Instructor Led Culture Training - Training Seminars, Resources and Workshops

From Taylor Performance Solutions, Inc.

Selling for Results - Skills and Strategies - Customized Sales Training

...ce supporting businesses that want to: Develop a Sales Culture Enhance their Sales Process Improve the Skills of their Salespeople Develop Strong Sales Managers Deepen Existing Customer Relationships through Cross Selling and Up Selling Meet Growth Goals by Acquisition of New Customers Our comprehensive solutions include consulting with management to create the necessary more...

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Communication Dynamics and Networking in Organisation

...erception * Emotions * Language * Culture * Miss-management of multiculturalism * Gender differences * Conflict between body language and spoken words * Efforts to avert or eliminate communication barriers. - Communication Networking: Its value and relevant issues - Internal a communication networkinga ™ - Levels and more...

Tourism and International Relations

...s the increasing worldwide integration in communications, culture, and economics; - Define Globalization in relation to the increasing worldwide integration of communications, culture, and economics - Take a lead in the current debate relating to globalization and national culture, specifically how one might support or distract from the advancement or maintenance of the other; - more...

Tourism and International Relations Module 3

...s the increasing worldwide integration in communications, culture, and economics; - Define Globalization in relation to the increasing worldwide integration of communications, culture, and economics - Take a lead in the current debate relating to globalization and national culture, specifically how one might support or distract from the advancement or maintenance of the other; - more...

Tourism and International Relations Modules 2 and 4

...its positive and negative implications for the prevailing culture and culture integration; - Provide substantive evidence that might support the nation that the industrial and service sector are highly depending on tourism; - Demonstrate a high level of understanding of the negative impact that terrorism has on international tourism; - Illustrate their understanding of the relationship more...

Tourism and International Relations Modules 1 and 3

...s the increasing worldwide integration in communications, culture, and economics; - Define Globalization in relation to the increasing worldwide integration of communications, culture, and economics - Take a lead in the current debate relating to globalization and national culture, specifically how one might support or distract from the advancement or maintenance of the other; - more...

Tourism and International Relations - Module 4

...its positive and negative implications for the prevailing culture and culture integration; - Provide substantive evidence that might support the nation that the industrial and service sector are highly depending on tourism; - Demonstrate a high level of understanding of the negative impact that terrorism has on international tourism; - Illustrate their understanding of the relationship more...

Human Resource Management HRM Selected HRM Modules from HRM A Practitioners Approach

A. OBJECTIVES: A. 1. Human Resource and Personnel Management By the conclusion of the established learning activities, delegate will be able to: - Demonstrate understanding of distinction between personnel management and human resource management. - Indicate the significant aspects in development of human resource management and personnel management. - Demonstrate an more...

Human ResourceTraining and Development Management ...tivation. a Social differentiation in motivation. a Culture differentiation in motivation. a Wealth as a factor in motivation. a Class as an issue in Motivation. a Individual expectation and motivation. a Individual preferences as a motivating factor. 4 Training Needs Analysis: Determining Training Needs a Part 1 a a Rationale For and Definition of Training Needs more...

Managing Individual Performance

...el - Encouraging positive and effective organisational culture - Culture and organisational values - Level and type of motivation customer or clients, product or service, - Degree of learning that is encouraged and general identity - Remuneration systems: - Factors affecting remuneration systems: - Governmenta ™ reduced or increased spending - Increased or more...

Personnel and Occupational Testing

...at different organisational levels - Distinguish between culture fair-and culture free test and which is appropriate for particular groups of workers and for candidates - Determine which projective are appropriate for individual groups or employees and for job applicants - Select the most appropriate setting and process for administrating psychological test - Demonstrate their ability to more...

Organisational Improvement Revitalising Organisations Through Organisational Development and Change

...development - Organisational climate; - Organisational culture - Organisational norms; - Organisational values, - Organisational power structure; - Worker commitment; - Structure of roles in organisation; - Inter-group collaboration; - The combination of the authority based in roles with the authority based in knowledge and skills; - The creation of an open system of more...

Motivating Workers Intrinsic and Extrinsic Rewards

Objectives of the course: 1. By the conclusion of the specific learning & development activities, delegates will be able to: 2. Demonstrate an understanding of the concept of motives and their value in organisational and subsystem effectiveness 3. Distinguish between the different sets of motivation theories, notably content, process and reinforcement 4. Demonstrate their ability to translate more...

Managing Internal and External Cultural Diversity

... data - Power distance emotion 2.) Organisational Culture and Communication OBJECTIVES: - Distinguish between the four types of organisational culture developed in the session - Link organisational cultural type with particular organisational structure - Match organisational culture with preferred communication pattern and type - Determine the effect of particular organisation more...

Employee Resourcing and Worker Motivation

Course Objectives By the conclusion of the specific learning activities delegates will: - Exhibit an understanding of the desirability of a limited turnover of staff. - Demonstrate their ability to determine the type of commitment that motivate particular individuals to join an organisation - Have designed ways of stabilizing staff turnover/ high turnover - Be aware of how more...

Enhancing Objective Accomplishments Through An Enthusiastic Workforce

... to motivation - Social differentiation in motivation - Culture differentiation in motivation - Wealth as a factor in motivation - Class as an issue in Motivation - Individual expectation and motivation - Individual preferences as a motivating factor 2.) Trainer Training for Executive Management OBJECTIVES: - Be conversant with the theories of learning and memory crucial to the more...

Diversity Management a Value Added Inclusion

...ged; - Have devised a managed approach to organisational culture; - Have devised a strategy for the creation of a bias-free human resource management; - Have devised ways to encourage a a gender friendlya ™ work environment - manifest in a bias-free career & promotion system and reduction in work-family conflict; - Demonstrate their understanding of a sentiencea ™ as a basis for more...

MSc Human Resource Training and Development Management

...tivation. - Social differentiation in motivation. - Culture differentiation in motivation. - Wealth as a factor in motivation. - Class as an issue in Motivation. - Individual expectation and motivation. - Individual preferences as a motivating factor A. 2. 13 Training Needs Analysis: Determining Training Needs- Part 1 - Rationale For and Definition of Training Needs more...

Organisational Development OD in Action Improving Organisational Effectiveness

...lopment - Organisational climate; - Organisational culture - Organisational norms; - Organisational values, - Organisational power structure; - Worker commitment; - Structure of roles in organisation; - Inter-group collaboration; - The combination of the authority based in roles with the authority based in knowledge and skills; - The creation of an open more...

Human ResourceManagement a Practitioners Approach

...ged. - Have devised a managed approach to organisational culture. - Have devised a strategy for the creation of a bias-free human resource management. - Have devised ways to encourage a a gender friendlya ™ work environment - manifest in a bias-free career & promotion system and reduction in work-family conflict. - Demonstrate their understanding of a sentiencea ™ as a basis for more...

From The Career Center

Effective Business Writing

Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. more...

From Calyptus Consulting Group

Working With International Vendors

If you want to gain a competitive edge through global sourcing and creating value from global alliances then this is a good course for you. In this 1-Day program, you ll learn how to effectively lead virtual teams, cross-border supply management, and all facets of business partnerships. Specific topics include how to: understand terms unique to international purchases; develop productive and more...

From Lorman Education Services

Bullying and Social Aggression ... helpful strategies for combating bullying and creating a culture that increases the positive forces in schools. Benefits for You - Define and spot the roles of the bully, victim and bystander - Identify the social costs of bullying - it's more dire that you think - Create and maintain a safe and welcoming school environment - Use effective strategies to confront bullying and social more...

From Bold New Directions

Resilience At Work

Resilience At Work is an experiential training program that enables participants to master the competencies of professional resilience, even during times of tremendous external change. Participants learn to assess their own individual resilience by looking at the components that support or detract from resilience using the SUPPORT model. Working from a platform of resilience, more...

Thriving In Times of Change

...ience from relationships to solution-finding to corporate culture, utilizing components of the S. U. P. P. O. R. T. model of Resilience. Support stands for: - Stress Hardiness - Understanding - Purpose - Perserverence - Optimism - Resources - Teamwork Working from a platform of resilience, participants learn to become change agents within their own team and organization. They learn to more...

From Lorman Education Services

Workplace Wellbeing: The Path to Enhanced Productivity

Managing Workplace Health - Many Canadian companies are at the forefront of a growing global recognition that business productivity is both positively and negatively affected by workforce health. Whereas HR was previously focused on managing health care costs, attention is now increasingly directed towards managing health and wellness initiatives aimed at improving workforce health on a more...

Performance Evaluations of Employees

...ion, the talent war rages on. Good people who embody your culture and give you their discretionary effort are hard to find and often hard to keep. Join us for this must-attend seminar and get surefire techniques for overcoming challenges surrounding performance monitoring and coaching. Solve your toughest problems regarding engagement and its impact on performance. And that s not all This more...

From Wintrac Inc.

Strategic Planning Skills This course will provide you with a process for developing a clear understanding of your business's culture, operations, and market position, while facilitating the development of a strategic blueprint for gaining the competitive advantage necessary for your business's success, now and in the future. You can get a complete list of other Business Skills classes at more...

Civility in the Workplace It is not always a given that you will like the people that you work with, but it is important to understand the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the more...

