Online Cultural eLearning

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Cultural Training Seminars and Classes
From 123-CBT Computer Based Training
Forming Project Teams for Six Sigma on-line e-learning cbt (computer based)cd rom Forming Project Teams for Six Sigma ASQ Six Sigma Black Belt (SSBB) Forming an effective Six Sigma team for driving improvement projects throughout an organization is essential to Six Sigma success. Six Sigma teams are vital to improving an organization's existing quality to enhance bottom-line performance while reducing costs. The methods used to form and develop a Six Sigma team will have  more...
Culture and its Effect on Communication on-line e-learning cbt (computer based)cd rom Culture and its Effect on Communication Effective communication is always a challenge, and when diverse cultures are introduced, good communication can become even more challenging. In today s global economy, understanding how context, style, beliefs, and value systems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain  more...
Improving Communication in Cross-cultural Relationships on-line e-learning cbt (computer based)cd rom ...cultural Relationships Cross-cultural communication has assumed even greater significance in the current global business context where people from diverse cultures share common business goals and working spaces on a day-to-day basis. It is essential for a skilled communicator to recognize and deal with cross-cultural differences and other barriers in the way of communication across  more...
Communicating Across Cultures on-line e-learning cbt (computer based)cd rom ...be very difficult. Not only must you pay attention to the cultural distinctions of your audience and adjust your style to them, but you also need to adjust your style to different forms of communication. This course offers guidelines and best practices for speaking and writing across cultures. The course also highlights the importance of keeping your audience's cultural expectations in mind  more...
Core PMI Values and Ethical Standards on-line e-learning cbt (computer based)cd rom ...s of stakeholders to adhering to conflicting legal, multi-cultural, and multi-national rules, regulations, and requirements. Addressing these issues is much more complex than simply deciding what is right and what is wrong. In an increasingly global network, project managers must proactively seek to understand cultural diversity, and how to work successfully with multi-national teams.  more...
Effective Intercultural Relationships on-line e-learning cbt (computer based)cd rom ...cultural Relationships In a shrinking world, businesses operate across borders, whether they are borders between neighborhoods or borders between countries. All of these bordered areas, large and small, represent differing cultures. Whether comfortable or abroad, chances are, your business deals with people of varying cultures on a daily basis. In today's expansive work environment,  more...
Team and Customer Relationships on-line e-learning cbt (computer based)cd rom Team and Customer Relationships HDI HDI Customer Service Representative Customer Service Representative Certification Library This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a support center. This course looks at the individual responsibilities of each team member, as  more...
Mentoring Strategies for the 21st Century on-line e-learning cbt (computer based)cd rom Mentoring Strategies for the 21st Century Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and  more...
The Fundamentals of Globalization Managing in a Global Environment on-line e-learning cbt (computer based)cd rom ...ave to consider different economic, political, legal, and cultural factors as they plan, make decisions, and lead others in different international contexts. What worked in the role of a domestic manager may not be effective in the international market. This course describes some strategies and techniques for managing successfully in a global business. It explains the importance of having a  more...
The Fundamentals of Globalization The Global Context on-line e-learning cbt (computer based)cd rom ...people and organizations are transformed by ever-changing cultural and economic forces. This course focuses on the significance of the global context for business organizations. You'll find out how the social, economic, and political dimensions of globalization affect how organizations work. You'll also learn what's causing the acceleration of globalization, what implications this has for your  more...
Managing Virtual Teams on-line e-learning cbt (computer based)cd rom ...age people who are separated by distance, time zones, and cultural differences. This course offers leaders a framework for successfully leading virtual teams. It outlines the key competencies that members of virtual teams should possess and offers guidelines for specific virtual team activities, such as teleconferencing and decision making. It also highlights a variety of tools and technologies  more...
American Work Culture Values on-line e-learning cbt (computer based)cd rom ... in turn, may help you develop positive approaches to the cultural differences you encounter. Adjusting to a new work environment and understanding the cultural and behavioral characteristics of your new colleagues are two key challenges for someone coming from abroad to work in the United States. This course describes the main values in American culture that influence behavior in the  more...
From Online Training Directory
LBD: Understanding and Managing Behavior on-line e-learning cbt (computer based)study at homecourseware Examines why individuals behave the way they do and how behavior may be taught, changed, or modified. Historical foundations of the study of behavior and behavior managements, cultural influences, and ethical and legal concerns are also addressed.  more...
