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From 123-CBT Computer Based Training
Access 2002 Advanced on-line e-learning cbt (computer based)cd rom ...s The Value Option Running A Crosstab Query Specifying Criteria Creating A Delete Query Previewing Results Creating An Update Query Conclusion Lesson 3: Replication & Collaboration Introduction Lesson Objectives Microsoft Access Projects Opening A New Project The Data Link Properties Dialog Box Project Options Creating A Form For A Project Locking Records Locking Options  more...
Access 2002 Intermediate on-line e-learning cbt (computer based)cd rom ...ery Sorting With A Query Showing & Hiding Fields Using Criteria In A Query Querying Multiple Tables Using Comparison Operators Setting Multiple Criteria Saving & Naming A Query Printing A Query Building Summary Queries Data Access Pages The Page Wizard Adding Grouping Levels Sorting Records Viewing The Finished Page Modifying A Data Access Page Demoting A Group Adding A  more...
Access 2002 Basic on-line e-learning cbt (computer based)cd rom ...Query Design View Hiding Fields In A Query Specifying A Criteria Calculated Fields Removing Criteria Running The Query Modifying The Criteria Adding A Field To A Query Using A Numeric Expression Specifying Sort Order Adding Additional Criteria Lesson 5: Reports, Printing & Help Introduction Lesson Objectives Opening A Sample Database About Reports AutoReports Viewing A  more...
Word 2002 Advanced on-line e-learning cbt (computer based)cd rom ...ocument From A Template Query Options Specifying Filter Criteria Sorting Records To Be Merged Specifying Sort Order Saving Multiple Versions Of A Document The Versions Dialog Box Saving A Version Entering Comments For A Version Sorting Data In A Table Specifying Options For Sort Order Deleting Extra Header Rows Protecting Documents With Passwords Applying Password Options Password  more...
Using Voice of the Customer in Six Sigma on-line e-learning cbt (computer based)cd rom ... with the voice of the customer strategy and some general criteria for segmenting customers on Six Sigma projects. It also discusses some common customer data collection methods such as surveys, interviews, and focus groups and looks at how to ensure validity and reliability in data collection. In addition, the course illustrates how tools such as Kano analysis, critical-to-quality (CTQ)  more...
Discover Access 2007 Level 2 on-line e-learning cbt (computer based)cd rom ...Create A Query To Summarize Data Create Complex-Criteria Queries Complex-Criteria Queries Create A Complex-Criteria Query Create Parameter Queries Parameter Queries Create A Parameter Query Create Action Queries To Modify Data Action Queries words/min Create A Delete Query Create An Update Query Create An Append Query  more...
NFPA 1600 Business Continuity Programs on-line e-learning cbt (computer based)cd rom NFPA 1600: Business Continuity Programs Whether it is a natural disaster that sweeps through your city or a computer virus that destroys vital electronic information, businesses need to be able to recover their services and operations as soon as possible if such a disaster does occur. A Business Continuity Program involves planning the recovery of operations when confronted with adverse  more...
NFPA 1600 Disaster Emergency Management on-line e-learning cbt (computer based)cd rom ...00). The NFPA 1600 standard is a description of the basic criteria for a comprehensive program that addresses disaster recovery, emergency management, and business continuity. NFPA 1600 is considered by many to be an excellent benchmark for continuity and emergency planners in both the public and private sectors. The standard addresses methodologies for defining and identifying risks and  more...
FMLA Leave and More on-line e-learning cbt (computer based)cd rom ...ypes of leave which are protected by law and examines the criteria for leave entitlement. This course incorporates the FMLA regulations issued by the U.S. Department of Labor which took effect on January 16, 2009. This SkillSoft product has been reviewed by the Employment Practice Group of Burr & Forman LLP. Please note, however, that the course materials and content are for informational  more...
Access XP Proficient Expert on-line e-learning cbt (computer based)cd rom ...ions - Use Aggregate Functions - Specify Multiple Query Criteria - Create A Parameter Query Modify Data Using Action Queries - Action Queries - Create A Delete Query - Create An Update Query - Create An Append Query Work With Reports Create Reports - Report Sections - Create A Report In Design View Modify Reports - Modify Section Properties - Modify Control Properties  more...
OSHA 300 Recordkeeping on-line e-learning cbt (computer based)cd rom OSHA 300 Recordkeeping This course will cover OSHA's revised recordkeeping requirements, the new recordkeeping forms, and offers a number of opportunities for you to practice classifying a case's recordability. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify forms and information required for OSHA  more...
NFPA 70E Electrical Safety in the Workplace on-line e-learning cbt (computer based)cd rom NFPA 70E Electrical Safety in the Workplace This course will provide the public sectors with an understanding of the basic criteria for a comprehensive program that addresses electrical safety-related work practices in accordance with the National Fire Protection Agency (NFPA)70E standard titled "Standard for Electrical Safety in the Workplace." Information presented will provide program  more...
Strategic Planning on-line e-learning cbt (computer based)cd rom ...ts is fiercely competitive, with buyers setting stringent criteria by which to judge prospective key suppliers. Success at this level requires knowledge of these criteria and an awareness of what will be required to ensure that your proposition is viewed most favorably. Using "stripped down" project management techniques, this course outlines the analysis and planning processes required to  more...
The Strategic Account Sales Approach on-line e-learning cbt (computer based)cd rom The Strategic Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises  more...
The Territorial Account Sales Approach on-line e-learning cbt (computer based)cd rom The Territorial Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises  more...
Effective Hiring Interviewing Simulation on-line e-learning cbt (computer based)cd rom ...aration, consistent lines of questioning, and established criteria for evaluation are effective tools in determining the best candidate for the job. The Effective Hiring and Interviewing Simulation serves to test the participant's ability to prepare and conduct an effective interview, handle manipulative candidates, and evaluate applicants. The Effective Hiring and Interviewing Simulation  more...
Creating Your Own Leadership Development Plan on-line e-learning cbt (computer based)cd rom Creating Your Own Leadership Development Plan Creating your own leadership development plan is a significant part of any successful and valuable leadership-development strategy. Leadership development plans help to ensure that you remain focused on what is required to continually grow and develop as a leader. This includes assessing your own style, values, and requirements, as well as  more...
Common Design for Six Sigma Methodologies on-line e-learning cbt (computer based)cd rom ...rategies for achieving designs concentrated on the chosen criteria. Another recently developed approach, robust design, uses parameter and tolerance control to produce designs which will be reliable during manufacturing and while in use. This course will address the basic aims of parameter control, tolerance design, and statistical tolerancing. This course is aligned with the ASQ Certified Six  more...
Microsoft Windows Server 2003 Creating the Design on-line e-learning cbt (computer based)cd rom Microsoft Windows Server 2003: Creating the Design Microsoft To identify the features and design criteria of an administration service and site topology for Windows Server 2003  more...
Microsoft Windows Server 2003 The Network Services Infrastructure Conceptual an on-line e-learning cbt (computer based)cd rom Microsoft Windows Server 2003: The Network Services Infrastructure Conceptual an Microsoft To identify the decision criteria involved in designing DNS and WINS solutions for a Windows Server 2003 network services infrastructure  more...
Microsoft Windows Server 2003 Designing RAS Services for the Network Infrastruc on-line e-learning cbt (computer based)cd rom Microsoft Windows Server 2003: Designing RAS Services for the Network Infrastruc Microsoft To identify the options that provide remote access on a network infrastructure and the decision criteria involved in using each one  more...
Microsoft Windows Server 2003 Network Infrastructure and Active Directory Physi on-line e-learning cbt (computer based)cd rom Microsoft Windows Server 2003: Network Infrastructure and Active Directory Physi Microsoft To identify the options and decision criteria involved in designing the Windows Server 2003 network infrastructure and Active Directory physical design  more...
Microsoft Windows Server 2003 Network Infrastructure Physical Design II - Inter on-line e-learning cbt (computer based)cd rom Microsoft Windows Server 2003: Network Infrastructure Physical Design II - Inter Microsoft To identify the options that provide Internet connectivity within a network infrastructure and the decision criteria involved in using each one  more...
Selecting Suppliers Administering Contracts on-line e-learning cbt (computer based)cd rom ...of the process, organizations develop supplier evaluation criteria and use tools designed to conduct a comprehensive and objective evaluation of suppliers. Once the supplier is chosen, the next step is to formalize the deal through a contract that outlines the terms of the supplier-buyer relationship. Reaching agreement with suppliers over contract terms requires purchasers to be effective  more...
Operations Supply Chain Management on-line e-learning cbt (computer based)cd rom Operations & Supply Chain Management The supply chain is a network of operations running across an organization, which are needed to design, make, deliver, and service products or services for customers. Production, inventory, location, transportation, and information are performance drivers that can be managed to produce the capabilities for a given supply chain. As a part of their overall  more...
Selecting the Right Candidate on-line e-learning cbt (computer based)cd rom Selecting the Right Candidate Selecting the final candidate for a job requires careful attention. Even though you're getting close to the end of the hiring process, you can't simply coast now. You need to manage the decision-making process in a disciplined and intelligent way. It's important to remain objective when assessing candidates, drawing on job-related data, rather than letting  more...
Delegation Essentials The Delegation Process on-line e-learning cbt (computer based)cd rom ...delegate tasks effectively. Specifically, it examines the criteria for choosing which tasks to delegate and identifying the appropriate employee for the task. It also details what actions you should take when assigning the task, such as communicating the details of the task, and providing employees with what they require to successfully complete the task. Finally, the course includes techniques  more...
CompTIA Network 2009 Routing on-line e-learning cbt (computer based)cd rom ...etwork traffic. Routing paths are selected by a number of criteria, including cost, administrative distance, and available bandwidth. Evaluation of the criteria is generally performed by routers, which is known as dynamic routing, although paths can also be selected manually, which is known as static routing. This course covers many of the routing concepts, including dynamic and static routing,  more...