Getting the Results Without the Authority ...culture, there are circumstances in which a person who possesses no formal authority is required to accomplish a task or complete a project. Perhaps you will recognize a problem or a business need, and you will assume responsibility to resolve the issue. Or your manager may direct you to complete a task in which you will need to solicit the help of others in order to complete the task. This more...

Building Organizational Trust New Manager development ...ace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture. You can get a complete list of other New more...

Building Organizational Trust ...ace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture. You can get a complete list of other more...

From Learning Technologies, Inc.

Problem Solving and Decision Making

...eal and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: more...

Sales Success

...real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what more...

Meeting Effectiveness

...ess real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is the more...

Cross Gender Communication

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Building A Strong Telecommuting Work Team

...rtual teaming is a complex blend of team, technology, and culture. At its core is the functional team unit, with all of the challenges of a traditional face-to-face environment. This includes: clarity of purpose, goals, roles and responsibilities, communication, conflict management, participative leadership, and most of all, trust. In a virtual environment, these challenges are compounded by more...

Presentation Skills

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Writing Effectiveness

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Managing Across Generations

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Learning Technologies Consulting Services

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Change Management

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Effective Performance and Employee Management

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Steps to Effective Delegation

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Conflict Management

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Developing a Successful Sales Team

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Essential Communication and Listening Skills for an Effective Workplace

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Effective Coaching Skills

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Understanding and Managing Diversity

...preciating differences and better understanding different cultures. We also explore how to benefit from diversity rather than allowing it to build walls (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where more...

Interviewing Skills

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Giving and Receiving Feedback

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Essential Listening Skills

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

Classroom Sessions, Workshops, and Assessments

...s real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is more...

From Management Training Institute

Leadership Edge

...te more fully a Develops a more positive organizational culture a Grows commitment to all around excellence Who Should Attend a Senior Executives & Managers a Middle Managers & Supervisors a Everyone in a role of influencing others a Team Leaders Workshop Materials Every participant receives a personalized DiSC Personality Profile along with a copy of the more...

Coaching Skills For Managers

...o contribute more fully a Develops a more positive team culture a Deepens satisfaction through living values Who Should Attend a Senior Executives & Managers a Middle Managers & Supervisors a Everyone in a role of influencing others a Team Leaders Workshop Materials Every participant receives a personalized DiSC Personality Profile along with a Participant Workbook of more...

From Simons-White & Associates, Inc.

Beyond Customer Satisfaction To Customer Value

...kills that are necessary for creating a customer centered culture at the workplace. Course Objectives: Upon completion of this program, you will be able to: Outline the Value of Customer Service & Satisfaction Draft a personal Vision Statement that will ensure a customer focus Create a model to identify internal and external customer & supplier requirements Discuss measurements more...

From Meirc Training and Consulting

Managing and Coordinating Training Proactively - Dubai and Beirut

By the end of the program, participants will be able to: Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance more...

Advanced Compensation Management - Dubai Kuala Lumpur

By the end of the program, participants will be able to: Understand the value of performance based reward systems as a business tool and a motivator of employees. Evaluate the uses and benefits of short and long term incentives. Match compensation systems and organization culture. Stay up to date with trends in compensation. more...

Certified Customer Service Executive - Customer Service

Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Understand the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and more...

Managing and Coordinating Training Proactively - Training and Development By the end of the program, participants will be able to: Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance performance. more...

Career Development and Succession Planning

Understand the basics of career development and succession planning. Distinguish succession planning and management from replacement planning, talent management, and human capital management. Compare traditional and career planning-oriented HR focus. Explain employee and employer career development roles. Examine innovative corporate career development initiatives. Close the developmental gap by more...

Certified Customer Service Professional - Customer Service By the end of the program, participants will be able to: Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Comprehend the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic more...

Advanced Compensation Management - Human Resources Management By the end of the program, participants will be able to: Know the linkage between compensation and business success. Match compensation systems to organization culture. Understand the importance of performance based rewards to the Total Rewards concept. Discover the future of compensation in the region. Discuss the growing trends towards a work/ life balance. more...

Managing and Coordinating Training Proactively

Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approaches. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance performance. Evaluate the effectiveness of training. more...

Certified Customer Service Professional

Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Define the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and the more...

Advanced Compensation and Benefits

Link effective compensation management to continuing business success. Design and carry out compensation surveys. Match compensation systems to organization culture. Design a performance based reward system. Discover the future of compensation in the region. Discuss the growing global trend towards a work/ life balance. more...

Career Development & Succession Planning

Objectives: By the end of the program, participants will be able to: List the major advantages and common benefits to career development. Understand how career development systems are aligned with other HR functions. Define the roles of all stakeholders in promoting a development culture. Design Individual Development Programs (IDPs) and implement systematic career development systems. more...

From Contacts Plus

Discipline Management

...culture, discipline can is a major problem facing corporate. In this course you will get your hand on the causes and solutions to beneficial discipline management. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand the purpose and reasons for implementing the companya ™s disciplinary procedure. Know the more...

Culture Diversity Program

...es and pitfalls to recognize values, beliefs and norms of culture and how it affects behavior. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understanding the meaning of culture and its value. Know how Culture Affects Behavior. Learn the Impact Of Cultural Values Identify the Basics of Culture Through Work. more...

Managing Customer Service ... for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This two days workshop will provide you with an opportunity to explore your responsibilities within your role as a customer service agent. As you discuss the various skills and techniques, you will draw from your own personal and varied experiences to share elements of reward and challenge. more...

Managing Employee Performance ...d, often lifelong impact on workers. Introducing a safety culture into your organization, where safety is valued as an integral part of the businessa ™ operation, not only saves the business time and money, it also builds a committed, loyal, healthy workforce. This two days workshop will give you the foundation to start building your safety culture. How You Will Benefit, objectives: By more...

From AQumen

Improved Attitude Work Culture To fit into an organization is just like getting married into a new home where adjustments are necessitated at a fundamental level. Changes are required in the way of doing things such as different ways of interacting and communicating, different approaches to managing authority and teamworka to name but a few! The wrong attitude, at professional and social levels, can lead to major more...

From The Safety Institute of America

Behavior Based Safety Seminar

A very high impact course for those who want to make an immediate impact on their safety program. Topics Covered: Behavior Based Safety (BBS) Program Elements: Overview of Safety Based Behavior, Establishing a Safety Oriented Culture, Psychosomatic Safety, Achieving a Successful BBS System, Recognition versus Reaction, Modifying the Safety Culture Why pay $2500 or more? Don't let the price fool more...

From Contacts Plus

Safety in the Workplace ...tand the difference between a safety program and a safety culture. Have some resources to help you understand the regulations in your area. Be able to launch a safety committee. Understand how to identify hazards and reduce them. Know some hiring measures that can improve safety. Understand what a safety training program will involve. Be able to identify groups particularly at risk for more...

From Mitchell Phoenix

The Team Leaders Program

The Team Leaders' Program is the foundation programme for managers wishing to develop their management style in order to increase their effectiveness in today's business environment. The structure of one seminar per month over three months allows the introduction of new ideas and the opportunity to put them into practice - the chance to do things differently. The sessions encourage discussions more...

Expert Presentation Skills Development

For trainers, speakers and presenters wishing to take their communication skills to the next level. Gaining immediate buy-in Audience engagement Persuasive content Gaining commitment Creating active reference Dealing with interruptions Handling difficult questions Confidence boosters The program develops world class skills and insight into the art of public speaking. The level of more...

From Contacts Plus

AT&T Diploma for Agents

Even the best communicators in the world have their pitfalls. Through this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them. This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path more...

From Expat 2 Expat Co. Ltd.

Conversational English - Level 3 to 6

This course is designed to develop the studenta s conversational skills, pronunciation, vocabulary and grammatical knowledge. The course is based on different books from Cambridge and Oxford depending on needs of the student(s) All classes can be tailor made depending on the needs of both students and enterprises. The levels begin a 3; students who can talk in shorter paragraphs and limited more...

From RapidBI Ltd

Creatrix Inventory - Innovation certification programme

The Creatrix is an inventory for use with individuals, teams and organisations. It looks at the current capability in terms of innovation. The Creatrix model (the innovation equation) can then be used to build innovative capacity in individuals, teams and organisations. Most organisations when they look at innovation, they look at the skills individuals have (generally creativity). The more...

From Sapphire Training & Consulting, LLC

Organizational Culture & Your Career

Are you interested in moving your career forward, but youa ™re not sure where to start? Many employees do not take advantage of their organizational culture when promoting their own careers and it is the easiest place to start. In this program we breakdown how to use the current organizational culture you are in to give your career that lift you are looking for. more...

Delegating

Delegation is not as easy as it sounds. When transitioning from manager to leader, this can be one of the most difficult tasks one can undertake. This class is designed to assist people in deciding what you can delegate and what you cannot based on your organizational culture. We will explore ways that you can let go of some work and allow others to play a key role in a work process. more...

From SETTEC

Organizational Development Change Management

* The objective of the Organization Development Seminar is to get people introduced to the concept of organization development & organizational change, and its importance in the fast growing market and information revolution. That in addition to role of effective leadership in the organization health and welfare of its clients & employees. The Organization Development Seminar will help you to: more...

From WWP Training Ltd

M_o_R Conversion Aims This programme is aimed at managers with full-time responsibilities for corporate governance or charged with enhancing an organisationa ™s risk management culture. Prerequisites An M_o_R ® Foundation exam pass is a prerequisite for attending this event. more...

