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CTI Architecture Training Seminars and Classes
From Serebra Learning Corporation
CCNT Computer-Telephony Integration Essentials
 This course introduces Computer-Telephony Integration Essentials (CTI). CTI architecture, hardware, market applications and system development are covered in this course. more...CCNT Computer-Telephony Integration Essentials v6 0
This course introduces CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development. Candidates work in the data and telecommunications industries and are preparing for the Computer-Telephony Integration Essentials module of the CCNT exam. Typical job roles include telecom and call center managers. Average computer literacy is desirable. more...
From 123-CBT Computer Based Training
CCNT Computer-Telephony Integration Essentials v6 0
 ...CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development.
Learn To:
Identify features of the standard configuration of a Computer-Telephony Integration (CTI) system.
Identify characteristics of call routing.
Identify features of interactive voice processing.
Identify uses of Computer-Telephony Integration (CTI) applications in corporations. more...
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