Online Current eLearning - Training Resources

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers ... of technical communication. Expand your perspective. For current tech writers, editors, and designers. If you have been doing some form of technical writing, editing, or design for a while, but you wonder what the whole profession really involves, this course will expand your perspective, and help you polish your skills. You`ll learn how to articulate the benefits of technical communication  more...

Electronic Commerce: Security Issues Professional Level A comprehensive course of study devoted specifically to current security issues affecting e-commerce.  more...

21st Century Assertiveness and the Art of Persuasion 21st Century Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy. The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the  more...

Java 2 -- Classes & Inheritance ... superclass and the object reference this to refer to the current object. Additionally, this unit details the procedures for declaring and using the static and final variables, methods, and final classes. The unit explains the implementation of abstract classes and dynamic method binding. This unit explains interfaces and packages. You will learn to implement interfaces and conceive a form of  more...

Understanding Health Insurance: A Guide To Professional Billing & Coding ...l Classification Diagnostic Coding System (ICD-9) and the Current Procedural Coding System (CPT). You will learn the three of levels of the CPT coding system and how they affect claims reimbursement. You will learn about the different chapters and how they pertain to various parts of the human anatomy. We will explore surgical codes and how to identify codes that are pre and post-operative.  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) ...Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.  more...

Shipping with Dry Ice ...equired, you might find it helpful to follow along with a current copy of the IATA Dangerous Goods Regulations (and we highly recommend having a copy of the DGR handy if you ship any dangerous goods by air). Who Should Take This Course Anyone who prepares shipments that include dry ice (or, more correctly, "carbon dioxide, solid"). This would include personnel who ship dry ice along with:  more...

Legal Transcription Training ...ne Legal Transcription Training Program provides the most current and effective way to become a legal secretary-transcriptionist. You will learn about the profession, how a law office works, fundamentals of law, court systems litigation, and specialty law. In addition the student in this course will learn the ins and outs of legal dictation resulting in mastery of the subject. This course  more...

Lean Manufacturing Personal Training Library ... waste and how to use value-stream mapping to capture the current state and visualize the future state. Overviews of the eight components of lean: Value Stream Mapping, Workplace Organization, Predictability & Consistency, Set-up Reduction, TPM, Visual Factory, Support Processes, and Continuous Improvement are explored in Unit 2. Lean implementation strategies and practices are covered in Unit  more...

How to Write Your Life Story Bring memories and facts of the past together for current and future generations This program is designed with helping the beginning writer to aptly combine the facts, any records (pertinent for sharing, recording) and memories together in a fashion that is both enjoyable and easy to read. Emphasis of this course is to write with clarity, continuity and in a manner that bring the events and  more...

How to Control Your Worker s Compensation Cost ...osts possible, sometimes as much as fifty percent of your current costs. You will learn how to work with employees and preferred medical providers to implement an effective return to work program. You will work with workers compensation insurance companies and state rating bureaus to receive the lowest experience modification rating possible. Learn to perform thorough insurance claims  more...

Front Desk Agent- Instructor Led Participants are guided through the historical context, terminology, telephone techniques, room reservations, check-in and check-out procedures, guest inquiries, complaints, accounting administrative tasks performed by hotel front desk agents. Participants will experience the physical stamina required as a front desk agent multi tasks and trouble shoots each client contact. FAQ How long will it  more...

Comprehensive Medical Coding Training ...oblems, (diagnoses), and treatments. The treatment codes, Current Procedural Terminology (CPT-4), are copyrighted by the American Medical Association. The International Classifications of Diseases (ICD-9) is the codebook with the problems (diagnoses) numerically assigned. These books are included in the course. A medical dictionary is required and may be purchased from any book store. Our  more...

COBRA Training & Certification Program ... at one time or over several sessions. Fully Updated and Current Regulations! Changing rules, regulations, and court cases make COBRA compliance extremely complex. And as several well-known Fortune 500 companies have learned the hard way, improper COBRA administration can have costly results. Our COBRA Training & Certification Program - a recipient of the "ASTD Excellence In Design" award -  more...

Certificate in Technical Writing For Current Technical Writers ...current tech writers, editors, and designers. Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing program is Instructor-Led,  more...

Build Your Own BIZ(tm) Comprehensive Certificate ...ts provide real-world examples to keep you abreast of the current business climate. We then apply sound business principles to these issues in order to help you function effectively and avoid pitfalls in your day-to-day operations. Provides access to a variety of business tools and topics in the form of modules, which include videos, indexed content, and downloadable templates. Provides expert  more...

