedback and learn how to deliver feedback to produce a  more...

Evaluating Brand Effectiveness ...creating and building brand name products. From the most memorable name, to the most enticing packaging, to the perfect combination of media, you want everything to be right. Now the question is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity.Where can you start? By learning everything  more...

Managing and Maintaining Brand Equity ...rand's potential by identifying the conditions needed for creating an effective and long-lasting brand extensions. You will also learn of other strategies to revitalize your brand by expanding brand awareness or by improving brand image. Then you will determining if your brand is avoiding the three major categories of branding pitfalls. Finally, you will use a RolePlay to negotiate a brand  more...

Creating a Marketing Campaign Your marketing plan has been approved Now you need to get the job done. How you execute your plan is as crucial as the plan itself. In this course, you'll learn about tactical marketing tools needed to put your plan into gear and create your marketing mix. These include branding, packaging, promotions, publicity, advertising and merchandising.  more...

Marketing Management So, now you're a marketing manager. What are the expectations you and others have of this position? What skills do you need? How do you put together a marketing team? How do you lead that team to success? How can you tell if you're doing a good job? In this course you'll look at marketing management from top to bottom--starting from the basic skills you need as a marketing manager, through  more...

Business Ethics for Managers Managers perform a delicate ethical balancing act every day. They must meet their obligations to their employer, comply with laws and regulations, address the needs of subordinates, and obey their own consciences. In this course, managers with decision-making responsibility will explore ethical issues and will acquire specific skills for creating and maintaining an ethical work environment.  more...

Mentoring Strategies for the 21st Century Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on  more...

Performance Reviews ...elop better performance in her employees. This means both creating the best performance opportunities and identifying the steps a manager must take to develop her team members. Too often, training is the sole and unfocused response by many managers to their employees' development needs. This course ends by explaining how training can, in fact, be used effectively and purposefully in  more...

Leading a Customer-focused Team ... to set the parameters for what has to be accomplished by creating a Statement of Purpose and effective team goals. Once these have been established, your role as leader becomes that of enabler and the rest of the course is devoted to demonstrating how you can manage and support the team's performance.In the second lesson you'll learn how to measure the elements of performance that impact on  more...

The Customer s Voice Ralph Waldo Emerson once wrote, "Make yourself necessary to somebody." In today's competitive marketplace, it's important to make yourself and your company necessary to a lot of "somebodys". Those somebodys are your customers. This course provides the tools to learn all that you can about your customers. The focus is on recognizing and ultimately anticipating customer expectations. There are any  more...

Creating Effective Contracts When you hear the word "contract", you may think of a written, legal document. However, when it comes to consulting relationships, contracts are more about setting expectations and involving the right people instead of setting legal parameters. In this course, you'll examine how to approach contracting, the considerations that are most important, and how you should approach the contracting  more...

The Fundamentals of Exceptional Customer Service ... take your goals beyond merely satisfying the customer to creating customer loyalty. The training takes aim at outdated modes of thinking, and establishes the building blocks for a service mentality that increases customer commitment, not to mention profits. Learn how to develop service standards and track their effectiveness. Gain new insights and strategies from the corporate masters of  more...

Effective Relationships with Customers ...win situation. This course introduces the ingredients for creating and maintaining more effective and productive relationships with your customers and explains why these elements can generate better outcomes than earlier customer paradigms. The most effective relationships are mutually supportive and mutually beneficial. And they last beyond next quarter's returns. Investing in the relationship  more...

Effective Relationships with Business Partners ...ny instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in the ways in which you define the relationship with your partner. The more explicit the definitions, the more productive the alliance. Recent research indicates that the  more...

Communicating for Contacts ...company has definite benefits. You know the importance of creating a good impression and raising your profile with those who can have a positive impact on your future success with the company, but how exactly do you go about achieving this? Not surprisingly, appropriate communication plays a large part. In this course, you will learn how to improve your skills as an interesting and interested  more...

Creating a Positive Attitude Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It  more...

Creating and Working with PDFs in Adobe Acrobat 8 Adobe Acrobat 8 enables you to create Adobe Portable Document Format (PDF) files ? files that retain a standard appearance across various operating system platforms and browsers. This course explores the creation of PDFs, including creating them from multiple files and web pages. In addition, the course discusses methods of saving, printing, formatting, and organizing PDFs. Accessibility and help  more...

Advanced Features of Adobe Acrobat 8 You can use the professional features of Adobe Acrobat 8 to perform such tasks as batch processing, and indexing. Adobe Acrobat 8 also allows you to prepare a PDF for commercial printing using its Preflight feature and this course explores the advanced features of Adobe Acrobat 8, including working with multimedia, creating batch sequences, and preparing PDFs for indexing.  more...

