Training Classes | Learning and Development Resources | Training Directory | New Training Programs | New Training Providers | Site Map | Promote Training | Training Keywords | Training Programs | Training Providers | Regions | Training Search | Advertise Training Programs | Login

Customer Training
Choose Your Topic
>>
Select a Format
 >> Choose a Location
book Live Instructor
book Web/Online eLearning
book eBooks
book CD-ROM
book Books
book Self-Directed Study
book Online Tutorial
book DVD Video
Related Searches : Customer Service   customer care   customer satisfaction   customer relationship   Customer Relationship Management   your customer   customer needs   customer relationships   customer support   Customer Loyalty   quality customer service   customer management   customer service representatives   customer complaints   customer requirements   customer services   customer focused   customer relations   customer expectations   customer information  

Customer Training Programs

From Online Training Directory
Providing Excellent Customer Service in a Multicultural Environment on-line e-learning cbt (computer based) This course will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers. more...
From The Far Games
Synchronicity: leading and following at once group study and discussionworkshop / seminartrain the trainer In this workshop we will use non-verbal narratives to explore leadership and group agreement. more...
From 123-CBT Computer Based Training
Visual FoxPro 6 0 Set of 6 ...Table Designer (17 min) 2.1 Data Types 2.2 Building a Customer Table 3.0 Form Wizard and Designer (18 min) 3.1 Creating a Form 3.2 Modifying the Form in the Form Designer 4.0 Views and Reports (6 min) 4.1 View Wizard 4.2 View Designer 4.3 Report Wizard 5.0 Import Wizard (8 min) 5.1 Using the Import Wizard 6.0 Setup Wizard (11 min) 6.1 Using the Setup Wizard 6.2 The more...
Visual FoxPro 6 0 LV 1 Level 1 (1 Hour 46 Minutes) 1.0 Project Builder (34 min) 1.1 Application Builder 1.2 Project Manager 1.3 Building the App into an EXE file and Properties 1.4 Tab Order and Options 2.0 Table Designer (17 min) 2.1 Data Types 2.2 Building a Customer Table 3.0 Form Wizard and Designer (18 min) 3.1 Creating a Form 3.2 Modifying the Form in the Form Designer 4.0 Views and more...
Visual FoxPro 6 0 LV 5 Level 5 PEM Programming (1 Hour 45 Minutes) 1.0 Form Designer (4 min) 1.1 Creating a Customer Lookup Dialog 1.2 Some Important form and Object events 1.3 Multi-Table forms, Grids & Calculated Fields 1.4 Page Frames 2.0 Object Oriented Programming (37 min) 2.1 SubClassing 2.2 Abstraction & Specialization 2.3 Inheritance 2.4 Polymorphism & Encapuslation 2.5 Creating your own more...
From Protrain China
Project management Fundamentals & Exam Preparation workshop / seminar ...hasing Managers ->Operation Managers ->Finance Managers ->Customer service leaders ->Marketing & Sales involve with customer projects ->Business Development Managers ->Functional directors (Eng,IT,Operation,Procurement,Finance,) Why this course from us is the best in the Market ? >Developed and deliver by active experienced project managers dealing everyday with _project challenges in China more...
From Dubai Sail LLC
Administrative Programs workshop / seminartrain the trainer ... 2006 English 1500$ Admin 31 Creative Servicing for Customer Handling 5 11 Nov 2006 15 Nov 2006 Arabic 1700$ Admin 32 Administrative System Fusion 5 25 Nov 2006 29 Nov 2006 Arabic 1800$ Admin 33 Modern Preparation for New Supervisors 5 9 Dec 2006 13 Dec 2006 Arabic 1700$ Admin 34 Benchmarking 5 16 Dec 2006 20 Dec 2006 Arabic 1800$ Admin 35 Annual Report more...
From Live to Learn
Customer Service Excellence workshop / seminar ...customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction? Regardless if the customer is external or internal, every interaction should be handled professionally, with respect, expedience and competence. Allow us to help you develop a service culture which will set you apart from the competition. more...
From India Facilitation Network
Competency Based Interviewing Skills workshop / seminar ...GE GRID, The Competency-Base, Critical Success Factors of Customer Centricity o (Behavioral) Interview, o The Goal: Behavioral Examples, False Behavioral Examples, o Exercise A: Behavioral Example Exercise, Follow-Up Probes o When are Follow Up Probes Needed? Asking the Questions, o Exercise B: Behavioral Questions Exercise o The Interview Guide, more...
From Central Tiling Training Ltd
Professional Basic Tiling workshop / seminar This course takes you through the all the aspects of basic ceramic wall and floor tiling, covering most of the following, i.e. tool kit, which adhesuves, gout and tools to use, how to cut and fix around odd shapes, different layouts, how to measure, estimate and price work accurately. Also, how to start you own business incorporating the various tickets you will need, health and safety, more...
Professional Advanced Tiling workshop / seminar This course is designed to take you through all aspects of training. Starting with the basics of tiling, your tool kit, which adhesives and grouts and tools to use and when. How to cut and fix around odd shapes, how to grout and polish, how to measure correctly and how to estimate and price work accurately. You will move onto the specialised products as the course proceeds. We then show you how more...
From RANA International Inc.