M_o_R Practitioner Aims This programme is aimed at managers with full-time responsibilities for corporate governance or charged with enhancing an organisationa ™s risk management culture. Prerequisites Delegates should have completed the M_o_R ® Foundation course. more...

From Sapphire Training & Consulting, LLC

Growing into an Organization

Whether employees are new to an organization or new to working, this class will help them understand and adapt to the culture of their organization. The course discusses mission and vision statements and the importance of assimilating previous organizational cultures into the new environment. If someone is interested in moving up in an organization, this class is a must take! more...

From Talent Tools

DISC Certification Training

...les Profiling Tool a Survey Platform o Organisational Culture Survey o Customer Satisfaction Survey o Produce customised or original surveys using the Extended DISC Survey Platform You should attend if you are a manager, internal or external consultant, educator, coach, counsellor, trainer, mediator or are interested in understanding human behaviour to improve performance. Content more...

From Everrise Training & Consultancy

GLOBAL MANAGEMENT AND LEADERSHIP SKILLS ...cial responsibility, and ethics. a Explain the role of culture in international management and the cross-cultural communication environment. a Make use of effective negotiation skills for good decision-making. a Acquire strategy formulation and implementation skills for international operations. a State the organization structure and coordinating systems. a Describe the staffing more...

From Spectrum Training Services

Graduate Development - Developing Business Awareness

...ppreciating, and understanding cultural differences Your Culture - What makes you proud? Analysing and evaluating situations from a variety of cultural perspectives Analysing non verbal behaviour - Appreciate the meaning of gestures, posture, voice and context. Formal and non formal behaviours and preferences Communications The quality of the communication dictates the response you get! more...

Working in a World of Difference

...alism you have recognised that the ability to work across cultures is not instinctive and your effectiveness will depend upon your ability to manage, interact with and embrace cultural differences to develop your international business relationships. Duration & Options: Cultural Training & Development Programme - Duration: 3 Day Workshop Optional - Pre-Course Assessment - 2. 5 hours more...

From Relevant Trafik

Social Media Training Onsite Classroom Based Training

The provided training is the foundation for Social Media Management. We explain how to use the social web to achieve business goals. It will get you actively involved in using popular social media tools through practicing some key tactical activities: listening, connecting, contributing, communicating and community-building. We will train you in exploring the social web and for hands-on more...

Social Media Training Online Video Conference

...ll gain an understanding of social media concepts and the culture of the social web. Instruction is provided by remote viewing software and skype chat or phone chat. Training is for two hours. Groups are welcome. This training will include planning a social media strategy and social media measurement for a betetr understanding of ROI, and tools and insight into managing your social networks. more...

From Spectrum Training Services

Change Leadership

Duration: 3 Days In House Change is inevitable sometimes it is mandatory. You may be proactive in your approach to change or perhaps you are reacting to an event that you feel has been imposed upon you. Change Management is about transforming to better serve the organizationa ™s mission. The more complex the change, the greater the leadership challenge to coordinate a range of more...

Competency Based Performance Management

...in comparison to getting the right focus, leadership, and culture in place. Performance management is a fundamental and critical tool for best practice. Performance management starts with recognising competencies or the skills knowledge and behaviours that make performance effective. Course Aim This powerful workshop will enable you to identify the competencies that are essential to more...

Emotional Intelligence

... and emotional self-management is critical to a company's culture. Emotional intelligence is about managing feelings so they are expressed appropriately and therefore enabling people to work together and towards common goals in a constructive and transparent environment. When the executive values feelings, so will the employees. Research confirms that emotions are contagious. So, if the manager more...

Consultancy Skills for Training and Development Professionals

...egin the consultancy process Explain how organisational culture influences training consultancy and recommend appropriate solutions to meet the needs of culture Convert opportunities and monitor your sales pipeline Identify relevant data. Analyse and interpret data effectively Focus on analytical and proactive thinking to those client issues you are engaged to address interact with more...

From Publimaks International

Advanced Leadership & People Management - Dubai

This program offers opportunity for senior-level managers to acquire expert insights, explore leadership & people management concepts, and examine actionable strategies for building the kind of leadership and people manager to enable employees to deliver their optimum performance. This Advanced Leadership & People Management program also aims to provide participants with the ideas, frameworks, and more...

From Cosensa Learning & Development Ltd

Customer Care - Developing a Care Culture ...o create, maintain and build upon a positive and informed culture of customer care within their organisation. Contents: By the end of this training course each delegate will be able to: Identify the different kinds of customer Establish why poor customer care happens Describe customer likes and dislikes Grasp the importance of the lifetime value of each customer and of building sound more...

Preparing an Induction Course Objectives: Induction training is absolutely vital for new employees. Good induction training can ensure your new employees are retained and are able to settle in quickly and happily to a productive role. Induction training is as much about training in specific skills as it is about the basics seasoned employees take for granted: what the shifts are; where the notice-board is; what's the more...

Training Needs Analysis ...ves are aligned with organisational goals, objectives and culture; creating training solutions that are specific to the organisation. The aim of this course is to demonstrate how you can be sure that right staff are provided with the right training at the right time. Contents: By the end of this course each delegate will be able to: a Describe how the training needs analysis fits into more...

From Ora Solution

Oracle Supply Chain Management

APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in more...

Oracle HRMS

APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in more...

Real Application Cluster

APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in more...

Oracle Apps 11i Technical APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in more...

Oracle Apps DBA

APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in more...

Oracle Work Flow

APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in more...

From EMLab P&K

Mold Allergens Sampling and Data Interpretation

This seminar provides a unique and valuable opportunity to meet, learn from, and discuss your questions with an industry leading laboratory with decades of experience in fungal analysis and IAQ investigations. Topics include: - Fungal health effects - Sampling methods and devices - Spore trap, culture, PCR, and other analytical methods - Allergen sampling - Data interpretation - Analysis more...

From Optivation

Workplace Coaching Series- Unit One October 11 Unit One: What is Workplace Coaching - 3 Hours Bemidji State University, Bridgeman Hall 204 -Creating a Coaching Culture -Establishing Expectations -Using an Adult Learning Approach to Coaching -Coaching on the Fly. -The Effect of Generational Diversity on Coaching more...

Workplace Coaching Series- Unit Two Unit Two: Coaching Technique: Positive Feedback - 3 Hours Bemidji State University, Bridgeman Hall 204 -Creating a Coaching Culture -Establishing Expectations -Using an Adult Learning Approach to Coaching -Coaching on the Fly. -The Effect of Generational Diversity on Coaching more...

Workplace Coaching Series- Unit Three October 25 Unit Three: Coaching Technique: Constructive Feedback - 3 Hours Bemidji State University, Bridgeman Hall 204 -Creating a Coaching Culture -Establishing Expectations -Using an Adult Learning Approach to Coaching -Coaching on the Fly. -The Effect of Generational Diversity on Coaching more...

Workplace Coaching Series- Unit Four November 1 Unit Four: Constructive Feedback a Part II - 3 Hours Bemidji State University, Bridgeman Hall 204 -Creating a Coaching Culture -Establishing Expectations -Using an Adult Learning Approach to Coaching -Coaching on the Fly. -The Effect of Generational Diversity on Coaching more...

From Illumine Training

Accelerated Learning for Trainers

Accelerated Learning for Trainers Dramatically increase the effectiveness of your training delivery Benefits This engaging, action-packed programme has helped hundreds of trainers to transform their organisationsa ™ culture of technical training delivery. They are now more imaginative and confident, and their courses have demonstrably more impact and effect. www. illumine. co. uk/ more...

From Global Innovative Campus

Resolving Conflict in the Construction Project Environment 18 CEUs ...se drivers Explored the connections between conflict and culture Used a interests/ positions model to analyze conflicts in their context and design possible responses Practiced using an interest based communication model for addressing conflict Developed a definition of negotiation Identified the core knowledge, skills and attitudes needed for successful negotiation Distinguished interest more...

From Illumine Training

Train the Coach ...performance. Many organisations now support a coaching culture; however it is only the most dedicated of managers who implement this effectively as part of their management style. Coaching is the technique that enables us to get the best out of other people. It can provide empowerment and support in a wide variety of ways. Coaching is a powerful skill, which is now proving highly more...

From Management Development Associates (NA) Inc.

Business commercial and leadership skills

...ning programmes reflect your genuine work environment and culture, helping your people make sense of their business experiences while offering new avenues to explore. We offer our clients a fresh and innovative approach to business, commercial and leadership skills training. We regularly fuse classroom-based training with engaging business simulations, professional-actor role-plays and more...

From Creativity Workshop

Creativity Workshop in Crete, Greece

...cal home of the Minotaur of the Labyrinth and matriarchal culture, is only 2 hours drive away. Each day the Creativity Workshop in Crete will meet for 3 1/ 2 hours. We will explore ways to expand our creativity through a series of exercises including guided visualization technique, automatic drawing and writing, map making, memoir, and storytelling. Throughout the workshop, the exercises and more...

From THOMAS HOUSTON associates, inc

Affirmative Action Training Program

THOMAS HOUSTON associates, inc. has over 30 years of experience in the areas of EEO, Affirmative Action, and Human Resources behind the development of our training programs. Consistent application of knowledge gained through conducting compliance evaluations throughout the country ensures that our training programs remain current with the a hot issuesa in these areas. We will provide more...