Advanced Business Communication - Enhanced Business Communication In the Advanced Business Communication: Guidelines for Effective Communication, you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of  more...

Customer Relationship Management - Fundamentals of CRM ...amentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the CRM process, as well as critical  more...

Principles of Marketing - Promotion Strategy Principles of Marketing: Promotion Strategy offers the student an overview of the information required to identify the elements of the promotional mix, determine appropriate promotional objectives, and select the advertising types and public relations tools to implement. The program details the procedures for creating an advertising campaign, the types of promotional strategies, and the steps of  more...

Creating and Using Components with ASP NET To explain how to create and use components with ASP.NET  more...

Setting up a Site and Adding Content in Dreamweaver CS3 Adobe Dreamweaver CS3 is a web site development authoring and editing tool, suitable for personal and enterprise development environments. This course explores the concepts of creating a new site in Dreamweaver CS3, including configuring site properties and application preferences, adding content, and manipulating text. A look at the major interface elements of Dreamweaver CS3, and how to  more...

Adding Links Images and Flash Objects in Dreamweaver CS3 Using Adobe Dreamweaver CS3 in conjunction with other products, such as Adobe Flash CS3 and Adobe Photoshop CS3, you can create web sites that are highly interactive and media rich. This course explores site navigation, linking, and asset management. Working with images, creating image maps, image optimization, and adding Flash CS3 objects to a site are also covered.  more...

Tables Accessibility and Standards in Dreamweaver CS3 ...tent is structured in an intuitive and accessible manner. Creating a site layout based on tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure a site using tables, and examines creating and manipulating tables, layout modes, and working with tabular data. Building an accessible web site that complies with international standards, and  more...

Creating Change Gaining Allies ...ourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose help you need most may have no desire to help you, or if they do, they may lack the time. In either case, winning allies, partnering successfully, and creating change  more...

Creating the NET Logical Design To derive the logical design for the solution  more...

Creating the NET Physical Design To create the physical design for the solution  more...

Windows Forms and Controls in C To explain how to work with Windows Forms and controls in C#  more...

Customizing Controls and Events in C To demonstrate how to customize controls and add event handling to a C# Windows application  more...

Input Validation and Error Handling in C To demonstrate how to validate user input and provide error handling for a C# Windows application  more...

Adding Services and Components in C To demonstrate how to add services and components in C#  more...

Printing Help Accessibility Localization and Globalization in C To explain how to implement accessibility, user assistance, printing, localization, and globalization features in a C# Windows application  more...

Performing Quality Assurance and Control The ultimate measure of success for any project is whether the results satisfy the project customer. After all, it's the project customer who determines whether the results of a project were worth the time and money that went into it. However, project managers can't wait until a project is complete to find out whether the results meet the customer's needs. At the scheduled conclusion of a project,  more...

Planning Project Scope Project scope management is concerned with ensuring that projects include and account for all the work needed for the successful completion of a project. Successful project managers use project scope management throughout the project life cycle to identify and control all aspects involved in a project. This course will highlight the importance of project scope management to project performance.  more...

Controlling Project Scope ... outputs of the scope management processes that deal with creating work breakdown structures, accepting the completed project scope, and controlling changes to the scope of the project. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights  more...

Project Scheduling ...ill occur. This course introduces the basic principles of creating and maintaining a project schedule. It will cover the project inputs, tools and techniques, and outputs of the following project time management processes: Activity Duration Estimating, Schedule Development, and Schedule Control. Through interactive learning strategies and real-life scenarios, the learner will explore these  more...

Oracle Database 11g Using DDL Views Sequences Indexes and Synonyms To recognize the steps for creating, defining, and dropping tables , manipulating how their data can be viewed, and using schema objects to generate integers, improve queries, and rename tables.  more...

Oracle Database 10g Creating Databases Release 2 To provide an overview of Oracle database and instance architecture and demonstrate how to use the Database Configuration Assistant  more...

Oracle Database 11g Database Creation Instance Management and Connectivity Identify the steps for creating a new Oracle Database 11g database and then configuring it and managing the instance, and also recognize the steps for configuring new Oracle Net Listeners and database connectivity  more...

Oracle Database 11g Performance Monitoring Recovery Concepts and Backup identify the steps for ensuring an Oracle Database 11g database is available to users when needed, by monitoring its performance, anticipating and avoiding database failure, setting up instance recovery options, and creating backups.  more...

Creating and Managing Tables and Constraints in Oracle Database 10g To demonstrate how to create and manage tables and constraints in Oracle 10g  more...

Creating Stored Procedures and Functions To create and execute a stored function and call, and remove and view stored functions in PL/SQL  more...

Advanced Tools in Photoshop CS To outline the procedures and considerations for using advanced editing and retouching tools, and for creating selections using paths and masks  more...

