Instructor Led Customer Training in India

9 Psychometric Gems Certification Opportunity ...d want more 10. You get repeat offers to train from your customer organizations 11. You gain immense job satisfaction 12. You grow and prosper as the most respected consultant This once in a life time opportunity is for you to grab now at Delhi for 5 days between 25 to 29 March 2011. Register early and gain again and again in your most rewarding career as the training professional.  more...

Power Your Presentations Today ...eting Personnel, Teachers, Trainers, Public Relations and Customer Service People apart from Senior Management professionals who regularly present their thoughts to different groups of people. Power Your Presentations makes use of Psychometric assessments to help you gain a good understanding of yourself and help you make use of your own individual strengths to empower you and your  more...

Call center training in Bangalore International call center training in Bangalore Call center training in Bangalore: Call Center Programs in Voice and Accent training : We provide training to freshers or an experienced call centre professionals working in domestic call center to equip for international outbound or inbound call centre. Topics covered: 1. Process training. 2. Voice and Accent training. 3. Call centre etiquette. 4. Customer relationship management.  more...

International Certificate in Logistics and Transport ...rt Environment Supply Chain Primer Managing Resources Customer Service Professional Skills for Workplace Efficiency Specialization Modules: Warehouse and Store Operations Freight and Transport Operations Road Transport and Fleet Management Key Highlights : 100% Job Assistance Job Ready Certificate Integrated Learning Methodology Globally Recognized Certification Program  more...

MS Project Training 2010 Microsoft Project Training: Get trained with the real time technology experts on EPM & MSP 2010 and leverage the maximum potential of the tool. The training is conducted with the live case studies and real time scenarios. Focusing on new & advance features of 2010, the participants will be capable of using various trick and techniques to quick and effective planning. Some of the Quick  more...

Essentials of Inventory Management ... Give to Minimize Your Inventory Levels and Maximize Your Customera ™s Satisfaction at the Same Time? As an inventory control professional, you probably already know what to do to forecast future inventory needs ... maintain acceptable levels of inventory and safety stock ... and keep accurate inventory records. But in a world filled with human error ... lost and misplaced overstock  more...

Business Intelligence Level II Architect Business Intelligence is not merely playing with a sofwtare wizard and take our reports, lot goes behind the scenes, like what we in a theatre is just a finished product lots goes at the back right from organizing to Direction to Production, but what we want to learn, Do we need to learn the backstage arts of just a finished product with which we cant acheive anything. Rest is upto you, do tell  more...

Six Sigma Green belt 29 30 31 October - 2010 ...y of the products and services improve, waste reduces and customer satisfaction increases. Six Sigma can result in the kinds of changes an organisattion is looking for. Six Sigma Certification can also help an individual to grow within an organisation and be a significant contributor to the organisational quality imnprovement initiatives. Celtem welcomes participants to its 3-day  more...

Fundamentals of International Logistics ...r Business Strategies. The Procurement Model has changed, Customer Segmentation is getting fine tuned, Product Specifications have changed to meet the Customer Needs and Customer Delivery Models are being reworked. While Globalization has led to changes in every aspect of Business, it has become extremely critical and pronounced in the functional area of Logistics. International Logistics is  more...

Essentials of Supply Chain Management ...ty Planning a Session 5 : CRM and SRM a Need for CRM(Customer Relationship Management) a CRM Strategy a Role of SRM (Supplier Relationship Management) a Supplier Selection, Performance Measurement and Retention a Session 6 : Recent Trends in Supply Chains a Triple Aa ™s of Supply Chain a Supply Chain Mapping a Supply Chain Audit a Session 7 : I. T. in SCM a Role  more...

eXampleCG BALANCED SCORECARD Training and Certification Program eXample Consulting Group's "Balanced Scorecard (BSC)" Training and Certification Program is a 2 day intensive course for 5+ years experienced professionals (MBA with 4+ years experience) in any domain/ industry/ function. It aims to build Strategic Performance Measurement System design, deployment and management competencies in professionals (Individual or Company sponsored) leading to award  more...

Customer Delight Workshop ...customer orientation This module defines what customer delight is and how it is different from customer satisfaction a What is customer satisfaction a What is delight a How does delight differ from satisfied customers a Examples of customer delight a Group task/ case study a Impact on revenue Identifying opportunities (1. 30 hours a 4. 15 hours) 165 min Participants  more...

Total Quality Management TQM is an integrated organisational approach in delighting customers (both external and internal) by meeting their expectations on a continuous basis through everyonea ™s involvement. It requires the organisation to work for continuous improvement in all products / processes along with proper problem solving methodology  more...

Quality Function Deployment QFD helps find the right things to execute. While many TQM approaches focus on efficiency or experience in execution (doing things right the first time), this focus by itself will not achieve customer satisfaction. A company might simply end up doing a great job on something that its customers dona ™t care about. The only way you can develop a sustainable competitive advantage over your  more...