ADA Training & Certification Program Learn how to administer the federally-mandated ADA rules and earn a "Certified ADA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.  more...

Advanced Claims Billing and Coding Practicum This course is designed for advanced medical billing and coding students that need practice in current applications such as electronic claims submissions, HIPAA claims issues, receiving sample claim reports, and the new Terrorism billing and coding requirements.  more...

Introduction to Brand Management There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager,  more...

Leadership Development for Technical Professionals ...u, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as facilitation and conflict resolution in order to deal with work teams effectively and the problems that can arise in the work setting.This course will develop your abilities to plan and facilitate productive meetings, resolve conflicts,  more...

Mentoring Strategies for the 21st Century ...Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on  more...

Industry Overview Information Technology Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar  more...

The Health Care Industry Overview Version 2 ...current health systems around the world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need to constantly adjust their  more...

About 360-Degree Performance Feedback ...rhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public, private and non-profit sector organizations presently use 360-degree feedback. In fact, as of the  more...

Emotions Mindsets and Coaching ...y be dependent on their personality or emotions about the current situation they face. Are they feeling nervous, poorly motivated, or out of control? You need to read the signals correctly and respond accordingly to improve their mental states. Of course, your own frame of mind also has an impact on the effectiveness of your coaching sessions. If you feel out of your depth or challenged by the  more...

Inbound Call Center Technology ...ntals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how to protect your call center through Disaster Recovery Planning. Understanding inbound call center technology is one important step to providing better service to your customers. Having technical knowledge of the call center is a  more...

Internal Consulting Skills ...review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your message across to other people, your ideas will be lost, and even your best plans will fail. Fundamentally important are your abilities to communicate effectively, manage  more...

Using Data as a Technical Professional Consultant As a technical professional, you may have relied on reports from subordinates or your own observations and research for information. While the information garnered in these ways is still useful, in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition,  more...

Employment and Labor Law Management sometimes finds itself in a sensitive position involving the treatment and rights of employees. But how does management legally handle a precarious situation with employees without the legal ramifications exploding in their face? This course is an overview for management about the essentials of employment and labor law. It includes introductions to current federal laws regarding  more...

Intellectual Property and Proprietary Rights Management is often confronted with the responsibility of keeping an organization's intellectual property, such as copyrighted brands or trade secrets, confidential, while still communicating the organization's identity or ideas to internal and external customers. But how does management perform this function effectively while keeping the law on their side? This course introduces management to the  more...

Punctuating with Skill Should you use a comma or a semicolon? Does the punctuation go inside or outside of the quotation mark? What's the difference between the parentheses and brackets, the hyphen and the dash? Knowing the answers to these questions will ensure that you're using punctuation correctly and to your greatest advantage. In this course, you'll review the standard rules and guidelines for using punctuation  more...

The Writing Process How do you go about writing for your work? Do you procrastinate until your deadline seems like a freight train that is rapidly approaching while you stand immobile on the railroad tracks? Do you try to complete the entire document--defining your message, analyzing your audience, deciding on your approach, worrying about grammar and spelling, organizing your information, and choosing your words  more...

The Fundamentals of Effective Thinking Albert Einstein once remarked that "the significant problems we face cannot be solved at the same level of thinking we were at when we created them." It necessarily follows that you must raise your own level of thinking in order to solve pressing business problems and make effective decisions. In this course, you'll explore how to think about the most critical business skill of all--thinking  more...

Explicit Cursors and Exception Errors To use the FOR UPDATE and WHERE CURRENT OF clauses to lock and modify rows, process data using records and cursors, and outline how each of the PL/SQL exception types are raised and handled  more...

Monitoring Controlling and Closing Programs ... of program management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed. Such activities require a great effort on the  more...

Installing Windows Vista ...portant. The chosen operating system version must support current needs as well as take into account possible future requirements. Hardware requirements must also be taken into account before an upgrade occurs. Will the current hardware profiles suffice or will an expensive upgrade be required in order to support the chosen operating system? This course is designed to describe the basic  more...

mySAP ERP Architecture To recognize the SAP R/3 architecture and how NetWeaver enhances the current SAP R/3 architecture.  more...

Using Six Sigma Analysis Tools and Metrics for Project Decisions ...ness improvement methodology that begins by comparing the current state of a company's products and processes to their desired levels. The goal of the Define phase in the Six Sigma DMAIC methodology is to identify improvement opportunities that have the maximum potential for return on time, money, and resource investments. Knowing what projects to select for improvement requires an assessment  more...