Oracle Database 11g Optimizer Statistics Hints Cursor Sharing on-line e-learning cbt (computer based)cd rom Oracle Database 11g: Optimizer Statistics, Hints & Cursor Sharing Oracle Optimizer statistics describe details about the database and the objects in the database and are used by the query optimizer to select the best execution plan for each SQL statement. This course covers gathering optimizer and system statistics, setting statistic preferences, using dynamic sampling, and manipulating  more...
Evaluating Supplier Performance Managing Supplier Relationships on-line e-learning cbt (computer based)cd rom ...h, and effective purchasing personnel use key performance criteria to analyze and track their suppliers' performance. Analysis of supplier performance can help you ensure that your company is getting the best value and service from suppliers, and detect areas in which corrective action needs to be taken. Effective performance feedback is a key component of long-term supplier partnerships. This  more...
From Online Training Directory
Write a Marketable Script in 10 Weeks on-line e-learning cbt (computer based)study at homecourseware ...reaking the budget Has it been done before? Better? These criteria are not insurmountable. The trick is not to take your own writing too seriously, and to be willing to consider constructive criticism. And most importantly, realize that there are thousands of aspiring writers like you out there-don`t get discouraged. I will provide you with some fundamentals, but the majority of this course is  more...
eMarketing 1.1 on-line e-learning cbt (computer based)study at homecourseware ...nd text in e-mail Ethics in e-mail marketing Mailing list criteria for e-mail marketing Integration of online and conventional marketing eMarketing definitions and terms Permission marketing models Legal implications of e-mail marketing E-Commerce promotion tactics E-Commerce strengths and weaknesses Online publicity Writing online press releases Developing news stories Developing effective  more...
Business Organizations and the Law on-line e-learning cbt (computer based)study at homecourseware ...criteria that defines their operations. By allowing for the creation of different kinds of business organizations, society ensures that different kinds of businesses can exist to meet the different demands of the marketplace. These business organizations may appoint individuals to act on their behalf. They also must abide by certain minimal standards regarding working conditions. For this  more...
Legal Research and Writing on-line e-learning cbt (computer based)study at homecourseware ... after the course has ended may sometimes satisfy grading criteria. A total of 100 points is available for this course, as follows:Course Grading Message Board 4 points Participation 3 points Email WITH PROFESSOR 5 points Participation 13 points Overall Participation 15 points Quizzes 25 points Mandatory Project 35 points Part I Examination Part II Examination Class expectations for email  more...
Access 97 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces the database functions of Microsoft Access 97, such as working with Access menus and dialog boxes, creating and editing tables, formatting columns and rows, and planning table design. Accomplished users will work on advanced forms, use parameter and crosstab queries, and employ complex calculation expressions and selection criteria.  more...
Access 97 Level 3 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed In this course, accomplished Access users will be introduced to the most powerful features in Microsoft Access 97. Students will work with advanced forms, use parameter and crosstab queries, and employ complex calculation expressions and selection criteria.  more...
Setting Performance Goals and Expectations on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...llaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to the goals and methods to help you review performance goals regularly. It also includes documentation guidelines and techniques to help you get results through effective feedback and positive reinforcement. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED -  more...
Beyond Grant Writing and Approaching Viable Funding Sources with Success on-line e-learning cbt (computer based)study at homecourseware ...teristics of a funded grant and a granting organization`s criteria for success. This self-directed course will guide the participant through the process of finding, applying and successfully engaging grant funding sources. The five (5) week course will start with the elements that lead to successful funding and include case studies of successful grant applications. A measure of success  more...
Search Engine Competency Assessment-Level 1 (SECA Basic Certification) on-line e-learning cbt (computer based) SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.  more...
Introduction to WebQuests on-line e-learning cbt (computer based) ... other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers. If you are located in a state other than Michigan, please check to see if your State Board will honor the Continuing Education Credit. The course provider will be happy to provide you with  more...
Advanced Certificate in Technical Writing on-line e-learning cbt (computer based) ... of available assignments, activities, exercises. Use the criteria established with the CA to perform specific activities tied to our course of study and final deliverable. Use the automated quiz generator to test your skill level through each section of the course. In short, students enrolled in the course take the following steps after enrollment: Phase 1 Purchase course textbook and have  more...
From 123-CBT Computer Based Training
Access 2000 User Series on-line e-learning cbt (computer based) ...lds & Ordering the Query Result 4.2 Refining Queries with Criteria 4.3 Updatability of Query Results 4.4 Queries Based on Multiple Tables Access 2000 Advanced (2 Hours 3 Minutes) 1.0 Building and Modifying Forms (51 Minutes) 1.1 Adding Controls 1.2 Selecting Controls 1.3 Moving, Sizing and Deleting Controls 1.4 Aligning Controls 1.5 Changing Control Properties 1.6 Changing the Tab Order  more...
Access 2000 Intermediate on-line e-learning cbt (computer based) Access 2000 Intermediate (2 Hours 4 Minutes) 1.0 Planning and Designing a Database (20 Minutes) 1.1 Evaluating Inputs and Outputs 1.2 Normalization 1.3 Creating a Database Using a Wizard 1.4 Creating a Database from Scratch 2.0 Building and Modifying Tables (49 Minutes) 2.1 Creating Tables Using a Wizard 2.2 Creating Tables from Scratch & Data Types 2.3 Setting Primary Keys 2.4 Field Properties  more...
Access 2000 Advanced on-line e-learning cbt (computer based) ....4 Working with Report Properties 2.5 Modifying Selection Criteria 3.0 Database Startup Options (5 Minutes) 3.1 Setting the Application, Icon, and Startup Form 3.2 Designing other Startup Information 4.0 Importing, Exporting and Linking (39 Minutes) 4.1 Exporting to another Database 4.2 Exporting to an Excel Spreadsheet 4.3 Exporting to ASCII 4.4 Exporting to HTML 4.5 Importing from anther  more...
American Business Formations in the 21st Century on-line e-learning cbt (computer based) ...Corporations. This course examines the specific statutory criteria for each of these distinct business formations. How a business is formed dictates both the rights it has in the eyes of the law and the responsibilities it has towards individuals and other businesses. By understanding these different formations, you as a manager can build successful business relationships.This course presents  more...
Lawsuits and Negotiations on-line e-learning cbt (computer based) ...sion to sue much like other business decisions and offers criteria that management can use to perform a cost-benefit analysis. It begins by presenting proactive management strategies for discouraging damaging lawsuits and avoiding costly litigation. It examines forms of alternative dispute resolution, including negotiation, mediation, and arbitration, and the respective strengths of mediation  more...
Access 2000 Expert on-line e-learning cbt (computer based) ...ntry In Tables Set Validation Text Define Data Validation Criteria Modify An Input Mask Set Data Types Lookup Fields Create Lookup Fields Modify Lookup Fields 3. Work with Forms Create A Form Form Basics Create A Form In Design View Modify A Form Customize Form Sections Add A Graphic To A Form Modify Control Properties Modify Form Properties Use Subforms What Is A Subform? Create A Subform View  more...
Consulting Skills The Consulting Process on-line e-learning cbt (computer based)cd rom ...ters (0.5 - 1 hour) Identify the criteria for effective goals. Set effective goals with a consultant. Identify the steps for empowering a consultant. Follow the steps for empowering a consultant. Simulation Overview: In this simulation, you will meet with  more...
Competitive Intelligence Analysis Dissemination on-line e-learning cbt (computer based)cd rom ...ve intelligence. Identify four criteria that competitive intelligence should meet. Identify the guidelines for making recommendations based on competitive intelligence results. Sequence the steps for distributing competitive intelligence results. Use the steps for protecting an  more...
Managing Business Risk Financing Contingency Planning on-line e-learning cbt (computer based)cd rom ...s of contract management. Identify criteria for selecting agents and brokers. Sequence the steps for integrating risk control into an organization. Simulation Overview: In the simulation at the end of this unit, you will meet with Mildred Parcells, one of Icon's corporate lawyers, to discuss contract  more...
Visual InterDev 6 0 Accessing Remote Data on-line e-learning cbt (computer based)cd rom ...fy the advantages of using COM components. Identify the criteria for selecting a specific type of COM component for a project. Match the options in the General property page of the Project Properties dialog box with their descriptions. Match the settings of the Instancing property of a class module with their descriptions. Create a method in a class module by using the Add Procedure  more...
Lotus Notes R5 Calendaring and Scheduling on-line e-learning cbt (computer based)cd rom ...ion calendar entry. Locate invitee free time for a given criteria. Reserve resources for a given Meeting Invitation calendar entry. Display the responses of the people invited to a meeting. Reschedule a meeting to a new date. Specify your free time schedule. Provide specific users access to your free time schedule. Accept a meeting invitation by using the meeting invitation mail. Accept  more...
Lotus Notes R5 Managing and Sharing Information on-line e-learning cbt (computer based)cd rom ...arious databases to obtain information based on selection criteria. L earn To: Design and manage forms and views. Search domains, address books and the Internet for information. 0 Automate routine tasks by using agents. Browse the Web by using the Personal Web Navigator. Manage Web pages in Lotus Notes. Subscribe to various databases to obtain information based on  more...
SAP R 3 3 0 on-line e-learning cbt (computer based)cd rom Course Overview To fully exploit the functionality of R/3 3.0, business users need to be both confident and proficient in the use of all the main navigational and systems functionality of SAP. This course is essential study for users of all R/3 modules, regardless of the organization's business/industry classification. L earn To: Use R/3 to control the system, display information  more...
SAP R 3 Working with v3 0 on-line e-learning cbt (computer based)cd rom ...n input field. The effective use of different selection criteria for discrete searches. Unit 3: Special Features Duration: 2 - 3 Hour(s) Effective use of input and entry services in R/3, including the setting of user parameters and functions such as Keep Data and Set Data. Printing of lists and reports. How to make best use of print control services, default settings and  more...