5 S Seiri Seiton Seiso Seiketsu Shitsuke The discipline of 5S is a fundamental building block for Lean Manufacturing or the Lean Office. Good 5S improves quality, cost, safety, the customer experience and enables World Class Performance. It is easily applied to any business and any process, by anyone. There are many reasons to begin Lean journey with 5S: It can be done today Everyone can participate Waste is made visible Has  more...

Departmental Purpose Analysis For an organisation to be customer driven, it needs to be process driven. Process approach to work is a key differentiator and enables effective utilisation of resources and continuous process improvement. Effective practice brings multifaceted improvements across organisational processes like shorter lead-time, waste reduction and improved efficiency.  more...

Value Engineering Value Analysis Increasing competition for goods & services is not news anymore. The problem that demands priority today is that of securing lower costs. Value engineering is a combination of techniques, approaches & methods for achieving what the user or, customer wants at lower costs. This course is aimed at sensitizing the present day professionals on to value aspects of business & to equip them with tools  more...

Benchmark Six Sigma Green Belt Training - Delhi ...from operations, finance, quality, sales, marketing, R&D, customer service, admin, training, HR, design, logistics, purchase, materials, maintenance, development, housekeeping, planning, strategy, have benefited in the past. Why should you go for it? - Benchmark Six Sigma programs have unparalleled advantages. These include international recognition, world class trainers, advanced content,  more...

Quickbooks training in Bangalore India for 499 with certification ... for managing the data file a Vendor Management a Customer Management a Managing the bank accounts a Discussion of Best Practices a Quiz Day 3 QuickBooks Advanced a Items a Inventory a Sales Tax a Receivable options in QuickBooks a Class Tracking a Reimbursed Expenses a Refunds and Credits a Credit Cards a Refunds and Credits a Online  more...

Workshop on Balanced Scorecard on 18th December 2010 ...Strategy Officers, CFOs and Business Process Teams of the customers from Manufacturing and Services Industries, HR Managers and all the Managers in the company. a Business Process Owners, who want to identify, define and develop Role wise KPIs and align them with the Core Business Process Metrics & Organization Goals; to help achieve sustainable competitive advantage. Workshop Contents a  more...

Agile Development Software has become an inherent part of business organizations as well as equipments and devices. In the past operational efficiency played a crucial role in business success and software applications helped in achieving it. But the need of business in the current scenario and in future will be to develop capabilities to quickly adapt to constantly changing business environments. The ability to  more...

Use Case Modeling ...lop quality software - on time and on budget - that meets customer's real needs. This goal can be reached only through effective requirements management. Requirements errors are the most common type of systems development error and the most costly to fix. A few key skills can significantly reduce requirements errors and thus improve software quality. One of the effective methods used to capture  more...

The Zing NLP Practitioner Course - A Certification training program 5 Days to a Better Brain The program is all about how to gain power over your life, gain the admiration of other people and one of the most sought after certificates in the world! Depending on what you'd like to be better at, NLP is a toolkit that can be applied diversely, including developing new relationships, making existing ones amazingly better, better management of people, better  more...

Trainings offered by Turning Point Management Consultants Training and Development Trainings and developmental activities customized in consultation with the HR team and based on Need analysis. Diagnosing relevant competencies required for achieving greatness and competent organizational growth ambitions and developing and implementing comprehensive result oriented competency development plan is the strength of Turning Point Management Consultants. Our  more...

Intra-Personal Effectiveness 5 different trainings and workshops are conducted to enhanced your employee's performance capacity.Develop competencies that are essential for achieving peak performance as group - working in groups Variety of Training programs offered by Turning Point Management Consultants - # Handling Difficult People People skills # Understanding body Language # Customer Relationship skills  more...

Customer Service Excellence Objective: To enable & empower you to: a Provide an experience of delight to your customers a By gaining the necessary attitude, Language & skills to stand high in the competitive service industry.  more...

ITIL v3 Foundation ...T services are now part of the fabric of the business and customers expect guaranteed levels of service Top 5 Benefits of ITIL. a Increased user and customer satisfaction with IT services a Improved service availability, directly leading to increased business profits and revenue a Financial savings from greenuced rework, lost time, improved resource management and usage a  more...

certified ITIL v2 Service Manager in April 6 to April 18 at Chennai Certified ITIL v2 Service Manager in partnership with Trimentus Technologies What Will Be Covered? # Application of IT Service Management Best Practices # Continuous Service Improvement Program - Ensuring Quality # Service Level Management - The Quest for Quality # Service Desk - The a Diamonda ™ # Incident Management - Getting Back to Work # Problem Management - Understanding  more...

VOICE ACCENT Certified Course ...r job, as in teaching, advertising, public relations, and customer service. Course Overview: Your Voice recording before and after the programme. a Introduction to Various Consonants & Vowels a Learn the technique to correct Pronunciation. a Voice Modulation. a Speak Fluently without interruption. a Indianism. a Soft Skills ( with PPT) a Mini Presentation  more...

Delhi NCR India Customised Executive Management Learning Development Programmes Motivation Time Mgt. Retail Mgt. Strategic Mgt. Team Building Coaching Skills Interview Skills Problem Solving Decision Making Managing Stress Negotiation Skills Performance Mgt. Winning Attitudes Work Life Balance Customer Service Presentation Skills Business Etiquette Conflict Resolution Sales Effectiveness Interpersonal Skills Planning & Execution Communication Skills  more...