From Results Coaching Systems FZ LLC

Coach Information Evening

Results Coaching Systems regularly runs free educational sessions in Dubai. These are highly informative and interactive presentations designed to give you all the information you need to decide if you'd like to partner with Results and become a coach. Some of the topics covered include: #What coaching is # How and why coaching works # Who Results Coaching Systems are # The RCS Coaching more...

Intensive Coach Training

About this program RCS offers an ICF Accredited Coach Training Program, Everything you need to begin coaching. If you are interested in making a career change, building an additionalrevenue stream as a professional coach, or learning to coach others inside your organization, this is one of the coaching worlda s most respected and intensive training experiences. The Intensive Coach more...

From Occupational Safety Training Institute

Program Policies and Procedures This course discusses the need for an effective Written Safety Program and Policies. Upon successful completion of this course, the student will be able to: analyze the requirements of an organization existing safety program; develop site-specific elements of an organization safety program; and determine the effectiveness of current safety program. Major topics covered in the course are: the more...

From Therapy and Spirituality with Richard Harvey

Building a City of Light - Societal and Cultural Implications of Personal Growth and Psycho-Spiritual Development

...and spiritual practice in the creation of our society and culture. Led by Richard Harvey, it is open to both individuals and couples. The workshop is for people who wish to explore how they relate to the world and revision the effects of iner work on their lives . The workshop is intended to deepen and enrich through insight and understanding, both experiential and intellectual. It more...

From Amplios Academy

Survive the Recession 1 Day

...veral key aspects of your business: strategic planning, culture change and performance management. Training method The training method involves: > Description of the theory > Reinforcement of the theory by case studies > Involvement of the participants by techniques such as anecdotal feedback > Reinforcement of the learning by techniques such as mini-quiz > Resolution of queries by more...

Employee Performance Improvement 1 Day

Training objectives The purpose of this seminar is to: > Communicate the concepts of Competency Development (CD) > Equip the participants with fundamental CD development skills > Explain how to assess the best approach to CD design and implementation in different organizations Training method The training method involves: > Description of the theory > Reinforcement of the theory by case more...

Change Management Workshop 1 Day

Training objectives The purpose of this seminar is to: > Communicate the importance of change management as a skill > Equip the participants with fundamental change management skills > Explain how to assess the change management requirements of events, situations and projects and how to evaluate the success of the change efforts Training method The training method involves: > Description more...

360 Degree Feedback 1 Day

The purpose of this seminar is to: > Communicate the benefits and techniques of 360 degree feedback (df) as a skill > Equip the participants with fundamental 360 df skills > Explain how to tailor the 360 df methodology to organizational requirements The training covers topics such as: > Benefits of 360 df > Why 360 df initiatives can fail > Common 360 df content > How to link 360 df to more...

From Treeline Training, Inc.

Building Organizational Trust ...u the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture. Course Objectives : Successful completion of this course will increase your knowledge and ability to: a Understand the benefits of working in a high trust more...

From People Biz Inc.

The Seattle Coaching Clinic Coaching Skills for Managers Leaders

...ccountability - What it takes, How to infuse your company culture with it. Personal Foundation - Modeling "Real Power" in the workplace. When? 9 am to 5 pm on Tuesday, September 28th 9 am to 4 pm on Wednesday, September 29th Where? White Pages 1301 Fifth Avenue, Suite 1600 Seattle, WA 98101 Hear from previous participants... "The thoughts, structure and information more...

The Coaching Clinic Coaching Skills for Managers Austin TX

...ccountability - What it takes, How to infuse your company culture with it. Personal Foundation - Modeling "Real Power" in the workplace. When? 9 am to 5 pm on Thursday, November 4th 9 am to 4 pm on Friday, November 5th Where? Highland Mall Blvd., Suite 403 Austin, TX 78752 Hear from previous participants... "The thoughts, structure and information shared in this class more...

From Treeline Training, Inc.

Reestablishing Workplace Civility In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on more...

Cultural Competencies In this course participants will identify the components of cultural competencies in the workplace. They will work together to create a cultural competency profile including personal goals to empower individuals to practice acceptance within their environment. Participants will leave this course with more understanding of others cultures and traditions, while also learning positive techniques to more...

From People Biz Inc.

Laser Coaching - Managing your service or product ...onth. Topics include: Communication Team Building Culture beliefs, language, practices of your company Vision Strategy Goals HR issues such as hiring, firing and retaining Marketing your business services or product Understanding financials budget, profit margin and cash flow Accountability Leadership development Alicia Marie and Jennifer Robinson utilize their business more...

Strategic Planning Teleclass starts Feb 3rd Join this 4-week teleclass and... - Define and create your vision statement - Define and write your mission statement - Create a future organizational chart to map your hiring strategy - Look at your culture and define your company values - Create action plans with your partner or team Cost of the course is $89. Current coaching clients are free! All classes are at 3pm CST. more...

The Coaching Clinic Coaching Skills for Managers & Leaders- Austin TX

...ccountability - What it takes, How to infuse your company culture with it. Personal Foundation - Modeling "Real Power" in the workplace. When? 9 am to 4 pm on Tuesday, May 11th 9 am to 5 pm on Wednesday, May 12th Where? 314 Highland Mall Blvd. Ste# 403 Austin TX 78752 Hear from previous participants... "The thoughts, structure and information shared in this class will have more...

The Coaching Clinic Coaching Skills for Managers in NYC

...ccountability - What it takes, How to infuse your company culture with it. Personal Foundation - Modeling "Real Power" in the workplace. When? 9 am to 5 pm on Thursday, March 18th 9 am to 4 pm on Friday, March 19th Where? NYC Seminar and Conference Center 71 West 23rd St. New York, NY 10010 (corner of 23rd St. and 6th Ave.) Cost is $495 and includes a workbook, DISC assessment more...

The Coaching Clinic Coaching Skills for Managers May 7th 8th- HCRA Certified

...ccountability - What it takes, How to infuse your company culture with it. Personal Foundation - Modeling "Real Power" in the work place. Hear from last years participants "The thoughts, structure and information shared in this class will have a profound impact on my business, my employees and in my person life." Maureen Borzacchiello- Creative Display Solutions- New York "I am more...

The Coaching Clinic - Coaching Skills for Managers 314 East Highland Mall Blvd. Ste #403 Austin Tx

...ccountability - What it takes, How to infuse your company culture with it. Personal Foundation - Modeling "Real Power" in the workplace. TUITION $395.00 Tuition includes a full DISC Assessment, student notebook and a complementary coaching session with Alicia Marie. $295.00 Tuition to add additional employees from same company. $295.00 Tuition Early Registration by May 12th more...

From Linkage, Inc.

Organizational Culture and Change Offered in exclusive partnership with Denison Consulting Organizations today experience change in faster cycles than ever before. Major transitions such as mergers and acquisitions, turnaround situations, and organizational restructuring place pressure on strategy and performance. To deliver business results through periods of change and transition, competent change agents need access to tested more...

From DW Associates Pte Ltd

How to make competition irrelevant?

...adership with vision, strategy, and values. Creating the culture for innovation. 3. How to earn respect as a leader. Creative leadership. A cool company needs hot group. 4. Corporate culture and corporate philosophy. Lessons from winners and losers. 5. Searching and building competitive advantage. 101 best sales & marketing ideas 6. How ideas are shaped. Differentiate or die. Ideas more...

How great leaders get great results?

...l factors considered by most workers are the company, the culture, enlightened leadership, care of people, growth and opportunity, meaningful work, compensation and benefits, and making a difference. Based on extensive research, this exciting new highly thought-provoking and inspirational seminar helps managers explore what it takes to become a top-rate leader in the new millennium. At more...

Drive action from Creativity & Innovation to win new business opportunities

Seminar Introduction ==================== Today's environment demands innovative solutions. Applying creativity to daily issues is the key to success. The quality of an organisation s intellectual capital is increasingly recognized as the competitive advantage in business. Learn how to unlock and harness the vast amount of unrealized intellectual potential in you and others to attain more...

How skillful leaders develop winning competitive strategy and respond to change?

...nagement vs. Leadership. 6. Mission possible. Corporate culture and corporate philosophy. 7. Collaborate to innovate. 8. Necessity breeds invention. Making it happen. 9. Lessons in creativity. Having great ideas. 10. 10 objectives to keep in mind when starting work on the next new thing. 11. Change that creates a new dimension of performance. 12. Innovative companies. 13. How to more...

Resilience Entrepreneurship

...veryone who wants to tap on ideas to create a fun company culture and make a difference to their work and life. Teams are highly encouraged to attend Past participants include Johnson & Johnson, Braun, Becton Dickinson, Braun, Kelly Services, Baxter, Reuters, Guthrie, Unilever, Ajinomoto, Montblanc, Frasers Hospitality, Brewerkz, Mobile One, Siemens, IBM, Panasonic, Tyco Electronics, more...

Dare to be different Be enthusiastic Keep doing it ...t sharing!) 4. Ten strategies for an innovative culture. 5. Sharing third party stories - Moving from divergence to convergence. 6. People and books. http://ASBAlumni. blogspot. com/ http://dwassociates. blogspot. com/ (Strategic Marketing & Real Entrepreneurs) http://asiaspeakersbureau. blogspot. com/ (Creativity & Innovation) more...

