Instructor Led Cross Selling Training
Cross Selling Training Provider? - Tell us about your Training!
From Taylor Performance Solutions, Inc.
Selling for Results - Skills and Strategies - Customized Sales Training
...Managers
Deepen Existing Customer Relationships through Cross Selling and Up Selling
Meet Growth Goals by Acquisition of New Customers
Our comprehensive solutions include consulting with management to create the necessary foundation for a strong sales culture, developing fully customized training to develop the skills of the sales force, coaching individuals to help them reach their
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Selling for Results - Skills and Strategies - Customized Sales Training
From Certified Foreclosure Agent Program
Foreclosure Boot Camp In a Box




"Real Estate Investing- Foreclosure Boot Camp" is a pitch-free real estate seminar that teaches you how to become successful and live the life of your dreams. In fact, everything you need to strike it rich in real estate is included in the cost to attend the three-day one-on-one training course. There's no "upselling" or "cross-selling" of any kind ... we simply reveal the best kept secrets to
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From Pitman Training Centre London
Telesales Training
This programme is available in-company for groups of 6-12 delegates.
All material and role plays are tailored to the specific needs of the business.
In one action-packed day, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the
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Telesales For Success
This programme is available in-company for groups of 6-12 delegates.
All material and role plays are tailored to the specific needs of the business.
In two action-packed days, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the
more...
From Contacts Plus
Cross and Up-Selling Techniques

Cross-selling and up-selling is a superb way to increase the value of a sale by suggesting an accompanying product.
This course will teach you the skills you need to add value to your customer's personal or professional lives while increasing sales for the company. You'll go away from the training with a new attitude toward selling, and the skills needed to be successful in cross-selling,
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From Kawas Consulting SAL
Retail Selling Techniques




General Accounting principles:
Importance of the sale process on the Profit and Loss Statement as well as on the Balance Sheet of any Company.
Qualities of the professional Sales Consultant:
Positive attitude
Presentable
Smells well
Aggressive
Polite
listens more than he talks and thinks before he talks
Educated and has general knowledge and extremely high knowledge
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From Leads Learning And Development Services
Ultimate Selling
Ultimate Selling is all about developing frontliners with self-confidence, pride and a sense of purpose in delivering their crucial daily responsibilities. Participants will be trained on understanding customer needs and expectations through listening and questioning skills, making a sales presentation that increases the probability of sales, identify critical points in the sales and service
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From Impellus
Selling for Non Sales People
The impact on sales (and job enjoyment) of going the extra mile for customers
This is a programme especially tailored for teams who would like to take customer service to the next level by delivering the best possible service. Ita s mainly suitable for those who deal with customers on the phone or in a retail type of environment.
Cross-selling and up-selling is a superb way to increase
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From Silverbrook Financial Learning center
Fundamentals of Banking
overview of policy reforms, retail banking, asset liability management, trade finance, NPA management, FX market, cross selling opportunities
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From The Bluestar Group LLC
Building and Sustaining Call Center Sales


This seminar provides a practical and valuable tool for transforming service calls into sales opportunities and closing sales.
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Building and Sustaining Call Center Sales


This seminar provides a practical and valuable tool for transforming service calls into sales opportunities and closing sales.
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From Interpersonal Development
Consultative Selling


Consultative Selling Skills
Business Case
One way the company can improve sales revenues is by improving the selling skills of inside and outside sales people, and by tracking, reinforcing and measuring results. Staff can create revenue by offering customers greater options. They can build customer loyalty by better matching customer needs to products, and by resolving difficult situations to
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From Entelechy, Inc.
Providing Products to Customers


Providing Products to Customers
Overview
Do your palms sweat thinking about selling ? When you think of sales, does your mind conjure up images of slick-talking, manipulative, sleazy, and pushy people? If so, you may be missing a huge opportunity to be of service to your customer!
Customer focus is NOT simply a matter of providing outstanding service in response to a customer s stated
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Recognizing Value


Recognizing Value
Overview
What s important to you? Do you value the products and services that your company offers? Do you think that your attitude impacts what customers think of your company, its products, and its services? The answers are YES, YES, YES!!!
This module helps you develop a perspective on value that will enable you to positively position your company s products and
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You REALLY are The One at Your Company


You REALLY Are the One at Your Company
Overview
Do you wish you had a crystal ball to help you deal with some of the challenges you may be facing in the first three months on the job? Here it is!
Some of the things you ll encounter when you transition to your job may seem to make your job more difficult. However, many of these challenges are in fact important elements in running the
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Transitioning to Sales


Transitioning to Sales
Overview
You solved the customer s problem. Now what?
Truly focused customer service professionals are able to transition problem solving calls effectively into sales opportunities. By listening for clues throughout the call and professionally and quickly solving the customer s problem, you have the opportunity to provide further help to the customer by
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Developing a Campaign Strategy


Developing a Campaign Strategy
Overview
Campaign: (1) a series of military operations with a particular objective in a war; (2) a series of organized, planned actions for a particular purpose.
What s your campaign strategy? What are the organized, planned actions that you re going to follow in order for you to achieve your objective? This module guides you through campaign strategy
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Listening and Questioning


Listening & Questioning
Overview
The shortest sales course in the world: 1) ask questions, 2) listen.
Listening and questioning are undoubtedly the two most important skills in the sales and customer service professions. HOW you ask questions and WHAT you ask about often determine whether you re going to be given the opportunity to listen so you want to make sure you do it correctly.
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Positioning the Sale


Positioning the Sale
Overview
Why do some sales professionals sell more than others? Simple: they know what their customers need and they satisfy it; they position their product or service to meet the explicit needs of the customer.
Less effective sales professionals drone on about the features and so-called benefits of their product or service. But the fact is, a feature is ONLY a
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Managing Sales Objections


Managing Sales Objections
Overview
Hate objections? Don t listen to anyone tell you differently — no one LIKES objections. But they ARE part of the sales process and they DO provide you with an opportunity to clarify and reposition.
What you need is a technique that will enable you to manage sales objections when they do arise — and they WILL arise! This module will give you
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Closing the Sale


Closing the Sale
Overview
The bottom line is well, it s the bottom line! All the selling techniques, confidence, and knowledge are for nothing if you can t close the sale. Successful sales professionals close more — and more often — than ordinary reps.
Learn the closing techniques that make successful sales professionals successful while simultaneously building the
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Integrating the Skills


Integrating the Skills
Overview
Want to tie it all together? This is the module that puts a ribbon on the package of skills you ve acquired throughout HPCS and ties them all together.
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Improving Personal Effectiveness


Improving Personal Effectiveness
Overview
Do you wish you had a personal trainer to help guide you? To provide encouragement, perspective, and support?
Selling is a tough job. If it wasn t tough, ANYONE could do it! This module helps you discover how you can improve your own personal effectiveness.
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Leadership Support


Leadership Support
Overview
Training without reinforcement and follow up is likely to fail.
Leadership Support is designed to equip managers and other leaders with the knowledge of the High Performance Customer Service content and skills so they can leverage the investment made by the company and participants.
Leadership Support can be used for any or all of the HPCS modules.
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