BPOzitions Certified Retail Professional What do we Offer -FREE PLACEMENT: BPOzitions offers specialized solutions for Retail Companies with an enviable client list. Our Client base includes all the leading Retailers. Depending on your competencies and after the completion of the training we have a job for you. We do not charge any fees for placement, however free placement is only for those who have completed training through us.  more...

Sun Storage 7000 Unified Storage System Administration NWS-6425 The Sun Storage 7000 Administration customer training course provides the students with the knowledge to successfully describe, configure, maintain, and administer software and hardware.  more...

Capstone Simulation Strategy Workshop ...s to business strategy development and role of market and customer variables. Capstone ® is addictive... participants hate it... love it... adore it... learn from it... they dona ™t forget it... and come back again to take the revenge... Ita ™s an unforgettable experience that will keep you confident in your business situations for times to come. You meet here your peers from  more...

Mime-Theatre-Acting Training by Legend Thiyagarajakumar Ramaswamy ...100% multi-tier provider of Information technology with a customer centric approach to provide affordable solutions for organizations seeking web designing companies in India for offshore outsourcing, web design & development outsourcing, print design, multimedia presentation, Internet a Social Media Marketing, Pay per click marketing, search engine optimization, Conversion Rate Optimization,  more...

Workshop on Overview of OSS BSS In Telecom at Bangalore ... System - Components & Architecture a BSS Modules a Customer and A/ C Management a Order Management and Workflow (Brief on CRM) a Service provisioning a Customer care and Self care, Trouble ticket 3. B S S a Important Components for Operations a CDR Mediation a Rating & Tariff Management a Brief on Interconnect and Roaming billing a Product & services a Billing  more...

Proposal Preparation Workshop ...at they can come out with a compelling proposition to the customer. This workshop discusses various challenges and common mistakes with regard to proposal preparation and submission and ways to conquer the same. The workshop is delivered as class room training with emphasis on experiential discussions, samples and case studies. Topics a What is a proposal? a What are the challenges  more...

Lean Management - 5 Level CErtification ...ct from raw material to finished goods at the pull of the customer in pursuit of perfection.a RMAOR Although several tools and techniques are available in Lean body of knowledge, there is no systematic methodology like DMAIC (Define, Measure, Analyze, Improve, Control) for the application of six sigma is available for the lean system design. To fill gap, SSA has developed the RMAOR  more...

Effective Service Delivery using Program Management Framework Managing any program is like running a business; the purpose of any business is to meet stakeholdersa ™ needs. Everyone plays a role in the success of the business whether they are executive leaders, business or delivery managers, program/ project managers, team leaders, team members, SMEs or functional support providers. In any of these roles the individuals guide or help guide strategies  more...

Wavelength's Train-The-Trainer [ TTT ] Course - Training Design and Delivery Certificate Course [ TDDC ] at Noida Delhi NCR ...======= 1. Individuals working in BPOs / Call Centers as Customer Care Executives (CCEs) /Representatives (CCRs) in various processes (voice-based/ web-based) who wish to become effective trainers and establish their careers in the Learning and Development (L&D) function. 2. Individuals working in the Human Resources (HR) division/ department of other corporates who wish to become  more...

SAP - Reliance Global Services Pvt Ltd ... Solution 3. BI-Business Intelligence 4. CRM TECHNICAL-Customer Relationship Management 5. FICO-Finance and controlling 6. SD-Sales and Distribution 7. MM-Material Management 8. PP-Production Planning 9. HR-Human Resources 10. SRM-Supplier Relationship Management 11. CRM-Customer relationship Management 12. SRM-supply relationship management 13. ESS-MSS-Employment/ management self  more...

RPG ILE training at Noida The AS/ 400 - formally renamed the "IBM iSeries," but still commonly known as AS/ 400 - is a midrange server designed for small businesses and departments in large enterprises and now redesigned so that it will work well in distributed networks with Web applications. The AS/ 400 uses the PowerPC microprocessor with its reduced instruction set computer technology. Its operating system is called the  more...

Cabin Crew Air Hostess Training ...ntions, Freedoms of the air, International Organisations, Customer Service, Fare Construction - TC Areas & Sub-Areas, Global Indicators, Fare Selection Criteria, Types of Journey, One Way & Return Journeys, Special/ Promotional/ Mass Fares Computerized Reservation System (GALILEO) Electronic means of booking flights, making Reservation and creating Passengers PNR & calculating  more...

ERP Functional training at Noida ...nance postings. The main activity is Accounts Receivable (customers) and Accounts Payable (suppliers), and normal General Ledger accounting, for example bank accounts. But also cash management, assets and investments are handled in this SAP module. SAP CO - here SAP handles the company internal accounting, also called controlling. The main activity is postings to Cost Centers (departments),  more...

ERP SDCRM training at NOIDA ...ales order handling, and the distribution of shipments to customers. Also the billing process, customer invoice, is handled from the SD module. This course will give you a good and broad overview of SAP SD sales and distribution. You will learn to perform the most important tasks in SAP sales. Here you will also learn about SD standard reports in the SIS sales information system. The course  more...