How to bridge the gap between corporate leadership and entrepreneurial leadership

...organization in new and creative ways. The good to great culture. 6. Overcoming common organizational barriers. Let your creative ideas flow. 7. Innovation framework. 8. The seven laws of marketing. 9. Developing innovative products and services. 10. Brainstorming techniques. Who must attend? This seminar is for line managers, supervisors and team leaders of all levels more...

From People Biz Inc.

Ask an Expert- Mel Kleiman Free Conference Call @ 2 pm March 5th Certified Speaking Professional Mel Kleiman is North America s leading authority on how best to recruit, select, and retain top-quality employees. A renowned consultant, speaker, author, and trainer for over 25 years, Mel is also the founder and president of Humetrics, a leading developer of systems, training processes, and tools for recruiting, selecting, and retaining an exceptional workforce. more...

The Coaching Clinic -Coaching skills for managers

Coaching is the quickest and most effective method for developing your employees. Coaching leads to initiative and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance. A fun, highly participative and practical course designed to provide you and your managers with the tools and skills needed to become an outstanding coach. Participants will go away more...

From Ripley Training Limited

Tackling the 'Sickie Culture'

This course will cover the essential tools and techniques for successful marketing. more...

From Pearlcatchers Ltd

Coaching and Mentoring

...mance capability. High performing organisations develop a culture where people are supported and challenged in their development through coaching dialogues these conversations ultimately develop performance across all levels and all roles within an organisation The coaching process engenders support, challenge, trust and belief in an individual s performance. It is a life skill that enables more...

Customer Service Excellence We believe that to truly achieve Customer Excellence within an organisation, your customers must be at the heart of your organisation, so we work on three key areas: a Culture / Attitudes a Processes / Systems a Skills / Knowledge We help you to create a Customer-focussed Culture, review your customer processes and offer training so you can gain skills and tools to put your customers more...

Influencing and Impact Personal impact and charisma are often cited as key differentiators in influencing, but many claim that these are traits you are born with a or not. In fact, research suggests that a charisma personality is 50% innate and 50% learnt. This fully experiential and accelerated programme will help your employees develop these essential skills from understanding the basic concepts of influencing, more...

Management and Leadership Development ... direction your organisation needs to take and define the culture within which you operate. The role of the manager has never been more complex than in todaya ™s business environment. Not only do they have to manage the performance and development of their team, they are now increasingly called upon to manage projects, change initiatives and to operate on both operational and more...

Change Management and Culture Tough competition and government reforms mean that no organisation can afford to stand still. As a result, change has moved from the traditional a unfreeze, move, refreezea ™ approach to a much more evolutionary style where innovation and experimentation lead to continuous improvement. To create an organisation that truly embraces change and innovation, you need three key factors: more...

From TrainersDirect

Resolving Conflict - Strategies for Improving Communication and Building Relationships

...ropriate to your organization. 8. Organizational and Culture Considerations; a presentation by your company s legal department outlining do s and don ts in dealing with conflict in your company 9. Organization-wide Opportunities to Reduce Conflict: Building a culture which proactively promotes open communication. 10. Next Steps: Plan for your successful implementation of more...

From Agile Transformation Inc

Executive Manager Overview of Agile

...style, team dynamics, existing processes and organization culture. We will explore the tactical and strategic aspects of applying Agile and Lean to your organization. We discuss Building Cross-Functional Service/ Feature Teams, Agile/ Lean Portfolio Planning, Agile Performance Reviews and Rewards, Agile Contracts and Vendor Management, the role of the Agile PMO and outline steps you can take to more...

From Bpminstitute.org

Understanding Cloud Computing and Its Value Proposition in BPM

...resource availability, technology limitations and company culture. This course starts with the definition of Cloud Computing and an explanation of the business drivers for it, including use cases and selected vertical industry initiatives. It will explain the basic concepts of Cloud Computing and the three categories: IaaS, PaaS and SaaS. It will describe Cloud Service Governance, more...

From People and Processes, Inc

Onsite Strategic Maintenance and Reliability Improvement Training

...d to strategically drive a proactive reliability-centered culture. The course begins with assessing and benchmarking the organization, analyzing the gaps, and developing a strategic roadmap or Plan of Improvement to begin implementation. As part of the benchmarking and Plan of Improvement development, participants are immersed into components and practices necessary to drive and sustain the more...

On-Site Maintenance Management Principles Training

...nel attempting to create a proactive reliability-centered culture, even if not pursuing certification. Through real life examples, case studies, and industry recognized Best Practices, the course will educate the participants on components and processes necessary for world class equipment reliability and operation that lessens operational costs, and drives continuous improvement. With more...

From PCC (Psychology of Culture Change) LLP

Business Diagnostix ( OOQ )

...o provide this diagnostic assessment of your company and culture as a stand alone offering, providing you a valuable platform from which to address the deeper issues of change. Where we do subsequently provide our '4DC' Course (An Exclusive course for leaders at any level, detailing the mechanics of the psychology of culture and change) we also link the findings from the assessment to the more...

Executive Coaching and Mentoring

PCC provide support for Executives who require professional, mature experts in all matters related to change; Our seasoned team can support individuals at both a personal development and professional level. In our experience we have found the most valuable service offered to senior managers and execs is an ear to listen and a compassionate yet educated, experienced and structured opinion for more...

World Class - Lean Manufacturing - The Psychology of the tools and techniques

There has been an essential element missing from the application of 'best practice' tools and techniques for approx. 40 years since World Class / Lean, landed in the West from the East, as copied from the 'Toyota Production System' (TPS). The reason for this is as follows: Originally branded Quality Circles, before quite quickly becoming Total Quality Management, this approach forced out the more...

4DC - My Role as Leader

...My Role As Leader Understanding the psychology behind Culture Change PCC provides exclusive and advanced Leadership development courses, that are at the heart of our coaching, mentoring, strategic development and tools and techniques training services. This exclusive course provides a practical route to innovation, creativity, empowerment, engagement and ownership that becomes part more...

From Modulus

Executive Overview of Agile Training

...es, leadership style, existing processes and organization culture. We will explore the tactical and strategic aspects of applying Agile and Lean to your organization. We discuss Agile Portfolio Management, Vendor Management, the role of the Agile PMO and outline steps you can take to develop an Agile Rollout plan. The 2 day version of this course also allows your team to "experience" some of more...

From Repario Ltd

Team GroundWorks

Based upon the GroundWorks model, teams define and (re)establish rules for behavior in three areas: * CommonGround * BattleGround * UnderGround Mixing experiential activities with group discussion, the team begins to create a micro-culture for 'how things are done around here'. Through this active process, your group also determines how to hold each other accountable. more...

From Safer Food Scores

Level 1 Award in Health and Safety for Catering Whoa ™s it for? This qualification is intended for candidates working in catering and those who are preparing to work in the industry. It is ideal as part of a company health and safety induction programme, but could also form part of ongoing refresher training designed to improve the health and safety culture in a workplace. There are no pre-requisites for this qualification but it is more...

From Ducat

Best .Net Training in Noida, Delhi, Faridabad, Ghaziabad

Ducat offers an environment of Microsoft .Net Technology where realization of career ambitions is as much of a goal as all around personality development and learning to have fun. Ducat provides you with a perspective on both the Indian and overseas markets and prepare you to participate in the emerging international e-conomy. Ducat are a company thata ™s sensitive to your professional and more...

From CP Training Consortium

Managing The Training Development Function Organisations continue to seek the solution to their business problems when perhaps the answer lies in the existing workforce. The true worth of developing people is often considered to be difficult to measure. If managers adopt a business approach to managing training and development, the function can become a vital contributor to the future success of the organisation. more...

Developing Coaching Expertise

This five-day programme is designed to train and equip in-house personnel and trainers with the core coaching competences and the appreciation of their contribution to the development of a Coaching Culture. The programme will develop the skills of the participants in coaching with a focus on the fundamentals of coaching preparation, interactions with coachees and the development of a consistent more...

From PTR Training

Leading a Diverse Team

As a leader, you must understand the reality and importance of cultural differences in today's workplace. You will learn to understand and appreciate all types of people and how onea ™s historical culture shapes current attitudes and behaviors. You will learn to promote diversity and differing perspectives, and create a workplace that is accepting and appreciative of all types of employees. more...

From Dolphins Group-Dolphins Training & Consultants ltd

Public image Dressing and etiquette Skills Training in Kenya and Africa

...sense of professionalism, competence, trustworthy, taste, culture and class. Are you moving with confidence and ease through the five levels of acceptable dress in the business world? What about your team? When is the last time your HR department reviewed the body language, clothing and etiquette aspects within your organizations. How many opportunities are being missed or more...

From BodhiH Training Solutions

HR Training for HR department Staffs ... HR role in creating or changing an organizationa ™s culture a Counseling and mentoring employees a Creative problem-solving All our corporate training programs are customized to the clientsa ™ requirements. For Corporate Training Solutions, Contact Us NOW: Bodhih Training Solutions Pvt Ltd Bangalore: +91 80 4204 9751/ 9752/ 9753 a solutions@bodhih. com Chennai: more...

Cross Cultural Training - customized training across india ...n, Australian, Middle-east and South-East Asian countries culture training a American Culture a American History a Cultural Foundations a Cross Cultural Communication a Communication Styles a Comparative Values (American a Indian) a American Tongues / Regional Dialects a Lifestyle Management a American Customer Attitude & Expectations a General American more...