Up and Running with Freehand 10 To describe the workflow process in creating an illustration in FreeHand 10  more...

Creating Interactive Web Pages in Dreamweaver 8 To recognize how to add interactivity to web pages using Dreamweaver 8  more...

Introduction to Creating Graphics in Flash MX 2004 To introduce creating graphics in Flash MX 2004  more...

Oracle Database 11g PL SQL Variables Attributes and Executable Statements To identify the steps for getting started with PL/SQL, recognizing the benefits of the available tools, creating basic statements, declaring variables, testing code, and adhering to scoping and nesting rules.  more...

Windows Forms and Controls in VB NET To discuss how to work with Windows Forms and controls in VB.NET  more...

Customizing Controls and Events in VB NET To demonstrate how to customize controls and add event handling to a VB.NET Windows application  more...

Input Validation and Error Handling in VB NET To demonstrate how to validate user input and error handling for a VB.NET Windows application  more...

Adding Services and Components in VB NET To demonstrate how to add services and components in VB.NET  more...

Printing Reporting Help Accessibility Localization and Globalization in VB To explain how to implement accessibility, user assistance, printing, localization and globalization features in a .NET Windows application  more...

Administer Windows SharePoint Services 3 0 Describe comprehensively how to administer WSS, using a variety of web-based and command-line tools for creating, configuring, backing up and restoring sites.  more...

Program Planning The planning phase in PMI's?? PMBOK?? is considered one of the most important phases; without a properly defined plan your projects have a much greater chance of not succeeding. This assumption can also be made for program management; however, with program management, an entire program can fail, which could include several projects. The cost and loss of benefits that are associated with a failed  more...

The Path to Peace and Harmony A saying goes, " We will never be better as a team than we are with each other." The road to peace and harmony involves working with every team member toward mutual goals. Each team member must be involved to set the stage for success. Continuous improvement and teamwork are vital to creating a team that works and stays together. How can your team reach harmony? At the end of this course, you'll  more...

ABAP Programming I To create a basic and an interactive report program using ABAP and to recognize how to preform basic object-oriented tasks such as creating and instantiating a class  more...

Creating and Implementing Database Objects in SQL Server 2005 To create and implement key database objects in SQL Server 2005  more...

Enterprise Analysis and Making a Business Case ...n initiative and/or for long-term planning. This involves creating and maintaining the business architecture, conducting feasibility studies, identifying new business opportunities, scoping and defining the new business opportunity, preparing the business case and conducting the risk assessment, and preparing the decision package. This course is aligned with the International Institute of  more...

Communicating and Implementing Requirements ...ution implementation. This course will explore methods of creating a requirements communication plan, developing and presenting a requirements package, and conducting a formal review and sign-off of documented requirements. It will also look at how to review and revise solutions, assess and select a final solution, support the implementation of that solution, and perform post-implementation  more...

Creating Classes in Java To demonstrate how to create and use Java classes  more...

Managing Linux Group and User accounts To identify the main issues involved in creating and managing Linux user and group accounts  more...

Six Sigma DMAIC Measuring the Process Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...

Design for Six Sigma in the Organization ...roving existing designs at a later stage, DFSS focuses on creating new and better products and processes from scratch. It designs virtually error-free products and services from the very beginning and, due to its complementary methodology and amazing results, it is now adopted as a key strategy in Six Sigma implementations. This course will examine how Six Sigma combines DFSS methodologies and  more...

Processes and Customer Analysis in Six Sigma Projects ...creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, "if the process is right, the results will take care of themselves." By Six Sigma standards, a "right process" is one that creates and delivers precisely what the customer needs. By this logic, no Six Sigma effort can start without having a high-level picture of an  more...

What to Consider When Hiring Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment  more...

Employment Management HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of workforce management. The HRCI certification examinations are widely recognized as the industry standard for evaluating  more...

Employment Relations HRCI PHR ...ts. This course will also help you understand methods for creating positive employee relations and techniques for assessing and analyzing employee relations. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by the Society for Human Resources Management (SHRM). This course addresses the Employee and Labor  more...

Planning a Diversity Initiative ...tial?" This course will explore the steps associated with creating, launching, and evaluating a diversity initiative. This course will explore the necessary steps for conducting a diversity needs analysis. It will examine the basic groundwork that must be laid when starting a diversity initiative. Additionally, it will provide important information to help you successfully launch your diversity  more...

Creating and Analyzing an Operating Budget Working without a well thought-out operating budget can be compared to playing Pin the Tail on the Donkey. Although a company might know the direction in which it wants or needs to go, without a budget it must simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually fall victim to cash flow problems that could result  more...

