Instructor Led Crs Training - Training Resources
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From Travel Academy of India
Corporate Travel Training Program





For Travel Agents, Airline Staff, BPOs and Corporate Travel Desk Staff. The program trains to do reservation, ticketing, documentation and all travel arranegements like hotel bookings, car rentals, travel insurance, etc. for corporate travelers. Also trains to work on Computerised Reservation systems (CRS). IATA qualified instructor with over five IATA certifications and over 15 years of Industry
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Diploma in Travel Studies











1. Basic personality development and Spoken English
2. World Geography and IATA codes
3. Itinerary Planning
4. Reservation
5. Fare Construction
6. Ticketing - Automated & Manual
7. BSP a ticketing & reporting
8. Terms & Terminology
9. Documentation
10. Baggage Handling
11. Conventions & Organizations
12. Time Calculation
13. Tours and Tourism
14. Travel Agency Operations
15.
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From Last Minute Training
IP Contact Center Enterprise and Unified IP IVR DeploymentIPCCE
This course is intended for personnel who will implement, configure, and support the Cisco IPCC Product but have already attended training on the ICM Product. This course is based on ICM 7. 0, Call Manager 4. 1 (or higher), and CRS 4. 0 (or higher).
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Unified Contact Center Express AdvancedUCCXA -arp
This course covers advanced techniques in scripting and overall CRS functionality. Students will implement such tasks as extending the functionality of UCCX using many of the tools that are already available in the premium version of the product.
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From BodhiH Training Solutions
Balance Score Card
...rcise
a Individual Job Description - Individual KRAs & CRs
a Personal Action Planning.
All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80
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Performance Management System
...f Goals and Job
a Description to derive KRAs, ICAs and CRs
All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
Mobiles: ++91
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