Spanish for Health Professionals (Intermediate) Self-Directed on-line e-learning cbt (computer based) ...salud! promotes Spanish competency in language as well as cultural awareness of the Latino immigrant community through the use of broadcast-quality dramatic video and numerous imaginative interactive exercises. ?A su salud! (To Your Health!) is an exciting and groundbreaking intermediate-level Spanish program for students and practicing health-care professionals. This unique e-learning course  more...
21st Century Assertiveness and the Art of Persuasion on-line e-learning cbt (computer based)study at homecourseware ...tury Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy. The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the Art of  more...
Providing Excellent Customer Service in a Multicultural Environment on-line e-learning cbt (computer based) ...e will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers. Providing excellent customer service in a multicultural environment Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and  more...
Doing Business in China ...y give you the background to confidently reach across any cultural divide. In the Doing Business in China course, you will be introduced to the culture of China, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course can be completed  more...
Understanding Globalization: Preparing for the 21st Century on-line e-learning cbt (computer based) ...cultural dimensions of Globalization. Globalization is the process of integrating national economies, political structures, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This self-paced course examines both sides of the  more...
Doing Business in India ...y give you the background to confidently reach across any cultural divide. In the Doing Business in India course, you will be introduced to the culture of India, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course can be completed  more...
From 123-CBT Computer Based Training
Managing from a Global Viewpoint on-line e-learning cbt (computer based) The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team.  more...
Negotiating Inclusively on-line e-learning cbt (computer based) ...ent types of people. In this course, you will explore the cultural characteristics of negotiators from around the globe. You will also discover ways to develop sensitivity to important distinctions among groups that are diverse in other ways. In this way, you can benefit by knowing how to clearly communicate your needs and wants. Likewise, your understanding of your opponent's needs and wants  more...
The Impact of Culture on Communication on-line e-learning cbt (computer based) Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden.Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in  more...
The Art of Global Communication on-line e-learning cbt (computer based) Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the  more...
Improving Your Cross-cultural Communications on-line e-learning cbt (computer based) ...kfully, there are things you can do to improve your cross-cultural communications and ensure that your clients or coworkers across the world become your greatest allies.In this course, you'll find out how to build rapport, appeal to receivers' motivations, and consider the importance of rank and respect in global communication.Cross-cultural communication is often boosted by global  more...
International Business Essentials The Global Business Environment on-line e-learning cbt (computer based)cd rom ...amiliar with foreign exchange. The program covers various cultural orientations, teaches students how to apply foreign exchange rate equations, and offers cultural overviews of Africa, Asia, Europe, the Middle East, and the Americas. The program focuses on the importance of being culturally competent. Students also learn how to define the PPP theory, how to identify guidelines for conducting  more...
International Business Essentials Succeeding as a Global Manager on-line e-learning cbt (computer based)cd rom ... Follow steps managers can take to solve problems cross-culturally. Implement strategies that global managers can use when managing cross-cultural conflict. Audience: Managers who want to learn the qualities needed for successful international motivation, problem solving, and general management. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU  more...
International Business Essentials Conducting Business in Europe on-line e-learning cbt (computer based)cd rom ...ns in each country. The program also covers how different cultural orientations may affect negotiations, appropriate and inappropriate gestures, and the kinds of information valued in meetings and presentations. Learn To: Identify historical, political, and religious characteristics of Germany. Follow guidelines for ensuring an effective meeting or presentation in Germany.  more...
Cross-Cultural Business Communication Series on-line e-learning cbt (computer based)cd rom ...Cultural Business Communication Series includes the following courses: Cross-Cultural Business Communication: Understanding Cultural Differences Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations To review individual course descriptions, please return to the previous  more...
Cross Cultural Business Comm Understanding Cultural Differences on-line e-learning cbt (computer based)cd rom ...Cultural Business Communication: Understanding Cultural Differences offers students the information they need to understand the basics of cross-cultural business communication. The program provides information about the volume, pitch, and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained.  more...
Advanced Interpersonal Communication Comm to Build a Positive Culture on-line e-learning cbt (computer based)cd rom ... organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this program. Learn To Recognize dimensions of an organizational culture. Recognize characteristics of a positive organizational  more...
