Customer Care

Pinnacle ...ess Customer Interface Management Technology Oriented Customer Care Skills Business Presentation Skills Selling Skills Service Excellence Time - Life Management Creativity Workshop Proactive Problem Solving Cross Cultural Diversity & Etiquette Work with Fun Personal Image Telephone Etiquettes Email Etiquettes Assertive Behaviour Help Desk Customer Service Skills  more...

Medical Tourism Training, Inc ...sinesses serving the medical tourism sector and improving customer care through interactive, informative programs designed to increase the skill and knowledge of the people serving medical tourists. Choose from our menu of courses or request a custom-made program to suit the needs of your organization. Our experts develop these practical, affordable courses based on international best more...

QED Training ...ecialist specifications. Courses cover the employment and customer care perspective. Other major courses include: HUMAN RESOURCES Recruitment and Selection Performance Assessment Disciplinary and Grievance Staff Handbooks Protocols, Policies and Procedures Basic Employment Law COMMUNICATIONS Public Speaking Presentations Influencing Skills Team Working Dealing with the Media  more...

Megamind Consultants ...o ensure delegates receive the highest level of training, customer care and value for money. We want our delegates to maximize & embrace their potential .Our training courses ensure that this happens. Our clients give us 100 positive feedback on the courses that we run. "Our mission is to help our customers achieve lasting results by facilitating the development of the skills and more...

Knowledge Resource Company - India Knowledge Resource Company (KRC) is an Employability, Skill Enhancement Training and Coaching Company. It will provide top-quality professional development and coaching services. The principal officers of KRC believe that most people, particularly youths and students; small businesses and entrepreneurs suffer two major problems. They lack training or development resources and the depth of more...

WIN Sales and Marketing Programs Sales Training; Sales Coaching; Sales and Sales Management certification; Sales Recruitment and Assessment. We work with Companies to Increase their SALES. Our Sales Expertise and Solution BOOST the Performance of: Individuals who wish to provide a boost to their career and become deal makers Companies that search to upgrade their sales force's effectiveness and increase their more...

MindFlex ...rtiveness Training, Marketing Skills, Financial Planning, Customer Care, Art of Negotiation, Presentation Skills, Corporate Etiquette, Interview Skills, Coaching and Mentoring, Train the Trainer, Spoken English and many more. We specialize in customizing programs according to your organizational needs after a pre-program assessment and a post-program effectiveness evaluation. Youth more...

Optimiza Academy Optimiza Academy is the Human Capital Development (HCD) and training arm at Optimiza (Publicly-listed IT company with a capital of US $48 million (ASE: CEBC) with offices in Saudi Arabia, Qatar, Kuwait, Jordan, Iraq, Libya, UAE and Sudan. Optimiza Academy is a B2B human capital development solutions provider dedicated to building a professional, efficient and effective workforce for its more...

FLI Group FLI Group has been developing and delivering Industry Training Courses in Cork and throughout the country for organizations and individuals since 1989. Based in Cork, Ireland, we provide consulting, training and software solutions to organisations nationally and internationally. more...

Dinero Development Dinero offers a series of Smartsize Learning Workshops, where you will interact with others, have fun, identify improvements and leave with an action plan you can put into place immediately. We are: A Learning & Development company based in Yorkshire Experienced at working in large and small companies Providing qualified, professional specialist trainers Passionate about more...

International Travel & Tourism Academy International Travel & Tourism Academy, is an IATA authorized training center offering professional training courses for Travel & Tourism industry since 2003 having our Head office in Chandigarh. We provide end-to-end solutions under Travel & Tourism domain specially educational courses like Air Ticketing, Tourism, Cargo Management, Airport Management and Air Hostess and Ground Hostess areas. more...

Vertical Progress Vertical Progress is started with a mission of enabling people to change their life style. With the corporate experience into sales and management for 16 years and after seeing the miracle change in people, we came out with unique training concepts to enrich people. We are into self development, motivation, sales development, customer care, child grooming and students support to corporate world. more...

Ajna Consulting Solutions Ajna Consulting Solutions (Ajna), founded by the husband-wife team of Ivan and Andrea Rodrigues is dedicated to providing smart and affordable people solutions and marketing solutions. All actions at Ajna are driven by the credo of delivering uncompromising personalized service to individuals, teams and organizations and empowering them to achieve their personal and professional goals. Both Ivan more...

Training inCorporate We conduct soft skills and behavioural skills training programmes. Our forte is communication skills - Business English, Writing Skills, Speaking Skills, Presentation Skills, Team Building, Motivation, Problem Solving, Decision Making, Analytical Thinking, Grooming, Fine Dining, Customer Care, Selling Skills, Telesales, etc. Our USP lies in our methodology, which is highly interactive and more...