Tomorrow s Managers Development Tools "A teacher affects eternity. He can never tell where his influence stops." Henry Brooks Adams gets to the heart of what dynamic senior executives are doing to develop the managers who drive front-line performance. Teaching with influence is the key. Trained managers are more than systems and process supervisors. They lead and develop others. You and your managers will know precisely what to expect  more...

Surpassing the Competition ...entifying competitors; collecting competitor information; creating a competitor SWOT matrix by determining a competitor's objectives, strategies, strengths, and weaknesses; and developing a competitor response profile by identifying a competitor's current strategy, capabilities, operating assumptions, and goals. These methods and tools will enable you to plan appropriate business strategies and  more...

Creating a Business Execution Culture ...ny. One lesson explores the critical role leaders play in creating an execution culture. You'll learn about ways to turn your visions and ideas into actions. Do you have the right team in place to execute your ideas? You'll learn about assessing talent in both your existing team members and in potential new hires. Will the same team still be right one year from now? What happens if one of your  more...

Knowledge as Strategy Performance Improvement In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating  more...

Quality Management - Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

Managing High Performers - Creating a Retention Strategy Managing High Performers: Creating a Retention Strategy asks what a company needs to do to attract and then retain high performers. It assists learners in developing an effective retention strategy by creating an awareness of the importance of managing organizational talent and by teaching strategies for retaining this talent.  more...

Balanced Scorecard - Measuring Business Objectives In "Balanced Scorecard: Measuring Business Objectives," you will learn the importance of good communication when using the balanced scorecard, the reasons for creating a balanced scorecard for each business unit, and the ways your organization can support the critical success factors outlined in a balanced scorecard. You will also learn the steps for gathering and implementing feedback about your  more...

EnjoySAP Features Functions The Computer Based Training course (CBT) Enjoy SAP Features and Functions aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. Having been given the background to the development of the EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to  more...

HTML 4 Part 2 Advanced Topics ...erver interaction. • Identify the code fragment for creating a form. • Identify the code fragment for adding a customized text field to a form. • Complete the code for adding radio buttons to a form by selecting the correct set of code. • Complete the code for adding check boxes to a form by selecting the correct set of code. • Complete the code for adding buttons  more...

HTML 4 Part 2 Advanced Topics ...erver interaction. • Identify the code fragment for creating a form. • Identify the code fragment for adding a customized text field to a form. • Complete the code for adding radio buttons to a form by selecting the correct set of code. • Complete the code for adding check boxes to a form by selecting the correct set of code. • Complete the code for adding buttons  more...

HTML 4 Part 1 HTML Fundamentals ...se covers World Wide Web basics, formatting web pages and creating links, images and multimedia, tables and frames, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. • Describe the creation of links to HTML documents on the Web. • Identify the code used to add images, sound, and video to a Web page.  more...

HTML 4 Part 1 HTML Fundamentals ...se covers World Wide Web basics, formatting web pages and creating links, images and multimedia, tables and frames, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. • Describe the creation of links to HTML documents on the Web. • Identify the code used to add images, sound, and video to a Web page.  more...

CIW Security Professional Intrusion Detection Threat Analysis ... of IDS application strategies. Identify key aspects of creating baselines for log analysis. Identify types of event logs used in Microsoft Windows 2000. Enable auditing in Microsoft Windows 2000. Identify key auditing recommendations that enhance security. Identify characteristics of an audit report. Identify features of various solutions for host auditing. Audience: This  more...

Directory Technologies Part 3 Active Directory Integrating Technologies ...d computer accounts. • Identify the procedures for creating Active Directory objects. • Identify the trust relationship types and the procedures for creating trust relationships and sites. • Identify the tasks to manage replication and schema. • Identify how to troubleshoot Active Directory. • Identify the components of the FSD model supported by Active  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ...ions 3 - 4 hours • Identify the guidelines for creating a partition in an NDS tree. • Create a partition by using the NDS Manager utility. • Merge partitions by using the NDS Manager utility. • Move a container object by using the NDS Manager utility. • Match replica types with the situations in which they are created. • Label the servers in an NDS tree  more...

Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention ...ommand. o Avoid the dynamic allocation disadvantages by creating a locally managed tablespace. o Sequence the steps in the sort process. o Set the SORT_AREA_SIZE parameter by using the ALTER SESSION command. o Identify the tuning sort goals. o Match the uses of rollback segments with their definitions. o Select the characteristics of rollback segment activity. o Identify the  more...

Oracle9i Peformance Tuning Managing Memory and Disk I O ...alues with their description. o Identify the methods of creating stored outlines. o Identify the three major areas of the Shared Pool. o Identify the parameters used to tune the Shared Pool. o Identify the goals for tuning the Library Cache. o Identify the descriptions of redo entries. o Match the statistics used to diagnose disk I/O contention with their descriptions. o Identify  more...