Managing Strategic Change: A CHANGE LEADER S WORKSHOP group study and discussioncoursewareworkshop / seminar ... organizations must be fast. Workplace re-designs? New customer relationships? New titles? Globalization? Acquisitions? Merger? Slowdown? Rationalization? Technology? Product evolution? All of these demand organizations to be able to alter course quickly. The program will provide a framework of conceptual understanding and practical processes to make participants prized change experts in more...
From Interstrength Associates
Creating a Collaborative Culture: Improve Results by Pulling Together workshop / seminar ... for resources while depending on each other for support. Customer Service is frustrated with Sales, Operations is at war with HR, Marketing can t get Legal to approve the advertising it s all in a day s work, but how much is it costing in productivity and job satisfaction? In this workshop, corporate department managers and their respective teams will come together to learn the five keys to more...
From Spectrum Training Services
Public Speaking workshop / seminar ...mmunication skills. Whether you are trying to influence a customer on a one-to-one basis, addressing a conference, managing press and publicity or presenting to a meeting, this very practical development programme will be of value to you. Speaking in public or in front of a group is a widely acknowledged fear many people have, and the quality of your presentations has a direct impact on the more...
From SOA Center
Messaging & Middleware Design, & Architecture Principles of Enterprise Systems, Application Integration Loosely Coupled Environments & Their Enabling Technologies Hub & Spoke Technologies & Architecture MOM Strategies & Implementation Approaches Message Bus Design & Architecture Enterprise Service Bus Technologies & Architecture Enterprise Application Integration (EAI) Design & Architecture Adapter & Connector Technologies & more...
From Results Through Training
SuperService workshop / seminar Objective This workshop provides participants with techniques to deliver the type of excellent customer service that gets noticed. Content Characteristics of SuperService; Making a positive connection with customers; SuperService on the phone; Gathering information from customers; Communicating information and policies; Developing and implementing win-win solutions; Dealing with difficult more...
From JCS Computer
Peachtree Introduction class room setting ...dger Accounts Receivable Default Information Customer Defaults Account Ids & Department Masking Statement & Invoice Defaults Review Account Types Review Sales Tax Setup Modifying Chart of Accounts Review Adding Customers Account Beginning Balances Customer Beginning Balances Budgets Accounts Payable Payroll Vendor Defaults Payroll more...
From The Lausanne Training and Development Group
Track Your Sales and Follow Through-Pharmaceutical Selling group study and discussioncoursewareworkshop / seminar ...vs. Positional Bargaining. Manage reactions to customer demands. Orchestrate a collaborative negotiation approach. Develop a strategic plan for the negotiation process. Define time spent negotiating and with whom. Coordinate the options of the agreement. Determine the values of the segments within the offer. Define more...
From C M Health & Wellness Consultants
Decrease Workers Compensation Claims & Prevent Employee Injury Contract Program On Site (Employer Worksite) ...Customer Service Based Industries. RSI's cost U S employers on average over 1 billion U S Dollars per year. Let us show you how to increase your bottom line and improve the working environment for your employees by decreasing on the job injury and decreasing worker's compensation claims. We will create a worksite assessment, job suitability assessment and health risk/injury risk assessment more...
From Pro-TEST Consultancy Sdn. Bhd
Customer Service Interactive class (role play, games, discussion, presentation) 1. Telephone Courtesy and Techniques 2. Customer Service Excellence 3. Customer Service Culture 4. Salesmanship Techniques more...
From CC Pace
Lean Agile Orientation workshop / seminar ...customer requirements or market conditions? Are you having difficulties getting your projects and products to market on time? Come hear how agile delivery and lean organization can help you reduce waste, improve time to market and stay flexible in the face of change. CC Pace s Lean and Agile Orientation introduces the basics of agile methodologies (Scrum, eXtreme Programming, etc) and more...
Scrum Master Certification Course workshop / seminar ...earn: To remove the barriers between development and the customer so the customer directly drives development; To teach the customer how to maximize ROI and meet their objectives through Scrum; To improve the lives of the development team by facilitating creativity and empowerment; To improve the productivity of the development team in any way possible; and, To improve the engineering more...
From Fernwood Training
Customer Care Systems Consultation Fernwood Training brings 20 years experience in customer focused environments to your business. more...
From Basic Learning Systems, Inc.
Listen With Understanding study at homecourseware ...ning habits, leading to fewer mistakes on the job, better customer relations and a more pleasant and efficient office environment. You will learn about how to really listen with understanding. The workbook will wake up all those lazy ears and teach you how to understand people better, how to prevent errors due to miscommunication, how to ignore the distractions that block incoming more...
Telephone Skills study at homecourseware ...customer service? Do they know how to find out what customers really want when they phone for assistance? Do they know the right and wrong ways to handle difficult callers? The Telephone Skills workbook from Basic Learning Systems Inc. goes right to your bottom line. A small investment in training now will pay dividends later in customer retention and a better corporate image. Phone more...
Customer Driven Quality study at homecourseware ...customer care may be the single most important part of your business. If your customers receive friendly, professional service, even the most difficult among them may return to buy again. Our e-workbook will teach you how to communicate with the client both in person and by telephone. The exercises and discussions show them how to keep calm under pressure, how to handle difficult customers, more...
From Kirk Miller & Associates, Inc.
Work Smarter group study and discussion ... two seemingly conflicting demands. On one side are your customers, both internal and external, who expect nothing less than razor-sharp performance, iron-clad deadlines and lightning-fast turnaround times. On the other side is your profitability, which rests on the ability of your business to control costs, maintain efficiencies through-out the system and keep your customer base growing.  more...