SAP R 3 and the Euro on-line e-learning cbt (computer based)cd rom ...Companies Duration: 1 - 1.5 Hour(s) Convergence criteria. Dates and participants. Markets and EURO strategies. The European Market. Influences on markets outside Europe. Effects on corporate strategy. Effects on company areas. Purchasing and sales. Financial accounting. Controlling. Human Resources. Law. IT/Software suppliers. Unit 2: The EURO Conversion  more...
SAP R 3 v4 x SD Order Processing on-line e-learning cbt (computer based)cd rom ...rranging Order Items. Standard Information. Selection Criteria. Inserting a Column. Changing an Order from the List. Summarizing Order Values. Further Selection Criteria. Document Flow. Opening the Document Flow from the Order. Opening the Document Flow from the List. Graphical Representation. Incompletion Check. Entering Missing Header Data. Entering Missing Shipping  more...
Business Intelligence on-line e-learning cbt (computer based)cd rom ...ture. Advanced BI Architecture. Business Intelligence Criteria. Key Figures. What is a Balanced Scorecard? Managing Key Figures. Benefits and Limitations of Key Figures. Scope of BI. Benefits of Business Intelligence. Scope of BIW. Future Developments. Unit 2: Business Information Warehousing Duration: 2 - 3 Hour(s) Overview. BIW Design. BI-Phase of  more...
SAP R 3 v4 x Invoice Verification on-line e-learning cbt (computer based)cd rom ...asons. Releasing a Blocked Invoice. Deleting Blocking Criteria. Manual Invoice Blocking. Credit Memos and Reversals. Credit Memos in the R/3 System. Entering a Credit Memo. Allocation. Reverse Postings. Unit 4: Special Procedures Duration: 2 - 3 Hour(s) Preliminary Posting. Use of Preliminary Posting. Parking a Document. Reports and Searches.  more...
Working with SAP R 3 v4 x on-line e-learning cbt (computer based)cd rom Course Overview To fully exploit the functionality of R/3, business users need to be both confident and proficient in the use of all the main navigational features and system functionalities of SAP. This course is essential study for users of all R/3 modules, regardless of the organization's business activities. While confidence in the use of Windows applications is a prerequisite to using  more...
Lotus Notes R5 Calendaring and Scheduling on-line e-learning cbt (computer based)cd rom ...ion calendar entry. Locate invitee free time for a given criteria. Reserve resources for a given Meeting Invitation calendar entry. Display the responses of the people invited to a meeting. Reschedule a meeting to a new date. Specify your free time schedule. Provide specific users access to your free time schedule. Accept a meeting invitation by using the meeting invitation mail. Accept  more...
Lotus Notes R5 Managing and Sharing Information on-line e-learning cbt (computer based)cd rom ...arious databases to obtain information based on selection criteria. L earn To: Design and manage forms and views. Search domains, address books and the Internet for information. 0 Automate routine tasks by using agents. Browse the Web by using the Personal Web Navigator. Manage Web pages in Lotus Notes. Subscribe to various databases to obtain information based on selection  more...
Excel 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...of consolidating data with their uses. Create validation criteria for entering data in a cell range by using a list. Create a message to prompt the user to enter valid data in the cell range of a worksheet. Create an error message to be displayed when incorrect data is entered in any cell of a worksheet. Match the auditing tools on the Auditing toolbar with their functions. Match the  more...
Excel 2000 Expert User on-line e-learning cbt (computer based)cd rom ...d in a list. Retrieve specific data in a list by using a criteria. Apply filters to a list. Summarize the data in a list. Query a database. Open a table within a database. Extract field data from an open database query. Define a criteria for retrieving specific data from the selected fields in a database query. Run a Web query. Unit 2: Workbook Capabilities Duration: 2 - 3  more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 5 on-line e-learning cbt (computer based)cd rom ...tabase application to filter the records that satisfy the criteria entered by the user. Identify the advantages of using DAO to connect to a database. Match the Data Access Objects (DAO) database classes supported by MFC with their functions. Create a DAO database application. Modify a DAO database application to manipulate the database. Modify the DAO application to filter the records  more...
Exchange Server 5 5 Design Implementation - Part 3 on-line e-learning cbt (computer based)cd rom ... by using the MailStorm utility. Identify the selection criteria used by an MTA to select the best connector for delivering a message. Sequence the steps performed by an MTA for rerouting of a message in a multiple connector environment. Identify the functions of a Routing Calculation Server in routing a message. Unit 3: Directory Replication Duration: 2 Hour(s) Identify  more...
NDS Design and Implementation Part 1 on-line e-learning cbt (computer based)cd rom ...tify exceptions to using location-based design. Identify criteria that affect lower layer tree design. Unit 3: NDS Partitions and Replicas Duration: 2 Hour(s) Identify the characteristics of a partition. Identify the types of replicas. Indicate factors that affect partitions and replicas. Identify guidelines to determining partition boundaries. Identify benefits of a replica  more...
Introduction to the Internet and World Wide Web on-line e-learning cbt (computer based)cd rom ...ptions used to connect to the Internet. Identify the criteria for selecting an Internet Service Provider (ISP). Navigate the Web. Identify the features and advantages of basic Internet services. Identify the methods of working with Internet services. Identify the features of Web indexes and directories. Search Websites by using various strategies. Download and  more...
Quality Management Business Process Improvement on-line e-learning cbt (computer based)cd rom ...ing improvements. Identify the criteria for selecting a process for improvement. Identify the responsibilities of a process manager. Match the symbols and shapes used to create flow chart. Identify characteristics of the quality management techniques used to streamline a process.  more...
Access 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...Access database from the Relationships window. Match the criteria for data integrity with their functions. Set a validation rule for a field of a table by using Expression Builder. Set validation text for a field of a table by using the Design view. Set the required property criterion for a given field of a table by using the Design view. Set up a lookup field in a given table by using the  more...
Access 2000 Expert User on-line e-learning cbt (computer based)cd rom ...using the Crosstab Query Wizard. Specify multiple search criteria in a query to display specific records by using the Design view. Modify the properties of a field in a query. Filter records in a query. Change the type of join between two tables in a query. Remove the join between two tables in a query. Optimize a query by indexing the table on a field. Unit 2: Access Forms  more...
Building an E-Commerce Business Case on-line e-learning cbt (computer based)cd rom This course provides the learner with information which addresses the relationship between costs and benefits. Learn To: Build Online Revenues. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to  more...
Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env on-line e-learning cbt (computer based)cd rom ...an event notification for an event that matches specified criteria by using Domino Administrator. Unit 3: Monitoring Mail and Replication Duration: 2 Hour(s) Configure the Domino server for mail tracking by using Domino Administrator. Identify the commands required to perform specific Mail Tracker Collector tasks. Create the Reports database. Create a mail tracking request by  more...
International Business Essentials Succeeding as a Global Manager on-line e-learning cbt (computer based)cd rom ...es can take to ensure effective reengineering. Identify criteria an organization's corporate culture should meet to ensure successful globalization. Identify ways a Human Resources department can facilitate competitive advantage. Simulation Overview: In the simulation at the end of this unit, you are part of a team that will discuss how the company can establish itself in the Asian  more...
Designing Cisco Internetwork Solutions Part 3 on-line e-learning cbt (computer based)cd rom ...ddressing, including IPv6, and routing protocol selection criteria, features, and deployment. Learn To: Identify characteristics of the IPv4 address structure. Identify characteristics of the IPv6 address structure. Distinguish between static and dynamic routing. Identify features and functions of on-demand routing. Audience: This course is designed for  more...
Building Scalable Cisco Internetworks Part 1 on-line e-learning cbt (computer based)cd rom ...ative distance in terms of routing protocols. Identify criteria that the router uses for inserting routes in the IP routing table. Identify routing protocols. Unit 4: Classful and Classless Routing Protocols (2 hours) Identify characteristics of a classful routing protocol. Identify key aspects of automatic network-boundary summarization in a classful routing protocol.  more...
Designing Cisco Network Service Architectures Part 2 on-line e-learning cbt (computer based)cd rom ...ns for deploying a network management system. Identify criteria for designing network management systems for small, medium, and large enterprise networks. Identify optimal decisions when designing a network management system in a given scenario. Unit 2: Designing for High Availability (3 hours) Identify features of a Cisco IOS high availability architecture. Identify  more...
Access XP Expert User on-line e-learning cbt (computer based)cd rom ...ery. • Filter records with a query by using the OR criteria condition. • Filter records with a query by using the AND criteria condition. • Create a criterion query by using a form control. • Change a join type in a query. Unit 2: Forms Enhancements 1 - 2 hours • Create a form in Design view. • Modify section properties in a form. • Create  more...
MS Win XP Install Admin Part 5 Disk File Mgt on-line e-learning cbt (computer based)cd rom ... Disk Management in Windows XP Professional. o Identify criteria for extending basic disk partitions or dynamic disk volumes in Windows XP Professional. o Identify criteria for extending basic disk partitions or dynamic disk volumes in Windows XP Professional. o Identify criteria for disk partition or volume deletion in Windows XP Professional. o Identify criteria for disk partition or  more...
Creativity Innovation Fostering a Ceative Environment on-line e-learning cbt (computer based)cd rom ...ividuals for a company. Choose the criteria for determining the best creative individuals for a company. Demonstrate an understanding of the importance of retaining creative employees. Practice using the factors that will encourage retention of creative employees. Simulation Overview:  more...
Business Finance Valuation of Stocks Bonds on-line e-learning cbt (computer based)cd rom ...nd. • Identify bond-rating criteria. • Calculate the value of a bond. • Calculate the effects on the price of a bond when interest rates rise. • Calculate the effects on the price of a bond when interest rates fall. • Evaluate bonds with  more...
Understandng Wireless Sol Part 2 IEEE 802 11 Standards WLANs on-line e-learning cbt (computer based)cd rom ...ure mode roaming. To identify criteria for the allocation of Institute of Electrical and Electronics Engineers (IEEE) 802.11b channels. Audience The Understanding Wireless Solutions curriculum addresses the rapidly developing and growing marketplace of wireless networking. It is targeted at network professionals who are new to or not familiar with wireless  more...