Cross Cultural Business Comm Devel Cross Cultural Comm Skills on-line e-learning cbt (computer based)cd rom ...Cultural Business Communication: Developing Cross-Cultural Communication Skills offers students the information they need to build cross-cultural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition, information about employing and communicating through an interpreter is provided. Learn To Select the  more...
Cross Cultural Business Comm Addressing Cross Cultural Bus Situations on-line e-learning cbt (computer based)cd rom ...Cultural Business Communication: Addressing Cross-Cultural Business Situations offers students information about organizing and attending cross-cultural meetings, as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program, as well as suggestions for translating written documents. Learn  more...
Value Chain Management Managing the Transition to a Value Chain on-line e-learning cbt (computer based)cd rom ... Recognize challenges involved in overcoming cultural barriers in value chain management. Recognize challenges involved in gaining cost leadership. Identify challenges associated with creating a value proposition. Recognize challenges involved in understanding your competitors. Simulation  more...
Team Leadership Promoting Your Team s Effectiveness on-line e-learning cbt (computer based)cd rom ... Identify elements that can be affected by cultural differences. Take action to prevent the negative effects of diversity in your team. Simulation Overview: In this simulation, you will meet with three key members of your web development team in Icon's Computer Hardware and Software division: Alexis Bell, a  more...
Virtual Teams The Fundamentals on-line e-learning cbt (computer based)cd rom ... Apply techniques to overcome a virtual team's cultural challenges. Follow guidelines to enhance trust among virtual team members. Audience Individuals who want to learn how to function effectively as a virtual team member. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language  more...
Virtual Teams Communicating Effectively on-line e-learning cbt (computer based)cd rom ... Apply techniques to overcome a virtual team's cultural challenges. Select technologies that best address a virtual team's needs. Audience Individuals who want to learn how to use communication to their benefit as a virtual team member. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...
Business Etiquette Business Functions Travel on-line e-learning cbt (computer based)cd rom ...you conduct business with an individual who has different cultural orientations than you. Audience The target audience for this series is any employee in an organization who wishes to understand business etiquette in the work environment, outside of the office while attending business functions, and during business travel. Deployment Options e-Learning Accreditation NASBA  more...
Advanced Business Comm Enhancing the Comm Message on-line e-learning cbt (computer based)cd rom ... focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective handling of press releases, press  more...
Stakeholder Interests and Cultural Diversity on-line e-learning cbt (computer based) ...roject managers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success.This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation process. It also examines the need to  more...
Advanced Business Communication - Effective Business Communication on-line e-learning cbt (computer based) ... focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective handling of press releases, press  more...
From WebSpanish
Learn Spanish Online Advanced Level on-line e-learning cbt (computer based)study at homee-book Goals and Objectives WebSpanish Advanced Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet. Its objectives are: That students develop an advanced level of competence in oral and written comprehension and expression of the Spanish language. That students learn the Spanish language within the  more...
Learn Spanish Online Beginners Level on-line e-learning cbt (computer based)study at homee-book Goals and Objectives WebSpanish Beginners Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet. Its objectives are: That students develop basic competence in oral and written comprehension and expression of the Spanish language. That students learn the Spanish language within the contemporary cultural  more...
Learn Spanish Online Upper Basic Level on-line e-learning cbt (computer based)study at homee-book WebSpanish Upper Basic Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet. Its objectives are: That students develop upper basic competence in oral and written comprehension and expression of the Spanish language. That students learn the Spanish language within the contemporary cultural context. That  more...
Learn Spanish Online Intermediate Level on-line e-learning cbt (computer based)study at homee-book Goals and Objectives WebSpanish Intermediate Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet. Its objectives are: That students develop intermediate competence in oral and written comprehension and expression of the Spanish language. That students learn the Spanish language within the contemporary  more...
Learn Spanish Online Upper Intermediate Level on-line e-learning cbt (computer based)study at homee-book Goals and Objectives WebSpanish Upper Intermediate Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet. Its objectives are: That students develop upper intermediate competence in oral and written comprehension and expression of the Spanish language. That students learn the Spanish language within the  more...
From Star Leadership, Inc
Keys to Changing Organizational Culture study at homeself directedcd romworkshop / seminar ...trategy for luncha ? The best-laid plan often submits to cultural limitations. An organization cannot sustain results that its culture cannot support. Your organizationa ™s culture must therefore be primed to support excellence. Whether you are a seasoned change agent or a leader looking to address the barriers in your corporate culture, this seminar is for you. In this seminar, you  more...