From Boston Training Inc. - Priority Management
Working Sm@rt with MS Outlook Webshop Syncronous Instructor led Webshop Working Sm@rt introduces you to the same time tested dynamic processes used by Priority Management to train over a million individuals globally using whole new format. We are the de facto standard in time management training. And now we make it easier than ever to attend workshops. DON T HAVE TIME? JOIN US ON-LINE! more...
Working Sm@rt with Lotus Notes Webshop Syncronous Instructor led Webshop Working Sm@rt with Lotus Notes You ve got the software. We ve got the proven process for increasing productivity. That combination makes our Priority Manager TechTools workshop one of the best business investments you can make. The only program available today that will empower your team to take full advantage of this powerful team-based productivity technology. more...
From InStep Consulting LLC
Stepping Out! group study and discussionworkshop / seminar ...challenges: * Aligning products or services with changing customer needs? * Expanding market share while maintaining or reducing costs? Stepping Out! may be the program for you. What is Stepping Out! InStep Consulting LLC announces the launch of Stepping Out! a creative solution for offsite meetings that incorporates fun, hands-on activities to reinforce business concepts. It provides more...
From Last Minute Training
Simply Accounting 2005 Training Seminar workshop / seminarcomputer lab Participants will learn General Ledger, Inventory, Accounts Payable and Receivable for a small and medium sized business. Participants will also increase their knowledge of using the accounts, inventory, payroll and customer and vendor modules, including how to perform monthly and year-end processing. Duration Details: Starts: January 15, 2007 Time: 06:30 pm - 09:30 pm Days Held: Mon, Wed Hours: more...
Quickbooks Accounting Training Seminar workshop / seminarcomputer lab ... chequing account, track credit card information, invoice customers, create sales orders, generate customer statements, work with assets and liability accounts, track fixed assets, do accounts payable, create/customize report and graphs, set up inventory, track and pay sales tax, understand payroll features, create estimates and do progress invoicing. Duration Details: Starts: January 16, more...

Customer Training Providers and Trainers

Prediction Impact ... job summarizing the past. But if you want to predict how customers will respond in the future, there is one place to turn--predictive analytics. By learning from your abundant historical data, predictive analytics provides the marketer something beyond standard business reports and sales forecasts: actionable predictions for each customer. These predictions encompass all channels, both online more...
Training Link Education S.E.A ...e the foremost leader in providing and creating access to customer driven distance education in Asia and Internationally. Training Link Education (S.E.A) provides life long learning courses that will equip you with SKILLS that are relevant and important to your Career and Individual development. Our Services: (A) Our Professional Education Consultancy services includes: - Curriculum more...
Shandy Consultancy Services Shandy Consultancy Services(SCS) Established in The Year of 2005. We are one of the growing organization in India, SCS can provide the training to the End Users,Corporates and Personals on Various IT related Subjects. We have expert faculty/Trainers with avg 5 years experience for the the concepts we are offering. Most of them are realtime experts in their respective domains.  more...
Paramount Training College ...lue chip companies, covering all aspects of NVQ s such as Customer Service, Retail, Business Admin, Information Technology and many other sectors to all levels. It was also formed to become Health & Food Safety Practitioners as we are still Practitioners today. Courses we deliver: Food Safety, Food Hygiene, Manual Handling, Health & Safety, First Aid, Moving & Handling People, HACCP, more...
vAnzwer Technologies vAnzwer Technologies is a corporate training solution provider for middleware and database products. Our strengths include 1. High quality training delivery 2. Solid relationship with a pool of trainers 3. Competitive pricing Please contact vijay vanzwer.com for further queries We are based out of Bangalore and have successfully delivered trainings all over India and abroad for multiple more...
Fast TracK IT Training and Consulting ...ded in August 2004 under the mission to provide top-notch customer satisfaction through hard work, leadership, and technical excellence. Training areas are as follows: SharePoint, ASP.Net, Cisco Routing, CISSP, and many other courses. Visit website at http://fasttrackitc.com to see more training services. The company is certified to perform various IT Service assignments and has successfully more...
CFCC Internet Business Education Institute Free Internet Safety and eBay Buying Workshop Starting Your Successful eBay Business - 8 Hour Course Basics of Selling on eBay - 3 Hour Introductory Course Starting Any Internet Business - 4 Hour Course Internet Business Management - 20 Hour Course Basics of Selling on eBay - 8 Hour Hands-on Course Internet Business Marketing - 6 Hour Course Internet Customer Relationship Management - 3 more...
Bryant Consulting Group, LLC Bryant Consulting Group is your single source, comprehensive provider for all of your professional training needs. BCG's sole focus is on designing and implementing plans to ensure that your organization's knowledge capital is continuously assessed, cultivated and captured. We offer customized training solutions for all sizes of organizations. We have developed and delivered instructor-led and more...
The Training Bank ...ry Skills Development, - Coaching, - Leadership Styles, - Customer Service and - Customer Focused Leadership. Our web-based training covers a broad range of unique programs including: - Management Development (Communication, Interpersonal Skills, Team Development, Quality Improvement, Customer Service, Performance Management and more...) - Employee Development Skills (Interpersonal skills, more...
Corexcel ...rminology, anatomy and physiology, improving work habits, customer service, sales and leadership. We also distribute off-the-shelf training materials including full facilitator guides, PowerPoint presentations and participant workbooks. Topics include Time Management, Team Building, Sales and a wide variety of other topics. We also offer accreditation services where we'll partner with more...