Business Writing Writing Effective Proposals on-line e-learning cbt (computer based)cd rom ...ith their features To identify criteria used for evaluating a proposal. To identify guidelines for identifying clients' needs. To identify steps for creating an effective proposal opening. To identify guidelines for writing the body of a letter proposal. To  more...
Windows Server 2003 Managing Network Infrastructure Part 1 on-line e-learning cbt (computer based)cd rom ...or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification.  more...
Windows Server 2003 Managing Network Infrastructure Part 1 on-line e-learning cbt (computer based)cd rom ...or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification.  more...
Windows Server 2003 Managing Network Infrastructure Part 2 on-line e-learning cbt (computer based)cd rom ...or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification.  more...
Windows Server 2003 Managing Network Infrastructure Part 2 on-line e-learning cbt (computer based)cd rom ...or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification.  more...
Excellence in Service Creating an Exceptional Service Environment on-line e-learning cbt (computer based)cd rom ...r writing a customer service vision statement. Identify criteria for a good customer service vision statement. Unit 2: Build a Foundation for Customer Service (0.5 hours) Identify questions that can help determine customer service Strengths. Identify questions that can help determine customer service. Identify ways to build a customer service infrastructure. Identify indicators  more...
Excellence in Service Establishing Service Standards on-line e-learning cbt (computer based)cd rom ...n how to identify customer expectations by evaluating the criteria customers use to assess the quality of your company's service. You will learn how to set, develop, and implement service standards. You will also understand the importance of surveying customers and incorporating their feedback into service standards. Finally, you will learn how to monitor performance against these standards to  more...
Sexual Harassment Preventing Sexual Harassment Claims on-line e-learning cbt (computer based)cd rom ...am details how to create a sexual harassment policy, what criteria should be included in an effective policy, and how to implement the policy. In addition, the program teaches the learner strategies for preventing sexual harassment, including establishing managerial responsibility and gathering employee feedback. Learn To Identify what the EEOC requires  more...
Human Resource Law Family Medical Leave Act on-line e-learning cbt (computer based)cd rom ...isions. Learn To Select criteria for employee eligibility. Choose legitimate FMLA qualifying events. Select actions prohibited by FMLA. Select three ways to use paid leave in conjunction with FMLA. Select health care providers who are qualified to  more...
Human Resource Law Fair Labor Standards Act on-line e-learning cbt (computer based)cd rom ...FLSA (0.5 - 1 hour) Identify the criteria employers must meet to be subject to the provisions of FLSA. Select the employee rights protected by FLSA. Simulation Overview: In the simulation at the end of this unit, you will In this simulation, you will meet with Ronald Spear, Icon's Human Resources  more...
360-Degree Feedback Experiencing 360-Degree Feedback on-line e-learning cbt (computer based)cd rom ...llecting 360-degree feedback. The program also covers the criteria for selecting raters, the types of rating biases, and guidelines for rating an employee's performance. Additionally, it covers the type of information provided in 360-degree feedback, guidelines for communicating disagreement about the feedback, and steps for developing an improvement plan. Learn To  more...
360-Degree Feedback Implementing a 360-Degree Program on-line e-learning cbt (computer based)cd rom ... 360-degree feedback. Identify the criteria for 360-degree feedback raters. Demonstrate an understanding of how to select raters for 360-degree feedback. Identify the elements of an effective 360-degree program. Simulation Overview: In this simulation, you will meet with Robin  more...
Decision Making Problem Solving Problem Solving Fundamentals on-line e-learning cbt (computer based)cd rom .... Select team members based on set criteria. Understand which individuals are effective problem solvers. Simulation Overview: In this simulation, your company has been experiencing an increase in turnover in the Customer Service Department and nothing has been done to correct the problem. You are meeting  more...
Business Problem Solving The Problem Solving Process on-line e-learning cbt (computer based)cd rom ... Identify the characteristics of effective solution criteria. Complete the three phases of the problem-solving process. Generate solution options. Select the best solution. Complete a problem-solving document. Implement a solution  more...
Goal Setting Goal Setting Tools for Managers on-line e-learning cbt (computer based)cd rom .... Learn To Identify the criteria for meaningful incentives. Follow the guidelines for establishing commitment to goal achievement. Set effective goals. Identify the obstacles associated with goal setting. Follow the steps for providing goal feedback.  more...
Value Chain Management Elements of the Value Chain on-line e-learning cbt (computer based)cd rom ...of customer loyalty. Identify criteria to target most profitable customers. Identify advantages of enhancing the product through outsourcing. Identify uses of technology in maximizing profit in the value chain. Identify ways to gain strategic control through branding. Audience  more...
Business Ethics Managerial Business Ethics on-line e-learning cbt (computer based)cd rom ...on human resource issues. Identify criteria used to handle ethical issues where all solutions violate ethical principles. Simulation Overview: In this simulation, you will meet with Caroline Harris, a District Sales Manager, and Maggie Roberts, a Senior Account Executive, to discuss hiring options for an open Senior Account  more...
Managing High Performers Defining Finding High Performers on-line e-learning cbt (computer based)cd rom ... Identify the steps to take when compiling your needs criteria. Identify the professional competencies of high performers. Identify the emotional competencies of high performers. Identify guidelines for gaining trust when managing high performers. Simulation. Unit 3: Interviewing High  more...
Project Management Project Quality Management on-line e-learning cbt (computer based)cd rom ...by. Unit 2: Quality Planning Identify the key criteria used during quality planning. Sequence the steps used to plan activities to ensure project quality. Identify key quality planning techniques. Identify key outputs of quality planning. Identify procurement issues affecting quality planning. Unit 3: Quality Assurance Identify the outcomes of quality  more...
Advanced Project Mgmt Portfolio Management on-line e-learning cbt (computer based)cd rom ...tfolio. If your team determines that it meets these three criteria, you will recommend that this project be included in your company's portfolio and fast-tracked toward a successful completion. Unit 2: Applying Portfolio Management (0.5 - 1 hour) Identify three actions executives can take to help employees submit ideas for new projects. Identify  more...
Team Leadership Developing A High Peformance Team on-line e-learning cbt (computer based)cd rom ...uidelines. Choose examples of criteria that should be used when selecting team members. Follow steps for developing a team communication process. Identify elements of effective teams. Identify desirable characteristics of effective team leaders. Audience Managers and team leaders  more...
Team Participation Decision Making in Teams on-line e-learning cbt (computer based)cd rom ... Rate team options against predetermined criteria. Identify and avoid attitudes and behaviors that defeat consensus. Audience Managers and employees who want to learn how to make effective team decisions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK  more...
Cross-Functional Teams Selecting Cross-Functional Team Members on-line e-learning cbt (computer based)cd rom ... team leadership. Identify the criteria used in selecting cross-functional team members. Identify the barriers encountered by cross-functional team members. Select strategies for identifying key stakeholders. Audience Team leaders, team members, and managers or supervisors who are interested in learning more  more...
Oracle8 Backup and Recovery - Strategies and Backups on-line e-learning cbt (computer based)cd rom ... Identify the database administrator goals and the criteria for defining a backup and recovery strategy. Describe the structures and processes in the Oracle architecture. Identify the implications of operating a database in a given archive mode and identify the steps to change the archive mode. Set the init.ora parameters and configure the database for archive processing.  more...
Windows NT 4 0 Cluster Server Wolfpack - Part 1 on-line e-learning cbt (computer based)cd rom ...ter Server Duration: 3 - 4 Hour(s) Identify the criteria that must be satisfied by a resource to be used with Cluster Server. Identify the modifications that must be done in the server operating procedures for the Cluster Server servers installed on the network. Identify the appropriate licensing options to be implemented for given situations. Identify the software requirements  more...
Navigating Oracle Applications 11i on-line e-learning cbt (computer based)cd rom ...the Navigator window. Define a folder. Define query criteria for a folder. Match the Oracle Applications 11i folder management elements with their functions. Identify features of profile options. Identify options for manipulating records in an Oracle Applications 11i form. Identify features of input items. Identify features of Find mode in Oracle Applications 11i.  more...
Windows NT 4 0 Cluster Server Wolfpack - Part 1 on-line e-learning cbt (computer based)cd rom ...ter Server Duration: 3 - 4 Hour(s) Identify the criteria that must be satisfied by a resource to be used with Cluster Server. Identify the modifications that must be done in the server operating procedures for the Cluster Server servers installed on the network. Identify the appropriate licensing options to be implemented for given situations. Identify the software requirements  more...
IBM DB2 Universal Database V6 1--Administration on-line e-learning cbt (computer based)cd rom Course Overview This course will provide database administrators with the specific skills and knowledge needed to be successful with DB2 Universal Database (UDB) V6.1 database administration in a UNIX, Windows, or OS/2 environment. This course will teach students the critical skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement  more...
IBM DB2 Universal Database V6 1--Administration on-line e-learning cbt (computer based)cd rom Course Overview This course will provide database administrators with the specific skills and knowledge needed to be successful with DB2 Universal Database (UDB) V6.1 database administration in a UNIX, Windows, or OS/2 environment. This course will teach students the critical skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement  more...
CIW Database Specialist Part 1 Introduction to Database Design on-line e-learning cbt (computer based)cd rom ...rocessing information in the analysis phase. o Identify criteria for selecting a database management system (DBMS) during the design phase. Audience The intended audiences for this course include individuals who design, implement, and maintain database schemas; design and develop database client applications and components; and perform database administration and maintenance, database  more...
Motivation Motivating Through Rewards Recognition on-line e-learning cbt (computer based)cd rom In Motivation: Motivating Through Rewards and Recognition, you will learn how to use different types of reward and recognition to motivate employees. You will also learn what types of reward and recognition are de-motivating to employees. In addition, you will learn how using rewards and recognition can be beneficial for managers and how to develop a reward and recognition program. Learn To  more...