Oracle9i Database Admin Manage Security ...main with their functions. • Identify the steps for creating a user. • Create a user by using Oracle Security Manager. • Identify the security feature available to an operating system user when a value for the OS_AUTHENT_PREFIX parameter is given. • Identify the guidelines for creating a user. • Maintain passwords by using Oracle Security Manager. • Maintain  more...

Oracle9i Database Admin Manage Data Storage ...datatypes and ROWID. • Identify the guidelines for creating tables and the situations resulting in row chaining, and create tables. • Identify the characteristics of table parameters and high-water mark, change the parameter value, manually allocate extents, validate table structure and detect row migration. • Identify the effects of truncating a table, drop and truncate a  more...

Oracle9i Database Admin Create a Database ... utility. Learn To • Discuss the guidelines for creating an OFA structure and the information in the ORACLE_HOME subdirectories. • Identify the requirements and factors considered while creating a database, the guidelines for planning the physical database design, the registry entries that must be specified for proper database functionality, and create a password file. •  more...

Oracle9i SQL DML and DDL ... Learning Time 6 to 8 hours 61132 Objectives Unit 1: Creating Tables and Constraints 0.5 - 1 hour o Identify the data structures in an Oracle server. o Identify the rules for naming tables in a database. o Sequence the steps to create a table. o Identify the rules for referencing a table in another user's schema. o Match the Oracle datatypes with their definitions. o Identify the  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting ...mapping and managing of document flow. This course covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting learners with contexts of business requirements and considerations. Learn  more...

BizTalk Server 2000 Curriculum ...ges of EAI and B2B communications. This curriculum covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. Additionally, it covers the tracking of interchanges and business documents using BizTalk Document Tracking. This curriculum consists of five Skill Builder courses: Course 74310 Microsoft  more...

C Programming for the Microsoft NET Platform Part 5 ...g a conversion operator. • Identify the syntax for creating a delegate. • Identify the syntax for calling a delegate. • Identify characteristics of an event. • Identify the syntax for defining an event. • Identify characteristics of passing event parameters. Unit 2: Properties and Indexers 2 - 3 hours • Identify characteristics of the accessors  more...

C Programming for the Microsoft NET Platform Part 5 Course Overview This is the final course in a five part series that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes. Learn To • Identify  more...

C Programming for the Microsoft NET Platform Part 4 Course Overview This is the fourth course in a five part series that covers inheritance and aggregation within the Microsoft C# programming language. Users will learn how to use inheritance in C# to derive classes and to define virtual methods. This course will also teach how to make code accessible at the component or assembly level. Learn To • Identify the syntax for extending a  more...

C Programming for the Microsoft NET Platform Part 3 .... • Identify characteristics of boxing. Unit 3: Creating and Destroying Objects 1 hour • Identify characteristics of the default constructor. • Identify the syntax used to overload a constructor. • Identify characteristics of an initializer list. • Identify characteristics of initializing readonly fields. • Identify the syntax used to declare a  more...

C Programming for the Microsoft NET Platform Part 1 Course Overview This is the first course in a five part series that provides an introduction to the Microsoft .NET platform in which the learners use the C# programming language. This course teaches how to compile, run, and debug a C# application and how to use value-type variables in C#. Learn To • Identify characteristics of the .NET platform. • Identify characteristics of  more...

ASP NET Part 3 Web Services Web Apps Course Overview This is the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies  more...

Visio 2000 ...c introduction, however, students will gain experience in creating project management, networking, database and TQM illustrations for IT organizations. Learn To Identify the tasks that can be performed using Microsoft Visio 2000 Enterprise Edition. Identify the components used for performing specific tasks in Microsoft Visio 2000 Enterprise Edition. Create a block diagram by using the  more...

Enterprise Connectivity with J2EE V1 4 EJB Entity Beans ...home interface of an entity bean. Identify the code for creating the remote interface of an entity bean. Identify the code that is used to create the primary key class of an entity bean. Match the methods called during the Bean Managed Persistence (BMP) life cycle with their functionalities. Identify features of EJB QL. Identify the code fragment that is used to describe the various  more...

Enterprise Connectivity with J2EE V1 4 EJB Entity Beans ...home interface of an entity bean. Identify the code for creating the remote interface of an entity bean. Identify the code that is used to create the primary key class of an entity bean. Match the methods called during the Bean Managed Persistence (BMP) life cycle with their functionalities. Identify features of EJB QL. Identify the code fragment that is used to describe the various  more...

SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks This is the final course in a five part series that teaches how to manage SQL Server 2000 transactions and locks. This course will cover how to import and export data, and how to transform data with DTS. Additionally, users will learn how to manage distributed queries and linked servers, create transactions, manage locks, and how to troubleshoot transactions and locking. Learn To: o Identify  more...