From Serebra Learning Corporation
The Art of Global Communication on-line e-learning cbt (computer based) Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the  more...
Establishing Team and Customer Relationships on-line e-learning cbt (computer based) This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a  more...
Stakeholder Interests and Cultural Diversity PMBOK aligned on-line e-learning cbt (computer based) ...roject managers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success. This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation process. It also examines the need to  more...
The Impact of Culture on Communication on-line e-learning cbt (computer based) Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden. Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in  more...
Improving Your Cross-cultural Communications on-line e-learning cbt (computer based) ...kfully, there are things you can do to improve your cross-cultural communications and ensure that your clients or coworkers across the world become your greatest allies. In this course, you'll find out how to build rapport, appeal to receivers' motivations, and consider the importance of rank and respect in global communication. Cross-cultural communication is often boosted by global  more...
International Communications Simulation on-line e-learning cbt (computer based) In this simulation, you will be employed as a Divisional Merchandise Manager (DMM) of home audio and video electronics for Everson and Macombre, the parent company of two thriving retail chains one a department store, the other a members-only warehouse for bulk goods and specialty products. In your role as DMM, you will oversee the activities of a sizable buying staff and manage purchasing  more...
Cross-cultural Communications Simulation on-line e-learning cbt (computer based) You're the newly hired general manager of the Springfield Strikers, a women's professional soccer team. The team had a mediocre record over the past season and did not draw as many fans as the more successful teams in the league. Now it's the off-season, and your job is to make changes to improve the team's on-field performance without going over budget. First, you'll meet with Maria Adalberto,  more...
Mentoring Strategies in the 21st Century on-line e-learning cbt (computer based) Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on  more...
Managing from a Global Viewpoint on-line e-learning cbt (computer based) The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team.  more...
Analyzing the Market on-line e-learning cbt (computer based) This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and  more...
Diversity: What Managers Should Know on-line e-learning cbt (computer based) In Diversity: What Managers Should Know, participants acquire the knowledge and skills to welcome and manage a diverse workforce. Participants review what diversity is and how it influences relationships between co-workers. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to maximize the advantages of  more...
Diversity: What Employees Should Know on-line e-learning cbt (computer based) In Diversity: What Employees Should Know, participants learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers.  more...
Advanced Business Communication: Enhancing the Communication Message on-line e-learning cbt (computer based) ...e focuses on effective messages in letters and memos intercultural communication and communication with the media and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication how to deal with cultural diversity communicating through the media the effective handling of press releases press conferences  more...
International Business Essentials: The Global Business Environment on-line e-learning cbt (computer based) ...amiliar with foreign exchange. The program covers various cultural orientations teaches students how to apply foreign exchange rate equations and offers cultural overviews of Africa Asia Europe the Middle East and the Americas. The program focuses on the importance of being culturally competent. Students also learn how to define the PPP theory how to identify guidelines for conducting business  more...
International Business Essentials: Conducting Business in Europe on-line e-learning cbt (computer based) International Business Essentials: Conducting Business in Europe offers students an understanding of how to conduct business successfully in Germany France and Great Britain. The program covers historical political and religious characteristics of these countries how to negotiate successfully in Europe how to successfully communicate and how to conduct effective meetings and presentations in each  more...
Advanced Interpersonal Communication: Communicating to Build a Positive Culture on-line e-learning cbt (computer based) Advanced Interpersonal Communication: Communicating to Build a Positive Culture gives the student an overview of the dimensions of organizational culture and how communication perpetuates an organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this  more...
Cross-Cultural Business Communication: Understanding Cultural Differences on-line e-learning cbt (computer based) Cross-Cultural Business Communication: Understanding Cultural Differences offers students the information they need to understand the basics of cross-cultural business communication. The program provides information about the volume pitch and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained.  more...
Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills on-line e-learning cbt (computer based) Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills offers students the information they need to build cross-cultural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition information about employing and communicating through an interpreter is provided.  more...
Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations on-line e-learning cbt (computer based) Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations offers students information about organizing and attending cross-cultural meetings as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program as well as suggestions for translating written documents.  more...
From Seletel Informatique
Global Business Videos One cannot be naive about cultural differences and yet one cannot deny the similarities. It is dangerous to assume that business and communication practices do not vary across cultures. Our global business programs will familiarize you with cultural differences in business styles and prepare you to communicate effectively on a global level. Audience: Non-Managers, Front Line Managers, Mid  more...