Executive Level Leadership Leadership Communication on-line e-learning cbt (computer based)cd rom ...es to gain information. Apply criteria to test the quality of given information. Identify seven aspects of performance. Identify the four key issues that affect performance problems. List the five steps used to develop quality leaders. Audience The target audience for this series  more...
Mentoring Implementing a Formal Mentoring Program on-line e-learning cbt (computer based)cd rom ... Ensure a mentoring program meets the four criteria of successful programs. Complete the sequence of steps for selecting mentors and mentees. Follow the steps for selecting mentors. Follow the steps for selecting mentees. Complete the sequence of steps for developing a mentoring program.  more...
Managing IT Projects Project Fundamentals Initiation on-line e-learning cbt (computer based)cd rom ... Identify how to determine project success criteria. Identify guidelines for implementing the five project management processes. Simulation Overview: In the simulation at the end of this unit, you will meet with Cindy Becker, Lead Software Engineer, Kathy Jackson, Junior Software Engineer, and Aaron Johnson, Software Programmer, all  more...
From HAZMAT Plans & Programs, Inc
Spill Prevention Control and Countermeasure - SPCC Online Training on-line e-learning cbt (computer based)self directed ...ement at facilities - Identify the substantial harm criteria - Design and implement Facility Response Plan and Integrated Contingency Plan Topics Covered: 1. Spill Prevention and Release Reporting - Pollution Prevention - SPCC Amendments - SPCC Rule - The SPCC Plan - Secondary Containment Requirements - Oil Spills 2: CWA: Compliance and Monitoring - Facility  more...
From Pedagogy Inc- I.V. Therapy Education
EKG Recognition ...he components of the rhythm 15. Describe the process and criteria to determine a Dysrhythmia 16. Identify the Normal Sinus Rhythm 17. Identify the Sinus Bradycardia Rhythm 18. Identify the Sinus Tachycardia Rhythm 19. Identify the Sinus Dysrhythmia 20. Identify the Sinus Arrest rhythm 21. Describe the variety of Junctional Dysrhythmias 22. Describe the variety of Supraventricular  more...
Preventing and Managing Norovirus in Healthcare Settings ...ed for Testing a Kaplan's Clinical and Epidemiological Criteria Chapter 10: Environmental Cleaning a Need for Increased Cleaning During Norovirus Outbreaks a Cleaning Sequence a Disposable and Non-disposable Items a Linens, Fabrics, Upholstered Items, Rugs a Products for Cleaning and Disinfection Chapter 11: Visitor Policies a Visitor Restrictions a Screening  more...
Norovirus in Long-Term Care Facilities ...ed for Testing a Kaplan's Clinical and Epidemiological Criteria a When is it an outbreak? Chapter 11: Environmental Cleaning a Need for Increased Cleaning During Norovirus Outbreaks a Cleaning Sequence a Disposable and Non-disposable Items a Linens, Fabrics, Upholstered Items, Rugs a Products for Cleaning and Disinfection a Outside Contractors Chapter 12: Visitor  more...
CPR for the Healthcare Professional ...lmonary resuscitation, and strictly follows the education criteria of the American Heart Association and the American Red Cross, as well as OSHA. This course will provide step-by-step instructions that will allow you to confidently perform rescue attempts on adult, child, or infant victims of cardiac arrest, respiratory arrest, or choking. The course curriculum has been designed to engage  more...
Current Practices in the Management of Central Lines on-line e-learning cbt (computer based)study at homeself directed ... and prevention of complications. 6. Describe assessment criteria and documentation required for patients with central venous catheters. Curriculum Chapter 1: Legal Issues a Regulatory agencies and governing bodies a Components of a complete physicians order a Legal terms and applications in nursing a Protective measures for guarding against malpractice  more...
Basic Peripheral IV Therapy in Adults on-line e-learning cbt (computer based)study at homeself directed ...dures and complications 17. List the complete assessment criteria for: IV therapy in general, hydration and antibiotic therapies Curriculum Chapter 1: Legal Issues a Regulatory Agencies and Governing Bodies a Components of a Complete Physicians Order a Legal Terms and Applications in Nursing a Protective Measures for Guarding against Malpractice Lawsuits  more...
Its All About Ports on-line e-learning cbt (computer based)study at homeself directed ...ment and Preparations for Implanted Port a Assessment Criteria for Insertion of an Implanted Porta a Preparations for Implanted Venous Port Chapter 3: Accessing a Port a Equipment a Needle Choice a Procedure Chapter 4: De-accessing a Port Chapter 5: Drawing Blood from a Port Chapter 6: Complications a Malpositioned Catheter a Reservoir Malposition  more...
From Michael Management Corporation
SAP110 - Basic SAP Reporting Skills on-line e-learning cbt (computer based)study at homeself directed ... - Learn how to run reports in SAP - Basic selection criteria - Advanced selections and dynamic selections - Reporting variants - Sorting and subtotaling - Filtering & printing Release ECC 6. 0 (newest SAP release) Audience: All Prerequisite: Basic SAP skills (SAP101) Exam & Certificate: - Over 40+ questions - Certificate of Completion CPE credits: 3. 5  more...
From Software Training Academy, Inc
Java Persistence with Hibernate revised instructor led trainingon-line e-learning cbt (computer based) ... retrieve, update, and delete objects. Use Hibernate's Criteria Query API to do searches and Query By Example. Work with Hibernate Query Language (HQL) to generate object-based SQL. Understand Hibernate sessions and transactions and their impact on performance. Course Duration: 2 days. Prerequisites: Intermediate knowledge of Java programming; Course 103 is excellent  more...
From BAMentor, LLC
CBAP Exam Prep Exam Simulation Get access to our question bank of 1000+ CBAP ® exam simulation questions for BABOK version 2. 0 You will have access to quizzes for each knowledge area of the BABOK as well as one comprehensive exam simulating the CBAP ® exam! With this access you will be able to: * Assess your understanding of each knowledge area by taking our simulation quiz. * Keep record of your  more...
From Serebra Learning Corporation
The Process of Globalizing a Product or Service on-line e-learning cbt (computer based) Actually going global takes both planning and doing. In this course, you'll learn about the three major steps you need to cover to globalize a product or service. First, pick the right geographic location for your corporate goals and create a good plan for globalizing the product or service you're working with. Then "globalize" your product or service and let the world know you're open for  more...
The Strategic Account Sales Approach on-line e-learning cbt (computer based) A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then  more...
The Territorial Account Sales Approach on-line e-learning cbt (computer based) A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then,  more...
Sales Seller Behaviors on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Selling Process: Seller Behaviors, is the first of sixteen courses in this curriculum. After the completion of this course you will be able to identify the basic criteria for success in sales and identify the seven seller behaviors in buyer-focused selling. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line  more...
Sales Buyer Behaviors on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Selling Process: Buyers Behaviors, is the second of sixteen courses in this curriculum. After the completion of this course you will be able to identify the criteria that influence buying decisions and identify the seven typical buyer behaviors in a sales interaction. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize  more...
Sales Communication Skills on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Communicating & Managing: Communication Skills, is the sixth of sixteen courses in this curriculum. After the completion of this course you will be able to list the background information that helps you to qualify prospects, list sources of prospects, identify guidelines for canvassing and list the criteria for identifying the decision-maker in an organization. The PrimeSales curriculum engages  more...
Sales Gathering Information on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Starting the Sale: Gathering Information, is the ninth of sixteen courses in this curriculum. After the completion of this course you will be able to list the background information that helps you to qualify prospects, list sources of prospects, identify guidelines for canvassing, and list the criteria for identifying the decision-maker in an organization. The PrimeSales curriculum engages sales  more...
Preparing for Inbound Sales Calls on-line e-learning cbt (computer based) Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three  more...
Introducing Contact Centers CSR Success Criteria on-line e-learning cbt (computer based) This course describes the essential skills and qualities that will ensure successful customer service operations. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
Cross-selling in a Customer Service Call on-line e-learning cbt (computer based) If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing  more...
Identifying Your Customer s Expectations on-line e-learning cbt (computer based) Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate  more...
Leading A Customer-Focused Team on-line e-learning cbt (computer based) The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed. This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work  more...
Discovering What Your Customers Want on-line e-learning cbt (computer based) The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the  more...
Measuring Customer Satisfaction Simulation on-line e-learning cbt (computer based) Stratoscape Creations is an industry-leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time  more...
Making Team Decisions Rank Choices by Criteria on-line e-learning cbt (computer based) This course describes the Criteria Rating method of weighted rankings to identify and balance decision criteria. Professionals who want to collaborate more effectively within a group.  more...
Project Lifecycles and Stakeholders on-line e-learning cbt (computer based) ...rlapping phases, or "single track" projects by having set criteria to be met and deliverables to be handed off before moving forward. The choice of how to handle the project life cycle will depend on the type of project, particular industry, and specific deliverables. To make these project management choices, individuals must understand what a project life cycle is and what factors can  more...
Functions of IT Project Management on-line e-learning cbt (computer based) William Shakespeare wrote, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better  more...
Managing Efficiencies of IT Projects on-line e-learning cbt (computer based) Are you delivering quality application systems? Do you know how you can ensure that your projects deliver value to your organization? The key to delivering value is "process." Organizations are becoming more aware of the importance of following the same process for each project. In this course, you will learn how to converge methodologies with other project management techniques and process  more...
Transitioning into a Project Management Role on-line e-learning cbt (computer based) Many people find themselves thrust into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible issues. Time and experience will develop and refine  more...
Project Management Professional Communications Management on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...is course you will be able to identify the six evaluation criteria for a project communication system, identify five situations where exception reporting is required and measure the performance of a project using earned value analysis. The Prime-Project Management Professional curriculum introduces advanced level project coordination techniques within the areas of organization, resource  more...
