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From Simons-White & Associates, Inc.
Writing Workshop coursewareself directede-book COURSE DESCRIPTION: Communication is the transference of thought from one person to another. The effectiveness of that communication is confirmed if the two parties understand the desired message. The three primary methods of communication include seeing, speaking and writing. Good writing is a SKILL that has to be learned. It is like learning to ride a bike or play golf or use a machine.  more...
From Business Performance Pty Ltd
Training Program Evaluation e-bookworkbook ... impact of training on productivity, efficiency, quality, customer satisfaction, and so on. You will also be able to convert benefits to financial values, such as Return on Investment, Benefit to Cost Ratio, Payback Period, and so on. Whether you are a novice or experienced professional, this program will guide you through planning your evaluation exercise, collecting all relevant data,  more...
From ABC Training Solutions Ltd
Assertiveness Influencing self help program study at homeself directede-bookbook ...g day - conversations with a colleague, phone call from a customer, a supplier or Head Office, department meetings, doing a presentation or selling products - either face-to-face or over the phone. They are all situations in which there is an a outcomea - something gets done, either for you, for the other person(s), or mutual beneficial for both. However it is not just WHAT is achieved,  more...
From Accelerated Sales Training, Inc.
Ron La Vine's Full Library of 21 E-Books-Cold Calling System for Sales & Telesales Success e-book ... your lead qualification skills 12 essentials of great customer service, in any market How to deal with challenging customers Plus much more!!! Marketing Yourself & Your Business - By Ron La Vine You Will Learn: How to get free never-ending promotion The 5 P's of professional service business marketing 2 great give-away ideas The best business gift to give a  more...
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