Eswera Academy (eswera Learning Centre) ESWERA ACADEMY ESWERA ACADEMY is the leading provider of management, professional and technical development programs. ESWERA has been a strategic training provider for for over thousands of comapanies in the Asian region over 12 years span offering over 60 public courses a year. ESWERA is an Approved & Registered Training Provider with th Malaysian Government's Ministry of Human Resources in more...
Academy for Skill and Knowledge Academy for Skill and Knowledge is a professional service organization committed to providing high quality training and business consultancy services. Started out ten years back with a vision to be the best, and constantly redefining the standards for being the best - in terms of People, Technology and Process. We tend to look beyond the obvious and push the limits of possibility. We see more...
Advanced Concepts We are an accredited training provider with local authorities in SA. We have been in the training industry for the past 9 years. We offer international and national course, instructer led or virtual. Main source of training is IT and Softskill. more...
Ketels Contract Training What We Do KCT trainers cover Management, Leadership and a variety of Business Skills topics. We also provide tailored MS Office computer training to meet your specific industry needs as well as Access Database Development and Consulting. KCT prescreens and prequalifies trainers and consultants to ensure the best possible match for your needs and deliver the best possible outcomes. Bottom line, more...
Blue Pecan Computer Training ... your business requirements, with an emphasis on quality, customer service and exceptional value for money. Training can be offered to groups or to individuals on your business premises or a training venue can be arranged at a convenient location. Laptops can be provided at your premises if you would prefer employees to train away from their desks. The large e-learning catalogue can be used as more...
Pinnacle ...ve Business Communication Skills Personal Effectiveness Customer Interface Management Technology Oriented Customer Care Skills Business Presentation Skills Selling Skills Service Excellence Time - Life Management Creativity Workshop Proactive Problem Solving Cross Cultural Diversity & Etiquette Work with Fun Personal Image Telephone Etiquettes Email Etiquettes Assertive Behaviour more...
Acumen Business Processes (I) Pvt. Ltd. Acumen is management consulting company committed to delivering business success for organizations across the globe. Acumen provides an array of training services to managers at companies across industries. These services may range from individual coaching conversations to department-wide and company-wide initiatives. As a manager or supervisor if you recognize any of the following situations more...
Taylor Performance Solutions, Inc. Taylor Performance Solutions, Inc. custom designs training programs to support businesses and organizations with improving service, increasing sales, developing strong leaders and developing effective trainers. Our focus is to increase bottom line business results by focusing on the job skills of the employees and the leadership of the management team. All products and services are tailored to more...
JPD Group Ltd JPD Group Ltd provide training in a wide range of subjects, including Quality Management, Health & Safety and Environmental Management. Offering courses across the UK at several locations along with In-House training and Consultancy services. With more than 20 years experience in the training sector JPD are a One-stop-shop for all your training needs. more...
Mannix & Associates We specialize in softskills training and Professional/Personal executive coaching. more...
Aouni Kawas Consultancy ... provide in-house customized trainings that will suit our customer s needs. When we are commissioned to deliver a customized training we do spend the necessary time in order to understand deeply the way our customer works. Before training delivery, we do conduct a sales audit and we either monitor the existing sales representatives in a real sales situation or we accompany the sales more...
Maxwell Infotech Training for graduates &under graduates for Call centers jobs in semi urban areas. We would like to train students in semi urban areas ,for jobs in call centers by improving thier communication skills&business english. Maxwell Solutions - offers corporate training&retail training/Placments (BPO &ITES) Hr consultancy Voice&accent neutralization Communication skills Business English Customer more...
FutureleaderS About FutureleaderS FutureleaderS (FLS) is an innovative mission-driven enterprise committed to developing human resources through training, consulting, research and event management. Over the years, our consultants have served clients such as DHL, Bayer CropScience, BOC Bangladesh, Arla Foods (DANO), Renata in the private sector and CARE, TMSS, HEED, ILO, UNDP, UNICEF, GTZ, USAID, CIDA and more...
Gnosis Training Pvt. Ltd. Gnosis Training (P) Ltd. plans, designs & implements training programs in the areas of Voice & Accent training, Customer Service & Management, Selling Skills, Business Communication, Presentation Skills & Body Language, Train-The-Trainer, Train-The-Recruiter, Telephone & Email Etiquette, Time Management, Change Management and Stress Management. more...
Rod Sloane Marketing ...a business without being able to reach out and motivate a customer? You are in the marketing business Marketing is an all-encompassing outlook that must inform every activity of your business. It isn't just a department within your business. When you discover this outlook, marketing your business gets really, really easy. Install the system - work the system The small business more...
Jagger Consulting We are a full service Instructional Design Services organization. We offer customized training courses as well as a few basic courses that have been pre-designed. We can deliver your training as instructor-led, online, or self-study. In addition, we offer other instructional design services such as process and procedure analysis and documentation, needs and task analysis, and job description more...
Dr. Scott Burke's Zoneology Some people might say that Zoneology combines the best international trainers in the world today. They will look at improving your performance not only mentally, but also physically. Consider this, would it benefit your company to have your staff, your team, with the attitude of a top professional athlete? To always "compete" at the highest level, to have access to the very best information and more...
iProdigy iProdigy is a 5 year old company based out of Bangalore, India, providing learning & development services to corporates in the areas of : - Personal effectiveness & grooming (iAm) - Executive and managment development (iLearn) - Learning & development consulting (iKindle). It has closely been associated with around 50 organizations (pre-domainantly in the IT / ITeS / Telecom industries to touch more...
