Cultural Differences Training

Contacts Plus ...ctions in the same field, yet have the edge of addressing cultural differences and crossing language barriers. ---------------------------------------------------------------- Anton Book Press Store: & 61478; 20:20 CRM A Visionary insight into unique customer contacts By: Dr. Jon Anton and Laurent Philonenko The contact centre is at the heart of many businesses today, and CRM more...

Victor Martinez Reyes ... sessions include besides the language, topics like cross-cultural differences and expectations. Dr. Martinez Reyes has got outstanding practical expertise and academic credentials: amongst other he has mediated labor disputes in the shipyards of Gdansk and negotiated collective labor agreements for international airlines (including pilots, crew and other civil aviation personnel). He has 15 more...