Crysol Academy ...ional Values and Ethics Managing Employee Conflicts Customer Care Management Business Writing Skills Team Building Effective Communication Skills Positive Thinking and Attitude Coaching and Mentoring Personal Effectiveness Creating Business Proposals Creative Problem Solving Time Management Senior Management Programmes : We offer specialised knowledge more...

Estn We are a provider of specialist training, support and learning design. Based in Manchester, we deliver training Nationwide in key business areas and our course provision is ever increasing; providing a range of innovative courses, helping to develop skills and enhance the performance of individuals and organisations alike. Our Core Activities include: Accredited Health & Safety and Food more...

AOE Corporate School AOE Corporate School is a Training and Quality Management consultancy division where we manage the relationship with various organizations outside world. AOE Corporate School a collaborative team offers training & management solutions to the corporate houses in India. We have a team of training & management experts who have mastered their skills in their respective field, are actively involved in more...

Kwapele Learning & Consulting (Pty) Ltd ...munication Call Centre Training Client service/ customer care Leadership course Health & Safety Team Building Change Management Mentoring and Coaching Diversity Management Conflict Management Performance Management Balanced Score Card Executive Development Management development Organisational Development Office more...

ICCM Pakistan ...education and management consulting firm, specializing in customer care. ICCM was established to promote global customer care industry standards, best practices and applications in Pakistan and empower individuals and organizations to provide best customer services by improving customer contact services. ICCM offers a wide ranging curriculum of customer care trainings and certifications. more...

Effective Management Skills Institute Effective Management Skills Institute caters to the various training needs of today's Corporate Professionals. EMSI's training solutions are client s need oriented and highly customized. This facilitates growth and development of the organization by improving effectiveness of the personnel. EMSI does a thorough training needs-analysis of the client giving weightage to existing realities. more...

U-Connect Telecommunication Services Ltd ...customer care solutions. We aim to transform your call centres into customer loyalty centres through proactive customer care using our outbound resources. We have the capability and resources to design, implement and manage both your inbound and outbound contact centres. Our business premise is based on offering quality and customized customer care solutions. Our business is based on sound more...

Diya Sharma ...ening Skills Effective Customer Service World class Customer Care Dealing with Difficult customers/ Guests Understanding Customer Behaviour Effective Negotiation Skills The Effective Seller Inbound and Outbound Selling Interview Skills and Group Discussion Positive body language Presentation Skills English Communication enhancement BEHAVIOURAL SKILL more...

Oktane Performance solutions Behavioural Training Customer Care Training Train The Trainer Team Building Leadership Training New Managers Training Business and Dining Etiquette Diversity Training Performance Management more...

Inspired Learning ...velopment Communications Strategic Positioning Sales & Customer Care How You will Learn.. The activities are fun and motivational and centers on skill learning and skill use. Experiential learning is the key to self-discovery as learners are personally involved in the learning experience. It is a process that provides the participant the opportunity for direct application of newly learned more...

Meirings Institute of Learning ...manage a budget Interpret financial statements 4. Customer Care Identify and manage areas of customer service impact Manage customer requirements and needs and implement action plans 5. Computer training Microsoft Office 2007 6. Research 7. HIV/ AIDS Awareness Demonstrate an understanding of the knowledge of HIV/ AIDS 8. HR Management  more...

Summ it up We are a small marketing consultancy based in East yorkshire. We hold training workshops in our own right,we provide in house training and more recently have added on line training. Our workshops include practical marketing, customer service, e marketing, Internet Marketing and Marketing to Grow your business. Our company ethos is practical jargon free marketing and this theme runs through all more...

Fennek Global ...Special Management programs for Government Agencies. 5. Customer Care Self Improvement. 6. Management. 7. Motivation Leadership Communication. 8. Competency Certification. 9. Desktop Productivity. 10. Multimedia Graphics. 11. Electrical Electronics. 12. Mechanical Automotive. 13. Collaboration with IKRAM a MTCP Malaysian Technical Cooperation Programme.  more...

Institute for Quality Skill Training ...ovative corporate training solutions in Sales, Retail and Customer Care to companies engaged in these fields. Additionally, IQST also boasts of an exciting portfolio of training programmes aimed towards companies that put a lot of focus and value on training their employees on critical aspects like soft skills, career skills, leadership, motivation, stress management, time management, etc.  more...

IT Training Solutions Ltd IT Training Solutions provide IT, personal development and management training courses, consultancy and database design services. We offer a wide range of training courses including Microsoft Office, InDesign, Crystal Reports, Dreamweaver, PhotoShop and much more. Established in 1992, IT Training Solutions began life as an on-site computer training company in response to the business worlds more...

