From Serebra Learning Corporation
Oracle Applications Release 11i: FlexFields 
...lds give end users and technical personnel the ability to customize an
Oracle Application to meet their business requirements without programming. Key
FlexFields enable multi-segment, intelligent keys, and allow segment validation and security. Descriptive FlexFields provide users custom expansion space on forms. This course introduces the learner to different types of FlexFields and their
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Microsoft Excel 2000 Basic 
...ons. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary make the
CBT a great reference tool long after course completion. Related
Exam:
MOUS Excel 2000 Expert. This course is designed to help individuals who want to achieve basic proficiency in MS Excel 2000. Individuals who
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Microsoft Access 2000 Basic 
This highly interactive
CBT contains five units that cover basic
Access skills. Through step-by-step instruction within a realistic simulation of
Microsoft Access 2000, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics
more...
Microsoft Excel 97 Basic 
This highly interactive
CBT contains five units that cover basic
Excel skills. Through step-by-step instruction within a realistic simulation of
Microsoft Excel 97, students learn how to build, edit, format, and manage worksheet and charts. Performance-based
Pre- and post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and
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Microsoft PowerPoint 97 Advanced 
...o some advanced features of
PowerPoint as you enhance and customize charts, embed and link data, insert movies, sound, and hyperlinks, use slide show features such as animating charts and adding sound to customize a slide show, and work with special PowerPoint features such as exporting a presentation to
35mm slides, saving a presentation for use on the
Internet and using
Presentation more...
Using Surveys to Measure Customer Satisfaction 
...customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere. It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will give you the tools
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Customer Service Procedures 
...customer service and effective complaints handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to provide accurate documentation, and how
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Getting Results without Authority Simulation 
...tive components. Historically, the company specialized in custom-designed components for limited production runs. In recent years, the company has moved into more mainstream applications and must adapt to a mass-production mind-set. Your team has been working on a new steering wheel design for months, which you discover has been sent back by manufacturing for its third round of changes.
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Visual Basic 6 0 Using the Win32 API Part II 
...n and brush styles by using stock objects and by creating customized pens and brushes. In addition, it explains how to place a text string on a control or form using pixel coordinates. This course also describes the functions used for creating, writing and reading files. It explains how the
Windows registry is accessed and manipulated when files and programs are used. Finally, this course
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Testing and Instrumenting C Applications 
To introduce the concepts of software testing and debugging and to describe the use of the
Debug and
Trace programmatic classes in the .NET Framework class library and the
Visual Studio .NET and
SDK interactive debuggers
Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing
MCAD or
MCSD .NET
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Testing and Instrumenting Web Applications in C 
To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in
Visual Studio .NET or pursuing
MCAD or
MCSD .NET certification
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Customizing Controls and Events in C 
To demonstrate how to customize controls and add event handling to a C# Windows application
Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (
MCSD) or Microsoft Certified Application Developer (
MCAD) for
Microsoft .NET credentials
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Input Validation and Error Handling in C 
To demonstrate how to validate user input and provide error handling for a C# Windows application
Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (
MCSD) or Microsoft Certified Application Developer (
MCAD) for
Microsoft .NET credentials
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Customizing Controls and Events in VB NET 
To demonstrate how to customize controls and add event handling to a VB.NET Windows application
Application developers with some experience in
Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (
MCSD) or Microsoft Certified Application Developer (
MCAD) for
Microsoft .NET
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QuickBooks Pro 2005 - Basic Accounting 
This course throws light on some of the basic accounting features of
QuickBooks Pro 2005. It equips the learner to use
QuickBooks for working with forms such as invoices, credit memos, sales receipts, checks, purchase orders, inventory, and bills. Further, the learner is taught to create budgets and generate reports. The course also deals with the procedure for protecting, sharing, and backing up
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Getting Started with Word 2002 
The
Getting Started with
Word 2002 WBT is the first course in the
Office XP:
Word 2002 curriculum. This course introduces the basic features and functionality of Word 2002 in the Office XP suite of products. It acquaints users with the interface of Word 2002 and introduces simple concepts, such as opening, creating, editing, and saving a file. It also teaches users to navigate
Word documents and
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Diagramming with Microsoft Visio 2002 
The
Diagramming with
Microsoft Visio 2002 course is the only course in the
Visio 2002 curriculum. It familiarizes users with Visio 2002 and teaches them how to create a diagram, modify shapes in a diagram, format a diagram, and finally save a diagram. It also teaches how to create process charts, office layouts, flowcharts, charts, graphs, and forms. Users will also learn to create maps, network
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Advanced Customization 
To identify how to structure your project using advanced customization features
Anyone wishing to gain advanced knowledge of Microsoft Office Project Professional 2003; candidates for
Microsoft User Specialist certification; end users seeking competence in Microsoft Office Project Professional 2003
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Using Advanced Data Management Techniques 
The Using Advanced Data Management Techniques WBT is the third course in the
Office XP:
Excel 2002 curriculum. This course teaches the users how to create lists in
Excel and manage them by filtering, sorting, subtotaling data, and specifying validation criteria. Additionally, it explains the procedures involved in importing data in Excel from external sources, such as
Access databases, text files,
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Microsoft Word 97 Basic 
This highly interactive
CBT contains five units that cover basic
Word skills. Through step-by-step instruction within a realistic simulation of
Microsoft Word 97, students learn how to design, create, edit, and enhance documents. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary
more...
Microsoft Word 97 Intermediate 
This highly interactive
CBT contains five units that cover basic
Word skills. Through step-by-step instruction within a realistic simulation of
Microsoft Word 97, students learn how to work with styles and graphics, merge documents, share Word document information with other programs, and use Word to create a
Web site. Performance-based
Pre- and
Post-Assessments create a custom path for each
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Microsoft Word 97 Advanced 
...and text objects, create and modify charts and forms, and customize the
Word environment. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary make the
CBT a great reference tool long after course completion. This course is designed to help individuals who possess some
more...