ERP Technical - Functional Training at Noida ...ies. SAPs perhaps most important benefit, seen from the customer side, is the INTEGRATION. Components or solutions in SAP are real-time integrated. This increases users efficiency significantly, because data only needs to be entered one time, you can re-use data, you have high data validity and so on. SAP was introduced in 1973, and is today the world leading ERP software. SAP is actually  more...

SAS training with certification in Noida SAS - Statistical Analysis System The worlda ™s fastest and powerful statistical package for data analysis. SAS or Statistical analysis system is the world s fastest and one of the most powerful statistical packages for data analysis. It comprises multi engine architecture for better data management and reporting. SAS is an integrated system of software products provided by SAS  more...

SAS training and placement ...anagement, financial management, business intelligence, customer relationship management and more. SAS is the power tool used in analysis of results and report generation in clinical trails in pharma industry. There is a lot of demand for SAS Professionals in all leading IT firms globally. WHO CAN DO? Candidates having data analytical aptitude and possessing at least a Bachelor  more...

SAS course at noida SAS or Statistical analysis system is the world s fastest and one of the most powerful statistical packages for data analysis. It comprises multi engine architecture for better data management and reporting. SAS is an integrated system of software products provided by SAS Institute (USA). Who can do? A degree in Computer Science, BCA, B. Sc. (Stat), M. Sc. (Stat), MCA, B. Tech, Pharmacy,  more...

Dot Net Training ...e Management ERP Finance & Controlling (FICO) CRM(customer relationship management) SAP_BW Dataware Housing Oracle Apps 11i The training is given only through Industry Professionals, having 5-8 yrs of Exp. For More Enquiries (WE are 7 Days Open) Noida : High Technologies Solutions B-5, sec-2, Noida - 201301. Telephone : 91-0120 4314343 / 4227777 High Technologies  more...

CUSTOMER SERVICE PAR EXCELLENCE ...CUSTOMER SERVICE PAR EXCELLENCE" A workshop on Customer relations management Program Outline: v Different Customers & Handling Them v Customer Service & Relationship v Why Customers Leave? v Why Service Matters! v Customer Delight v Customer Service Barriers and attitudes v  more...

Call CenterBPO Training-HYDERABAD India is a preferred destination for offshore outsourcing of call center services. To get a job in any call center the basic need is good communication skills. To stand out in this competitive market its very important that one has a good Communication Skills and Soft Skills. A1 Square understand the need of fresh graduates who want to work in a call center and so it has a perfect training  more...

Check Point VPN-1 VSX NGX ...tively configure and deploy VPN-1 VSX, to manage multiple customer sites. This course provides hands-on training for installing VSX on SecurePlatform. You will configure Security Policies for multiple remote firewalls, using the Provider-1 NGX Multi-Domain GUI (MDG). You will also learn about managing multiple firewall-secured environments, and using Virtual Systems and Virtual Routers in a VSX  more...

Multi-Domain Management with Check Point Provider-1 R70 Multi-Domain Management with Check Point Provider-1 R70 is an advanced course for Check Point's Managed Security Services. This course provides an understanding of the concepts and skills necessary to configure, implement and manage Check Pointa ™s Provider-1 R70; including installation and configuration of multi-domain servers, creation and configuration of Customer Management Add-ons  more...

Corporate Training Hyderabad ... Module-05: Business Communication-II: Communication with customers, vendors & supplier Knowing the Customer Module-06: Business Communication-III: Communication with investors & creditors Module-07: External Communications Module-08: Telephone and mobile speaking etiquettes Module-09: Body language for a manager- Dressing, Personal Hygiene, Greeting etc Module-10: Presentation skills,  more...

ERPSAP in Noida ...vices, offering end-to-end solutions to a wide variety of customers. We have successfully placed our students in the companies like IBM, Masteck, Mphasis BFL, Accenture, Infosys, Wipro, IBM, Tata, Infosys, iFlex, Majoris, KanBay, Polaris, Parot, CSC and many more...... We take this opportunity to introduce ourselves as High Technologies Solutions a premier company engaged in quality IT  more...

ERP SAP SD training in Noida ...ales order handling, and the distribution of shipments to customers. Also the billing process, customer invoice, is handled from the SD module. This course will give you a good and broad overview of ERP SD sales and distribution. You will learn to perform the most important tasks inERP sales. Here you will also learn about SD standard reports in the SIS sales information system. The  more...

ERP ABAP4 Training in Noida ...5. SD (Sales & Distribution) New Dimension: 1. CRM (Customer Relationship Management) We regularly study the need of manpower for in various organizations. Our placement coordinator is always on move, visiting our various organisations. We discuss with them about their needs for fresh engineer and their technical skill sets. We often design / customize the course module and mould it as  more...