Project Management Professional Procurement Management on-line e-learning cbt (computer based) Project Management: Procurement Management, is the tenth of eleven courses in this curriculum. After the completion of this course you will be able to identify the key components of a formal solicitation, compare providers in terms of multiple criteria and identify the key contract types. The Prime-Project Management Professional curriculum introduces advanced level project coordination techniques  more...
Selecting Your Strategy Choose Your Game Plan on-line e-learning cbt (computer based) Selecting Your Strategy: Choose Your Game Plan, is the sixth of eleven courses in this curriculum. After the completion of this course you will be able to determine if you are ready to choose a negotiation game, choose a game by comparing the importance of the desired outcome with the importance of the relationship and assess advanced selection criteria to select a negotiation game. The  more...
The Role of Critical Thinking in Organizations on-line e-learning cbt (computer based) In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...
An Essential Guide to Giving Feedback on-line e-learning cbt (computer based) The performance of any business depends upon the performance of everyone within the organization. To ensure that all staff are meeting their potential it is essential that there is a culture which enables feedback to be given and received. This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to  more...
Reviewing Performance on-line e-learning cbt (computer based) Appraisal interviews are the culmination of the ongoing performance appraisal process. The first part of this process begins with modeling an effective performance discussion. Then, when a manager actually knows what he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting. Appraisal meetings aren't always easy encounters, even when they  more...
Lead and Communicate Effectively as a New Manager on-line e-learning cbt (computer based) Employees want decisive leadership from their managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very  more...
Succession Planning Management on-line e-learning cbt (computer based) So, you have a succession plan and you've identified some problems. What do you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession  more...
Team Leadership Developing A High-Performance Team on-line e-learning cbt (computer based) Team Leadership: Developing a High-Performance Team gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance  more...
Elements of a 360-degree Performance Review on-line e-learning cbt (computer based) Are you familiar with the elements of the 360-degree performance review process? Are your participants familiar with them? Implementing a 360-degree performance review within your organization is a large undertaking; however, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review  more...
Managing the Delegated Environment on-line e-learning cbt (computer based) Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing the Delegated Environment" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management,  more...
Effective Hiring and Interviewing Skills Simulation on-line e-learning cbt (computer based) ...aration, consistent lines of questioning, and established criteria for evaluation are effective tools in determining the best candidate for the job. The Effective Interviewing Skills Simulation serves to test the participant's ability to prepare and conduct an effective interview, handle manipulative candidates, and evaluate applicants. The Effective Interviewing Skills Simulation comprises  more...
Non-union Work Environments HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. As a human resources professional, you are responsible for  more...
The Six Sigma Project Charter and Plan on-line e-learning cbt (computer based) What constitutes a project charter? How do you know whether you've set the right goals for your project? What tools can best help you plan your project? As you advance in this course--which focuses on project charter elements as well as planning tools and project documentation--you will obtain the skills and knowledge required to manage your project charter and plan. Six Sigma is a registered  more...
Scoping the Six Sigma Project on-line e-learning cbt (computer based) Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,  more...
Six Sigma Listening to the Voice of the Customer on-line e-learning cbt (computer based) Let the buyer beware. That old business maxim of caveat emptor once struck fear in the hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want.  more...
Six Sigma DMAIC Measuring the Process on-line e-learning cbt (computer based) Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...
Organizational Goals and Objectives on-line e-learning cbt (computer based) Before a Six Sigma project can be executed, organizational strategic planning goals and objectives must be defined. Determining selection of appropriate projects and choosing an effective improvement model are crucial tasks that help to ensure your company is pointed in the right direction. Performing risk analysis while avoiding pitfalls common to Six Sigma projects is also important to prevent  more...
Analyzing the Market on-line e-learning cbt (computer based) This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and  more...
Quality Systems Models and Theories on-line e-learning cbt (computer based) The implementation of an effective quality system is a vital component of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan that is well developed and properly implemented must be aligned to the corporate mission and vision statements and the strategic plan in order to be  more...
Customer Satisfaction Through Resource Management on-line e-learning cbt (computer based) The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an  more...
Processes for Quality Products and Services on-line e-learning cbt (computer based) The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The  more...
Continual Quality Improvement on-line e-learning cbt (computer based) The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Measurement, Analysis, and Improvement is one vital component of the standard. This course examines the need to plan and implement measurement and monitoring activities to ensure that  more...
Transitioning from ISO 9000 1994 to ISO 9001 2000 on-line e-learning cbt (computer based) The ISO 9000 family of international standards has been drastically revised. Currently, certified organizations must plan to comply with these changes within the specified time frame or face losing their certification. The ISO 9001:2000 edition uses a new process-focused approach as illustrated in their Quality Management System model. This QMS model is structured into four areas: Management  more...
Developing a New-product Strategy on-line e-learning cbt (computer based) Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a  more...
Drug-free Workplace on-line e-learning cbt (computer based) Would you know what to do if you suspected that one of your employees was abusing drugs or alcohol during work hours? Does your company have a program supervisors can follow to effectively handle such problems--one that educates employees about the consequences of substance abuse? Do you think that alcohol and other drug abuse won't be a problem at your organization? In fact, the National  more...
Introducing User-Centered Design on-line e-learning cbt (computer based) To identify the principles and benefits of user-centered design and to determine a practical approach to promoting user-centered design methodology in organizations This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.  more...
Windows 2000 - Network Design Networking on-line e-learning cbt (computer based) To provide an overview of Windows 2000 networking services and to analyze and design a TCP/IP requirement and implementation strategy Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments that use the Windows 2000 network operating system  more...
Windows 2000 - Migration Design Deployment on-line e-learning cbt (computer based) To show how to upgrade Windows NT 3.5x or 4.0 to Windows 2000, maintain network services during migration, and set up the Active Directory Students preparing for Microsoft exam 70-222; personnel in medium to very large computing environments that plan to migrate from Windows NT 4.0 to Windows 2000  more...
Planning Implementing and Maintaining Network Infrastructure on-line e-learning cbt (computer based) To identify the basic components and design criteria of a network infrastructure Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...
Planning and Designing an Active Directory Infrastructure on-line e-learning cbt (computer based) To identify the main features and design criteria of an Active Directory structure Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...
Planning Implementing and Maintaining User Computer and Group Policies and Strategies on-line e-learning cbt (computer based) To identify the criteria involved in designing and implementing a policy strategy for any network designed according to best practice protocols Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...
Planning and Designing a Security Infrastructure on-line e-learning cbt (computer based) To identify the main features and design criteria of a security infrastructure and framework Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...
Linux Installation Techniques on-line e-learning cbt (computer based) To show the techniques used for installing Linux and associated software Students wishing to acquire the basic skills required as a Linux system administrator  more...
Microsoft Windows Server 2003 Creating the Design on-line e-learning cbt (computer based) To identify the features and design criteria of an administration service and site topology for Windows Server 2003 Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...
Microsoft Windows Server 2003 The Network Services Infrastructure Conceptual and Logical Design on-line e-learning cbt (computer based) To identify the decision criteria involved in designing DNS and WINS solutions for a Windows Server 2003 network services infrastructure Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...
Microsoft Windows Server 2003 Designing RAS Services for the Network Infrastructure on-line e-learning cbt (computer based) To identify the options that provide remote access on a network infrastructure and the decision criteria involved in using each one Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...
Information Security and Risk Management on-line e-learning cbt (computer based) To identify the security requirements associated with identifying and protecting organizational information assets, perform the analysis techniques used in risk management, and recognize the responsibilities associated with different roles in an organization Mid-level and senior-level managers who are working toward or have already attained positions as CISOs, CSOs or Senior Security Engineers  more...
Overview of the Implementation Process on-line e-learning cbt (computer based) This WestNet e-Learning module will outline a formal four-phase approach to network design, which covers the majority of areas that must be considered in most networking implementation projects.  more...
Introducing Voice Over IP on-line e-learning cbt (computer based) To identify the components and signalling protocols of VoIP, recognize how VoIP works with the centralized and distributed architectures, and determine the gateway requirements to support both architectures in enterprise and service provider environments IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified  more...
NFPA 1600 Disaster Emergency Management on-line e-learning cbt (computer based) ...00). The NFPA 1600 standard is a description of the basic criteria for a comprehensive program that addresses disaster recovery, emergency management, and business continuity. NFPA 1600 is considered by many to be an excellent benchmark for continuity and emergency planners in both the public and private sectors. The standard addresses methodologies for defining and identifying risks and  more...
NFPA 1600 Business Continuity Programs on-line e-learning cbt (computer based) Whether it is a natural disaster that sweeps through your city or a computer virus that destroys vital electronic information, businesses need to be able to recover their services and operations as soon as possible if such a disaster does occur. A Business Continuity Program involves planning the recovery of operations when confronted with adverse events such as natural disasters, technological  more...
Lockout Tagout for Authorized Persons on-line e-learning cbt (computer based) This course provides information about control of hazardous energy and work under the protection of a Lockout/Tagout permit. The intent of the course is to provide information on lockout and tagout practices and the significance of lockout and tagout devices. Managers, supervisors, and employees  more...
NFPA 70E Electrical Safety in the Workplace on-line e-learning cbt (computer based) ...ide the public sectors with an understanding of the basic criteria for a comprehensive program that addresses electrical safety-related work practices in accordance with the National Fire Protection Agency (NFPA)70E standard titled "Standard for Electrical Safety in the Workplace." Information presented will provide program elements, techniques, and processes that will apply to all electrical  more...
Getting Started with Project 2002 on-line e-learning cbt (computer based) To discuss the basics of project management and to introduce Project 2002 as a project management tool Business managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for MOUS certification; anyone wishing to gain a basic understanding of Project 2002; end users seeking competence in Project 2002  more...
Microsoft Office 2000 - Intermediate Access on-line e-learning cbt (computer based) To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of creating and enhancing a report, working with queries, and integrating data End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level  more...