From Education Systems
Destination Geography on-line e-learning cbt (computer based) This course presents the travel and tourism destinations that are regularly top sellers, according to the American Society of Travel Agents. These are the states of Florida, Nevada, New York, Hawaii, California, Washington D.C., Alaska and Illinois; the provinces of British Columbia, Ontario and Quebec in Canada; and the countries of England, France, Italy, Mexico, Germany, Netherlands, Spain,  more...
From Sessions College for Professional Design
Advanced Graphic Design Course on-line e-learning cbt (computer based)study at homecomputer lab ... called graphic design? Lesson One explores the economic, cultural, and political context of today's graphic design styles. The lesson begins with an analysis of graphic design: its role in visual communication, cultural influence, political origins, role in business innovation, and governing aesthetic principles. Then you'll take a journey through some of the major 20th century movements that  more...
From JED New Media inc.
Business Etiquette II on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab Synopsis Business calls for a knowledge of etiquette in a variety of situations. Discover how to conduct yourself correctly in the workplace, in dealing with technology, when dining, when doing business internationally, or attending one of the many social occasions that present themselves in business. This is the second of two JEDlets that explore the etiquette required by a variety of business  more...
Business Etiquette I study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab Synopsis Business calls for a knowledge of etiquette in a variety of situations. Discover how to conduct yourself correctly in the workplace, in dealing with technology, when dining, when doing business internationally, or attending one of the many social occasions that present themselves in business. This is the first of two JEDlets that explore the etiquette required in a variety of business  more...
Delving into Workplace Diversity on-line e-learning cbt (computer based)study at homecoursewareself directedtrain the trainercomputer lab 40-minute online learning tutorial Objectives a Discuss diversity issues in the 21st century workplace a Describe at least four diversity drivers a Outline ways of promoting inclusion in your workplace a Demonstrate your understanding of disabilities a Name three things that contribute to selling a diversity program to upper management a List the five essential elements of a  more...
Your Writing Image on-line e-learning cbt (computer based)study at homecoursewareself directedcomputer lab Do you know what your writing says about your personality, knowledge, experience, and even gender? Do you know what your writing voice sounds like to others? Find out how to recognize the voice your writing projects. Discover tips for developing a strong, clear, and positive writing image for all written communications. 40-minute online tutorial  more...
From GlobalCompliancePanel
Root Cause Analysis and Documentation Requirements for CAPA by GlobalCompliancePanel RCA is a popular topic and many companies realize its importance in correcting problems. However, there is still much confusion and many problems continue to recur. This webinar will use thoughtful discussion, humorous analogies and case studies to distinguish between the true root cause and other common imposters. Emphasis will be placed on realizing system interactions and cultural  more...
From Management Development Specialists, LLC
Change Management self directed ...ss always evolving and moving toward something different. Cultural change is, perhaps, the most important responsibility of management. Business, education, nonprofit organizations and even governmental organizations have recognized that success and competitiveness constantly require new approaches. As each new focus energizes an enterprise, it helps improve the bottom line and the  more...
From Shi Bisset & Associates
Multi-lingual Assessments The SBA group custom-designs a full line of assessments to help your organization select the right people and develop them to their full potential. We have on-line assessments that measure motivation, managerial skills, interpersonal and coaching skills, customised sales management 360s, managerial and executive 360s customised to client competencies and so on. We are specialists in designing  more...
From GC Learning Services LLC
HR New Hire Training on-line e-learning cbt (computer based)self directedworkshop / seminartrain the trainer This online or webinar course is implemented by Human Resources to get new hires up to speed. Corporate topics revolve around employee development, with topics such as Corporate Compliance, Cultural Diversity, Workplace Ethics, Sexual Harassment and Labor Laws and other HR New Hire topics.  more...
From Medical Tourism Training, Inc
Essential Skills for Working with Upset Customers The a Working with Upset Customersa course will provide you with practical business tools avoid or defuse negative situations as well as restoring business relationships following a harmful experience. Through the use of narrative, audio and video clips including various examples of what to do and what to avoid doing, you will learn skills that you can apply in your career to foster better  more...