Catalyst Business Dynamics Catalyst Learning & Development has a reputation for delivering effective and measurable training and coaching services. In fact we've been changing behaviour since 1988. Quite simply, we care, we listen, we seek to work in partnership with you. Whether we deliver people skills or desktop, the key to our shared success is unquestionably our people - their passion to make a difference, wealth of more...

Technable Solutions Pvt. Ltd ...LMN), IP Telephony, Broadband, Data Networks, Billing and Customer Care, Standards and Regulations, Provisioning, Planning and Optimization, Network Management, Operations and more. Systematic telecom training helps in development of company's knowledge and skills equity, in retention of skilled personnel and in achieving customer confidence, It is a basic business need for companies of any more...

Vishranthi An overview of our unique training programme that transforms participants into warriors carrying the message of Quality Managing a State-of-the-Art Hospital, Hotel, Airline or a Corporate Business House could be likened to steering the warriors in a battle-field. Out there - timing, skill & effective people are the key elements which can make / break the organization. Untrained staff are more...

Centre For Customer Care (ccc) Malaysia CCC is a one-stop centre established in Malaysia to assist organisations to achieve maximum business profitability through service excellence. Our services include: a) Customer Service training programmes b) Certified Customer Service Trainer (CCST) programme c) Customer Research eg Mystery Shopping, Customer Satisfaction Surveys, etc (www. customereyes. net) d) Showroom selling DVDs, more...

Accent & Communication Training Institute India Courses:1) Voice & Accent 2) Customer Care & Sales 3) Business English 4) Drama@Work 5)Fun@work 6)Corporate Grooming & Etiquette 7) Train-the-trainer in all the above courses 8) International Certification in Teaching & Training Skills, City & Guilds-UK 9)US/UK Culture sensitisation 10) Presentation Skills more...

Training Works UK ...tion. Training and Coaching Skills. Making meetings work. Customer Care. Handling complaints. Successful telephone techniques. Handling difficult people and situations. Selling Skills. Basic selling skills. Advanced sales skills. Presentation skills. Field sales skills. Overcoming objections Writing effective sales letters From one day workshops to full development programs. Interactive more...

General Physics (UK) Ltd General Physics (UK) Ltd is the UK arm of a global performance improvement consultancy. We are a global leader in technical and soft skills training and develop programmes to meet the specific needs of clients by focussing on people, processes and technology. By objectively analysing business and production processes, GP can determine where opportunities for workforce development reside and more...

Centre for Transactional Analysis Centre For Transactional Analysis(CTA) is found and headed by Dr. Dinesh K. Boosani who has vast experience in designing and cionducting exclusive ,need based training workshops based on TA. he studied TA at M. Phil as well as Phd levels extensively. TA is the most powerful scientific tool which can be used for organizational and individual effectiveness. we do various training programs for more...

RCCSP Professional Education Alliance The Resource Center for Customer Service Professionals (RCCSP), celebrating its tenth year of service to the contact center and IT communities, provides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best more...

British Institute Of Air Hostess Training ...udents appearing for an interview with the Airlines. Customer Care We, at BIAHT, give utmost importance to rendering excellent & flawless customer service during and after the training. We ensure as a matter of routine that almost all the correspondence is replied to within the period of 2 working days apart from providing any assistance to the students as required by them in connection more...

Momenta Qatar I work as a BPO Quality Training and Coordinator at Momenta Qatar.I write scripts and does Soft Skill Training for Call Center Agents. Additionally, I do Quality Check and Mock Calls to newbies. Training includes Sales Techniques, Tele Sales and Products and Services as per Client Required. more...

Hospitality Handbooks Bespoke Staff Handbooks for the Hospitality industry, tailor made for your business. Includes self-learning Induction programme on Health and Safety, Customer Care and Food Safety. more...

Nis Sparta Ltd Leadership MDP Supervisory Development Program Experiential Learning Team Building Out Bound Trainings Sales Advanced Sales Customer Care more...

Success Resources International Pty ltd Success Resources International Pty Ltd is a market leader for the delivery of training, organisational development, customer satisfaction surveys, mystery shopping and consulting services to the Automotive and Service Sector Industries in Australia and New Zealand. Success Resources International has the people, knowledge and resources to develop and deliver programs tailored to client more...

Stonebow Stonebow provides training and development to help service businesses increase their effectiveness. Specialising in management development and traininer training, Stonebow"s flexible approach adrdresses specific requirements for maximum return on investment. We"ve earned a reputation for delivering the best nationally recogised trainer training programmes and this commitment to quality, value more...

Epimorfosis Consulting Ltd We provide corporate training programms on the following subjects : Management development Management Skills for newly appointed managers Knowledge Management Customer Care Customer Relationship Management Assessment Centers Communication Self-development Train the Trainer Leadership Coaching Time management We would appreciate to serve your specific needs by request. Regards  more...