Microsoft Office 2000 - Intermediate Project 2000 on-line e-learning cbt (computer based) To explain and demonstrate how to customize projects and handle multiproject environments using Microsoft Outlook and Project Central Business managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for Microsoft Office Specialist certification; anyone wishing to gain a basic understanding of Project 2000; end users seeking competence in  more...
Getting Started with Access 2003 on-line e-learning cbt (computer based) The Getting Started with Access 2003 course is the first course in the Microsoft Access 2003 curriculum. The course familiarizes users with basic database concepts and the features in Access. It describes the concepts and processes involved in creation and design of databases and tables in Access 2003. In addition, this course guides users to efficiently relate, manage, and customize database  more...
Windmaster Case Study 6: Evaluating Strategic Options on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines evaluation and selection, the final  more...
Recruitment & Selection Series: Recruitment Criteria on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you are judged on the success of your team, it's in your interest to hire the best people for the job. Unfortunately, recruitment decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job. After all, it's only natural to have your own personal opinions about what makes an ideal candidate. But employing someone who is not ideally suited  more...
Recruitment & Selection Series: Rating Canditates to a Set Standard on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you are judged on the success of your team, it's in your interest to hire the best people for the job. Unfortunately, recruitment decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job; but employing someone who is not ideally suited can be an expensive mistake. Deciding who actually gets the job is rarely an easy choice. Candidates  more...
Recruitment & Selection Series: Advertising the Post on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you are judged on the success of your team, it's in your interest to hire the best people for the job. Producing an attractive and effective job advertisement is a very important part of the recruitment process. Once you have established your key recruitment criteria, you can design a job advertisement that will encourage people to apply who meet those criteria.  more...
Microsoft Excel 2000 Expert User on-line e-learning cbt (computer based) This course provides participants the knowledge to use the advanced features of Microsoft Excel 2000. At the completion of this course, students will learn how to create and use templates; retrieve, sort and manipulate data from a list; create and modify shared workbooks; and analyze data by using Data Map, Pivot Table, Data Table Scenario and Data Analysis tools.  more...
Solutions Development Discipline - Part 3 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course is the final part of a three part series for IT Professionals. This series will discuss Microsoft's philosophy on team organization, introduces a milestone-driven process model to manage the risks inherent in a dynamic environment, and provides an architectural framework for MultiThreaded development that emphasizes reusability and distribution.  more...
Microsoft Visual C++ 6.0: Designing and Implementing Applications - Part 5 on-line e-learning cbt (computer based) This is the fifth course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment.  more...
J2EE Connectivity Part 3: RMI and JDBC on-line e-learning cbt (computer based) This third course in the series covers using RMI and JDBC. It teaches how to use Java Remote Method Invocation for creating and using remote objects and the criteria and tradeoffs involved in selecting distribution technologies. The sections about JDBC provide an introduction to the API and an overview of how to create JDBC programs, it also covers the function of the JDBC 2 Optional Package API.  more...
Goal Setting Goal Setting Tools for Managers on-line e-learning cbt (computer based) In ''Goal Setting: Goal Setting Tools for Managers,'' you will learn how to guide employees and mentees through the goal-setting process. You will learn how to foster an enthusiastic and supportive environment for goal setting as well as how to motivate individuals to continually set new and challenging goals. The target audience for this program is administrators, managers,  more...
Quality Management Business Process Improvement on-line e-learning cbt (computer based) Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.  more...
Fundamentals of Network Security on-line e-learning cbt (computer based) To cater to the growing demands of information exchange, most organizations have implemented computer networks. As a network administrator, you need to determine and analyze the risks to the data residing on your network. Additionally, you need to implement various processes to track the security holes on your network. Based on your assessment of the risks and security holes, you can prepare a  more...
Data Modeling on-line e-learning cbt (computer based) To be able to use a database to store data, you have to design it. The first step in designing a database is data modeling. Data modeling enables a database designer to create a model that represents the way in which information is likely to be organized in the database. This data model is then reviewed by the people who are expected to use the final database. Subsequent steps in database  more...
Creating Queries Forms with Access 2002 on-line e-learning cbt (computer based) The Creating Queries and Forms with Access 2002 WBT is the second course of the Office XP: Access 2002 curriculum, which familiarizes users with the advanced features of Access 2002 that they can use while retrieving and presenting data stored in an Access database. These features include formulating simple and advanced SQL queries, and creating and designing forms. Additionally, this course  more...
Using Advanced Data Management Techniques on-line e-learning cbt (computer based) ...ing, sorting, subtotaling data, and specifying validation criteria. Additionally, it explains the procedures involved in importing data in Excel from external sources, such as Access databases, text files, and Web pages. The course also takes the user through the process of creating and managing PivotTables and PivotCharts as well as scenarios and reports to analyze data. Users can also learn  more...
Excellence in Service - Establishing Service Standards on-line e-learning cbt (computer based) In Excellence in Service: Establishing Service Standards you will learn how to identify customer expectations by evaluating the criteria customers use to assess the quality of your company's service. You will learn how to set develop and implement service standards. You will also understand the importance of surveying customers and incorporating their feedback into service standards. Finally you  more...
Designing for Cisco Internetwork Solutions Part 3 on-line e-learning cbt (computer based) This is the third part of the Designing Cisco Internetworking five-part curriculum which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers IP addressing including IPv6 and routing protocol selection criteria features and deployment.  more...
Excelling at Customer Care: Customers Define Success on-line e-learning cbt (computer based) Excelling at Customer Care: Customers Define Success is the forth of eleven courses in this curriculum. After the completion of this course you will be able to identify the major trends in customer service today identify the combination of criteria required for customer satisfaction identify the emotional criteria that influence customer behavior and identify the emotional starting points that  more...
Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...hat CtP can provide. Cost issues are discussed, including criteria to take into account when calculating return on investment. A section is also dedicated to discussing important considerations in moving to a digital workflow. Each module of the Computer-to-Plate for Newspapers course is linked to oll InfoFind, a glossary of over 11,000 terms and millions of cross references. You have  more...
Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...hat CtP can provide. Cost issues are discussed, including criteria to take into account when calculating return on investment. A section is also dedicated to discussing important considerations in moving to a digital workflow. Each module of the Computer-to-Plate for Newspapers course is linked to oll InfoFind, a glossary of over 11,000 terms and millions of cross references. You have  more...
360-Degree Feedback: Experiencing 360-Degree Feedback on-line e-learning cbt (computer based) 360-Degree Feedback: Experiencing 360-Degree Feedback covers how organizations use 360-degree feedback the benefits of using 360-degree feedback and the different methods for collecting 360-degree feedback. The program also covers the criteria for selecting raters the types of rating biases and guidelines for rating an employee's performance. Additionally it covers the type of information  more...
Sexual Harassment: Preventing Sexual Harassment Claims on-line e-learning cbt (computer based) Sexual Harassment: Preventing Sexual Harassment Claims offers the student an overview of how sexual harassment affects companies and how they can be legally responsible for incidents of sexual harassment. The program details how to create a sexual harassment policy what criteria should be included in an effective policy and how to implement the policy. In addition the program teaches the learner  more...
Lotus Notes R5: Managing and Sharing Information on-line e-learning cbt (computer based) This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course students will learn how to design and manage forms and views; search domains address books and the Internet for information; automate routine tasks by using agents; browse the Web by using the Personal Web Navigator; manage Web pages in Lotus  more...
Software Requirements Specification & Analysis on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course will provide students with the tools necessary to analyze requirements by applying selected techniques to create a Requirements Specification Document.  more...
From Seletel Informatique
Online Access 2002 Series on-line e-learning cbt (computer based) ...ishing and managing table relationships, specifying query criteria, creating calculated fields, running multi-table queries, creating forms and reports, implementing standard and calculated controls in both forms and reports, importing data, saving Access objects as Web pages, and performing administrative tasks. This series is procedure focused and assumes that the student is familiar with the  more...
From Custer Consultants, Inc
How to Write an Effective RFP instructor led trainingon-line e-learning cbt (computer based) This two-session, LIVE, interactive, online class will take you step-by-step through proven techniques and formats successfully used for RFP planning, development, issuing, negotiating, and management. Starting with forming your project team, we will guide you through the entire process of planning, writing, and issuing your RFP, developing meaningful business requirements, reviewing bids,  more...
From THOMAS HOUSTON associates, inc
Form I-9 Compliance Training on-line e-learning cbt (computer based)self directed This course is pre-approved for recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute and Includes a Form I9 Compliance Tool Kit. This course provides and overview of the Importance of Form I-9 Compliance and potential penalties. The course covers current I-9 documentation requirements and provides specific instructions and tools to  more...
From Rice Consulting Services, Inc
Structured User Acceptance Testing - Full e-Learning Version on-line e-learning cbt (computer based)self directed This is a practical hands-on seminar to convey effective methods to plan and conduct user acceptance testing. This is one of the few UAT training courses available that teaches a non-technical and easily learned process for testing computer systems from a business process perspective. This course deals with testing issues from both the process and human perspectives. You will learn the  more...
Structured User Acceptance Testing - Fast-track e-Learning Version on-line e-learning cbt (computer based)self directed This is a special fast track version of the full structured user acceptance testing course. This version is only offered as a online course. This is one of the few courses available that teaches a non-technical and easily learned process for testing computer systems from a business process perspective. This course deals with testing issues from both the process and human perspectives. You will  more...
From Clinical Research Training Centre
CRACRC Certification Training and Job Placement Assistance Program ...and EDC (Electronic Data Capture) Systems, a major hiring criteria and requirement nowadays. Up to 10 months real 'hands-on' experience in a CRO environment and full scale CRA tasks, the main hiring criteria in the field of clinical trials. Not offered by any other provider (unique). Mentorship program >> Multilingual support 7/ 7 by email within 24 hours, including weekends at official  more...
From JED New Media inc.
Read Your Candidate on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Better evaluate job applicants by identifying the various messages they send during an interview. Use a variety of question types to provoke specific responses and determine whether the candidate possesses the necessary qualifications. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting. Contact us for additional information and more on group  more...