Christine Donovan & Associates Former manager of the Disney University offers staff and leadership development, instructional design and customized training media, all focused toward creating an exceptional customer culture and reputation for our clients. A range of programs and services are offered including supervisory and leadership development; employee effectiveness; teambuilding; interpersonal skills training, and more...
British Institute Of Air Hostess Training ... students appearing for an interview with the Airlines. Customer Care We, at BIAHT, give utmost importance to rendering excellent & flawless customer service during and after the training. We ensure as a matter of routine that almost all the correspondence is replied to within the period of 2 working days apart from providing any assistance to the students as required by them in connection more...
Matrix Plus Matrix Plus are distributors of high quality multimedia training resources servicing business, industry and government in the Australian and Asia Pacific region. The extensive product line includes DVD's, Videos, Books through to the latest in Training Instruments and Assessment Tools. In addition to these resources, Matrix Plus can arrange full scale learning initiatives and training workshops.  more...
JeMM Consultants JeMM Consultants is a Canadian based training and professional development organization. Our team of qualified and professional training specialists have developed, implemented and delivered customized training solutions for financial institutions, as well as telecommunication, utilities, manufacturing and public sector organizations. We ve worked with a diverse clientele, ranging from front line more...
AlwaysWoW! Consulting Sdn Bhd ... of the past. Specialised services are related to sales, customer orientation, leadership, human resource performance development, and goals that are really achievable not just ink on paper. In addition, we are engaged in personal and life coaching. Create and achieve the personal excellence that you deserve, overcome your limited beliefs, the anger, fear, doubt, guilt, and sadness that more...
CSED/Culturally Sensitive to Ethnic Diversity, Inc. CSED Inc. is a Non-Profit Training Service that provides training in the area of Emotional Intelligence, Family Violence, Management, Communication, Relationship Building and Life Skills, etc. This training is done with communication skills tools, such as Hermes Web and Hoberman Sphere, etc. The presentations are provided on Powerpoints, Overhead projectors, computers, etc. The presentations are more...
Computer Visions ... taken into consideration. Our goal is to attain complete customer satisfaction while building strong, lasting relationships with our clients. As a certified New York State, woman-owned and operated provider of computer training Computer Visions specializes in the education of business professionals. We teach clients how to use popular business application software as well as technical network more...
Jeff Goldberg & Associates Jeff Goldberg & Associates is an international sales training, consulting and professional speaking firm specializing in helping salespeople at all levels sharpen their skills, close more business and make more money. The training and workshops are based on Jeff's 33 years of experience as a sales trainer, salesperson and sales manager. When combined with his experience in the theatre and stand-up more...
thinQ dynamiQ thinQ dynamiQ is a Mumbai based firm in the business of corporate training, counseling and consulting. We provide quality training to corporates in the areas of personality development, selling skills, soft skills, effective communication, negotiation, presentation skills, motivation, grooming, teamwork and leadership. Each workshop is customized to suit the company s specific requirements. more...
Product Innovator Ltd. ...bines the definition of product deliverables that satisfy customer and market requirements with executing marketing programs that drive sales. The product manager is responsible for the entire lifecycle of a product from its initial definition through planning its end-of-life. Although job titles may differ, product management is an essential function employed by leading technology more...
Hi-Fly Aviation Academy We are acknowledged by airlines for providing high quality applicants who have achieved the Trainee Pilot, Cabin Crew, Ground Crew and Hospitality/Travel Diploma course. We also provide Aviation familiarization a certificate course, which has been produced with major airlines. more...
PrimeTime Training Enterprises Limited ... We provide Leadership Development, Personal Development, Customer Service Skills Training, IT Training and Executive Coaching. We know that time is a key commodity for all businesses and respect this when delivering training solutions at times and durations that are suitable to the business. All training programs have a direct impact on business performance, and we ensure a real return on more...
Unique Solutions ...ompany but for the individual. Some of ourTraining Areas Customer Service Stress Time Management Effective Telesales Leadership & Management courses Managing conflict Project management Creative Problem Solving Coaching Mentoring Developing Customer loyalty Using Influence and Power Recruitment selection and Interviewing Managing Change Identifying training needs People management Skills more...
Inspired Learning ... Development Communications Strategic Positioning Sales & Customer Care How You will Learn.. The activities are fun and motivational and centers on skill learning and skill use. Experiential learning is the key to self-discovery as learners are personally involved in the learning experience. It is a process that provides the participant the opportunity for direct application of newly learned more...
Air Hostess Academy (AHA) ...onsible for successfully placing 3000 students in leading Customer Service Organisations such as Malaysian Airlines SpiceJet Kingfisher Airlines Mahan Air Taj Group of Hotels The Oberoi Group Gecis GE Capital and several more. AHA has logged meteoric rise during a short period of eight years. Today AHA runs 18 branches across nine Indian cities and also plans setting-up operations more...
Infodrive Technologies InfoDrive Technologies provides services in complete range of documentation including user manual installation guides system administration guides instruction designing content writing project documentation reference operating manual web based intranet applications creation of computer based trainings / customer specific material / eLearning material. We have certified faculty to more...