Data Classification and Collection in Six Sigma ...nd philosopher. Measuring the key characteristics in your current processes is a very significant step in any Six Sigma improvement journey. As such, sample data from existing processes needs to be identified, collected, presented, and analyzed. Collecting data that is correct and useful is one of the first steps in the measurement process. Various types of data exist, and they all need  more...

Probability Distributions and Measurement Systems Analysis in Six Sigma Probability distributions are an essential part of descriptive statistics that Six Sigma teams can use to assist in fitting collected data into various types of distributions. Probability distributions help to ascertain specific probability values in the distribution and lead the Six Sigma teams down the hypothesis testing roadmap to the next stage of the Six Sigma DMAIC process. Of course, all  more...

Measuring Process Capability and Performance in Six Sigma ...Pp), and process performance index (Ppk), to indicate the current state of a process and its sigma levels. This course will examine the key concepts of process capability and performance, and the methods of measuring and interpreting them in a process capability study. It covers the calculation and interpretation of process capability and performance measurements. It also identifies key  more...

Design for Six Sigma in the Organization ...a, as it is emerging as a strategy that better serves the current innovation initiatives of many industries. DFSS uses a "pay me now or pay me later" approach by spending more effort and time on process or product design up front to avoid spending time and effort in those areas later. Whereas Six Sigma just focuses on improving existing designs at a later stage, DFSS focuses on creating new and  more...

Six Sigma Process Improvement ...nalyze - Improve - Control (DMAIC) methodology to upgrade current processes. It also explores using Six Sigma tools and methods to understand customer requirements, recognize the gaps between current deliverables and customer needs, analyze the root causes of process shortfalls, and finally use Six Sigma tools to improve inefficient processes. This course introduces you to Six Sigma tools and  more...

Collecting and Summarizing Data ...es a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current status of performance and processes, monitor improvement efforts, and evaluate success at the conclusion of those efforts. Data puts teeth into process  more...

Measurement Systems ...for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and both are responsible for a certain amount of variation. An important part of process improvement--conducted before collecting measurement data--is analyzing the measuring system to  more...

Analyzing Process Capability ...lative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches Six Sigma?? Black Belts the process capability techniques to analyze current output and project expected value.Six  more...

Developing Employees HRCI PHR ...possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the areas of employee training and development. In the area of employee training, you will learn methods for effectively training adult learners and techniques for aligning all training programs with your company's  more...

Compensating Employees HRCI PHR ...possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the area of employee compensation. You will learn methods for effective total compensation.This course will also help you understand the necessary steps for aligning existing compensation methods to a total compensation  more...

Creating and Analyzing an Operating Budget Working without a well thought-out operating budget can be compared to playing Pin the Tail on the Donkey. Although a company might know the direction in which it wants or needs to go, without a budget it must simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually fall victim to cash flow problems that could result  more...

Effective Budget Management A priority of effective budget management is to take steps to ensure that businesses create a manageable and controllable budget and to prevent cash crunch situations from developing. To effectively manage your budget, you need to understand the elements of the various budgets and understand the importance of ongoing monitoring and analysis of their individual components. In this course, you will  more...

Ratio Analysis for Financial Statements This course introduces the learner to ratio analysis and how ratios are used in analyzing financial statements. Ratio analysis is used by businesses, investors, creditors, and stockholders in decision-making. Up-to-date audited reports from past and current financial statements are used to secure the most accurate ratio analysis results.  more...

Managing Cross-Functions ...eed to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of value chains.  more...

Becoming a Manager Responsibilities and Fears ...Taking some time to consider how you can best direct your current abilities toward the new task will be time well spent. It is inevitable that your co-workers' expectations of you will change. It may be hard for some of your former colleagues to accept your promotion. Your new fellow managers, who were once senior to you, may also take some time to adjust. Again, thinking through some of the  more...

Surpassing the Competition Who are you competing against? What are your competitors' capabilities? Competition plays a major role in corporate success. Failure to take into account your competition's strengths, weaknesses, capabilities, and strategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor  more...

Quality Management - Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

Oracle9i Database Admin Recover Databases ...49; Recover a database that has failed due to the loss of current redo logs in an online database. • Create an export file using the command line interface. • Import objects into a schema by using the command line interface function. Audience The intended audience for this course include Database Administrators, IT managers, and technical professionals. There are no  more...

