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On-Line Postgraduate Programme In Executive Management ...cation effectiveness - Designing for effective client/ customer focus - Importance of vertical & horizontal relationships - Directing or leading - Directing or leading? : a question of leadership styles & administrative strategies - Directing or leading? : Managerial control vs worker autonomy - The relationship between leadership & worker motivation - Co-ordinating -  more...

On-Line Postgraduate Programme In ISO 9000 Quality Systems ...00 Family - Objectives of ISO 9000 - The clients or customersa ™ quality requirements - General Regulatory Quality Requirements - Enhancing client and customer satisfaction, - Towards Continuous Quality Improvement - ISO Quality Principles a. Principle 1 Client or Customer focus b. Principle 2 Leadership c. Principle 3 Involvement of people d. Principle 4 Process  more...

Predictive Analytics with Data Mining: How It Works Although you've probably heard many times that predictive analytics will optimize your marketing campaigns, it's hard to envision, in more concrete terms, what it will do. This makes it tough to select and direct analytics technology. How can you get a handle on its functional value for marketing, sales and product directions without necessarily becoming an expert? The answer is, in order to  more...

Analytics + Business Expertise = Actionable Predictions for Each Customer ...ng and sales forecasting: actionable predictions for each customer. This special form of business modeling foresees each customer purchase, response or cancellation, predicting the individual behavior of each existing or prospective customer under certain conditions. Naturally, per-customer predictions are key to allocating marketing and sales resources. For example, by predicting which product  more...