Adaptive Training & Consulting Sdn Bhd ...ning services, and independent consulting services to our customers, ultimately enabling them to generate more revenue with higher profits. Our Training service aims to deliver according to customer s requirements. We believe that customer s needs drive the training solution. The trainers have significant experience of their topics in the real business world, which enables them to design and more...
Stratford Lucknow ...n Effective Business Presentations Outstanding Customer Service Oral Communication in English Our courses are based largely on the fusion of Experiential Learning and Enhanced Learning Techniques. The courses also use mainstream techniques and aim to promote appropriate modes for different tasks. We place considerable emphasis on the techniques and general desirability of more...
Cosmic IT Solutions Pvt. Ltd ...based solutions and services designed to address specific customer needs. Cosmic has an excellent bandwidth of technology and management team and our BPO operations are built on SAS model Scalability Accuracy Speed At present we have a team of 100 professionals working for our BPO operations and we can scale up to 200 and arrange the required work force through our HR network. We have more...
Thomson NETg Thomson NETg is a global enterprise-learning leader delivering Integrated Learning solutions that include a comprehensive offering of high-quality instructional content multiple delivery options cutting-edge enabling technologies and a full range of expert consulting services. For 35 years NETg has been the learning and professional development partner of choice for innovating organizations more...
MegaSoft Information Technology ...customer learn more about business intelligence customer realtionship and ITSM services. We sell tools as well to support small to medium businesses realted solutions. We have combined services of installation and configuration applications development and application implmentation srvices. We also provide training on site services and classroom based instructor led courses. We works in more...
Property Builders, Inc Enhancing economic development throughout the state of ohio by providing individuals with practical training in the construction trades and by cultivating their knowledge of business principles and life skills. Upon successful completion of a 12 week Tradesman Training class you will have earned an apprentice certificte in the following skills Trade Practices Framing-wood metal Drywall more...
West Herts College ...f the Door Supervisor behavioural standards customer service skills health and safety at work civil and criminal law the law in relation to licensing equal opportunities young persons how to comply with regulations as a Door Supervisor searching people eviction offensive weapons first aid  more...
The Architectural Woodwork Institute of Lifelong Learning ...h you to manage up to your General Contractor and Owner customers.   You ll take home tools and techniques that will put your team in control of the project from the first day to job close out. Improve your customer management skills, plan for project flow instead of bumping along until job completion. Get the skills to successfully punch out and close out a project. And when it s over, more...
Institute of Counseling and Seminar ...ove strategy 7) Find buying strategies of your prospects/customer 8) Improve results 9) Make more money 10) Fast learning REVERSE ENGINEERING FEATURES 1) Good Habits 2) Scientific decision making 3) Friendly belief system 4) Harmonious values and goals. 5) Time management 6) Vision 7) Motivation BENEFITS 1) Removing negative experiences 2) Mental image management 3) Balanced, more...
Jigyasa ...on (Export & Retail) 5. Soft Skills programs like:- 5.1 Customer Relationship Management 5.2 Negotiation Skills 5.3 Spoken Skills 5.4 Interview Skills 5.5 Others... 6. Marketing Management 7. Retail Management 8. Supply Chain Management Our associate faculties also take classes at other institutes prominent among them are FDDI (Ministry of Textile supported Government of India); FTDC - more...
InterMountain Development Corp InterMountain Development Corp. is a business and e-commerce development company. We provide human performance, training, motivation, organizational development, and strategic planning services to business and government clients. We are committed to providing our customers with simple, cost-effective strategies that seamlessly intergreate into their business model and enhance their more...
Leadstart leadstart is an organization devoted to nurture human potential to achieve greater heights. Our mission - To unleash human potential towards achieving individual performance and business profitability . Direction, leadership, performance excellence, effective implementation are attributes that make leadstart stand apart. leadstart does not only deliver training programmes, it endeavours more...
Iridium HRD Consulting Limited ...grity, Presenting Yourself with Impact, NLP practitioner, Customer satisfaction skills training, Leadership skills, Coaching skills, Giving feedback, Assessor training. All our course leaders are experienced professionals that have worked in large organisations and so our approach is very pragmatic with an emphasis on trying out tools and making sure they can be applied immediately on return more...
InSAI Consulting - Strategic HR & Training Consulting firm ...tive to offer integrated customizable solution to all our customer s requirements. Our credibility lies in our pool of professionals who bring in enormous talents and experience to serve better. InSAI models customer s own commitment to development by sharing their development objectives and provides with proven solutions to help build the bench strength. InSAI delivers the training programs more...
Telic (Asia) Pte Ltd ...rporate alignment - Sales management and sales training - Customer relationship management - Executive coaching, and - Team development, team effectiveness and team building Our reward would be for organisations, teams and individuals to operate more effectively, achieving better performance and greatness. Telic has been recently appointed to be the Preferred Partner of Insights Global more...
Your Client Angle Using active learning techniques, Your Client Angle is an interactive workshop that focuses on the customer. This one day workshop can be presented in various times, depending on the needs of your company. Everyone in an organization(sales and non sales professionals) that has any contact with the customer would benefit. We customize the material to your company at your place of business. We more...
Jobs Flash ...ch Head hunting Campus hiring SOFT SKILLS TRAINING Customer Service Effective Communication Presentation Skills Effective Sales/ Marketing Business Etiquette Client Handling Effective Leadership Managerial Effectiveness . Motivational Programs LINGUISTIC SOLUTIONS & ACCENT TRAINING We have tie ups with International Companies which provide complete language more...