SQL Server 2000 Design Implement Databases Part 4 Managing Indexes ...ation from the sysindexes table. Identify guidelines for creating indexes. Identify the considerations for creating unique indexes. Identify the considerations for creating composite indexes. Identify the functions of the query optimizer. Identify the features of cost-based optimization. Sequence the steps for processing queries by using query optimizer. Audience The audience for this  more...

SQL Server 2000 Design Implement Databases Part 3 Managing Objects ...y the features of views. Identify the considerations for creating views. Create a view by using Transact-SQL. Match the different user-defined functions with their characteristics. Create a user-defined function by using Transact-SQL. Identify characteristics of schema binding. Identify the features of stored procedures. Identify the considerations for creating stored procedures.  more...

SQL Server 2000 Database Admin Part 2 Manag Databases ... different types of constraints. Identify guidelines for creating constraints. Audience Candidates for this exam operate in medium to very large computing environments that use SQL Server 7.0 (and plan to upgrade to SQL Server 2000), Windows 2000 Active Directory, and Internet Information Server (IIS). They have a minimum of one year's experience administering SQL Server environments.  more...

Java Concepts ...ify features of a Java program. Identify guidelines for creating a basic, single-class Java program. Unit 2: Java Language Identify valid identifiers and keywords in Java. Identify features of literals supported in Java. Identify and use comments correctly. Unit 3: Data Types, Variables, and Constants Identify features of integer data types. Identify features of the  more...

Java Concepts ...ify features of a Java program. Identify guidelines for creating a basic, single-class Java program. Unit 2: Java Language Identify valid identifiers and keywords in Java. Identify features of literals supported in Java. Identify and use comments correctly. Unit 3: Data Types, Variables, and Constants Identify features of integer data types. Identify features of the  more...

IBM DB2 Universal Database V6 1 App Devel Curriculum ... learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to apply this knowledge to developing DB2-based applications, including using application objects such as schemas, user-defined types and functions, and stored procedures, as well as  more...

IBM DB2 Universal Database V6 1 App Devel Curriculum ... learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to apply this knowledge to developing DB2-based applications, including using application objects such as schemas, user-defined types and functions, and stored procedures, as well as  more...

IBM DB2 Universal Database V6 1--Fundamentals ...e will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language (SQL), and managing databases. L earn To: Identify DB2 UDB product editions, their installation and verification, user interfaces, and security features. Create and access DB2 database objects, ensure data validation and integrity, and create views and  more...

IBM DB2 Universal Database V6 1--Fundamentals ...e will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language (SQL), and managing databases. L earn To: Identify DB2 UDB product editions, their installation and verification, user interfaces, and security features. Create and access DB2 database objects, ensure data validation and integrity, and create views and  more...

IBM DB2 Universal Database V6 1 Admin Curriculum ... learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to plan, implement and maintain new and existing DB2 databases. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal Database V6.1 Fundamentals Course  more...

IBM DB2 Universal Database V6 1 Admin Curriculum ... learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to plan, implement and maintain new and existing DB2 databases. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal Database V6.1 Fundamentals Course  more...

Oracle PL SQL Database Programming ...ation: 1 - 2 Hour(s) Select the processes involved in creating a stored procedure and a stored function using SQL*Plus. Identify the effects of storing code separately on the server and on the client. Perform the steps required to create a stored procedure using SQL*Plus. Perform the steps required to create a stored function using SQL*Plus. Match runtime exceptions with their  more...

Oracle PL SQL Procedures Functions Packages ...tions. Additionally, this course introduces the basics of creating and using packages. L earn To: Identify the types and components of a subprogram. Create a subprogram. Create and use packages. C ontent Emphasis Skills-Based A udience Application Developers, Database Administrators, and Technical Support Professionals. Prior to taking this course, students should  more...

Exchange 2000 Infrastructure Design--Part 4 ... (HTTP) protocol. Identify the factors to consider when creating a maintenance plan. Identify the guidelines for testing an Exchange 2000 Server system implementation. Identify the elements of Exchange 2000 Server trend analysis. C ontent Emphasis Conceptual A udience Candidates for this course operate in medium to very large computing environments that use Exchange 2000  more...

Exchange 2000 Infrastructure Design--Part 2 ...rver with their definitions. Identify the guidelines for creating multiple virtual servers. Identify the features of front-end and back-end servers. Identify the guidelines for using virtual servers in a front-end and back-end environment. Create an IMAP4 virtual server configured with SSL. Connect to the default IMAP virtual server by using Outlook Express. Identify the types of key,  more...

Exchange 2000 Server--Part 5 Growth ...System Manager snap-in. Identify the issues involved in creating recipient policies. Identify the issues involved in making global changes. Sequence the steps involved in creating a policy. Identify the features of full-text indexing. Create an index. Identify the search capabilities of Exchange 2000 Server. C ontent Emphasis Conceptual A udience They have a minimum  more...