Oracle9i Database Admin Manage an Instance ...d parameters of dynamic performance views and display the current parameter values by using V$PARAMETER. • Modify a dynamic initialization parameter by using the Oracle Instance Manager and manage user sessions by using the Oracle Instance Manager. • Identify the characteristics of trace and alert files, the parameters controlling the trace files, and the contents of alert files.  more...

Exchange 2000 Infrastructure Design--Part 1 ...tify the considerations that are fundamental to assessing current network resources. Identify the guidelines for designing a backup plan. Identify the features of the Exchange 2000 Server information store and logs. Identify the features of circular logging. C ontent Emphasis Conceptual A udience Candidates for this course operate in medium to very large computing  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...e the steps that are used by auto-update to keep the most current version of the GroupWise client installed on the workstation(s). Sequence the steps used to configure an administrator-defined setup. Sequence the steps to setup GroupWise 32-bit client for distribution by Novell Application Launcher. Unit 2: Single Post Office Configuration Duration: 2 - 3 Hour(s) Identify the  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...or installing IIS. Monitor IIS to identify the number of current active connections by using System Monitor. Troubleshoot a Web site access problem in IIS by using Windows Explorer. Establish a Web site by using Web Site Creation Wizard. Enabler: Identify the tasks to be performed for configuring a Web site. Identify the steps involved in the process of anonymous user authentication.  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ... for migrating to Windows 2000. o Identify and plan the current environment for migrating to Windows 2000 and develop a recovery plan. Audience In addition to the principal audience of System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ... for migrating to Windows 2000. o Identify and plan the current environment for migrating to Windows 2000 and develop a recovery plan. Audience In addition to the principal audience of System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...sk document. Identify design considerations based on the current physical network of an organization. Identify the current business conditions that may affect the design of the Active Directory structure. Identify the growth and reorganization factors that affect the Active Directory design plan. Identify the impact of Active Directory on the existing and planned technical environment.  more...

Oracle8i Backup and Recovery Strategies Backups ...N. Reset the recovery catalog information to reflect the current state of the target database by using RMAN. Select the situations in which the recovery catalog must be resynchronized. Record information in the recovery catalog by using the CATALOG command. Maintain a recovery catalog by using the CHANGE command. Perform the operations to manage channel allocations. Identify the options  more...

Oracle8i Database Admin Manage Storage Structures ...ta within a block. Retrieve the information to check the current number of extents and blocks allocated to a segment by using Oracle SQL*Plus Worksheet. Retrieve the information to view the extents for a given segment by using Oracle SQL*Plus Worksheet. Write a query to check the extents for a given segment by using Oracle SQL*Plus Worksheet. Unit 2: Managing Rollback Segments  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...ns available in Active Directory Connector. Identify the current situation that the Active Directory Connector will be installed into. Identify the recommendations for the installation and configuration of the Active Directory Connector. Identify the way Active Directory Connector can be used to test an Active Directory design implementation. Identify advanced issues that may effect a  more...

Windows 2000 Planning Implementing Active Directories - Part 4 Course Overview This course provides students with the knowledge and skills necessary to develop an upgrade strategy from a Microsoft Windows NT to Windows 2000. It introduces domain consolidation and provides the information necessary to successfully combine multiple domains into fewer domains. It provides the information necessary to design integration between Microsoft Exchange Server  more...

Oracle Reports R6 Report Fundamentals ...ge numbers to a report in the Live Previewer. Insert the current date and time in a given report in the Live Previewer. Unit 5: Report Storage Methods Duration: 1 Hour(s) Identify the situations in which a Report Builder module needs to be saved to a database. Match types of report files with their descriptions. Convert an .rdf file to a .rep file by using the conversion utility.  more...

Oracle Form Builder R6 Controlling the User Interface Programmatically ...itor. Write the code to invoke a new form on exiting the current form by using built-ins. Identify the restrictions on using OPEN_FORM with CALL_FORM. Match the different methods of invoking forms with the tasks they enable you to perform. Create a form parameter by using the Object Navigator. Write the code to pass data among forms by using parameter lists. Write the code to close a form  more...

Oracle Form Builder R6 Project Builder and Menu Modules Course Overview This course is the fourth in a six-part Oracle Developer series based on Oracle Developer Release 6. This course describes the features and benefits of Oracle Project Builder, how to create and deliver projects, and how to create new file types. In addition, the course describes how to create and manipulate menu modules, and how to manage menu modules. L earn To:  more...

