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From Business Expert Webinars
Master Cold Calling to Drive Revenue
...is the author of Credit Union Telemarketing, published by Credit Union National Association. Peter is the past president of the Southern California Chapter of the American Teleservices Association, and he is a frequent guest lecturer on telesales and inside sales at UCLA. His Ten Commandments of Telemarketing and CallCoach assessment form are both considered industry standards, and his Tips
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