Effective SAP Training at Noida ...stribution) New Dimension: 1. CRM (Customer Relationship Management) 2. BW (Business ware Housing) For more details: Noida: C-98, Sec-2, Noida - 201301. Telephone: 0120 a 4314343, 9310254311 HOTLINE NUMBER - 0120-4227777 Support Email: info-noida@htsworld. net SOUTH DELHI N-18, Kalkaji, New Delhi - 110019 Telephone: +91-11-26214656,  more...

Customer Relationship Management ...Customer Relationship Management Identify your real customers, evolve strategies to retain and delight them by exceeding their expectation Registration: Please send your nominations along with the prescribed fee to: Infopace Management Pvt Ltd No. 81, Block 6 (B) SHIG, 4th cross, III rd Main, 5th Phase, KHB colony, New Town Yelahanka, Bangalore 560 064, Karnataka, India Tel:  more...

ACS CONSULTANTS offers Customized Training Programs on the following lines subjects Management Development Programs Leadership Skills Development Work Life Balance Communication Skills & Body language for Success, Positive attitude. Self Motivation & Productivity Enhancement. Turn Fear & Self Doubt into Confidence & Success. How to negotiate a Win-Win situation. Program yourself for Total Success. Stress Management & Effective Relaxation  more...

Design Patterns Course Overview: Patterns are a recent software engineering problem-solving discipline that emerged from the object-oriented community. Design patterns are recurring solutions to software design problems you find again and again in real-world application development. Patterns are about design and interaction of objects, as well as providing a communication platform concerning elegant, reusable  more...

ROAD MAP TO SUCCESS climb the magic ladder of success 'ROAD MAP TO SUCCESS' climb the magic ladder of success Enhance your personal productivity and of your work place THE ROAD MAP REALISE your potential as an individual. ORIENT your thinking and get focused. AWARENESS of the process and skills necessary to attain goals. DEVELOP greater self confidence. MOTIVATION for smart goal setting and preparing plan of action. ASSERTIVE behavior and  more...

A Six Sigma Training Programme A Six Sigma Training Programme Orientation to Green Belt Certification A two day workshop How do you benefit Are you looking for a right career path? If you are a graduate of any discipline and have basic work experience then you could try this career and become a six sigma professional. There is a very huge demand for certified professionals in MNCs and organizations across the  more...

Windows Vista ...14 Lab: Troubleshooting Hardware 15 Exercise 1: Gathering Customer Information and Developing a Plan of Action 16 Exercise 2: Resolve Printing Problems 17 Exercise 3: Checking for Signed Device Drivers Module 15 Lab: Troubleshooting Networks 3 Exercise 1: Gathering Customer Information 4 Exercise 2: Gathering Relevant Computer Information 5 Exercise 3: Resolving the Problem Module 16 Lab:  more...

Proposal Praparation Workshop ...at they can come out with a compelling proposition to the customer. This workshop discusses various challenges and common mistakes with regard to proposal preparation and submission and ways to conquer the same. The workshop is delivered as class room training with emphasis on experiential discussions, samples and case studies. Topics 1. What is a proposal? 2. What are the challenges faced in  more...

NeST Certified Internal Auditor ...te its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. All requirements of ISO  more...

1-DAY CERTIFICATE PROGRAM ON PRODUCTION PLANNING CONTROL ...uling machines and people, and coordinating suppliers and customers. An effective PPC system is critical to the success of any company. An PPC system's design is not a one-off undertaking; it should be adaptive to respond to changes in the competitive arena, customer requirements, strategy, supply chain and other possible problem. WHO SHOULD ATTEND: Managers, Engineers, Supervisors,  more...

SEO Training in Vadodara-Baroda, Social Media , PPC, Digital Marketing Courses ...g; Owners of e-Commerce Websites: Want to increase paying customer conversion ratio of their websites visitors ® Website Designers: Want to offer search engine marketing services to their clients ® SEO and SEM: Wanting to improve their industry skills ® Fresh Graduates: Want to learn SEO in preparation for starting their own SEO business or applying for a job as an SEO  more...

Presentation skills Effective presentation is the key to any business successs. Presentation of statistics or bussiness data is important in the day to day business. Our presentation skills programs ensure the participant is well versed in the nuances of effective presentation and our workshop provides ample opportunity to sharpen the skills. Our Basic to Advance level Presentation Skills program is being  more...

Siebel CRM Training program for Working professionals at PMC Chennai Pegasus Management Consultants (PMC), a leading IT services and Knowledge Management Firm is offering the following training programs Seibel CRM Modules: Contact center and service, Customer Order Management, Enterprise Marketing, Partner Relationship Management, Sales, Self Service and eBilling, Siebel CRM On Demand, Marketing and Loyalty, Quote and Order Capture, Price Management, BI  more...

Siebel CRM Training program for Job Seekers at PMC Chennai Pegasus Management Consultants (PMC), a leading IT services and Knowledge Management Firm is offering the following training programs Seibel CRM Modules: Contact center and service, Customer Order Management, Enterprise Marketing, Partner Relationship Management, Sales, Self Service and eBilling, Siebel CRM On Demand, Marketing and Loyalty, Quote and Order Capture, Price Management, BI  more...

