Online Cultural eLearning - Training Resources
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From Online Training Directory
LBD: Understanding and Managing Behavior


Examines why individuals behave the way they do and how behavior may be taught, changed, or modified. Historical foundations of the study of behavior and behavior managements, cultural influences, and ethical and legal concerns are also addressed.
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21st Century Assertiveness and the Art of Persuasion


...tury Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy.
The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the Art of
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Understanding Globalization: Preparing for the 21st Century
...cultural dimensions of Globalization.
Globalization is the process of integrating national economies, political structures, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This self-paced course examines both sides of the
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Spanish for Health Professionals (Intermediate) Self-Directed
...salud! promotes Spanish competency in language as well as cultural awareness of the Latino immigrant community through the use of broadcast-quality dramatic video and numerous imaginative interactive exercises.
?A su salud! (To Your Health!) is an exciting and groundbreaking intermediate-level Spanish program for students and practicing health-care professionals. This unique e-learning course
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Providing Excellent Customer Service in a Multicultural Environment
...e will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers.
Providing excellent customer service in a multicultural environment Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and
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Doing Business in China
...y give you the background to confidently reach across any cultural divide. In the Doing Business in China course, you will be introduced to the culture of China, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course can be completed
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Doing Business in India
...y give you the background to confidently reach across any cultural divide. In the Doing Business in India course, you will be introduced to the culture of India, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course can be completed
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From 123-CBT Computer Based Training
Mentoring Strategies for the 21st Century
Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on
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Mentoring Strategies for the 21st Century
Establishing Team and Customer Relationships
This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a
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The Impact of Culture on Communication
Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden.Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in
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The Art of Global Communication
Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
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Improving Your Cross-cultural Communications
...kfully, there are things you can do to improve your cross-cultural communications and ensure that your clients or coworkers across the world become your greatest allies.In this course, you'll find out how to build rapport, appeal to receivers' motivations, and consider the importance of rank and respect in global communication.Cross-cultural communication is often boosted by global
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Negotiating Inclusively
...ent types of people. In this course, you will explore the cultural characteristics of negotiators from around the globe. You will also discover ways to develop sensitivity to important distinctions among groups that are diverse in other ways. In this way, you can benefit by knowing how to clearly communicate your needs and wants. Likewise, your understanding of your opponent's needs and wants
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Effective Intercultural Relationships
..., vendors, and business partners can all have a different cultural background from yours. The most obvious cultural differences you encounter are language and dress. But there are a multitude of subtler ways in which people from different cultures vary in their behavior. If you don't understand the ways in which they might differ, you're risking your business communication and relationships
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Advanced Business Communication - Effective Business Communication
... focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective handling of press releases, press
more...
Stakeholder Interests and Cultural Diversity
...roject managers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success.This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation process. It also examines the need to
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Leading High-performance Virtual Teams
Virtual teams are emerging as the basic unit for conducting business in the 21st century. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new challenges to leaders and managers. Virtual team leaders must find ways to successfully manage people who are separated by distance, time zones, and cultural
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Organizational Culture and Leadership
What is organizational culture? How would you describe your company's culture? How is leadership related to culture? In this course, you'll explore the concepts related to organizational culture, and learn how the different cultures relate to leadership. You'll learn about the dynamics of cultural change and how you, as a leader, can influence the direction of your organization's culture. The
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International Business Essentials The Global Business Environment

...amiliar with foreign exchange. The program covers various cultural orientations, teaches students how to apply foreign exchange rate equations, and offers cultural overviews of Africa, Asia, Europe, the Middle East, and the Americas. The program focuses on the importance of being culturally competent. Students also learn how to define the PPP theory, how to identify guidelines for conducting
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International Business Essentials Succeeding as a Global Manager

... Follow steps managers can take to solve problems cross-culturally. Implement strategies that global managers can use when managing cross-cultural conflict. Audience: Managers who want to learn the qualities needed for successful international motivation, problem solving, and general management. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU
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International Business Essentials Conducting Business in Europe

