Instructor Led Crm 4 0 Training in Singapore
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From Amplios Academy
Customer Relationship Management 1 Day
Training objectives
The purpose of this seminar is to:
> Communicate the concepts of customer Relationship Management (CRM)
> Equip the participants with fundamental CRM development and management skills
> Explain how to assess the best approach to CRM design and implementation in different organizations
Training method
The training method involves:
> Description of the theory
>
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From Neoedge Pte Ltd
Mastering Loyalty for Sustainable Profitability
Nearly every business has an increasingly global footprint or is facing new competitors both locally and from outside their home territory. Many loyalty schemes can demonstrate increases in revenues for operators and it is evident that loyal customers tend to spend more than their promiscuous counterparts.
Just a small percentage of customers account for a high percentage of profit.
Loyal
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