Oracle Form Builder R6 Writing and Debugging Code ... the code to perform an action based on the status of the current block by using system variables in the code. Write the code to retrieve information about the current application by using the GET_APPLICATION_PROPERTY built-in. Write the code to modify the properties of an item in the current application by using the SET_ITEM_PROPERTY built-in. Identify the benefits of referencing objects by  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ... procedure. Perform the steps to view statistics for the current session using the V$MYSTAT view. Unit 2: Tuning the Shared Pool Duration: 1.5 - 2 Hour(s) Identify the functions of the Library Cache. Identify the function of the Data Dictionary Cache. Identify the function of the User Global Area. Match the diagnostic views of the Library Cache with their respective  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...ecover using a backup control file. Recover from loss of current redo logs in an open database. Recover from loss of current redo logs in a closed database. Perform an incomplete recovery on an initially open database by using RMAN. Unit 3: Additional Backup and Recovery Methods Duration: 2 Hour(s) Identify the uses of the Export and Import utilities. Match the levels of full  more...

Oracle8 Database Administration - Manage Storage Structures ...ta within a block. Retrieve the information to check the current number of extents and blocks allocated to a segment by using Oracle SQL Worksheet. Retrieve the information to view the extents for a given segment by using Oracle SQL Worksheet. Write a query to check the extents for a given segment by using Oracle SQL Worksheet. Unit 2: Managing Rollback Segments Duration: 1 - 2  more...

Oracle8 Database Administration - Manage an Instance ...ance view parameter for a given description. Display the current parameter values by using the V$PARAMETER dynamic performance view. Modify a dynamic initialization parameter by using the Oracle Instance Manager. Set up a restricted session to a database by using the Oracle Instance Manager. Terminate a user session by using the Oracle Instance Manager. Identify the differences between an  more...

Oracle Report Builder Report Fundamentals ...ge numbers to a report in the Live Previewer. Insert the current date and time in a given report in the Live Previewer. Unit 5: Report Storage Methods Duration: 1 Hour(s) Identify the situations in which a Report Builder module needs to be saved to a database. Match the types of report files with their descriptions. Convert an .rdf file to a .rep file by using the conversion  more...

Oracle Form Builder Handling Multiple Object Relationships ...s. Write the code to invoke a new form after exiting the current form by using a built-in. Identify the restrictions on using OPEN_FORM with CALL_FORM. Match the various methods of invoking forms with the tasks they enable you to perform. Create a form parameter by using the Object Navigator. Match the built-ins used for manipulating parameter lists with their functionality. Write the  more...

Oracle Form Builder Managing Module Types ...he menu item built-ins with their functions. Replace the current menu in a form module by using the REPLACE_MENU built-in. Match the predefined substitution parameters with their descriptions. Create a user-named substitution parameter from the Form Builder Object Navigator. Reference a substitution parameter by using the QUERY_PARAMETER built-in. Validate a substitution parameter value by  more...

Oracle Form Builder Writing and Debugging Code ... the code to perform an action based on the status of the current block by using system variables in the code. Write the code to obtain information about the current application by using the GET_APPLICATION_PROPERTY built-in. Write the code to modify the properties of an item in the current application by using the SET_ITEM_PROPERTY built-in. Identify the benefits of referencing objects by  more...

Oracle Workflow 11i10 Managing Customizing Workflow Processes ...SQL document that displays the vacation scheduled for the current requestor. Define a PL/SQL document attribute for an item type. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English  more...

NetWare 5 0 User Fundamentals ...e 5.0 network from a Windows 95 workstation. Display the current login information about a user. Browse an object in an NDS tree. Map a network drive to a volume. Map a network search drive. Disconnect a mapped drive. Identify the file system management tasks that can be performed by using NetWare Administrator. Manage files in a directory by using NetWare Administrator. Manage  more...

Internet Explorer 5 0 Fundamentals .... Navigate between Web Pages that you had visited in the current session. Access a previously visited Web page by using the History pane. Set up a Web page as a Start page by using the Internet Options dialog box. Customize the display of a Web page. Create a desktop shortcut to the current Web page by using the pop-up menu. Search the contents of the current Web page for information.  more...

Sales Skills Developing a Winning Strategy ... of questions about the different methods used to monitor current market conditions and consumer trends and about the factors you should consider when researching potential clients. Unit 3: Consult with Your Clients (0.5 - 1 hour) Correctly list the three steps of the consulting strategy. Complete the three steps of the consulting strategy.  more...

