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From 123-CBT Computer Based Training
Customer Relationship Mgt Fundamentals of CRM
... of the CRM process. Identify CSF evaluation questions. Select warning signs to look for when choosing a CRM system. Audience This series is intended for managers, supervisors, customer service representatives, and anyone within an organization who wants to better understand the techniques of building customer loyalty. Deployment
more...
Customer Relationship Mgt Fundamentals of CRM
... of the CRM process. Identify CSF evaluation questions. Select warning signs to look for when choosing a CRM system. Audience This series is intended for managers, supervisors, customer service representatives, and anyone within an organization who wants to better understand the techniques of building customer loyalty. Deployment
more...
From Serebra Learning Corporation
Customer Relationship Management Fundamentals of CRM
Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the
more...
Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the
more...