...ns in each country. The program also covers how different cultural orientations may affect negotiations, appropriate and inappropriate gestures, and the kinds of information valued in meetings and presentations. Learn To: Identify historical, political, and religious characteristics of Germany. Follow guidelines for ensuring an effective meeting or presentation in Germany.
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Cross-Cultural Business Communication Series

...Cultural Business Communication Series includes the following courses: Cross-Cultural Business Communication: Understanding Cultural Differences Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations To review individual course descriptions, please return to the previous
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Cross Cultural Business Comm Understanding Cultural Differences

...Cultural Business Communication: Understanding Cultural Differences offers students the information they need to understand the basics of cross-cultural business communication. The program provides information about the volume, pitch, and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained.
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Advanced Interpersonal Communication Comm to Build a Positive Culture

... organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this program. Learn To Recognize dimensions of an organizational culture. Recognize characteristics of a positive organizational
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Cross Cultural Business Comm Devel Cross Cultural Comm Skills

...Cultural Business Communication: Developing Cross-Cultural Communication Skills offers students the information they need to build cross-cultural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition, information about employing and communicating through an interpreter is provided. Learn To Select the
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Cross Cultural Business Comm Addressing Cross Cultural Bus Situations

...Cultural Business Communication: Addressing Cross-Cultural Business Situations offers students information about organizing and attending cross-cultural meetings, as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program, as well as suggestions for translating written documents. Learn
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Value Chain Management Managing the Transition to a Value Chain

... Recognize challenges involved in overcoming cultural barriers in value chain management. Recognize challenges involved in gaining cost leadership. Identify challenges associated with creating a value proposition. Recognize challenges involved in understanding your competitors. Simulation
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Team Leadership Promoting Your Team s Effectiveness

... Identify elements that can be affected by cultural differences. Take action to prevent the negative effects of diversity in your team. Simulation Overview: In this simulation, you will meet with three key members of your web development team in Icon's Computer Hardware and Software division: Alexis Bell, a
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Virtual Teams The Fundamentals

... Apply techniques to overcome a virtual team's cultural challenges. Follow guidelines to enhance trust among virtual team members. Audience Individuals who want to learn how to function effectively as a virtual team member. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language
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Virtual Teams Communicating Effectively

... Apply techniques to overcome a virtual team's cultural challenges. Select technologies that best address a virtual team's needs. Audience Individuals who want to learn how to use communication to their benefit as a virtual team member. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs
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Business Etiquette Business Functions Travel

...you conduct business with an individual who has different cultural orientations than you. Audience The target audience for this series is any employee in an organization who wishes to understand business etiquette in the work environment, outside of the office while attending business functions, and during business travel. Deployment Options e-Learning Accreditation NASBA
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Advanced Business Comm Enhancing the Comm Message

... focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective handling of press releases, press
more...
From WebSpanish
Learn Spanish Online Advanced Level



Goals and Objectives
WebSpanish Advanced Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop an advanced level of competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the
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Learn Spanish Online Beginners Level



Goals and Objectives
WebSpanish Beginners Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop basic competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the contemporary cultural
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Learn Spanish Online Upper Basic Level



WebSpanish Upper Basic Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop upper basic competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the contemporary cultural context.
That
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Learn Spanish Online Intermediate Level



Goals and Objectives
WebSpanish Intermediate Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop intermediate competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the contemporary
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Learn Spanish Online Upper Intermediate Level