Sales Skills Effectively Closing a Sale In Sales Skills: Effectively Closing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close  more...

Professional Selling Over the Phone Closing a Sale Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To  more...

Sales Management Building a Championship Sales Team ...this series is new sales managers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning  more...

Sales Management Leading a Sales Team ...this series is new sales managers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning  more...

Sales Management Motivating Sales Teams to Win ...this series is new sales managers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning  more...

Consulting Skills Serving as an Internal Consultant Consulting Skills: Serving as an Internal Consultant explains consulting roles and the skills required to succeed as an internal consultant. It identifies the processes for resolving conflict, making ethical decisions, and overcoming resistance to change as an internal consultant. Learn To Identify the advantages of internal consultants.  more...

Quality Management Quality Management Tools ... student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, interrelationship diagrams, affinity diagrams,  more...

Managing Business Risk Developing a Risk Management Plan ...ployee training has been minimal and irregular due to the current low price of oil and the high rate of employee turnover. However, a recent tragic accident on a neighboring oil rig has brought renewed attention to risk factors and safety training needs. As a result, executives at Parmelle are considering hiring you for a new position they are creating: the Director of Organizational Risk  more...

Managing Business Risk Financing Contingency Planning ...wever, statistics show that other organizations in Icon's current position have historically made poor investment decisions and consequently jeopardized the future of the company by not fully understanding the risks. Therefore, members of the executive board have requested that an overview of the financing risks be analyzed before any more trading an investing occurs. You will meet with a  more...

NetWare 5 Administration - Part 5 ...anning. Provide users with access to resources. Set the current context from the desktop before login. Map a network drive to a given volume from the desktop. Map a search drive from the desktop. Install a printer by using Novell Printer Manager. Create an alias for an object by using NetWare Administrator. Create a directory map object that points a folder in another context by using  more...

Oracle Database 10g PL SQL Fundamentals Part 1 In this course, the learner will get familiar with the procedural language to access Oracle database. The learner will learn how to write and use anonymous PL/SQL blocks, program constructs, simple and composite PL/SQL data types, programming guidelines, and accessing and manipulating data using PL/SQL. Additionally, the learner will also learn how to write and use PL/SQL program units, such as  more...

Building Cisco Remote Access Networks - Part 2 ...olicy determination. Identify commands for checking the current Internet Protocol Security (IPSec) configuration. Identify commands for configuring Internet Protocol Security (IPSec) transform sets. Identify the command for configuring Internet Protocol Security (IPSec) global security associations (SAs). Identify commands for configuring Internet Protocol Security (IPSec) crypto access  more...

Oracle SQL Specifics Creating and Managing Database Objects ...uence. Insert a new value using a sequence, and view the current value for a sequence. Identify actions that cause gaps in sequence numbers. Use the ALTER SEQUENCE statement to extend the maximum value of a sequence. Use the DROP SEQUENCE statement to remove a sequence from the data dictionary. Match index types to their descriptions. Use the CREATE INDEX statement to create an index.  more...

Oracle SQL and SQL Plus SQL Plus and Reporting ...s of the different options of the SET commands. List the current SQL*Plus environment settings by using the SHOW command. Create breaks on the columns of a report by using the BREAK command. Perform computations in a report by using the COMPUTE command. Write the query that extracts data dictionary information to generate SQL*Plus statements. Write a SELECT statement to concatenate  more...

PowerPoint 2000 Proficient User ...opy a slide from another presentation and paste it in the current presentation. Change the layout of a slide. Unit 4: Enhancing a Presentation Duration: 1 Hour(s) Add an AutoShape to a slide. Replace an AutoShape with another AutoShape. Change the order of AutoShapes in a slide. Modify an AutoShape. Add text inside an AutoShape. Fit the text in the selected AutoShape. Add clip  more...

SQL Server 7 0 System Administration - Part 4 Course Overview This is the fourth course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Automate SQL Server 7.0 administrative tasks. Identify and use the SQL Server 7.0 tools for transferring and transforming data. Identify and use the tools for monitoring and  more...