Microsoft Access 97 Intermediate 
This highly interactive
CBT contains three units that cover advanced
Access 97 skills. Through step-by-step instruction within a realistic simulation of
Microsoft Access, individuals learn how to create multiple task queries, develop form as and sub-forms, create complex reports, share access information with other office programs and create advanced queries. Performance-based
Pre- and
more...
Microsoft Access 97 Advanced 
This highly interactive
CBT contains three units that cover advanced
Access 97 skills. Through step-by-step instruction within a realistic simulation of
Microsoft Access, individuals learn how to add complex objects to a form, manage database objects, create macros and modules and maintain a database. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering
more...
Microsoft PowerPoint 97 Basic 
...ion, enhance a presentation with pictures and charts, and customize a presentation with slide masters. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary make the
CBT a great reference tool long after course completion. This course is designed to help individuals who want to
more...
Microsoft Outlook 98 Advanced 


The
Microsoft Outlook 98 Advanced course introduces you to additional features of
Outlook, which are not covered in the
Basic course, and which will help to enhance and broaden your information management skills. As you work through each unit in the course, you will learn how to work with a directory of contacts; create tasks on an electronic to-do list; track activities, times, and ideas in an
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Microsoft Project 98 Advanced 
This course provides advanced-level training using
Microsoft Project 98. A fictitious information technology consulting firm,
Scott &
Associates, is used throughout the course to illustrate important concepts. This course is designed for individuals who want to achieve advanced-level proficiency using Microsoft Project 98.
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Microsoft Word 2000 Basic 
...nts. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary make the
CBT a great reference tool long after course completion. Related
Exam:
MOUS Word 2000 Expert. This course is designed to help individuals who want to achieve basic proficiency in MS Word 2000. Individuals who
more...
Microsoft PowerPoint 2000 Basic 
...ion, enhance a presentation with pictures and charts, and customize a presentation with slide masters. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary make the
CBT a great reference tool long after course completion. This course is designed to help individuals who want to
more...
Advanced Features of Word 2003 
The
Advanced Features Of Word 2003 WBT is the second course in the
Word 2003 curriculum. This course describes how to visually enhance your documents by formatting paragraphs and using lists and styles. It also describes various search and proofreading tools used for searching text, finding files, and proofreading documents. In addition, the course acquaints users with creating a custom
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Advanced Features of MS Project 2000 
This is the second course in the
Project 2000 curriculum. It acquaints the students with the advanced capabilities of Project 2000. It enables students to plan, create and assign tasks and resources. It also enables students to manage and generate project reports, and access risks. Additionally, it enables students to use
Project Central 2000 for communicating information and managing the
Project more...
Microsoft Word 2000 Advanced 
This highly interactive
CBT contains six units that cover advanced
Word skills. Through step-by-step instruction within a realistic simulation of
Microsoft Word 2000, students learn how to work with larger documents and collaborate with others working on the same document, arrange text and text objects, create and modify charts and forms, and customize the Word environment. Performance-based
Pre- more...
Migrating to Lotus Notes R5 
...ld be noted, however, that all features
Notes users are accustomed to are still in the product; in some cases they have been moved into a different area or are accessed in a different way. Designed to help current users of
Lotus Notes Versions 4.x or lower to learn and understand the basics of
Lotus Notes Release 5. The look and feel of Notes changed significantly with
Release 5. and this
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Lotus Notes R5 for End-Users Advanced 
The purpose of this course is to provide tools to help the student learn how to use advanced features of
Lotus Notes Version 5.0. Notes is a very powerful collaborative software. This course will take the student to the next level of complexity with
Notes. The course will step the student through the advanced functions in
Mail,
Calendars, searching, building and customizing databases and creating
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Adobe Illustrator CS2 Getting Started 
This course teaches fundamental concepts and skills for working with
Adobe Illustrator CS2 to create artwork for both print and the
Web. The topics in this course cover capabilities and tools of
Illustrator, the interface, image considerations, how to save and print Illustrator files, and working with basic shapes, selecting images, and color. The course is intended for the basic end user who
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Adobe Illustrator CS2 Designing 
This course teaches fundamental concepts and skills for working with
Adobe Illustrator CS2 to enhance artwork. The topics in this course cover commands and tools available in
Illustrator to create enhanced illustrations by using paths, masks, text, and typography in the artwork. The course is intended for the basic end user who wishes to use Adobe Illustrator CS2 to construct vector illustrations
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Adobe Illustrator CS2 Establishing Depth Dimension 
This course teaches advanced concepts and skills for working with
Adobe Illustrator CS2 to create complex illustrations. The topics in this course cover tools of
Illustrator that enable the learner to create advanced illustrations using fills, strokes, layers, and colors. The course is intended for the basic end user who wishes to use Adobe Illustrator CS2 to construct vector illustrations and
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Adobe Illustrator CS2 Beyond the Basics 
This course teaches advanced effects used for illustrations, printing illustrations, and creating
Web files of illustrations in
Adobe Illustrator CS2. The topics in this course cover transformation tools, filters and effects, printing options, and exporting illustrations onto the Web. The course is intended for the basic end user who wishes to use Adobe Illustrator CS2 to construct vector
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MS VB .NET: Windows Development Part 2 


This Course describes the various options for building your own controls. It explains how to extend the functionality of existing
Windows Forms control, combine multiple existing controls into a composite control, and build a new custom control. It also covers how to add design-time attributes and licensing support to a control.
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