Email Etiquette - Netiquette "Email Etiquette - Netiquette" is an online course filled with practical advice demonstrating the a Doa ™sa and a Dona ™tsa of email etiquette. It offers opportunities for you to practice and improve your netiquette skills. Frequent quizzes help to reinforce the major learning points. During the course, you will learn how to manage email interactions professionally so that you  more...
Telephone Skills for Professionals a Telephone Skills for the Medical Tourism Professionala is an online course filled with practical advice as well as audio and video clips demonstrating the a Doa ™sa and a Dona ™tsa of telephone etiquette. It offers opportunities for you to practice and improve your telephone skills. Frequent quizzes help to reinforce the major learning points. During the course, you will  more...
Basic Medical Terminology The a Basic Medical Terminologya course covers more than 225 words related to medicine and medical tourism. Throughout this class, words are spoken while each slide contains the written word, a phonetic guide to pronunciation, a definition, and images or photographs to maximize understanding and retention. An audio track is provided by one of our experts to supplement the content associated  more...
Introduction to Medical Tourism The Introduction to Medical Tourism includes exercises and quizzes in addition to an audio track incorporated into a PowerPoint format so that you can listen to our course instructor while viewing the keys points of information as well as photos and images designed to enhance your learning experience. The course covers five areas of expertise: 1. A definition of a medical tourisma and what  more...
From Culture Class UK
Free online UK Relocation and Cultural Training on-line e-learning cbt (computer based)study at homeself directed Culture Class UK is a free online training resource for expatriates who are (or just have) relocated to the UK. The training offers help and advice on: 1. preparing to relocate 2. settling in the UK 3. integrating in a new town It also has a large cultural training section that offers advice on: 1. the social culture in the UK 2. the business culture in the UK 3. the building block of  more...
From Aspira Continuing Education
Spousal and Partner Abuse Abridged CEU Course This course is designed to help you: 1. Learn definition and distinguish between types of abuse 2. Become familiar with relevant facts and statistics 3. Identify spousal/ partner abuse symptoms 4. Evaluate the effects of spousal and partner abuse 5. Identify same gender abuse dynamics 6. Become familiar with relevant cultural factors 7. Learn the national domestic violence  more...
Anger Management on-line e-learning cbt (computer based)study at homeself directed This course is designed to help you: Become familiar with cultural influences on anger management Become familiar with historical influences on anger management Identify poor anger management symptomology Utilize fundamental anger management techniques Access vital anger management mental healthcare resources  more...
Clinical Supervision and Professional Development on-line e-learning cbt (computer based)study at homeself directed This course is designed to help you: * Identify the central principles of clinical supervision * Become aware of the functions of clinical supervision * Improve standard of practice within your given field * Increase awareness of clinical supervision problems and resources * Increase ability to consider cultural and contextual factors * Increase awareness of legal  more...
Cultural Competency on-line e-learning cbt (computer based)study at homeself directed ...Cultural Competency in relationship to counseling, psychotherapy, and social work-Become familiar with relevant cultural competency demographic information-Obtain information that includes but is not limited to, the social and psychological aspects of culture on counseling-Identify cultural issues and barriers to counseling-Identify relevant issues and clinical implications in coping with  more...
Spousal and Partner Abuse on-line e-learning cbt (computer based)study at homeself directed This course is designed to help you: Learn definition and distinguish between types of abuse Become familiar with relevant facts and statistics Identify spousal/ partner abuse symptoms Evaluate the effects of spousal/ partner abuse Identify same gender abuse dynamics Become familiar with relevant cultural factors Learn the national domestic violence applicable laws Become familiar  more...
From Coaching Ourselves
Practical Tips for Leading Meetings That Matter Author: Sandra Janoff Author: Marvin Weisbord Leading "meetings that matter" is a critical leadership skill that promotes learning and support among participants, and facilitates responsible action. By applying simple techniques to your meetings, you will be able to guide participants towards common ground and shared goals while making creative use of dissenting opinions. These techniques have  more...
The Players of Cultural Change ... on to other challenges, often taking their eyes off the 'cultural ball', but this is exactly the time when leaders need to be most alert to what is happening on the ground. The objectives for this session are to: * Recognize the range of different behaviour patterns that emerge once * A culture change has been launched * Understand what these responses mean, why they occur,  more...
From eCPD.
Effective Communication In The Workplace on-line e-learning cbt (computer based)self directed This course is intended to give an overview of communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. The two most important pieces of effective communication are listening and explaining yourself. You will learn a great deal more about both of these skills, and  more...