Siebel CRM Training program for Fresh Graduates at PMC Chennai Pegasus Management Consultants (PMC), a leading IT services and Knowledge Management Firm is offering the following training programs Seibel CRM Modules: Contact center and service, Customer Order Management, Enterprise Marketing, Partner Relationship Management, Sales, Self Service and eBilling, Siebel CRM On Demand, Marketing and Loyalty, Quote and Order Capture, Price Management, BI  more...

Siebel CRM Training program for Final Year Students at PMC Chennai Pegasus Management Consultants (PMC), a leading IT services and Knowledge Management Firm is offering the following training programs Seibel CRM Modules: Contact center and service, Customer Order Management, Enterprise Marketing, Partner Relationship Management, Sales, Self Service and eBilling, Siebel CRM On Demand, Marketing and Loyalty, Quote and Order Capture, Price Management, BI  more...

SAP training program for Final Year Stdents at PMC Chennai Pegasus Management Consultants (PMC), a leading IT services and Knowledge Management Firm is offering the following SAP training programs for Working professionals. SAP modules: BASIS, ABAP/ 4 Programming, FI (Financial Accounting), CO (Controlling), SD (Sales and Distribution, MM (Materials Management), PM (Plant Maintenance), PP (Production Planning), BW (Business Warehousing), PS (Project  more...

SAP training program for Fresh Graduates at PMC Chennai Pegasus Management Consultants (PMC), a leading IT services and Knowledge Management Firm is offering the following SAP training programs for Working professionals. SAP modules: BASIS, ABAP/ 4 Programming, FI (Financial Accounting), CO (Controlling), SD (Sales and Distribution, MM (Materials Management), PM (Plant Maintenance), PP (Production Planning), BW (Business Warehousing), PS (Project  more...

SAP training program for Job Seekers at PMC Chennai Pegasus Management Consultants (PMC), a leading IT services and Knowledge Management Firm is offering the following SAP training programs for Working professionals. SAP modules: BASIS, ABAP/ 4 Programming, FI (Financial Accounting), CO (Controlling), SD (Sales and Distribution, MM (Materials Management), PM (Plant Maintenance), PP (Production Planning), BW (Business Warehousing), PS (Project  more...

SAP training program for Working Professionals at PMC Chennai Pegasus Management Consultants (PMC), a leading IT services and Knowledge Management Firm is offering the following SAP training programs for Working professionals. SAP modules: BASIS, ABAP/ 4 Programming, FI (Financial Accounting), CO (Controlling), SD (Sales and Distribution, MM (Materials Management), PM (Plant Maintenance), PP (Production Planning), BW (Business Warehousing), PS (Project  more...

sap abap training in bangalore with realtime scenarios ...een Resolutions. a Mass Updation. o Vendor master. o Customer master. a Legacy System Migration Workbench (LSMW) o Different methods. o Steps to Create an LSMW Project. o Flat file creation. o Uploading data. SAP Scripts a Introduction. a Layout Sets. a SAP Script Elements. a Modifying standard layout sets (by using subroutines). a Uploading logo. SMARTFORMS  more...

MSBI SSAS SSIS SSRS training ...s their financial management, supply chain management and customer relationship management (CRM) solutions. Microsoft BI Training @ TechBricks opens career opportunitiesa Training provided here will be competitive advantage and broaden your career opportunities by adding credibility to your resumea which communicates a clear message of personal motivation and technical skill to recruiters  more...

Microsoft Dynamics Ax 5.0 Technical Training Techbricks Ameerpet ...s their financial management, supply chain management and customer relationship management (CRM) solutions. AX Technical Training @ TechBricks opens career opportunitiesa Training provided here will be competitive advantage and broaden your career opportunities by adding credibility to your resumea which communicates a clear message of personal motivation and technical skill to recruiters  more...

Microsoft Dynamics Ax 2009 Functional Training ...s their financial management, supply chain management and customer relationship management (CRM) solutions. AX FunctionalTraining @ TechBricks opens career opportunitiesa Training provided here will be competitive advantage and broaden your career opportunities by adding credibility to your resumea which communicates a clear message of personal motivation and technical skill to recruiters  more...

Microsoft Dynamics CRM Training in TechBricks ...s their financial management, supply chain management and customer relationship management (CRM) solutions. Microsoft Dynamics CRM @ TechBricks opens career opportunitiesa Training provided here will be competitive advantage and broaden your career opportunities by adding credibility to your resumea which communicates a clear message of personal motivation and technical skill to recruiters  more...

Google Products Professional Course ...earn how you can use Google Products to instantly get new customer - before your competitor gets them. An affiliate marketer, but your commissions are low because you don't get enough sales. You are ready to boost your target traffic and make more money with your website. Individuals like you have been requesting for more hands-on Google Product training. We're pleased to offer our popular  more...

sap fico training bangalore ...Receipts o Cheque Deposits a Spl GL transactions o Customer (Advances) Down Payments o Notes items o Bill of Exchanges a Payment Terms & Cash discounts a Dunning Process a Business Process (Easy Access) o Creation of Customer Master records o Sales cycle o Invoice Postings o Advance receipts o Receipts o Forex liability valuation ASSET ACCOUNTING: a  more...