Exchange 2000 Server--Part 3 Administering ...eatures for a user. Identify the issues to consider when creating contacts in Windows 2000. Sequence the steps involved in creating distribution lists. Identify the issues to consider when using System Manager in Exchange 2000 Server. Identify the property settings available for the organization object. Identify the features of top-level containers. Identify the features of address lists.  more...

Cisco Internetwork Troubleshooting Part 1 ...work configuration information. Identify guidelines for creating network and end-system network configuration documentation. Unit 2: Troubleshooting Strategies (2 hours) Match Transmission Control Protocol/Internet Protocol (TCP/IP) model layers with their corresponding Open Systems Interconnection (OSI) model layers. Sequence the stages in the process of sending encapsulated data  more...

ZENworks 2 0 Desktop Mgmt Part 2 ...on. Identify the NetWare Administrator tasks involved in creating policy packages. Identify the reason it is necessary to create separate policy packages for Admin users. Label each NDS tree graphic with the policy package association it depicts. Identify the cumulative policies in ZENworks 2.0. Match the system policy state with the description of how the workstation translates it.  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...P/IP properties. Configure WINS for a non-WINS client by creating a static mapping. Sequence the steps in the name resolution process using a WINS proxy when the mapping is not present in the cache of a computer. Check the consistency of a WINS database. Clean up a WINS database. Back up a WINS database. Restore a WINS database. Match the type of replication to be configured on a WINS  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...g lower-level OU strategies. Identify the guidelines for creating an OU hierarchy. Identify the optimal OU structure plan for an organization. Unit 2: Designing Multiple Domains Duration: 2 - 3 Hour(s) Identify the business considerations for choosing a multiple domain structure. Identify the technical considerations for choosing a multiple domain structure. Identify the process  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...g lower-level OU strategies. Identify the guidelines for creating an OU hierarchy. Identify the optimal OU structure plan for an organization. Unit 2: Designing Multiple Domains Duration: 2 - 3 Hour(s) Identify the business considerations for choosing a multiple domain structure. Identify the technical considerations for choosing a multiple domain structure. Identify the process  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...rivate and public networks. Identify the implications of creating a separate DNS naming strategy. Identify strategies for integrating BIND with Microsoft DNS. Identify the guidelines for locating a DNS server. Evaluate an optimal DNS naming strategy. Unit 3: Delegation Strategy: Designing Duration: 2 Hour(s) Identify the business needs that influence the delegation plan.  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming  more...

Designing for Cisco Internetwork Solutions Part 1 ...es for top-down network design. Identify guidelines for creating a network design decision table. Identify considerations for assessing the scope of the network design process. Identify the steps for identifying required information. Unit 3: Network Design and Implementation (2 hours) Identify guidelines for documenting the existing infrastructure of a network. Identify  more...

Oracle8i Backup and Recovery Strategies Backups ... a recovery catalog is used. Identify the guidelines for creating a recovery catalog. Sequence the steps to create a recovery catalog. Select the control file characteristics that help in backup and recovery. Register a database in the recovery catalog by using RMAN. Reset the recovery catalog information to reflect the current state of the target database by using RMAN. Select the  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ...E command. Avoid the dynamic allocation disadvantages by creating a locally managed tablespace. Select the advantages of incorporating large extents into the database design. Identify the characteristics of the Oracle block size. Identify the advantages and disadvantages of small data block and large data block sizes. Identify the functions of the PCTFREE and PCTUSED parameters. Identify  more...

Oracle8i Database Admin Manage Security ...rity domain with their functions. Identify the steps for creating a user. Create a user by using Oracle Security Manager. Identify the security feature available to an operating system user when a value for the OS_AUTHENT_PREFIX parameter is given. Identify the guidelines for creating a user. Maintain passwords by using Oracle Security Manager. Maintain account locks by using Oracle  more...

Oracle8i Database Admin Manage Data Storage ...ma Manager. Identify the guidelines to be followed while creating tables. Identify the value for the PCTFREE parameter in a given situation. Match the row chaining and row migration events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified will affect a table. Identify the block utilization  more...

Oracle8i Database Admin Create Databases ...k segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Identify and create a database. Identify the data dictionary views. Identify the data dictionary views to retrieve information. Identify the scripts to set up the PL/SQL environment. Identify control files Identify redo log files Identify tablespaces and  more...

Lotus Domino R5 System Admin Part 7 Security Planning Implementation ...e a role from the workspace. Control access to a form by creating a form Create access list. Control access to a view by creating a view read access list. Unit 4: Document Security Duration: 1 Hour(s) Identify the characteristics of the Readers field in document security. Identify the characteristics of the Authors Field in document security. Match the ways used to encrypt  more...

