Online Cultural eLearning
Cultural Training Provider? - Tell us about your Training!
From 123-CBT Computer Based Training
Forming Project Teams for Six Sigma

Forming Project Teams for Six Sigma ASQ Six Sigma Black Belt (SSBB)
Forming an effective Six Sigma team for driving improvement projects throughout an organization is essential to Six Sigma success. Six Sigma teams are vital to improving an organization's existing quality to enhance bottom-line performance while reducing costs. The methods used to form and develop a Six Sigma team will have
more...
Culture and its Effect on Communication

Culture and its Effect on Communication
Effective communication is always a challenge, and when diverse cultures are introduced, good communication can become even more challenging. In today s global economy, understanding how context, style, beliefs, and value systems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain
more...
Improving Communication in Cross-cultural Relationships

...cultural Relationships
Cross-cultural communication has assumed even greater significance in the current global business context where people from diverse cultures share common business goals and working spaces on a day-to-day basis. It is essential for a skilled communicator to recognize and deal with cross-cultural differences and other barriers in the way of communication across
more...
Communicating Across Cultures

...be very difficult. Not only must you pay attention to the cultural distinctions of your audience and adjust your style to them, but you also need to adjust your style to different forms of communication. This course offers guidelines and best practices for speaking and writing across cultures. The course also highlights the importance of keeping your audience's cultural expectations in mind
more...
Core PMI Values and Ethical Standards

...s of stakeholders to adhering to conflicting legal, multi-cultural, and multi-national rules, regulations, and requirements. Addressing these issues is much more complex than simply deciding what is right and what is wrong. In an increasingly global network, project managers must proactively seek to understand cultural diversity, and how to work successfully with multi-national teams.
more...
Effective Intercultural Relationships

...cultural Relationships
In a shrinking world, businesses operate across borders, whether they are borders between neighborhoods or borders between countries. All of these bordered areas, large and small, represent differing cultures. Whether comfortable or abroad, chances are, your business deals with people of varying cultures on a daily basis. In today's expansive work environment,
more...
Team and Customer Relationships

Team and Customer Relationships HDI HDI Customer Service Representative Customer Service Representative Certification Library
This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a support center. This course looks at the individual responsibilities of each team member, as
more...
Mentoring Strategies for the 21st Century

Mentoring Strategies for the 21st Century
Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and
more...
The Fundamentals of Globalization Managing in a Global Environment

...ave to consider different economic, political, legal, and cultural factors as they plan, make decisions, and lead others in different international contexts. What worked in the role of a domestic manager may not be effective in the international market. This course describes some strategies and techniques for managing successfully in a global business. It explains the importance of having a
more...
The Fundamentals of Globalization The Global Context

...people and organizations are transformed by ever-changing cultural and economic forces. This course focuses on the significance of the global context for business organizations. You'll find out how the social, economic, and political dimensions of globalization affect how organizations work. You'll also learn what's causing the acceleration of globalization, what implications this has for your
more...
Managing Virtual Teams

...age people who are separated by distance, time zones, and cultural differences. This course offers leaders a framework for successfully leading virtual teams. It outlines the key competencies that members of virtual teams should possess and offers guidelines for specific virtual team activities, such as teleconferencing and decision making. It also highlights a variety of tools and technologies
more...
American Work Culture Values

... in turn, may help you develop positive approaches to the cultural differences you encounter. Adjusting to a new work environment and understanding the cultural and behavioral characteristics of your new colleagues are two key challenges for someone coming from abroad to work in the United States. This course describes the main values in American culture that influence behavior in the
more...
From Online Training Directory
LBD: Understanding and Managing Behavior


Examines why individuals behave the way they do and how behavior may be taught, changed, or modified. Historical foundations of the study of behavior and behavior managements, cultural influences, and ethical and legal concerns are also addressed.
more...
LBD: Understanding and Managing Behavior
Spanish for Health Professionals (Intermediate) Self-Directed
...salud! promotes Spanish competency in language as well as cultural awareness of the Latino immigrant community through the use of broadcast-quality dramatic video and numerous imaginative interactive exercises.
?A su salud! (To Your Health!) is an exciting and groundbreaking intermediate-level Spanish program for students and practicing health-care professionals. This unique e-learning course
more...
21st Century Assertiveness and the Art of Persuasion