SolidTrainer - Solid Works CAD Training Institute with FREE International CAD Certification SolidTrainer is an authorised professional training institute having expertise in providing excellent coaching in SolidWorks, Simulation, 3DVIA, Workgroup and Enterprise PDM Data Management, formed by top notch industry experts and former executives from the SolidWorks Corporation with award winning certifications, undergoing aggressive trainings in countries around the world namely USA, UK,  more...

Business Excellence Models- MBNQA,EFQM,CII-EXIM,TBEM,JRDQV,DQA etc Training and Consultancy Services to provide Awarenes, Conduct Gap Analysis, To Assist Implementation, To prepare Application Document, To Guide Site Visit Preparation and to assisst in Action Plan Preparation after getting OFIs. a Awareness Programme on CII-EXIM Award Model a Gap Analysis workshop for preparing action plan for model implementation a Facilitation for Application Document  more...

DISC Certification - Certified Professional Behavioural Analyst Target Training International USA ABOUT DISC DISC measures observable behavior and emotions. Behaviors are considered to be the a howa of your life and are apparent in the things you do and how you act. DISC is the language of people watching, or observing behaviour and emotions. This certification comes from Target Training International, USA a one of the leading providers of DISC and other assessment tools. PROGRAM  more...

Basic Service English English is globally accepted as the language in which business is done. With globalization and the entry of multinational players in the Service Sector, English has become the common medium of communication and is fast becoming a a must knowa ™ language. The Service English program aims to equip participants with the attitude and skills to use appropriate tone of voice; customer-focused  more...

A 2009 The updated version of CompTIA A+ is CompTIA A+ 2009 Edition. A benchmark for computer support technicians, CompTIA A+ certification ensures that the candidate is highly skilled in installing, maintaining, securing and troubleshooting computer hardware. CompTIA A+ certified professionals also possess good customer-relation communication skills. This certification course provides a perfect  more...

Six Sigma Green Belt Certification Program a Six Sigma a Introduction a Implementation Approach a Project selection & Planning a Project Management a Minitab overview a Basic Statistics a SIPOC a FMEA a Measurement System Analysis a Process Capability Analysis a Hypothesis - Overview a DOE a Overview a Control Charts a Value Engineering a Quality Circle a Measure of Customer Satisfaction a  more...

Oracle Apps Functional Technical Training ...d on the client requirement for both corporate and retail customers Maintenance, Support and Development:- Maintenance of existing Oracle Applications implementations and changes in end user requirements & technology place a high level of pressure on corporate IT departments as the skill sets required typically exceed in-house capabilities. E-Apps Mantraa ™s Oracle Applications  more...

Certificate program in Advanced English Effective Workplace Communication ...ers, Supervisors & Managers. And People in the working in customer facing jobs, offshore development facilities, BPO, KPO will find the course extremely use full. Nevertheless job seekers will also find this course useful. Delivery Mode: Options: a) Face to face classroom sessions in our learning centre or at the corporate premises b) Internet supported interactive live class with audio  more...

Workshop of Counselling Skills A workshop for all human service personnel who need basic counselling and communication skill to handle psychological and emotional aspects of the individuals at their work or life. The training is meant for Teachers, Trainers, Customer Support Executives, Managers, HR Personnel, Medical Practitioners, Paramedics, Career Counsellors, Psychological Counsellors, Sales Executives, Call Center /  more...

Six Sigma Green Belt Training Certification ...provements such as profitability, productivity, quality & customer service. As a Green Belt, you will lead or participate in Six Sigma projects and systematically apply the hybrid methodology that combines DMAIC methodology with the simple and effective waste-reducing tools of Lean. Why choosing our program will benefit you? When you go back to work, you will receive unlimited support  more...

AS 9100 Rev C Orientation Training This one-day overview and Implementation to AS9100 is the ideal starting point for understanding and implementing your Aerospace Quality Management System. This course is designed to provide attendees with a working knowledge of the AS9100 series and an understanding of the need for management to provide clear leadership in the business. This course illustrates the key differences between the  more...

Microsoft Dynamics NAV Technical Functional Training in Hyderabad ...ctional Microsoft Dynamicsa is a line of financial, customer relationship and supply chain management solutions that help businesses work more effectively. Microsoft Dynamics NAV ® collects your business functions into one integrated system. It is easy to learn, simple to use and quick to implement. As your business evolves, Microsoft Dynamics NAV ® provides a reliable platform  more...

business analysis Training in Bangalore ...a suite of modules designed for business intelligence and customer relationship management. SAS is used for statistical analysis in the insurance industry and the field of public health. SAS also provides data mining, data warehousing, business intelligence, sustainability and business performance management software. Our training includes Base/ SAS, SAS/ Stat, Macros, Graphs SQL, ODS Access.  more...

