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Cti Training Seminars and Classes
From HBF Networks
Cisco IP Contact Center
 ...ith and understanding of ICM Product Traning.
Course Objectives
This course is designed to give the student tools, practical guidance and hands-on exposure to the deployment methodologies and product suite for the IPCC Solution. At the conclusion of this course, the student should have gained the following skills:<
Understand the concept of the IPCC Solution and identify solution models more...
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