...tury Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy.
The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the Art of
more...
Providing Excellent Customer Service in a Multicultural Environment
...e will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers.
Providing excellent customer service in a multicultural environment Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and
more...
Doing Business in China
...y give you the background to confidently reach across any cultural divide. In the Doing Business in China course, you will be introduced to the culture of China, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course can be completed
more...
Understanding Globalization: Preparing for the 21st Century
...cultural dimensions of Globalization.
Globalization is the process of integrating national economies, political structures, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This self-paced course examines both sides of the
more...
Doing Business in India
...y give you the background to confidently reach across any cultural divide. In the Doing Business in India course, you will be introduced to the culture of India, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course can be completed
more...
From 123-CBT Computer Based Training
Managing from a Global Viewpoint
The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team.
more...
Managing from a Global Viewpoint
Negotiating Inclusively
...ent types of people. In this course, you will explore the cultural characteristics of negotiators from around the globe. You will also discover ways to develop sensitivity to important distinctions among groups that are diverse in other ways. In this way, you can benefit by knowing how to clearly communicate your needs and wants. Likewise, your understanding of your opponent's needs and wants
more...
The Impact of Culture on Communication
Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden.Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in
more...
The Art of Global Communication
Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
more...
Improving Your Cross-cultural Communications
...kfully, there are things you can do to improve your cross-cultural communications and ensure that your clients or coworkers across the world become your greatest allies.In this course, you'll find out how to build rapport, appeal to receivers' motivations, and consider the importance of rank and respect in global communication.Cross-cultural communication is often boosted by global
more...
International Business Essentials The Global Business Environment

...amiliar with foreign exchange. The program covers various cultural orientations, teaches students how to apply foreign exchange rate equations, and offers cultural overviews of Africa, Asia, Europe, the Middle East, and the Americas. The program focuses on the importance of being culturally competent. Students also learn how to define the PPP theory, how to identify guidelines for conducting
more...
International Business Essentials Succeeding as a Global Manager

... Follow steps managers can take to solve problems cross-culturally. Implement strategies that global managers can use when managing cross-cultural conflict. Audience: Managers who want to learn the qualities needed for successful international motivation, problem solving, and general management. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU
more...
International Business Essentials Conducting Business in Europe

...ns in each country. The program also covers how different cultural orientations may affect negotiations, appropriate and inappropriate gestures, and the kinds of information valued in meetings and presentations. Learn To: Identify historical, political, and religious characteristics of Germany. Follow guidelines for ensuring an effective meeting or presentation in Germany.
more...
Cross-Cultural Business Communication Series

...Cultural Business Communication Series includes the following courses: Cross-Cultural Business Communication: Understanding Cultural Differences Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations To review individual course descriptions, please return to the previous
more...
Cross Cultural Business Comm Understanding Cultural Differences

...Cultural Business Communication: Understanding Cultural Differences offers students the information they need to understand the basics of cross-cultural business communication. The program provides information about the volume, pitch, and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained.
more...
Advanced Interpersonal Communication Comm to Build a Positive Culture

... organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this program. Learn To Recognize dimensions of an organizational culture. Recognize characteristics of a positive organizational
more...
Cross Cultural Business Comm Devel Cross Cultural Comm Skills

...Cultural Business Communication: Developing Cross-Cultural Communication Skills offers students the information they need to build cross-cultural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition, information about employing and communicating through an interpreter is provided. Learn To Select the
more...
Cross Cultural Business Comm Addressing Cross Cultural Bus Situations

...Cultural Business Communication: Addressing Cross-Cultural Business Situations offers students information about organizing and attending cross-cultural meetings, as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program, as well as suggestions for translating written documents. Learn
more...
Value Chain Management Managing the Transition to a Value Chain

... Recognize challenges involved in overcoming cultural barriers in value chain management. Recognize challenges involved in gaining cost leadership. Identify challenges associated with creating a value proposition. Recognize challenges involved in understanding your competitors. Simulation
more...
Team Leadership Promoting Your Team s Effectiveness

... Identify elements that can be affected by cultural differences. Take action to prevent the negative effects of diversity in your team. Simulation Overview: In this simulation, you will meet with three key members of your web development team in Icon's Computer Hardware and Software division: Alexis Bell, a
more...
Virtual Teams The Fundamentals

... Apply techniques to overcome a virtual team's cultural challenges. Follow guidelines to enhance trust among virtual team members. Audience Individuals who want to learn how to function effectively as a virtual team member. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language
more...
Virtual Teams Communicating Effectively