NetWare 5 Administration - Part 5 ...anning. Provide users with access to resources. Set the current context from the desktop before login. Map a network drive to a given volume from the desktop. Map a search drive from the desktop. Install a printer by using Novell Printer Manager. Create an alias for an object by using NetWare Administrator. Create a directory map object that points a folder in another context by using  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...essional. o Identify the process for offline viewing of current-version files and folders in Windows XP Professional. o Identify the process for offline viewing of current-version files and folders in Windows XP Professional. o Configure a computer to use offline files and folders in Windows XP Professional. o Configure a computer to use offline files and folders in Windows XP  more...

i-Net Part 4 Security Business Concepts ...dvantages of selling on the Web. o Identify features of current e-business models. Audience The intended audience for this course includes people working in entry-level Internet and e-commerce careers, such as maintenance of Internet, intranet, and extranet infrastructure and services, or the development of Web related content and applications. The audience may also include people working  more...

Creativity Innovation Promoting Team Creativity ... a creative team environment for your marketing team. The current marketing strategy being used for the HFDCS isn't conveying the distinct message of usability and convenience that you would like to see. You need to help the Marketing Department outline a marketing strategy that will be more creative and effective at relaying the product's benefits. You should follow the steps for conducting a  more...

CCNT Basic Telecommunications v6 0 Part 2 ...ins with an overview of transmission networks, looking at current structures, cellular, Internet, and the various transmission media. It then covers signaling, looking at the various signaling types and processes. The final area of concentration is switching, covering, for example, analog and digital, time- and space- division, and cellular switching. Learn To: Identify features and  more...

Business Accounting Accounting for Assets ... those assets. The program details the characteristics of current assets, long-term assets, intangible assets, and natural resources. Learn To • Classify assets as current or noncurrent. • Identify ways accounting relates to the overall business. • Implement an internal control system to manage  more...

Business Accounting Accounting for Liabilities ...ate the time value of money. The program details types of current and long-term liabilities and how they are accounted for on financial statements, as well as how to calculate the present value, future value, interest rate, and maturity date on various types of cash flows. Learn To • Identify types of current liabilities. •  more...

Budgeting Capital Budgeting ... in doing so, she will give you the task of reviewing the current capital budget requests she is considering and promote your title to that of Budget Coordinator. Unit 2: The Capital Budgeting Process (0.5 - 1 hour) Sequence the steps of the capital budget process. Identify information that should be included in a capital budget.  more...

Advanced Interpersonal Communication Comm to Build a Positive Culture ...ed. In leading this meeting, you will need to examine the current culture and determine ways to make the culture more efficient and productive. Unit 2: Cultural Networks (0.5 - 1 hour) Identify the factor that connects people in a culture. Identify advantages of using the cultural network to distribute information. Use the  more...

Recruiting Retention Staffing Your Organization ... line of products, Icon is supplementing VinTech a a s current sales force with one hundred additional employees. During this first team meeting, you will need to create a human resource plan and a job description. However, be careful to avoid common mistakes when analyzing a job and creating a job description. Unit 2: Recruitment Process (0.5 - 1 hour) Identify  more...

Leading the Way Learning to Lead ...h the members of the project team to assess the project's current status. The team is two weeks behind schedule and facing a 30-day deadline for the final design specs, so you'll need to get to work quickly. To do so, you need to demonstrate the characteristics of effective leadership and avoid common leadership pitfalls. Unit 2 : The Follower (0.5 - 1.5 hours)  more...

Succession Planning Setting Up a Succession Planning Program Succession Planning: Setting Up a Succession Planning Program focuses on putting your Succession Plan on paper and into action. It begins with guidelines on writing a mission statement, policy and procedures, identifying target groups and other issues such as legal considerations. It then provides comprehensive guidelines on all aspects of rolling out your plan, how to communicate and provide  more...

Women in Leadership Leadership Roles Styles ...adership. Identify the common current barriers to leadership for women. Identify the common styles of leadership. Follow the steps for encouraging leadership growth in others. Identify myths associated with women in leadership. Audience The target audience for this program is  more...

Business Problem Solving Critical Thinking Info Analysis ...onald Spear, Vice President of Globalization. In Ronald's current role with Icon, he uses a number of quantitative analysis techniques in order to problem solve. He will ask you a number of questions on quantitative analysis that will test your knowledge of this important subject. Unit 3: Qualitative Analysis (1 - 2 hours) Identify examples of qualitative analysis  more...

Delegation Monitoring Evaluating Results ...he release of Icon's new phone product in addition to his current tasks. You will identify whether you should trust Matthew with this responsibility, determine Matthew 's needs, and sequence the steps of the coaching process. Unit 3: Getting the Best Results (1 - 2 hours) List four steps to help you implement your delegation plan. Identify  more...