Development Solutions Solutions to performance challenges often require more than just training, they can call-for tailor-made programs that may include pre-training checks to ensure relevancy to the individuals"/teams" needs and the organisation"s culture. The programmes also often require ongoing coaching or mentoring to ensure that what is learned modifies behaviour in the workplace. Whether you seek a one-off more...
Videsh Sanchar Nigam Limited VSNL is the leading Internet Service Provider in the India providing internet services through various technologies.I work in the Retail Business Unit which is mainly focusing on providing Broadband internet connection to SME"s,SOHO"s and corporate employees working from home.I train the Direct Selling Agent (DSA) and Direct selling team (DST)FOS(foot on street),on our product, technology,customer more...
Accent & Communication Training Institute India Courses:1) Voice & Accent 2) Customer Care & Sales 3) Business English 4) Drama@Work 5)Fun@work 6)Corporate Grooming & Etiquette 7) Train-the-trainer in all the above courses 8) International Certification in Teaching & Training Skills, City & Guilds-UK 9)US/UK Culture sensitisation 10) Presentation Skills more...
Take Charge Sdn Bhd ...ograms on the topics of personal development, motivation, customer service, communication, sales techniques and team building. All these programs incorporate Neuro Linguistic Programming (NLP), practical tools and fun experiential learning. Rizal also conducts NLP Workshops. Rizal is also a certified NLP Coach. He advises, guides and coaches many people through a whole range of issues, such as more...
Learning Dimensionz ...pertise, business acumen, and industry knowledge to every customer engagement, building 100% from-the-ground-up, interactive, online learning / Classroom based training / Blended Learning, as would be best suited. Learning Made for Your Organization Learning Dimensionz develops custom courses to fit your Organizations unique training needs - from highly structured content to discovery-based more...
Quest Development Ltd Quest Development is a provider of high quality soft skills training and development solutions, specialising in the corporate arena. From executive coaching through to front line sales programmes, we aim to deliver packages that are tailored specifically to our clients needs. In order to deliver real value for money, we aim to develop a close relationship with each client, fully understanding more...
AL Solutions Consultancy We are a soft-skills training company specializing in Leadership, management and personal development areas. We conduct customized workshop built around the specific requirement from the customer. Our area of coverage is Australasia (All parts of Asia and Australia) more...
Sketch Call Center Training Institute Private Ltd. ...and efforts to reach greater heights in imparting quality customer service. We believe that at each successful contact centers or BPO s, every single member is equally important to the contribution of its success. We know that you not only strive to provide your agents with the best of opportunities to succeed, but also support and help your work force to realize their full potential in more...
Mobius Systems and Analytics Labs Global Consulting and training provider for high end Technical Architecture courses including: 1)Information Architect Course:Information Strategy Planning,Information Engineering,Information Management and Information Architect 2)Business Intelligence Architect Course: Business Intelligence, Data Warehousing,Predictive Modeling and Data Mining 3)CRM Architect:Customer Relationship Management  more...
Clear Canyon Technologies ...YON TECHNOLOGIES Nevin Lambert CEO, David Carter Director Customer Relations, Mike Danielski MCDBA MCT, and Terri Bower, Masters in Education and certification as Microsoft Office Expert, are delivering the very best in computer software training and customer service in Southern Arizona. Locally owned with over 60 years combined experience, when it comes to training; the choice is CLEAR  more...
Edify Consultants * Selling Excellence & related Sales Skills * Key Account Management * Communication Excellence * Business Writing * Effective English Skills (Voice & Accent etc..) * Effective Team Management * Sales Team Management * Positive Attitude & Success * Customer Service Excellence * Health, Stress & Lifestyle Management more...
QED Training ...ecialist specifications. Courses cover the employment and customer care perspective. Other major courses include: HUMAN RESOURCES Recruitment and Selection Performance Assessment Disciplinary and Grievance Staff Handbooks Protocols,Policies and Procedures Basic Employment Law COMMUNICATIONS Public Speaking Presentations Influencing Skills Team Working Dealing with the Media Report and Letter more...
High Technologies Solutions ...rce Management ERP Finance & Controlling (FICO) CRM(customer relationship management) Dataware Housing Oracle All the training will be provided by Industry Professionals working with Top MNC"s For More Enquiries (WE are 7 Days Open) Head Office : High Technologies Solutions K-66 B, Kalkaji, New Delhi - 110019 Telefax : 91-11-26214656 91-11-51629973 North Delhi : High Technologies more...
Haines Centre for Strategic Management ...eople Edge 5. Achieving Leadership Excellence 6. Becoming Customer Focused 7. Aligning Delivery and Distribution This enables executives to build and sustain high performance, customer-focused, learning organization. The Trainings and Workshops we offer are : REINVENTING STRATEGIC PLANNING TO DELIVER CUSTOMER VALUE Workshop Purposes: I. STRATEGIC AND SYSTEMS THINKING: 1. Learn the more...
The Ludden Group A Positive Approach to Management Listening Skills - Do you hear or listen? Organization Skills Customer Service - Internal & External (How they relate?) Safety Training - Industry specific Sexual Harassment - Creating a Respectful Workplace These are interactive and we prefer groups of 20 or less participants. We will travel to your facility and if you do not have a conference room available more...