... Apply techniques to overcome a virtual team's cultural challenges. Select technologies that best address a virtual team's needs. Audience Individuals who want to learn how to use communication to their benefit as a virtual team member. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs
more...
Business Etiquette Business Functions Travel

...you conduct business with an individual who has different cultural orientations than you. Audience The target audience for this series is any employee in an organization who wishes to understand business etiquette in the work environment, outside of the office while attending business functions, and during business travel. Deployment Options e-Learning Accreditation NASBA
more...
Advanced Business Comm Enhancing the Comm Message

... focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective handling of press releases, press
more...
Stakeholder Interests and Cultural Diversity
...roject managers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success.This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation process. It also examines the need to
more...
Advanced Business Communication - Effective Business Communication
... focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective handling of press releases, press
more...
From WebSpanish
Learn Spanish Online Advanced Level



Goals and Objectives
WebSpanish Advanced Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop an advanced level of competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the
more...
Learn Spanish Online Beginners Level



Goals and Objectives
WebSpanish Beginners Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop basic competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the contemporary cultural
more...
Learn Spanish Online Upper Basic Level



WebSpanish Upper Basic Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop upper basic competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the contemporary cultural context.
That
more...
Learn Spanish Online Intermediate Level



Goals and Objectives
WebSpanish Intermediate Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop intermediate competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the contemporary
more...
Learn Spanish Online Upper Intermediate Level



Goals and Objectives
WebSpanish Upper Intermediate Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop upper intermediate competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the
more...
From Star Leadership, Inc
Keys to Changing Organizational Culture



...trategy for luncha ? The best-laid plan often submits to cultural limitations. An organization cannot sustain results that its culture cannot support. Your organizationa s culture must therefore be primed to support excellence. Whether you are a seasoned change agent or a leader looking to address the barriers in your corporate culture, this seminar is for you.
In this seminar, you
more...
From Serebra Learning Corporation
The Art of Global Communication
Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
more...
Establishing Team and Customer Relationships
This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a
more...
Stakeholder Interests and Cultural Diversity PMBOK aligned
...roject managers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success. This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation process. It also examines the need to
more...
The Impact of Culture on Communication
Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden. Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in
more...
Improving Your Cross-cultural Communications
...kfully, there are things you can do to improve your cross-cultural communications and ensure that your clients or coworkers across the world become your greatest allies. In this course, you'll find out how to build rapport, appeal to receivers' motivations, and consider the importance of rank and respect in global communication. Cross-cultural communication is often boosted by global
more...
International Communications Simulation
In this simulation, you will be employed as a Divisional Merchandise Manager (DMM) of home audio and video electronics for Everson and Macombre, the parent company of two thriving retail chains one a department store, the other a members-only warehouse for bulk goods and specialty products. In your role as DMM, you will oversee the activities of a sizable buying staff and manage purchasing
more...
Cross-cultural Communications Simulation
You're the newly hired general manager of the Springfield Strikers, a women's professional soccer team. The team had a mediocre record over the past season and did not draw as many fans as the more successful teams in the league. Now it's the off-season, and your job is to make changes to improve the team's on-field performance without going over budget. First, you'll meet with Maria Adalberto,
more...
Mentoring Strategies in the 21st Century
Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on
more...
Managing from a Global Viewpoint
The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team.
more...
Analyzing the Market
This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and
more...
Diversity: What Managers Should Know
In Diversity: What Managers Should Know, participants acquire the knowledge and skills to welcome and manage a diverse workforce. Participants review what diversity is and how it influences relationships between co-workers. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to maximize the advantages of
more...
Diversity: What Employees Should Know
In Diversity: What Employees Should Know, participants learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers.
more...
Advanced Business Communication: Enhancing the Communication Message
...e focuses on effective messages in letters and memos intercultural communication and communication with the media and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication how to deal with cultural diversity communicating through the media the effective handling of press releases press conferences
more...
International Business Essentials: The Global Business Environment
...amiliar with foreign exchange. The program covers various cultural orientations teaches students how to apply foreign exchange rate equations and offers cultural overviews of Africa Asia Europe the Middle East and the Americas. The program focuses on the importance of being culturally competent. Students also learn how to define the PPP theory how to identify guidelines for conducting business
more...
International Business Essentials: Conducting Business in Europe
International Business Essentials: Conducting Business in Europe offers students an understanding of how to conduct business successfully in Germany France and Great Britain. The program covers historical political and religious characteristics of these countries how to negotiate successfully in Europe how to successfully communicate and how to conduct effective meetings and presentations in each
more...
Advanced Interpersonal Communication: Communicating to Build a Positive Culture
Advanced Interpersonal Communication: Communicating to Build a Positive Culture gives the student an overview of the dimensions of organizational culture and how communication perpetuates an organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this
more...
Cross-Cultural Business Communication: Understanding Cultural Differences
Cross-Cultural Business Communication: Understanding Cultural Differences offers students the information they need to understand the basics of cross-cultural business communication. The program provides information about the volume pitch and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained.
more...
Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills
Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills offers students the information they need to build cross-cultural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition information about employing and communicating through an interpreter is provided.
more...
Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations
Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations offers students information about organizing and attending cross-cultural meetings as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program as well as suggestions for translating written documents.
more...
From Seletel Informatique
Global Business Videos
One cannot be naive about cultural differences and yet one cannot deny the similarities. It is dangerous to assume that business and communication practices do not vary across cultures. Our global business programs will familiarize you with cultural differences in business styles and prepare you to communicate effectively on a global level.
Audience:
Non-Managers, Front Line Managers, Mid
more...
From Education Systems
Destination Geography
This course presents the travel and tourism destinations that are regularly top sellers, according to the American Society of Travel Agents. These are the states of Florida, Nevada, New York, Hawaii, California, Washington D.C., Alaska and Illinois; the provinces of British Columbia, Ontario and Quebec in Canada; and the countries of England, France, Italy, Mexico, Germany, Netherlands, Spain,
more...
From Sessions College for Professional Design
Advanced Graphic Design Course