From Multidimension Training & Consulting

Positive Work Attitude - The Key to Higher Productivity

Positive Work Attitude a The Key to Higher Productivity by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. Positive attitude is essential for the delivery of high quality service. Lack of right attitude is the leading cause of conflict at workplace. Although so much focus has been put on changing cultures and the impact on organization, it is no doubt, that the right attitude more...

From BodhiH Training Solutions

Work-life Balance ... Stress and work-life balance a Tackling the long-hour culture a Integrate personal, family, and work lives a Importance of strategic breaks a Planning vacations and weekends All our corporate training programs are customized to the clientsa ™ requirements. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road, Hoysala Nagar, more...

Leadership Training Middle and Senior level managers ...wards and Motivation strategies a Developing corporate culture a Conflict management a Emotional intelligence All our corporate training programs are customized to the clientsa requirements. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road, Hoysala Nagar, Off Banaswadi Outer Ring Road Bangalore a 560 016, India Ph: ++91 80 more...

From Manufacturing Executive Institute

Building an Effective Audit Committee What This Means to Transparency and Your Banking Relationshop In cooperation with Dunkirk Governance Specialists, LLC (New York), the Manufacturing Executive Institute (MEI) is proud to announce a new 1-day seminar in our Quarterly - "Professional Governance" workshop series that focuses on how to build an effective Audit Committee that can greatly strengthen your private companya ™s corporate governance practices. This includes the creation of powerful more...

Managing Business Risks - One of the Private Boards Most Important Roles This workshop focuses on how the Board of Directors can help create an effective framework for risk assessment and management. The program demonstrates how to create a culture within your company that promotes understanding and awareness of risk issues, while at the same time maintaining a balanced perspective on risk management. more...

From India Facilitation Network

Coaching for Performance: A new task for Managers

... this workshop to initiate the introduction of a coaching culture or to further enhance and clarify existing practice Who should attend This Workshop is particularly relevant for general managers from supervisory level upwards, and HR managers, wanting to know how to improve their personal and organizational people management skills. Organizational benefit will be greatest if three more...

Ato Z of Mastering Change Management ...n a constant state of evolution as organizations and as a culture. Rapid and continuous change was not something our predecessors had to cope with in the early part of evolution. The phenomenal increase in the pace of change is a recent phenomenon. Change is here to stay and it is a reality of modern life and modern business. How well do we manage change? While most of us do agree that change more...

From Breathing Space Personal Growth Ltd

Embracing the Change A Mindful Journey through Menopause ...in which we define ourselves. In our contemporary Western culture, we allow ourselves little time for rest, reflection and celebration of this important phase in our lifea ™s journey. This weekend residential retreat at beautiful Croydon Hall, Somerset embraces an earlier tradition of contemplation and creative activity at times of change and transition, helping you to develop stability more...

From Neoedge Pte Ltd

Mastering Loyalty for Sustainable Profitability Nearly every business has an increasingly global footprint or is facing new competitors both locally and from outside their home territory. Many loyalty schemes can demonstrate increases in revenues for operators and it is evident that loyal customers tend to spend more than their promiscuous counterparts. Just a small percentage of customers account for a high percentage of profit. Loyal more...

From Reliability Center Incorporated

PROACT Root Cause Analysis Methods Training

PROACT ® RCA and FMEA training provides problem solving skills and techniques to properly investigate, analyze and prevent failures and risks. Upon completion of this course, you will have the skill sets needed to complete a thorough and fact-driven Root Cause Analysis. Using the PROACT Approach, you will learn fact-finding techniques, investigative strategies and skills for collecting and more...

From Dever Solutions Limited

Business Architecture An Approach for Effective Business Design

A foundation course in business architecture covering the role of business architecture and it's fit with enterprise architecture. The course introduces the tools, terms and techniques used by business architects and gives focus to developing "Target Operating Models". The course is usually commissioned by organisations wishing to develop an in house capability in business architecture. The more...

From Spiritual Wisdom Learning Centre

Mediumship Understanding and Development

Weekly Program of Mediumship understanding and development covering these topics in an interactive presentation and weekly meditation. Continuing weekly meditations aid the development process of the student. With basic knowledge in place, the practice opens the psychic centres for meditation and mediumship. Subjects include: Introduction What is a Psychic? What is a Medium? Awaken the Psychic more...

Advanced Subjects for Spiritualism Ordination

PSYCHIC INFLUENCES IN THE BIBLE As the psychic influences in the Bible are examined, the student will see that the Bible, properly interpreted and translated is a book about Spiritualism. It shows that spirit communication has been humanity s heritage since ancient times and can continue to aid the progress of humanity. A list of psychic phenomena appearing in the Bible is included. PSYCHOLOGY more...

Advanced Subjects for Spiritualism Ordination

HISTORY OF SPIRITUAL HEALING Spiritual Healing runs like a golden thread through the history of all healing practices. As we trace this thread through history, can we find its responsibility to healing into the future? The aim of this course is to introduce the student to the great healers of the past, to show that spirit communication has been man's heritage since ancient times and to relate more...

Advanced Subjects for Spiritualism Ordination

SCIENTIFIC ASPECTS OF MEDIUMSHIP Our aim is to introduce the student to the main aspects of the phenomena of mediumship in Spiritualism. The notes consist of brief descriptions of mediumship and the scientists who examined these phenomena. There can be no argument against the definition of science pertaining to the religion of Spiritualism. The knowledge gained of the natural laws of life that more...

Basic Course in Spiritualism

INTRODUCTION The Basic Course in Modern Spiritualism consists of 12 separate but interrelated topics that are essential to the student's gaining a firm grounding in the Religion, Philosophy and Science of Modern Spiritualism. Pictures and other resources are also available and new related content will be added as it becomes available. At the beginning of each section you will find several more...

From ITWerkz Global

Team Appreciation Programme

... 3. To encourage sharing best practices and promote the culture of excellence in service through accelerated Experiential Learning. 4. To instill corporate mission, be more customer-centric and connected to the team members as your internal customers. 5. To enhance interpersonal working relationships through appreciation of each individuala ™s personality preferences more...

From AviaEd

Safety Management Systems your airport Join us for an informational day discussing what an SMS program is (the ICAO version), how the FAA is moving forward with their plans for SMS, and how SMS differs from your current practices. We will talk about Risk Management, Culture Change, Safety Leadership and Promotion, and Audit Principles. more...

From Thoughtline Consulting

Development Programs Paradigm Shift focusses on three core areas: Self Development Programs (SDP) Managerial development Programs (MDP) Leadership Develoment Programs (LDP) The above training interventions can be offered as an entire package or as individual programs. Customization is a must for all training interventions. We, as a matter of protocol, conduct pre and post training evaluations. A report will be more...

From University of Calgary English Language Program

Summer ESL course for High School Students Are you between the ages of 14 and 18 and currently attending high school? How about spending an unforgettable and exciting summer learning English in Western Canada! Experience language and culture directly while meeting new friends from around the world. Learning English has never been so much fun. more...

Optional Intensive Immersion Homestay ...best way to improve your English and learn about Canadian culture. It provides the student with an opportunity to practice his/ her English in an informal setting, and learn about Canadian culture. You will have a private room and share common areas of the home like the kitchen and the living room. In most cases, students will share the bathroom with the rest of the family. Evenings, you more...

Optional Semester Homestay Program ...best way to improve your English and learn about Canadian culture. It provides the student with an opportunity to practice his/ her English in an informal setting, and learn about Canadian culture. You will have a private room and share common areas of the home like the kitchen and the living room. In most cases, students will share the bathroom with the rest of the family. Evenings, you more...

From True North Executive Development

Ethics & Values

With issues of corporate integrity and accountability in the news daily, it's time for a refresher course in ethics. Our latest training program covers it all -- from taking home a few office supplies, to ethnic jokes, to insider trading, and more. These lessons have helped more than 84% of Fortune magazine's "Most Admired Companies" turn values into value-added results. Ethics teaches: * more...

From Dita Consulting

Mental Health and Learning Disabilities ...blems To enable participants to look at the roles of culture and gender and how these relate to mental disorder To prepare participants for some of the most common potentials problems they are likely to encounter To provide an outline of the key mental health problems and determine the differences and similarities between mental disorder and severe mental illness such as more...

From The Millennium Group International

Managing Teleworkers ...tter communication, establishing respect, building a team culture, creating accountability through self-monitoring and resolving conflicts. Course objectives: Successful completion of this course will increase your knowledge and ability to: Provide your organization a way of functioning more effectively during crisis situations and other business interruptions Manage through the more...

From Anchor Planning Group

Diversity and Inclusion Strategy Planning and Implementation

...fabric of an organizationa ™s policies, systems, and culture. This will include examining diversitya ™s impact on: a Leadership a Ways in which leadership drives diversity and inclusion throughout the company a Climate and culture a Ways to enhance the inclusion of all stakeholders a Personnel strategies a Ways to improve the processes and policies that support and more...

From University of Calgary English Language Program

Two-Week Language and Culture Courses This short intensive course will boost your oral fluency and your confidence in functional English communication. An excellent introduction to Canada, Calgary, and the university. An excellent way to refresh yourself with English before one of our 13 week programs. more...