Boldbrain Training We are a Malaysian company specialising in high quality training of the essential skills required by all staff. No matter the business sector nor the job role we believe that there are common skills that staff need in order to progress in their career. Boldbrain Training: - Management, personal development, safety & health, and information systems training - Experienced and flexible - we more...
DJungle People Experential Learning Consultants who help organization enhance the staff personal growth and effectiveness. We create fun learning experiences and simulation that are practical and real. Our main areas are leadership, team development, customer service, change management, personal staff growth and organizational development. Incorporated in year 1996 as a business and later in 2001 as a company. more...
M.B. Anderson & Associates We have been in business since 2003. Our company provides staff development training for Government, Corporate, Educational etc. entities. Today companies both large and small are spending more money than ever on technology only to find minimum increases in productivity. People are an organization"s most valuable asset yet, companies spend less and less on training. We pride ourselves on being more...
Dale Carnegie ...nergy necessary to become High Performance Teams Assist Customer Service Teams to deliver World Class Customer Service We deliver these programs (and more than 70 others) either in a public class setting or a completely customized format at your facility or ours. With over 7,000,000 success stories to date and partnerships with 412 of the Fortune 500, we"d be honored for you to consider us more...
Performance Solutions by Design With over 40 years of Ritz-Carlton experience and the ability to transform the culture of an organization Performance Solutions by Design can bring excellence to your organization. Theo Gilbert-Jamison, CEO of Performance Solutions, former VP of Training and Development for The Ritz and author of The Six Principles of Service Excellence along with our team of subject matter experts can drive the more...
Greatscope Consulting GREATSCOPE CONSULTING ; We are an organization that provides High Quality, Well Researched ,Training and Consulting Services for Personal and Organizational Excellence. Our main focus areas are Training and Consultancy to Corporates,Educational institutions and Individuals. In Corporate Training we offer customized training in all behavioral, skill development and conceptual areas.  more...
Helen J. Wythe & Associates ...rd Governance, Community Building, Community Development, Customer Service, Facilitation Fundamentals, Group Facilitation, Human Resource, Communications, Executive Leadership, Life Skills, Making Meetings Matter, Presentations, Professional Behaviour, Professional Productivity, Program Development, Proposal Writing, Professional Self Care, Startegic Planning, Team Building, Train the Trainer, more...
Service Quality (SQ) Centre Service Quality (SQ) Centre Pte Ltd is a training and consultancy for businesses around the world, particularly in the Asia Pacific region. We provide training services such as: - Consulting and interventions - Service blueprinting - Strategic Service Intent - Customer Centric Intent - Service skills and mindset - bootcamps more...
Robenny - School Of Business Robenny - School of Business provides strategic consulting, branding innovation, customer management... We also offer tailor-made corporate training (short course, certificate and MBA) focusing on Sales and Marketing, FMCG, Human Resources, ... more...
STARS Business Development Pty Ltd ...shopping services Australia wide. Our specialty areas are Customer Service and Management & Leadership Training, other key disciplines include: * Professional Selling Skills (intro. and advanced levels) * Customer Service Excellence * Creating Loyal & Profitable Lifetime Customers * Complete Suite of Management and Leadership Disciplines * Small Business Skills * All Retail Disciplines more...
Right Flow India ... Management, Time Management, Professional Effectiveness, Customer Service for sales professionals, Business Communication, Team Building and Outbound programs We are a 2 year old organization with in depth experience in the following indudstries: Building Materials Automobile NBFC / Financial Services BPO Manufacturing / Industrial products sector Media Right Flow follows the FACELIFT (C) more...
The Sales Board, Inc. ...es environment so that everyone who is involved with your customer can use it. We offer onsite sales training, Web-based online sales training, instructor lead training, train the trainer programs and individual sales training. With Action Selling, You Will Learn How To: Set the right kind of objectives for sales calls Sell yourself before you sell anything else Ask the best more...
SOVRIN Training Health and Safety Executive (HSE), Chartered Institute of Environmental Health (CIEH), Qualification and Curriculum Authority (QCA), National Assembly of Wales Department of Education and Lifelong Learning (DELLS) & First Aid Qualification (FAQ) accredited training provider delivering quality training to all sectors of business throughout the UK. Training courses include: health & safety, first more...
Paramount Training Services (PTS) PTS was established in 1989 as a training provider for NVQ's. We offer training in: Health & Social Care (Certified Care & Nursing Assistant), Foundation Certificate in Health & Safety in the Workplace,which is the health & safety qualification certificated by the Royal Society for the Promotion of Health (RSPH). The course is accredited by regulatory authorities of England, Wales and Northern more...
New Playground Workshops We offer connection training for professionals of all kinds. Connection training focuses on personal presence and interpersonal chemistry, and teaches people how to quickly connect to other people -- whether they be individuals or groups -- to communicate specific messages effectively, and to leave a substantial, lasting impact with these other people. Our training is applicable towards more...
Ossidian ...e and Vodafone in several other countries. Many of these customers are in their fourth or fifth year of using Ossidian courses. I attach some recent student testimonials. Many major equipment and software vendors have used our courses too: including Lucent, Motorola, Siemens, Nokia, NEC, Microsoft and Accenture. Our eLearning can be used as part of a blended learning programme more...
Impact Factory Impact Factory is based in London and offers dynamic people skills training. Our principal methods are drawn from theatre and psychotherapy and involve people in active learning. Delegates are on their feet learning experientially rather than