Managing Performance Overcoming Performance Appraisal Challenges ...in order to do that she will need to simplify some of her current tasks or delegate responsibilities to others. In the course of your status meeting with her, you must discuss what progress she has made in meeting her goals, and determine what you can do to help her toward greater achievement. Unit 2: Conducting Difficult Appraisals (0.5 - 1.5 hours) Recognize  more...

Business Ethics Organizational Ethics In Business Ethics: Organizational Ethics, you will learn about functional area ethics and organizational ethical principles, as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To  more...

Team Conflict Overcoming Conflict with Communication ...l been chosen to be part of a team that will evaluate the current employee recognition program. A recent employee survey revealed a great deal of dissatisfaction with the current recognition program, which consists of a yearly awards program. Marcus feels this plan is outdated and wants to implement a new program. John is opposed to implementing a new program and feels the best option would be  more...

Cross-Functional Teams Goal Setting in a Cross-Functional Team ...ams, the executives might choose to implement them in the current project. Unit 2: The Structure of Cross-Functional Teams (0.5 - 1 hour) Identify the actions team leaders can take to ensure management support. Identify an example of the steering committee a a s role in overseeing cross-functional teams. Identify the  more...

Organizational Learning Developing a Knowledge Mgmt System ...be discussing the process for auditing the organization's current knowledge assets. Your goal for the simulation is to effectively follow the process for performing a knowledge assessment. Unit 3: Designing a Knowledge Management System (1 hour) Identify steps to prepare for knowledge management selection. Identify steps for selecting a  more...

MS Office 2003 New Features for Office Users ...current users of Office an overview of the key new features and capabilities of Office 2003. In addition to a broad overview of new capabilities, it specifically focuses on the use of XML as a native file format in Word, Excel, and Access, as well as on the greatly enhanced Outlook interface. Learn To To identify features of the Reading Layout view in Word.  more...

Microsoft NET Tech Overview Part 1 NET Platform Framework ...nology initiative, placing it in light of its response to current limitations in Internet technology and application integration, and emphasizing its importance as the 'Next Generation Internet'. The Distributed Computing Model is discussed as well as the foundational importance of XML Web Services. The course also gives an overview of the .NET Platform, discussing each of the five core  more...

Microsoft NET Tech Overview Part 1 NET Platform Framework ...nology initiative, placing it in light of its response to current limitations in Internet technology and application integration, and emphasizing its importance as the 'Next Generation Internet'. The Distributed Computing Model is discussed as well as the foundational importance of XML Web Services. The course also gives an overview of the .NET Platform, discussing each of the five core  more...

CCNT Voice Over IP Essentials v6 0 ...ce: The target audience is anyone who wants to remain current in the data and telecommunications industries, including Network Engineers, Network Administrators, Telecommunications Technicians, Data/Internet/Telecommunications Sales Professionals, Telecom Sales Engineers, IP/Data Product Managers, and Telecom Account Managers. It will also be of interest to professionals with general  more...

IMS Essentials Part 1 IMS Database Manager ... and about optimizing DL/I access methods. This course is current to IMS v.8, but generally applicable to v.7 and beyond. Learn To To identify features of Information Management System (IMS). To identify components of IMS. To identify advantages of a database. To identify  more...

IMS Essentials Part 2 IMS Transaction Manager ...system Communication (ISC) are dealt with. This course is current to IMS v.8, but generally applicable to v.7 and beyond. Learn To To match dependent region address spaces in the IMS Transaction Manager (TM) architecture with their functions. To identify functions of IMS system generation (IMSGEN) macros. To  more...

IMS Essentials Part 3 DEDBs Advanced IMS Systems DB2 ...ined, including the IMS to DB2 attachment. This course is current to IMS v.8, but generally applicable to v.7 and beyond. Learn To To identify when Fast Path would be an appropriate technology to use. To identify the key aspects of Fast Path. To identify characteristics of a main storage database (MSDB).  more...

Managerial Leadership Motivating Employees ... this simulation, you will meet with Monica Washington, a current engineering team member assigned to the Wee PC line of handheld computers. Monica has performed very well over the last six months, even though the line hasn't lived up to expectations, and you have recently promoted her to Engineering Team Leader. It is your responsibility to help Monica through the appropriate process of  more...

Managing IT Projects Project Fundamentals Initiation ...d Aaron Johnson, Software Programmer, all members of your current project team. You need to effectively use your project management skills to manage the problems occurring in this project. You also need to meet the requirements of the stakeholders. Unit 3: Project Selection and Initiation (1 - 1.5 hours) Identify the components of a project charter.  more...