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Creating A Service Culture Web-based Seminars

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Creating A Service Culture Training Seminars and Classes
From International Contact Center Academy
Sales Coaching for Contact Center Managers instructor led trainingon-line e-learning cbt (computer based)group study and discussion How many sales have slipped away because your Agents have not received effective sales coaching? Coaching sales skills is different than dealing with call quality standards. Learn the secrets to becoming a successful contact center sales coach. This webinar is designed specifically for a call center environment. As a result, these techniques can be applied immediately within your contact  more...
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