Instructor Led Culturally Training

Managing Diversity ...culturally diverse staff or serve a diverse customer base. Adopt greater flexibility in communicating with members of different cultures to get the results you want. Learn to recognize and avoid potential cross-cultural conflict situations and areas for miscommunication. Identify, define and analyze workplace problems that arise from cross-cultural miscommunication and develop techniques to  more...

Leadership Team Awareness Workshop This workshop gives senior leaders an opportunity to explore evolving diversity and inclusion issues in order to gain an understanding of their impact on organization climate and mission effectiveness. The intent of this workshop is to raise senior leader awareness of personnel dynamics and incorporate participants' personal and professional experiences in solving organizational issues,  more...

Western Business Culture Training ... Making polite, appropriate and interesting small talk - Culturally sensitivity in conversation - Developing the habit of volunteering information - Using an interactive approach to business dialogue - Dealing with complaints & confrontational customers - 20 boring questions not to ask foreigners in China - Key telephoning skills for successful teleconferences - Key meeting skills for  more...

Sensitivity Diversity Training ...y. Self-awareness is an important step towards developing culturally sensitive practice. No one enters the work force with a blank slate. We all have our own perspective, attitudes and biases, colored by life experiences and our membership in many different groups. Because our views affect our interaction with clients, it is important to bring them into conscious awareness. The goal of the  more...

Supervision 101 The course consist of 12 interactive, self contained modules. It provides participants with a solid framework for the practice of frontline leadership. MODULE 1 - Daily Operational Discipline MODULE 2 - Problem Solving MODULE 3 - Performance Management MODULE 4 - Coaching & Mentoring MODULE 5 - Leading Multigenerational Teams MODULE 6 - Leading Culturally Diverse Teams MODULE 7 -  more...

Mastering Cross-Cultural Communication Nov 30, 2011 As companies expand their operations globally, managers increasingly need to interact and communicate effectively with colleagues, employees, employers, vendors, and others whose cultural background is different from their own. Success in communication, interaction and influence depends on having insight and understanding of differences in values, assumptions, expectations, and behavioral styles.  more...

Introducing Diversity Inclusion and Cultural Competence An interactive workshop for up to 25 participants introduces diversity and inclusion as an organizational objective. Participants also learn what it means to be "culturally competent." Working together, participants develop practical options for themselves and their organization. This carefully crafted one-day workshop brings staff members from confusion or hostility or disinterest to active  more...

Wavelength's Instructional Design & Content Writing Certificate (IDCWC) Course at Noida (Delhi NCR, India) ...nglish Swing - Appreciation and Application 26. Writing Culturally Appropriate Content - Why and How? 27. Determining Grading for Evaluative Exercises - An Analytical Process 28. Creating Quality and Efficiency Checklist for your Course 29. Creating Design, Script, and Storyboard Templates as per Course Requirements 30.'In-the-Audience's-shoes' Review 31. Awareness of  more...

Fundamentals of Communication Fundamentals of Communication provides an overview of the basic principles of business communication. It provides guidelines and best practices for effectively communicating in the workplace, thereby improving productivity and mutual understanding in culturally diverse business organizations. You can get a complete list of other Business Skills classes at  more...

Building Cultural Intelligence One of the most frequently cited reasons for failure in mergers and outsourcing engagements is culture. Often, organizations underestimate the power of culture to influence decision making, problem solving, and collaboration. To build partnerships and relationships, we need to improve our cultural intelligence: our capability to move fluidly and work successfully with different countries and  more...