SAP BPC BPS ESS-MSS EHS SOLUTION MANAGER TRAINING online training also available ... 4. Work flow 5. ESS-MSS. 6. SCM APO 7. EHS 8. CRM (Customer Relationship Management) 9. EP (Enterprise Portal) 10. SRM (Supplier Relationship Management) Technical: 1. Programming (ABAP/ CA) 2. BASIS 3. BIW / BI7. 0 Functional: 1. FI/ CO (Finance & Controlling With CIN) 2. HR (Human Resource) 3. PP (Production Planning With CIN) 4. MM (Material Management) 5. SD (Sales &  more...

Six Sigma Training and Certification Program in Bangalore ... companies are leveraging Six Sigma to drive high ROI and customer satisfaction. This has led to an enormous demand for trained and certified individuals in this methodology in manufacturing and transactional sectors How can you be benefited? If you are a Graduate with work experience, you should consider gaining Six Sigma Certification to get into bigger roles with greater rewards. Six  more...

Kano Analysis In the late 1970s Dr. Noriaki Kano of Tokyo Rika University further refined the notion of quality derived partially from his study of Herzberg's "Motivator-Hygiene Theory" and re-defined quality along two dimensions in contrast to the linear "good-bad" "ok-not ok" dimension in existence all along. The two dimensions were: 1) the degree to which a product or service performs, & 2) the degree to  more...

Quality Function Deployment-QFD ...nction Deployment (QFD) in 1978. QFD is used to translate customer requirements to engineering specifications. It is a link between customers - design engineers - competitors -manufacturing. It provides an insight into the whole design and manufacturing operation from concept to manufacture and it can dramatically improve the efficiency as production problems are resolved early in the design  more...

Process Capability Study ...mance of new or revised processes relative to internal or customer requirements. In many cases, preliminary studies should be conducted at several points in the evolution of new processes (e. g., at the equipment or tooling subcontractor's plant, after installation at the supplier's plant) These studies should be based on as many measurements as possible. Chinese Proverb : If you dona t  more...

Kaizen Event ...t quality . Kaizen focuses on waste , delivering value to customer and create value in process. 1 day basic training give the familiarisation to Kaizen and preparation to launch a Kaizen Eventsa in any organisation or process. 5 days a Kaizen eventa some times called a Kaizen Blitza Provides a well planned , focused and rapid approach to eliminating waste in the process. Kaizen  more...

Six Sigma Black Belt -DFSS Companies that excel at designing more effective ways of accomplishing basic business tasks are best poised to excel in todaya s competitive business environment. Design for Six Sigmaa s DMADOV (Define-Measure-Analyze-Design-Optimise-Verify) methodology is a powerful tool for improving innovation and design. This program helps Six Sigma practitioners apply DFSS concepts so that they can  more...

ITIL Foundation Program EXIN Accredited ITIL V3 Foundation Course: ITIL (IT Infrastructure Library) is the most widely accepted approach to IT Service Management (ITSM) in the world. ITIL is now being adopted and used across the world as the de-facto standard for best practice in the provision of IT Service and is practiced by organizations worldwide. ITSM best practices provide the organization with a systematic  more...

SAP R/3 Training/Job Oriented consultation in bangalore ...ng professionals::SAP- SD (Sales & distribution module). Customer support executives::CRM (Customer Relationship management). Finance & accounts professionals::SAP (FI/CO) Finance & controlling. HR, payroll & IT recruiters::SAP HR (Human Resource). Manufacturing professionals::SAP MM, PP, SCM & SRM. Engineering/Technical Graduates/Freshers::SAP ABAP/4. J2EE Experts:: SAP XI. Data warehousing  more...

Selling Skills - Direct A systematic approach to direct selling. A step wise sales process for all who engage in face to face selling. Also referred to as "Professional Selling Skills", specially designed for retail industry where products/ services / solutions are meant to satisfy customer needs. Understanding customer needs and presenting one's solution in a manner that the customer 'explicitly agrees to both his  more...

Software Testing Strategies and Planning This training program is only for Corporate and it is tailor-made for each specific need.  more...

Service Strategy This workshop, typically 1 - 2 days, is meant for senior management team of the organisation. The workshop will help generate consensus on what exactly is the definition of 'customer service' for that organisation and its customers.  more...

Human Engineering Human Engineering FEATURES 1) The Power of state 2) How to elicit someone s strategy 3) How to use body to direct mind 4) How to lead the other person 5) How to change your behavior quickly. 6) NLP Skills. 7) Applied psychology techniques BENEFITS 1) Understanding the other person. 2) Find out most resourceful state of the mind. 3) Using body to control mind. 4) Using rapport build faith  more...

Oracle 11i Apps CRM ...ntory management with respect to spares, Task management, Customer Management (TCA), Calendar, Escalation Management 3. Handling Service Request Dispatch Center, Assignment Manager, AutoScheduling, Debrief Report, Charges Interface, Closure 4. Spares Management Car Inventory, Spares Inventory, Resources & subinventory management, Move orders, Parts Loop, Reporting hierarchies, Authorised  more...

WebTekLabs Pvt Ltd - WCT Program ... cycle time, increase product quality resulting in higher customer satisfaction by offering standard and customized testing services globally for the mission critical applications, web applications and embedded & real-time application, which help our clients to gives the highest possible quality results and releasing the application confidently in shorter time to market window. We state our  more...