... called graphic design? Lesson One explores the economic, cultural, and political context of today's graphic design styles. The lesson begins with an analysis of graphic design: its role in visual communication, cultural influence, political origins, role in business innovation, and governing aesthetic principles. Then you'll take a journey through some of the major 20th century movements that
more...
From JED New Media inc.
Business Etiquette II







Synopsis
Business calls for a knowledge of etiquette in a variety of situations. Discover how to conduct yourself correctly in the workplace, in dealing with technology, when dining, when doing business internationally, or attending one of the many social occasions that present themselves in business. This is the second of two JEDlets that explore the etiquette required by a variety of business
more...
Business Etiquette I






Synopsis
Business calls for a knowledge of etiquette in a variety of situations. Discover how to conduct yourself correctly in the workplace, in dealing with technology, when dining, when doing business internationally, or attending one of the many social occasions that present themselves in business. This is the first of two JEDlets that explore the etiquette required in a variety of business
more...
Delving into Workplace Diversity





40-minute online learning tutorial
Objectives
a Discuss diversity issues in the 21st century workplace
a Describe at least four diversity drivers
a Outline ways of promoting inclusion in your workplace
a Demonstrate your understanding of disabilities
a Name three things that contribute to selling a diversity program to upper management
a List the five essential elements of a
more...
Your Writing Image




Do you know what your writing says about your personality, knowledge, experience, and even gender? Do you know what your writing voice sounds like to others? Find out how to recognize the voice your writing projects. Discover tips for developing a strong, clear, and positive writing image for all written communications.
40-minute online tutorial
more...
From GlobalCompliancePanel
Root Cause Analysis and Documentation Requirements for CAPA by GlobalCompliancePanel
RCA is a popular topic and many companies realize its importance in correcting problems. However, there is still much confusion and many problems continue to recur.
This webinar will use thoughtful discussion, humorous analogies and case studies to distinguish between the true root cause and other common imposters. Emphasis will be placed on realizing system interactions and cultural
more...
From Management Development Specialists, LLC
Change Management
...ss always evolving and moving toward something different. Cultural change is, perhaps, the most important responsibility of management.
Business, education, nonprofit organizations and even governmental organizations have recognized that success and competitiveness constantly require new approaches. As each new focus energizes an enterprise, it helps improve the bottom line and the
more...
From Shi Bisset & Associates
Multi-lingual Assessments
The SBA group custom-designs a full line of assessments to help your organization select the right people and develop them to their full potential. We have on-line assessments that measure motivation, managerial skills, interpersonal and coaching skills, customised sales management 360s, managerial and executive 360s customised to client competencies and so on. We are specialists in designing
more...
From GC Learning Services LLC
HR New Hire Training