Goals and Objectives
WebSpanish Upper Intermediate Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop upper intermediate competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the
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From Global Training Partners
Cross Cultural and Intercultural OnLine Virtual Training Web Based Learning
...cultural and intercultural web based training online virtual learning resource tool. Visit www. gtpworldsite. com Key features include in depth information on more than 50 countries, culture and lifestyle, business skills, cultural profiler, economic and political conditions and security and travel. Sample of countries United States (USA), United Kingdom (UK), Germany, Canada, France, England,
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From Serebra Learning Corporation
The Art of Global Communication
Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
more...
Establishing Team and Customer Relationships
This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a
more...
Stakeholder Interests and Cultural Diversity PMBOK aligned
...roject managers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success. This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation process. It also examines the need to
more...
The Impact of Culture on Communication
Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden. Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in
more...
Improving Your Cross-cultural Communications
...kfully, there are things you can do to improve your cross-cultural communications and ensure that your clients or coworkers across the world become your greatest allies. In this course, you'll find out how to build rapport, appeal to receivers' motivations, and consider the importance of rank and respect in global communication. Cross-cultural communication is often boosted by global
more...
International Communications Simulation
In this simulation, you will be employed as a Divisional Merchandise Manager (DMM) of home audio and video electronics for Everson and Macombre, the parent company of two thriving retail chains one a department store, the other a members-only warehouse for bulk goods and specialty products. In your role as DMM, you will oversee the activities of a sizable buying staff and manage purchasing
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Cross-cultural Communications Simulation
You're the newly hired general manager of the Springfield Strikers, a women's professional soccer team. The team had a mediocre record over the past season and did not draw as many fans as the more successful teams in the league. Now it's the off-season, and your job is to make changes to improve the team's on-field performance without going over budget. First, you'll meet with Maria Adalberto,
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Mentoring Strategies in the 21st Century
Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on
more...
Managing from a Global Viewpoint
The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team.
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Analyzing the Market
This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and
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Diversity: What Managers Should Know
In Diversity: What Managers Should Know, participants acquire the knowledge and skills to welcome and manage a diverse workforce. Participants review what diversity is and how it influences relationships between co-workers. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to maximize the advantages of
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Diversity: What Employees Should Know
In Diversity: What Employees Should Know, participants learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers.
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Advanced Business Communication: Enhancing the Communication Message
...e focuses on effective messages in letters and memos intercultural communication and communication with the media and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication how to deal with cultural diversity communicating through the media the effective handling of press releases press conferences
more...
International Business Essentials: The Global Business Environment
...amiliar with foreign exchange. The program covers various cultural orientations teaches students how to apply foreign exchange rate equations and offers cultural overviews of Africa Asia Europe the Middle East and the Americas. The program focuses on the importance of being culturally competent. Students also learn how to define the PPP theory how to identify guidelines for conducting business
more...
International Business Essentials: Conducting Business in Europe
International Business Essentials: Conducting Business in Europe offers students an understanding of how to conduct business successfully in Germany France and Great Britain. The program covers historical political and religious characteristics of these countries how to negotiate successfully in Europe how to successfully communicate and how to conduct effective meetings and presentations in each
more...
Advanced Interpersonal Communication: Communicating to Build a Positive Culture
Advanced Interpersonal Communication: Communicating to Build a Positive Culture gives the student an overview of the dimensions of organizational culture and how communication perpetuates an organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this
more...
Cross-Cultural Business Communication: Understanding Cultural Differences
Cross-Cultural Business Communication: Understanding Cultural Differences offers students the information they need to understand the basics of cross-cultural business communication. The program provides information about the volume pitch and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained.
more...
Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills
Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills offers students the information they need to build cross-cultural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition information about employing and communicating through an interpreter is provided.
more...
Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations
Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations offers students information about organizing and attending cross-cultural meetings as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program as well as suggestions for translating written documents.
more...
From Seletel Informatique
Global Business Videos
One cannot be naive about cultural differences and yet one cannot deny the similarities. It is dangerous to assume that business and communication practices do not vary across cultures. Our global business programs will familiarize you with cultural differences in business styles and prepare you to communicate effectively on a global level.
Audience:
Non-Managers, Front Line Managers, Mid
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From ProTrain Online
Fashion Design Certificate