Lotus Domino R5 System Admin Part 4 User Setup Configuration ...inistrator. Identify the factors to be considered before creating a user setup profile. Create a user setup profile by using the Other dialog box. Given a scenario, identify the appropriate access option for securing a workstation ECL. Configure a workstation ECL by modifying the Administrator ECL. Unit 2: Users: Registration and Migration Duration: 2 - 3 Hour(s) Identify the  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...ice Duration: 2 - 3 Hour(s) Sequence the steps for creating a cluster print server. Create a print spooler resource for a cluster. Create a printer share for the cluster. Configure a generic application resource. Identify the property pages you will use to configure a generic service resource for specific options. Identify the Microsoft BackOffice applications that can be configured  more...

Macromedia Flash MX 2004 Developing Flash Applications ...mponent. Identify the steps to design the framework for creating a component in Flash. Identify the steps involved in writing ActionScript for a component. Identify the steps to export and import Shockwave Component (SWC) files. Identify the features of the learning interactions available in Macromedia Flash MX 2004. Create a quiz using built-in quiz templates. Identify the steps to  more...

Macromedia Dreamweaver MX 2004 Learning Dreamweaver Basics ...earn To: Identify the key steps in the workflow for creating a Web site. Set up a local site. Create and save a new Web page. Import content and tabular data. Identify options to format text and paragraphs for the Web. Identify options to control the document structure. Audience: This series is targeted at beginners and intermediate-level users of Dreamweaver to deliver  more...

Macromedia Dreamweaver MX 2004 Learning Styles Navigation ...mweaver MX 2004. Learn To: Identify options for creating a new cascading style sheet (CSS) style. Apply a cascading style sheet (CSS) style. Export styles to create a cascading style sheet (CSS). Import an external cascading style sheet (CSS). Identify the characteristics of using images on Web pages. Identify the different options to link pages within a site. Audience:  more...

Macromedia Dreamweaver MX 2004 Learning Design Uploading ...ables to design the page layout. Identify the steps for creating a layer. Identify the steps to create and apply a template. Identify the guidelines for testing a Web site. Set up a remote site. Audience: This series is targeted at beginners and intermediate-level users of Dreamweaver to deliver Web site documents. Deployment: Self-Study Accreditation CEU credits:  more...

Macromedia Captivate 1 0 Movies Quizzes MenuBuilder ... is targeted at intermediate level users of Captivate for creating and deploying simulations or demonstrations. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Working with Movies and Quizzes Identify custom recording options. Identify preferences you can set for a  more...

Macromedia Captivate 1 0 Developing Movies ...art series that focuses on the adding of components while creating Captivate movies. This course also introduces the user to the basics of customizing a Captivate movie. Learn To: Identify the steps to add images, buttons, click boxes, text entry boxes, and rollover captions to a slide. Identify the steps to add audio and playback controls to a movie. Identify the options to  more...

Macromedia Captivate 1 0 Getting Started ...rse is targeted at beginning level users of Captivate for creating and deploying simulations or demonstrations. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Captivate Fundamentals Identify the key features of Macromedia Captivate 1.0. Identify the key features of  more...

Windows NT Server 4 0 Installation Configuration - Part 2 ...erver and manage RAS. Administer a Windows NT server by creating and managing accounts, security policies, system policies and user profiles. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals  more...

Windows NT Server 4 0 Analysis and Optimization ...ion. Create a measurement baseline by collecting data, creating log files and viewing the reports of the log files. Monitor system objects to detect various system bottlenecks, identify the issues to be considered for setting expectations from Windows NT server and determine the need for an additional server. Identify the system bottlenecks and resource implications in different  more...

Wndows NT Server 4 0 Enterprise Curriculum ...zation; create a measurement baseline by collecting data, creating log files and viewing the reports of the log files; monitor system objects to detect various system bottlenecks; identify the issues to be considered for setting expectations from Windows NT server and determine the need for an additional server; identify the system bottlenecks and resource implications in different  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 Course Overview This course is the second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a  more...

Windows NT 4 0 Core Technologies Support - Part 2 ...s and configure the hard disk. Manage disk resources by creating and securing the resources. Protect Server data using various Windows NT fault tolerance levels, Data Protection and Data Recovery methods. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise  more...

Lotus Domino R5 Development Curriculum ... Devel. Fundamentals Lotus Domino R5 Development Part 3: Creating User Interfaces Lotus Domino R5 Development Part 4: Making Your Application Run Lotus Domino R5 Development Part 5: Adv. Application Development Lotus Domino R5 Development Part 6: Developing Applications for Web Clients Lotus Domino R5 Development Part 7: Developing Applications for the Notes R5 Lotus Domino R5 Development  more...