Online Crm System eLearning Training
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From Serebra Learning Corporation
Customer Relationship Management Fundamentals of CRM
Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the
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Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the
more...
From 123-CBT Computer Based Training
Customer Relationship Management CRM
...most important features. Learn To: o CRM and the SAP CRM System. o Customer Relationship Management. o SAP CRM Architecture. o CRM Basics. o SAP CRM Applications. o Internet Sales. o Telesales (Customer Interaction Center). o Service Interaction Center. o Mobile Client in SAP CRM. o Marketing Planning & Campaign Management. Audience The audience for this course would
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...most important features. Learn To: o CRM and the SAP CRM System. o Customer Relationship Management. o SAP CRM Architecture. o CRM Basics. o SAP CRM Applications. o Internet Sales. o Telesales (Customer Interaction Center). o Service Interaction Center. o Mobile Client in SAP CRM. o Marketing Planning & Campaign Management. Audience The audience for this course would
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mySAP CRM 3 0 Overview
...r Interaction Centre. Learn To: o CRM and the mySAP CRM System. o Customer Relationship Management. o Example Scenarios from mySAP CRM. o mySAP CRM User Basics. o mySAP CRM Architecture. o mySAP CRM Applications. o Customer Interaction Centre. o Sales Component. o Service Component. o Marketing Management. o Further Topics. Audience The course is intended for those
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...r Interaction Centre. Learn To: o CRM and the mySAP CRM System. o Customer Relationship Management. o Example Scenarios from mySAP CRM. o mySAP CRM User Basics. o mySAP CRM Architecture. o mySAP CRM Applications. o Customer Interaction Centre. o Sales Component. o Service Component. o Marketing Management. o Further Topics. Audience The course is intended for those
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Customer Relationship Mgt Fundamentals of CRM
... Select warning signs to look for when choosing a CRM system. Audience This series is intended for managers, supervisors, customer service representatives, and anyone within an organization who wants to better understand the techniques of building customer loyalty. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs
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... Select warning signs to look for when choosing a CRM system. Audience This series is intended for managers, supervisors, customer service representatives, and anyone within an organization who wants to better understand the techniques of building customer loyalty. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs
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Customer Relationship Mgt Implementing CRM
...n's marketing staff outlining why the implementation of a CRM system would help focus marketing efforts and help build relationships with clients and potential clients. Intrigued by the proposal, the Board of Directors agreed to investigate the possibility of implementing CRM. Your goal for the simulation is to explain how CRM can help The Glen achieve its goals and identify ways that the
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...n's marketing staff outlining why the implementation of a CRM system would help focus marketing efforts and help build relationships with clients and potential clients. Intrigued by the proposal, the Board of Directors agreed to investigate the possibility of implementing CRM. Your goal for the simulation is to explain how CRM can help The Glen achieve its goals and identify ways that the
more...