Optional Activity Program Improve your English skills and visit some of Western Canada's top travel destinations while you study at the U of C. The activity program includes nine guided weekly excursions to points of cultural and social interest in and around Calgary. Activities include museums, concerts and cultural events, sporting events, outdoor activities, and two overnight trips to the world famous Canadian Rockies. more...

From The Training Experts Ltd

NEBOSH Construction Certificate The NEBOSH National Certificate in Construction is established as a leading health and safety award for the construction industry. The course is designed to cover general health and safety issues within a construction context as well as placing emphasis on the specific construction issues that make the industry amongst the most dangerous in which to work. Target Group It is aimed at more...

From FranklinCovey South Asia

Become a Coach Join Intensive Coach Training in India

...e a globally certified coach and two, creating a coaching culture within an organization so that leaders and managers can bring out the best in others. This is a very *High Impact* program to *help transform performance *& *develop people. *Personal Coaching, Executive Coaching and Business Coaching, all of them inspire the clients to search out possible ways towards outcome, make more...

From TrainSmart, Inc.

Influencing Corporate Culture ...tackles the tough stuff! It is about creating a corporate culture that enables people to perform at their best. Corporate culture can randomly evolve or your managers can create and nurture one. They can only do that if they have the Emotional Intelligence and leadership skills to do so. The Problem * Do you have the skills to help your organization transform into one that is more more...

Managing Employee Performance ...ce management system that is unique to the organization's culture and needs. There are three basic reasons for making an employee performance appraisal. The first reason is to encourage good behavior or to correct and discourage below standard performance. People who perform expect a reward, even if it is only recognition. Secondly is to satisfy employees' curiosity about how well they are more...

From FranklinCovey South Asia

Leadership Workshop Great Leaders Great Teams and Great Results - India ...actice the habit of "Think Win-Win" to build a High-Trust Culture and to unleash the power of people's minds and hearts a Learn to develop a new Mind-Set, Skill-Set, and Tool-Set to generate lasting results a Build an organization committed to a clear vision and common goals a Discover, through the confidential feedback of LQ (3600 Pre & Post Assessment), how other people perceive more...

From America First Consulting

Lean Six Sigma Yellow Belt Training

Yellow Belt training: Provides the tools to enable students to be improvement team members. The two day class covers the basics of Lean, Six Sigma and Theory of Constraints and ways to improve a process. This is an interactive class with lecture, discussions, simulations, video, and other learning activities. By training team members at this level it improves the effectiveness of the improvement more...

From Fathom Corporate Training

CULTURAL DIVERSITY SKILLS TRAINING

...American cultural values, Chinese cultural values and the culture of Mexico. These cultural courses result from collaboration among dozens of acclaimed intercultural experts from 35 countries. Participants learn a process for navigating cross cultural communication more effectively and learn to develop practical strategies for driving cultural assimilation. The course will boost more...

From Advanced Concepts

Personal Finance Training ... (state pension, healthcare, allowances etc) The buying culture in Spain, France and US. Leasing abroad to provide an income. Repatriation back into the SA Investment institutions in EU and US Local tax breaks REDUNDACY: THE VOLUNTARY ROUTE What tax will I have to pay? Should I pay off my mortgage? What about my pension entitlement? What benefits will I be losing? Should I more...

From Mobile Technical Institute

Cultivating a Culture of Teamwork

This seminar emphasizes different strategies for effective conflict management, and is designed to provide attendees with practical suggestions for improving the way they deal with conflict in the workplace. Just because people are employed by the same company does not mean that they see themselves as a team or that they engage in teamwork. Working together is not the same thing as teamwork. more...

From Rescue Institute

Executive Coach Training for Leaders HR Managers and Coaches- SHRM Certified

...reas of improvement. Positive impact on organizational culture through coaching. Interact with other like minded individuals who share similar values and challenges. Gain valuable resources to use after the program, which include: Rescue Institute Values Testa (personal assessment) Priorities Workbooka SWOT Analysis Time Audita Executive Dashboarda more...

From The Agile Consortium

Certified ScrumMaster Training with Practical Exercises

...me to market and increase quality - know how to create a culture of learning and continuous improvement - fulfill the requirements of the Certified ScrumMaster Program including preparation for the CSM Exam Finally this is one of the few CSM courses where you're likely to discuss the neuroscience and psychology of teams. This course qualifies for 14 PMI PDU's for PMP renewal --- I more...

From Coffee, Tea & Mandarin Chinese Language Center

Why learn Chinese with CoffeeTeaMandarin About CoffeeTeaMandarin Coffee, Tea&Mandarin Language Center is one professional Chinese language school which is well located in heart of former French Concession in Shanghai. CoffeeTeaMandarin is well-known for its flexibility, professonalism. Here you can find that Chinese is easy to learn and Chinese culture is easy to understand. more...

From Parthenon Box

Change Leadership in developing New Corporate Culture Workshop Overview The key managerial functions of planning, organizing, leading and controlling have long been seen as crucial to the success of any manager. Planning, organising and controlling remain important, but the change occurring in todaya ™s organisations has dramatically increased the need for strong leadership. This is particularly true of Cultural Change. This course will more...

From Virtues Village LLC

CORPORATE WOMENS RETREAT TRAINING

... learn new skills, practice speaking Spanish, explore the culture of North Central Costa Rica, and the intimacy of a homestay rather than hotel, be of interest to you? a Learn new skills and bond with a small group of women (maximum 8) a Sharpen your Spanish skills by speaking the language with locals at home, in the community and during tour activities a Experience the local more...

Womens Retreat in Costa Rica October 8-15, 2011

...n new life skills, practice speaking Spanish, explore the culture of North Central Costa Rica, and the intimacy of a homestay rather than hotel, be of interest to you? a Learn new life skills and bond with a small group of women (maximum 8) a Sharpen your Spanish skills at home and while touring a Experience the local culture, meet local people, sample local cuisine, and perhaps even more...

Awakening the Gifts Within - An Introduction to the Five Strategie of The Virtues Project ...on, prevention and healing programs globally. CREATE A CULTURE OF CHARACTER AND CARING in homes, classrooms, workplaces, institutions and communities with a simple, effective, strengths-based positive and proactive program. Cultivate respect and responsibility. Build resiliency, authentic self-esteem and self-confidence. Manage anger and counteract bullying behavior. Resolve conflict more...

From Parthenon Box

Training Coaching and Competency Development ...oles and assess your organisationa ™s conversational culture to increase retention - Develop a detailed action plan to put in place your recruitment, retention and succession planning strategies and make it work for your organization More information is available: http://www. parthenonbox. com/ index. php? option=com_jevents&task=icalrepeat. more...

From Strategic Development Inc

Managing Change The Tipping Point Simulation ...sired results, especially concerning changes in corporate culture (re-engineering, CRM, teambuilding, quality, coaching, just-in-time, etc.). Making change "stick" is challenging because there is no "silver bullet" for every business problem. In Leading Change, John Kotter estimated that 85% of companies fail to achieve their objectives. Paul Strebel, in the Harvard Business Review, reports more...

From New Skilz Corporate Training (Shanghai)

Hotel Customer Service Training ...mer Service Customer Service Western culture Handing complaints Service Manager Communication Skills Western Etiquette Discussing logistics Front desk Soft Skills Western hotels Offering info and help Reception Professional Attitude Western communication Proactive service more...

IT Software Developers Training ... professionalism. COURSE OUTLINE Western Business Culture Topics Solution Architecture Requirements Analysis Standardizing Documentation Client Requirements Programming Approach Setting Coding Standards Project Management Database Design Bugs and Enhancement Reusability & Modularization more...

Train the trainer Skills Training ...Culture Soft Skills Why attend this training course? NewSkilz can equip your in house trainers with the professional training skills needed to deliver effective corporate training. Regardless of if you train internally or for your clients. Who Should Attend? Company trainers and consultants who need to design and deliver in house training programs to staff in a professional, more...

Business English Multi-SkillsTraining Business English Multi-SkillsTraining 50 Hours | Business English Skills (Courses) Why attend this training course? Your staff need both oral and written business English communication skills. NewSkilz Business English Multi-Skills. Interactive communication. WHO SHOULD ATTEND THIS COURSE? Staff wanting a comprehensive course in business English: - oral business English - more...

Western Business Culture Training ...Culture 24 Hours | Cross Culture Soft Skills New Skilz Corporate Training specializes in cost effective tailored training solutions for companies in Shanghai. IT professional training, cross cultural soft skills and tailored business English skills in the form of skills development workshops and in-house company training. Our corporate training experts deliver a comprehensive more...

Expatriate China Orientation Workshop ...Culture Soft Skills New Skilz Corporate Training specializes in cost effective tailored training solutions for companies in Shanghai. IT professional training, cross cultural soft skills and tailored business English skills in the form of skills development workshops and in-house company training. Our corporate training experts deliver a comprehensive range of communication skills more...

From Directive Communication International

Creating a Leadership Enriched Environment

...culture, or at least Department culture, much of the frustrations and operational difficulties are effectively reduced. As a Leader, you will need to nurture an environment of trust and loyalty, and, more importantly, one that helps you to Maintain your Ideal Leadership Identity. Culture is the decision making foundation for all employees to deliver your promise to the customer and acting on more...

From SEED Infotech Ltd.

Wearing The Green Hat Introduction Give your team a creative edge with a Wearing a green hat programa ™! Wearing a green hat is an intensive course in creative thinking. This cutting edge program is based on experiential learning methodology which involves many games, activities and exercises. The program covers right from the basics of creative thinking to advanced tools and techniques in creative thinking. more...