From PDHengineer. com-Decatur Professional Development, LLC
Reconstruction Standards for Historic Buildings on-line e-learning cbt (computer based) ...roviding advice on the preservation and protection of all cultural resources listed in or eligible for listing in the National Register of Historic Places. The Secretary of the Interior's Standards for the Treatment of Historic Properties, apply to all proposed development grant-in-aid projects assisted through the National Historic Preservation Fund, and are intended to be applied to a  more...
Preservation Standards for Historic Buildings on-line e-learning cbt (computer based) ...roviding advice on the preservation and protection of all cultural resources listed in or eligible for listing in the National Register of Historic Places. The Secretary of the Interior's Standards for the Treatment of Historic Properties, apply to all proposed development grant-in-aid projects assisted through the National Historic Preservation Fund, and are intended to be applied to a  more...
Rehabilitation Standards for Historic Buildings on-line e-learning cbt (computer based) ...roviding advice on the preservation and protection of all cultural resources listed in or eligible for listing in the National Register of Historic Places. The Secretary of the Interior's Standards for the Treatment of Historic Properties, apply to all proposed development grant-in-aid projects assisted through the National Historic Preservation Fund, and are intended to be applied to a  more...
Restoration Standards for Historic Buildings on-line e-learning cbt (computer based) ...roviding advice on the preservation and protection of all cultural resources listed in or eligible for listing in the National Register of Historic Places. The Secretary of the Interior's Standards for the Treatment of Historic Properties, apply to all proposed development grant-in-aid projects assisted through the National Historic Preservation Fund, and are intended to be applied to a  more...
From Artisan Business Group
Are We Ready for Chinese Tourists - Opportunities for U.S. Travel Industry instructor led trainingon-line e-learning cbt (computer based)workshop / seminar The seminar is intended to educate U.S. tour operators, inn keepers, hospitality managers, airline executives, local government and tourism officials on the promising opportunities in China's outbound tourism. Overview: China's outbound travel is up 14% since 2006, in the first three month of 2007, the country saw 9.76 million outbound tourists. The approval rate of U.S. Visas to Chinese visitors  more...
Introduction to China's Safety and Security Market instructor led trainingon-line e-learning cbt (computer based)workshop / seminar "Introduction to China's Safety and Security Market" seminar is intended to educate U.S. firms and executives in the Safety and Security Industry on the promising opportunities in China. The session will review the potential business opportunities in China's public safety and security market, and coach you on building effective business network and government ties. Overview: China s safety and  more...
A Road Map for Exporting to Greater China and Asian Markets instructor led trainingon-line e-learning cbt (computer based)workshop / seminar ...ucate U.S. manufacturers, small business enterprises, agricultural exporters, economic development executives and trade officials on the promising opportunities in China and Asian markets. The session offers key factors and knowledge you need to know about exporting US-made products and services to the Far East market. Overview: U.S. exports to China grew 32% from 2005 to 2006, 240% since  more...
From Canadian Centre for Professional Development
Business Communication on-line e-learning cbt (computer based) Courses on Writing effective e mails, Communications and Presentations, Cross cultural training, E Mail etiquette  more...
From Backup Training Corporation
Cultural Diversity for Teachers on-line e-learning cbt (computer based)cd rom How to regard each individual as a culturally diverse entity, how to recognize stereotypes, and how to develop a personal awareness of exclusion are developed as essential skills for teachers in their classrooms, schools, and in their communities.  more...
Cultural Diversity on-line e-learning cbt (computer based)cd rom Improve your knowledge of habits and customs of our ever-changing public, it will also enhance your relationships with coworkers and supervisors. Cultural Diversity ( 8-hour course ) Instructed by Sheila Daniel Don't fall into the trap of "stereotypes," which are assumptions based on false information. This course will not only improve your knowledge of habits and customs of our ever-changing  more...
Cultural Diversity for Supervisors on-line e-learning cbt (computer based)cd rom The course will help better handle the business climate of today that offers new sets of challenges for employers. Corporate downsizing, growth of manufacturing overseas, international competition, and an ever-evolving U.S. economy create new and old pre  more...
Cultural Diversity for Employees on-line e-learning cbt (computer based)cd rom Corporations, competing at a global level, need employees that not only offer the right job skills to meet new challenges, but the right people skills to address growing demographic changes in the American workforce and consumer base.  more...
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