This online or webinar course is implemented by Human Resources to get new hires up to speed.
Corporate topics revolve around employee development, with topics such as Corporate Compliance, Cultural Diversity, Workplace Ethics, Sexual Harassment and Labor Laws and other HR New Hire topics.
more...
From Medical Tourism Training, Inc
Essential Skills for Working with Upset Customers
The a Working with Upset Customersa course will provide you with practical business tools avoid or defuse negative situations as well as restoring business relationships following a harmful experience. Through the use of narrative, audio and video clips including various examples of what to do and what to avoid doing, you will learn skills that you can apply in your career to foster better
more...
Email Etiquette - Netiquette
"Email Etiquette - Netiquette" is an online course filled with practical advice demonstrating the a Doa sa and a Dona tsa of email etiquette. It offers opportunities for you to practice and improve your netiquette skills. Frequent quizzes help to reinforce the major learning points. During the course, you will learn how to manage email interactions professionally so that you
more...
Telephone Skills for Professionals
a Telephone Skills for the Medical Tourism Professionala is an online course filled with practical advice as well as audio and video clips demonstrating the a Doa sa and a Dona tsa of telephone etiquette. It offers opportunities for you to practice and improve your telephone skills. Frequent quizzes help to reinforce the major learning points. During the course, you will
more...
Basic Medical Terminology
The a Basic Medical Terminologya course covers more than 225 words related to medicine and medical tourism. Throughout this class, words are spoken while each slide contains the written word, a phonetic guide to pronunciation, a definition, and images or photographs to maximize understanding and retention. An audio track is provided by one of our experts to supplement the content associated
more...
Introduction to Medical Tourism
The Introduction to Medical Tourism includes exercises and quizzes in addition to an audio track incorporated into a PowerPoint format so that you can listen to our course instructor while viewing the keys points of information as well as photos and images designed to enhance your learning experience.
The course covers five areas of expertise:
1. A definition of a medical tourisma and what
more...
From Culture Class UK
Free online UK Relocation and Cultural Training


Culture Class UK is a free online training resource for expatriates who are (or just have) relocated to the UK.
The training offers help and advice on:
1. preparing to relocate
2. settling in the UK
3. integrating in a new town
It also has a large cultural training section that offers advice on:
1. the social culture in the UK
2. the business culture in the UK
3. the building block of
more...
From Aspira Continuing Education
Spousal and Partner Abuse Abridged CEU Course
This course is designed to help you:
1. Learn definition and distinguish between types of abuse
2. Become familiar with relevant facts and statistics
3. Identify spousal/ partner abuse symptoms
4. Evaluate the effects of spousal and partner abuse
5. Identify same gender abuse dynamics
6. Become familiar with relevant cultural factors
7. Learn the national domestic violence
more...
Anger Management


This course is designed to help you:
Become familiar with cultural influences on anger management
Become familiar with historical influences on anger management
Identify poor anger management symptomology
Utilize fundamental anger management techniques
Access vital anger management mental healthcare resources
more...
Clinical Supervision and Professional Development


This course is designed to help you:
* Identify the central principles of clinical supervision
* Become aware of the functions of clinical supervision
* Improve standard of practice within your given field
* Increase awareness of clinical supervision problems and resources
* Increase ability to consider cultural and contextual factors
* Increase awareness of legal
more...
Cultural Competency


...Cultural Competency in relationship to counseling, psychotherapy, and social work-Become familiar with relevant cultural competency demographic information-Obtain information that includes but is not limited to, the social and psychological aspects of culture on counseling-Identify cultural issues and barriers to counseling-Identify relevant issues and clinical implications in coping with
more...
Spousal and Partner Abuse


This course is designed to help you:
Learn definition and distinguish between types of abuse
Become familiar with relevant facts and statistics
Identify spousal/ partner abuse symptoms
Evaluate the effects of spousal/ partner abuse
Identify same gender abuse dynamics
Become familiar with relevant cultural factors
Learn the national domestic violence applicable laws
Become familiar
more...
From Coaching Ourselves
Practical Tips for Leading Meetings That Matter
Author: Sandra Janoff
Author: Marvin Weisbord
Leading "meetings that matter" is a critical leadership skill that promotes learning and support among participants, and facilitates responsible action. By applying simple techniques to your meetings, you will be able to guide participants towards common ground and shared goals while making creative use of dissenting opinions. These techniques have
more...
The Players of Cultural Change
... on to other challenges, often taking their eyes off the 'cultural ball', but this is exactly the time when leaders need to be most alert to what is happening on the ground.
The objectives for this session are to:
* Recognize the range of different behaviour patterns that emerge once
* A culture change has been launched
* Understand what these responses mean, why they occur,
more...
From eCPD.
Effective Communication In The Workplace