Workshop on Balanced Scorecard on 18th December 2010 a Business Goals Realization through Balanced Scorecard Deploymenta a One Day Workshop Program Introduction a Mid Size Businesses have the Business Vision and Strategy in place. Still they find it very challenging to achieve the Business Goals over long term. a Business Strategy Executiona ™ is the most critical element in the Business Growth Journey. a a Balanced Scorecard more...

From Next Levels Consulting

Know Your Customer Understanding Buyer Behavior ... Course Outlines -What influences consumer behavior? a Culture, Social Factors, Personal Factors, Psychological Factors -The buying decision process- the five-stage model a Problem recognition a Information search a Evaluation of alternatives a Purchase decision a Post-purchase behavior -Business-to-business (B2B) buying behavior a Is B2B buying behavior different from that of more...

Employee Engagement and Retention Strategies ...nd then moves on to create solutions and make the company culture more engaging where employees thrive. Individual consultation: Due to the very unique situation of each company, this workshop has been developed to cater for each participant and his organization. Therefore the number of participants is limited to 12. In addition, in order to ensure that action plans drafted in the workshop more...

Coatching for success ...ectives -Understand the important of creating a coaching culture -Learn how to establish rapport with your coachee -Use the G. R. O. W model -Use the 4 coaching skills; Questioning / Listening / Giving Feedback / Challenging -Apply the 3 roles of a coach : Teacher / Guide / Facilitator * All courses are delivered by Certified instructors (please contact us for more details about more...

From 3H Solutions Group

Sales DNA Excellence Not your average sales training session. Interactive, Involving, fun. Activities help engage delegates and ensure participation and buy-in by all. A new perspective on branding / merging self belief and sales skills. Understand the critical elements that make up effective sales techniques. Explore different types of personalities (Understanding self / understanding others) Addressing belief more...

From BAYU Success Trainings & Events

High Potential Managers Development

...s a the weight of years of habit, social needs, company culture and other influences to conform are far more powerful. All of us see the world through our own set of filters dictated by our history and habit. Only by shifting how a manager or leader sees themselves or situations will behaviour change. Behaviour is predictable if not spontaneous, based on how someone sees themselves and/ or more...

From QED Training

Equality and Diversity Portfolio of Courses

...es affect behaviour More about communication between cultures and people Stereotyping, and the difference between direct and indirect discrimination How to challenge inappropriate language and behaviour Best practice in equality and diversity policies as well as existing equality schemes and strategies The latest legislative developments, and the links between these and more...

From Centre for African Family Studies (CAFS)

BC202 Advances in Behaviour Change Communication for HIVAIDS TB and Malaria (6-10 June, 2011 in Nairobi, Kenya)

Promoting positive behaviour change is a complex process requiring a thorough understanding of what motivates people to adopt or resist new behaviours. Behaviour Change Communication (BCC) approaches recognise that presenting facts alone does not guarantee behaviour change. Individuals are greatly influenced not only by their own knowledge about issues but also by social pressures exerted by more...

From Turning Point Management Consultants Pvt. Ltd.

Trainings offered by Turning Point Management Consultants

Training and Development Trainings and developmental activities customized in consultation with the HR team and based on Need analysis. Diagnosing relevant competencies required for achieving greatness and competent organizational growth ambitions and developing and implementing comprehensive result oriented competency development plan is the strength of Turning Point Management Consultants. Our more...

Exemplory Leadership

6 different trainings and workshops are conducted empower leaders to become extraordinary leaders.Develop competencies that are essential for achieving exemplory and extraordinary leadership Variety of Training programs offered by Turning Point Management Consultants # Motivational & Challenging skills # Team leadership # Fostering innovation in your team # Igniting Change # more...

From QPC Limited

ICMI Management Track - Contact Center Coaching ... Contact Center Coaching Start building a coaching culture that improves agent and customer satisfaction with a proven coaching model that you can implement immediately. Without coaching, the time and money you spend on training and monitoring will have little impact on your contact centers performance. Effective coaching that uses a proven model will turn your training and monitoring more...

From Culture Dynamics

Speak it Right

a Those who speak do not know, those who know do not speaka ...A Confucian Proverb. Do you know that communication is not about what you said but what you heard? It is not direct but indirect and it does not necessarily result understanding. The key is whether you can communicate effectively. One of the benefits of living today is the technology and wealth of media we have to help us to more...

From The Living Centre - Eco-Spiritual Education Centre

Permaculture Design Certification Course PDC ...s, principles, methods, techniques, and practices of Permaculture Design a a Course Date: May 28- June 10, 2011 A New Paradigm in Sustainable Living a What permaculturists are doing is (some of) the most important activity that any group is doing on the planet. We dona ™t know what the details of a truly sustainable future are going to be like, but we need options. We need people more...

From The Bridge Media Training Limited

Workforce to Salesforce Each and every member of staff in a company can and should be part of your sales team. This confidential, company (or department) workshop helps make that a reality. It will explore what a corporate identity is and how to distinguish the key values, competencies and behaviours of your company. It will explore the nature of a corporate brand and how a strong brand can result in alignment of staff. more...

From Xpert International

ISO Consultants Philippines

...zed management system in synergy with your organizational culture 2. Customized training programs to ensure training effectiveness and full competence of your personnel 3. Implement a very simple yet effective and efficient management system 4. You get ISO-certified in 5 - 6 months! Understand ISO as defined by BSi: What is TL 9000? TL 9000 is a quality management system designed more...

From Smile Consultants

Team Building with a solid foundation Team Building a with a solid foundation. Objective: To enable & empower the team to enhance their ability to work as a team & their overall team effectiveness by: 1. Transforming their view about whata ™s possible as a team through experience. 2. Fostering unshakable faith in the team. 3. Everyone identifying themselves as an important & integral part of the whole- more...

From Cactus Language

Junior General Course This junior group course runs during the high season summer months in Toulouse. Classes focus on the four main language skills of speaking, listening, reading and writing, combined with aspects of local culture. This course is recommended for those who wish to learn the language at a steady pace and attracts students of all ages and backgrounds. more...

Spanish Juniors Summer Course ...: Speaking, Writing, Listening, Grammar, Reading, Spanish Culture and Spanish History. Classes are taught by native Spanish teachers who hold five-year college degrees in Spanish linguistics and teaching Spanish as a foreign language, plus the C. A. P. (Certificate of Teaching Ability). Some of them have Master Degrees and Doctorates in Spanish. The teachers use a communicative method of more...

From QPC Limited

ICMI Advance Agent Track - Managing Customer Contacts with Equality ... beginning defining what it takes to create a performance culture in the organization. Theya ™ll examine the costly threat of agent turnover and how it can be prevented by using monitoring and coaching to create lasting motivation and engagement. Using case studies of real companies, as well as a hypothetical practice company exercises, supervisors will discover how to use the more...

ICMI Supervisor Track - Monitoring and Coaching for Supervisors ... beginning defining what it takes to create a performance culture in the organization. Theya ™ll examine the costly threat of agent turnover and how it can be prevented by using monitoring and coaching to create lasting motivation and engagement. Using case studies of real companies, as well as a hypothetical practice company exercises, supervisors will discover how to use the more...

ICMI Management Track - Advanced Contact Center Quality ... beginning defining what it takes to create a performance culture in your organization. You will discover how to use your organizations mission statement to guide you in developing performance standards. From there you will move on to the monitoring process: Why do we monitor? Who should monitor? How often? What should you be monitoring for? Armed with this information, along with sample forms more...

ICMI Management Track - Essential Skills and Knowledge About ICMI The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals from frontline agents to executives who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are more...

ICMI Management Track - Workforce Management The Basics and Beyond ...ld upon basic WFM concepts to create a workforce planning culture that drives continuously improving performance. You will start the course by learning the basic and advanced principles needed to improve the quality of your historical data. Using this data, you will move on to the basics of forecasting, as well as the advanced topic of cross-over interval forecasting. Next you will focus more...

From Xpert International

Training and Consultancy on ISO 9001 ISO 14001 OHSAS 18001 ISO 22000 ISO 27001 ISO 28001 RoHS ANSIESD S2020 SSQA Lean Six Sigma ...zed management system in synergy with your organizational culture 2. Customized training programs to ensure training effectiveness and full competence of your personnel. 3. Implement a very simple yet effective and efficient management system. 4. You get ISO-certified in 5 - 6 months! Consultancy and Training in the areas of: Business Excellence 1. Total Quality Management (TQM) 2. more...

From InStep Consulting LLC

Follow the Evidence Make a Case for Diversity in the New Normal We're living in the New Normal: a There are four generations in the workplace -- Greatest Generation, Baby Boomers, Generation X and Millenials a Faster economic growth has led to an increasing share of immigrants in the labor pool -- 51% of immigrants in 25% of the largest US metropolitan areas hold white-collar jobs a Budgets are tight, time is tighter -- there's an imperative need to more...

From Brad Worthley International

Turning Managers into Leaders ...er. Brad believes that it is impossible to have a service culture unless you have leaders who are trained on how to lead people in that culture. Are you a manger that asks: a Did my employees do what they were supposed to do today?a or are a leader that asks: a Did I do what I was supposed to do today, so that my employees could do what they were supposed to do?a Brad provides more...

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