... of clothing and lifestyle accessories created within the cultural and social influences of a specific time. This includes all designs worn to create a statement about the individual or group of individuals. Hence, Fashion Technology is an interesting career option that you can opt for. Fashion designers design clothing and accessories. Some Fashion Designers are self-employed and design for
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From Aspira Continuing Education
Anger Management
This course is designed to help you:
Become familiar with cultural influences on anger management
Become familiar with historical influences on anger management
Identify poor anger management symptomology
Utilize fundamental anger management techniques
Access vital anger management mental healthcare resources
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From Artisan Business Group
Are We Ready for Chinese Tourists - Opportunities for U.S. Travel Industry


The seminar is intended to educate U.S. tour operators, inn keepers, hospitality managers, airline executives, local government and tourism officials on the promising opportunities in China's outbound tourism.
Overview: China's outbound travel is up 14% since 2006, in the first three month of 2007, the country saw 9.76 million outbound tourists. The approval rate of U.S. Visas to Chinese visitors
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Introduction to China's Safety and Security Market


"Introduction to China's Safety and Security Market" seminar is intended to educate U.S. firms and executives in the Safety and Security Industry on the promising opportunities in China. The session will review the potential business opportunities in China's public safety and security market, and coach you on building effective business network and government ties.
Overview: China s safety and
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A Road Map for Exporting to Greater China and Asian Markets


...ucate U.S. manufacturers, small business enterprises, agricultural exporters, economic development executives and trade officials on the promising opportunities in China and Asian markets. The session offers key factors and knowledge you need to know about exporting US-made products and services to the Far East market.
Overview: U.S. exports to China grew 32% from 2005 to 2006, 240% since
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From Canadian Centre for Professional Development
Business Communication
Courses on Writing effective e mails, Communications and Presentations, Cross cultural training, E Mail etiquette
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From Backup Training Corporation
Cultural Diversity for Teachers

How to regard each individual as a culturally diverse entity, how to recognize stereotypes, and how to develop a personal awareness of exclusion are developed as essential skills for teachers in their classrooms, schools, and in their communities.
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Cultural Diversity

Improve your knowledge of habits and customs of our ever-changing public, it will also enhance your relationships with coworkers and supervisors.
Cultural Diversity ( 8-hour course ) Instructed by Sheila Daniel
Don't fall into the trap of "stereotypes," which are assumptions based on false information.
This course will not only improve your knowledge of habits and customs of our ever-changing
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From Education Systems
Destination Geography
This course presents the travel and tourism destinations that are regularly top sellers, according to the American Society of Travel Agents. These are the states of Florida, Nevada, New York, Hawaii, California, Washington D.C., Alaska and Illinois; the provinces of British Columbia, Ontario and Quebec in Canada; and the countries of England, France, Italy, Mexico, Germany, Netherlands, Spain,
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From Backup Training Corporation
Cultural Diversity for Supervisors

The course will help better handle the business climate of today that offers new sets of challenges for employers. Corporate downsizing, growth of manufacturing overseas, international competition, and an ever-evolving U.S. economy create new and old pre
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Cultural Diversity for Employees

Corporations, competing at a global level, need employees that not only offer the right job skills to meet new challenges, but the right people skills to address growing demographic changes in the American workforce and consumer base.
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From Sessions Online School of Design
Advanced Graphic Design Course


... called graphic design? Lesson One explores the economic, cultural, and political context of today's graphic design styles. The lesson begins with an analysis of graphic design: its role in visual communication, cultural influence, political origins, role in business innovation, and governing aesthetic principles. Then you'll take a journey through some of the major 20th century movements that
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Advanced Typography Course


...becoming instead an image or identity, a potent source of cultural resonance. Lesson Four explores the embedded meanings in the logos we see everyday, analyzing how and why they communicate so powerfully. You'll look at a Floridian case study in identity creation. Then in the exercise, you'll create a civic identity -- for another Sessions student!
LESSON 5 Two, Three, Four Dimensions
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