This course is intended to give an overview of communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. The two most important pieces of effective communication are listening and explaining yourself. You will learn a great deal more about both of these skills, and
more...
From PDHengineer. com-Decatur Professional Development, LLC
Reconstruction Standards for Historic Buildings
...roviding advice on the preservation and protection of all cultural resources listed in or eligible for listing in the National Register of Historic Places. The Secretary of the Interior's Standards for the Treatment of Historic Properties, apply to all proposed development grant-in-aid projects assisted through the National Historic Preservation Fund, and are intended to be applied to a
more...
Preservation Standards for Historic Buildings
...roviding advice on the preservation and protection of all cultural resources listed in or eligible for listing in the National Register of Historic Places. The Secretary of the Interior's Standards for the Treatment of Historic Properties, apply to all proposed development grant-in-aid projects assisted through the National Historic Preservation Fund, and are intended to be applied to a
more...
Rehabilitation Standards for Historic Buildings
...roviding advice on the preservation and protection of all cultural resources listed in or eligible for listing in the National Register of Historic Places. The Secretary of the Interior's Standards for the Treatment of Historic Properties, apply to all proposed development grant-in-aid projects assisted through the National Historic Preservation Fund, and are intended to be applied to a
more...
Restoration Standards for Historic Buildings
...roviding advice on the preservation and protection of all cultural resources listed in or eligible for listing in the National Register of Historic Places. The Secretary of the Interior's Standards for the Treatment of Historic Properties, apply to all proposed development grant-in-aid projects assisted through the National Historic Preservation Fund, and are intended to be applied to a
more...
From Artisan Business Group
Are We Ready for Chinese Tourists - Opportunities for U.S. Travel Industry


The seminar is intended to educate U.S. tour operators, inn keepers, hospitality managers, airline executives, local government and tourism officials on the promising opportunities in China's outbound tourism.
Overview: China's outbound travel is up 14% since 2006, in the first three month of 2007, the country saw 9.76 million outbound tourists. The approval rate of U.S. Visas to Chinese visitors
more...
Introduction to China's Safety and Security Market


"Introduction to China's Safety and Security Market" seminar is intended to educate U.S. firms and executives in the Safety and Security Industry on the promising opportunities in China. The session will review the potential business opportunities in China's public safety and security market, and coach you on building effective business network and government ties.
Overview: China s safety and
more...
A Road Map for Exporting to Greater China and Asian Markets


...ucate U.S. manufacturers, small business enterprises, agricultural exporters, economic development executives and trade officials on the promising opportunities in China and Asian markets. The session offers key factors and knowledge you need to know about exporting US-made products and services to the Far East market.
Overview: U.S. exports to China grew 32% from 2005 to 2006, 240% since
more...
From Canadian Centre for Professional Development
Business Communication
Courses on Writing effective e mails, Communications and Presentations, Cross cultural training, E Mail etiquette
more...
From Backup Training Corporation
Cultural Diversity for Teachers

How to regard each individual as a culturally diverse entity, how to recognize stereotypes, and how to develop a personal awareness of exclusion are developed as essential skills for teachers in their classrooms, schools, and in their communities.
more...
Cultural Diversity

Improve your knowledge of habits and customs of our ever-changing public, it will also enhance your relationships with coworkers and supervisors.
Cultural Diversity ( 8-hour course ) Instructed by Sheila Daniel
Don't fall into the trap of "stereotypes," which are assumptions based on false information.
This course will not only improve your knowledge of habits and customs of our ever-changing
more...
Cultural Diversity for Supervisors

The course will help better handle the business climate of today that offers new sets of challenges for employers. Corporate downsizing, growth of manufacturing overseas, international competition, and an ever-evolving U.S. economy create new and old pre
more...
Cultural Diversity for Employees

Corporations, competing at a global level, need employees that not only offer the right job skills to meet new challenges, but the right people skills to address growing demographic changes in the American workforce and consumer base.
more...