Setting Measurable Performance Objectives on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab To ensure satisfactory results, it is important to define concise, measurable performance objectives for evaluation purposes. Learn to set performance objectives, using the SMART model, and review concrete examples of objectives from several organizational settings. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Selecting a Business Location on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directed Before changing your business location or acquiring a new one, consider all relevant factors that could influence your operations. Five major phases, outlined here, walk you through a simple step-by-step procedure that helps you pinpoint an optimal business location. This is a 40-minute online tutorial that can be used by individuals or in a group learning setting.  more...
Mystery Shopping on-line e-learning cbt (computer based)study at homecoursewareself directedcomputer lab Increasing sales and heightening customer satisfaction is a common business objective. Learn why companies hire mystery shopping services, what criteria to look for in a mystery shopping firm, the process involved, and how to maximize the benefits of this method of market research. Please contact us for any additional information.  more...
From EZ-R Stats, LLC
Auditing Fixed Assets on-line e-learning cbt (computer based)study at home Ten step process for auditing fixed asset systems. Includes data extraction, summarization, checking for error criteria, identification of duplicates in tag numbers, gaps between tag numbers, assets acquired on holidays. Online course at http://ezrstats.com/CP/FAMain.php.  more...
From TheAcademy. com
EHS Risk Management Online Training Series This series of 21 online courses is designed to familiarize the safety professional or small business owner with issues relating to Risk Management, especially in a manufacturing or warehouse setting. The process of risk management consists of three major components: identifying hazards, evaluating their risk, and controlling that risk. Module 3, Controlling Risk, teaches you to establish  more...
From ProTrain Online
Fundamentals of Solar Hot Water Heating on-line e-learning cbt (computer based)study at homegroup study and discussionbook This online course concentrates on the basics of installing code compliant solar hot water systems. This course will be useful for people who currently work in or plan to be employed in the solar hot water industry. Student technicians will learn practical design criteria, installation guidelines, safety issues, maintenance, and legal considerations of solar hot water heating systems. 60 hours.  more...
NABCEP Entry Level - Photovoltaic System Design Installation on-line e-learning cbt (computer based)study at homegroup study and discussionbook This online course will provide the student technician with the fundamental knowledge of photovoltaic system design and installation. This course will be suitable for a supervised, entry level position with a dealer/ installer or other photovoltaic industry company. Student technicians will learn the practical design criteria, installation guidelines, safety issues, maintenance, and legal  more...
From PowerSuasion Incorporated
PowerSuasion Writing Profile on-line e-learning cbt (computer based)study at homeself directed ...n-the-job business writing. By applying 75 objective criteria to the writing samples you submit to us, our professional editors provide you with specific advice and guidance to make your writing effective by annotating the samples. You will view your profile online privately and at your leisure. Also, you will get a 5x8 inch, personalized, laminated card listing the items you need to  more...
From American Institute of Steel Professionals, Inc
Certified Steel Fabrication Estimator on-line e-learning cbt (computer based)study at homeself directed The American Institute of Steel Professionals is proud to offer the Certified Steel Fabrication Estimator Certification (CSFE). Certification includes a review of educational and professional history, case study review, and examination. The CSFE will cover basic through advanced estimating starting from weighing the criteria involved in making the decision to bid up to bid day. Basic takeoff  more...
From Retail Advocacy Group, LLC.
Recruiting Selecting and Onboarding Team Members for Retail Managers on-line e-learning cbt (computer based) In this self-paced elearning training pogram is presented in three sections. The training focuses on: 1.) Understanding the Core Competencies and Skills of Successful Retail Employees 2.) Uncovering Sources and Methods for Recruiting Retail Aplicants 3.) Recruiting and Pre-Screening Techniques That Save Time ad Improve Quality 4.) Behavioral Interviewing Techniques 5.) Objectively  more...
From Business and Training Solutions Ltd.
Graduate Diploma in Sales Coaching self directedworkshop / seminar ...earning Unit GDSC10 a Sales coaching in action Entry Criteria This programme is open to all those in a sales management or sales coaching role who have responsibility for the development of skills and performance of a salesperson or sales team. Enrolment We are enrolling now (see dates below), and if you wish to undertake this popular programme, please email  more...
From Aspira Continuing Education
Alcoholism and Substance Abuse Dependency on-line e-learning cbt (computer based)study at homeself directed ...stical information regarding substance abuse history, DSM criteria, types of abuse, demographic characteristics, treatment, and outcomes. Define substance abuse and identify its effects. Become familiar with the medical aspects of alcohol abuse/ dependence and other types of chemical dependency. Apply current theories of the etiology of substance abuse. Recognize the role of persons and  more...
Panic Disorder on-line e-learning cbt (computer based)study at homeself directed This course is designed to help you: Define Panic Disorder Identify and evaluate Panic Disorder symptoms and related behaviors Measure and become familiar with occurrence Evaluate co-occurring substance abuse and Panic Disorder Evaluate and treat Panic Disorder in children Become familiar with common and effective treatment Identify causes Become familiar with the concept of  more...
From College for Career Practitioners
College for Career Practitioners on-line e-learning cbt (computer based)study at homeself directed ...velops competencies to the standard necessary to meet the criteria established by the Association of Career Professionals International (ACP International: www.acpinternational.org) as well as the expectations of the Institute of Career Certification International (ICC International: www.careercertification.org), Australian Association of Career Counsellors (AACC: www.aacc.org.au) and the USA  more...
From PDHengineer. com-Decatur Professional Development, LLC
Lab Design for Energy Savings on-line e-learning cbt (computer based) ...ssioning recommendations Equipment selection and sizing criteria State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of continuing education in all states that pre-approve course providers. In all other states that mandate continuing  more...
Vapor Barriers Under Concrete Slabs - How to Select and Locate on-line e-learning cbt (computer based) ...lures. Proper selection of a vapor barrier based upon the criteria of low permeance, high tensile strength, high puncture resistance, and chemical resistance will ensure that the vapor barrier not only performs as an effective barrier to moisture and other vapors, but will also maintain its physical integrity during the placement of the concrete slab. This course provides guidelines on how to  more...
Sustainable Design - Integrated Building Design Building Envelope Energy Saving Opportunities on-line e-learning cbt (computer based) ...egrating green design strategies into conventional design criteria for building form, function, performance, and cost. In this course the student will learn a wide variety of sustainable concepts and practical ideas from design to facility operation that will help with the integration of the various systems within the building. In this course the student will learn that a key to successful  more...
An Introduction to Roofing Systems on-line e-learning cbt (computer based) Overview This is an introduction to roofing systems. You will learn how to specify roofing systems and incorporate appropriate engineering details into your working drawings on a wide variety of projects. You will learn about the different types of roofing systems for steep- and low-slope roofs, considerations when selecting a system, re-roofing and re-covering issues, design considerations, and  more...
Pretreatment of Industrial Wastewater for VOC Hydrocarbon Removal on-line e-learning cbt (computer based) ... well as examples of pretreatment systems and recommended criteria for choosing a pretreatment system. The student must take a multiple-choice quiz consisting of fifteen (15) questions at the end of this course to earn PDH credits. Specific Knowledge or Skill Attained This course teaches the following specific knowledge and skills: How to determine pretreatment requirements Nature of  more...
Optimum Design of Indeterminate Beams on-line e-learning cbt (computer based) ...ons/assumptions which seriously impact the diverse design criteria for which it is used, thereby constraining those who use the program. This course is designed to assist structural engineers from all fields - civil to aeronautical - in developing initial design concepts. This is accomplished by determining an idealized optimum section property distribution for each of the most critical  more...
Design of Monorail Systems on-line e-learning cbt (computer based) ...plan for the operation of monorails Checklist of design criteria needed in the early stages of a monorail system design Monorail classification systems for frequency of service, load classes and load cycles Proper clearances, support location criteria, design of connections, deflection limitations and common structural shapes Loads to consider in monorail system design including dead  more...
Structural Design Criteria for Southern Pine Lumber on-line e-learning cbt (computer based) Overview Southern Pine, also known as Southern Yellow Pine, is widely available and is highly desirable for design not only because of its inherent high strength and durability but also for its treatability and beauty. The design values of Southern Pile are among the highest of all softwood species. Southern Pine's durability makes its use suitable for flooring, decks, boardwalks, and other  more...
Texas ASCE Guidelines for the Evaluation and Repair of Residential Foundations on-line e-learning cbt (computer based) ...hodology should be used to evaluate the foundation What criteria should be used to evaluate the foundation What should be in an engineer's report about a foundation evaluation What remedial measures should be considered What should be included in remedial plans What measurements should be made after remediation State Board Acceptance This course can be used by professional  more...
Decommissioning of Nuclear Facilities on-line e-learning cbt (computer based) ... when being decommissioned. This course covers the design criteria to facilitate decommissioning of nuclear facilities. After reading this 3 hour course the student will have valuable information that can be used to help safely decommission nuclear facilities. The course materials are based solely on the materials "General Design Criteria to Facilitate the Decommissioning of Nuclear  more...
Structural Design Criteria for Permanent Wood Foundations on-line e-learning cbt (computer based) Overview A Permanent Wood Foundation (PWF) is an innovative building system that saves on home construction costs, provides for warm living areas, and adds to the home's marketability. A PWF is an engineered foundation construction system that is a load-bearing, lumber-framed foundation wall sheathed with plywood that can resist and distribute earth, wind, and seismic loads and stresses  more...
Structural Design Criteria for Raised Floor Systems on-line e-learning cbt (computer based) Overview A Permanent Wood Foundation (PWF) is an innovative building system that saves on home construction costs, provides for warm living areas, and adds to the home's marketability. A PWF is an engineered foundation construction system that is a load-bearing, lumber-framed foundation wall sheathed with plywood that can resist and distribute earth, wind, and seismic loads and stresses  more...
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