Customer Driven Quality ...customer care may be the single most important part of your business. If your customers receive friendly, professional service, even the most difficult among them may return to buy again.
Our e-workbook will teach you how to communicate with the client both in person and by telephone. The exercises and discussions show them how to keep calm under pressure, how to handle difficult customers, more...
Belding Skills Development Corporation Belding Skills Development is about people. We"re about customer service training, and the interpersonal skills and strategies that can often make the difference between success and mediocrity in a business environment.
World Class Customer Service, as we define it, is the process of consistently creating the best, most positive experience possible for every customer. To achieve World Classmore...
Training Works UK ...tion. Training and Coaching Skills. Making meetings work. Customer Care. Handling complaints. Successful telephone techniques. Handling difficult people and situations. Selling Skills. Basic selling skills. Advanced sales skills. Presentation skills. Field sales skills. Overcoming objections Writing effective sales letters
From one day workshops to full development programs. Interactive more...
U-Connect Telecommunication Services Ltd ...customer care solutions.
We aim to transform your call centres into customer loyalty centres through proactive customer care using our outbound resources.
We have the capability and resources to design, implement and manage both your inbound and outbound contact centres. Our business premise is based on offering quality and customized customer care solutions. Our business is based on sound more...
Pearlcatchers Ltd ...aging change, leadership, managing and developing people, customer care, team development, culture change, influencing and negotiation, coping with change, managing performance and appraisals, dealing with conflict / difficult people, internal communications, presentation and communication skills, creativity, diversity, coaching, facilitation, organisational design.
We are training partners more...
Centre for Transactional Analysis Centre For Transactional Analysis(CTA) is found and headed by Dr.Dinesh K.Boosani who has vast experience in designing and cionducting exclusive ,need based training workshops based on TA.he studied TA at M.Phil as well as Phd levels extensively.
TA is the most powerful scientific tool which can be used for organizational and individual effectiveness.we do various training programs for around 140 more...
British Institute Of Air Hostess Training ... students appearing for an interview with the Airlines.
Customer Care
We, at BIAHT, give utmost importance to rendering excellent & flawless customer service during and after the training. We ensure as a matter of routine that almost all the correspondence is replied to within the period of 2 working days apart from providing any assistance to the students as required by them in connection more...
Inspired Learning ... Development
Communications
Strategic Positioning
Sales & Customer Care
How You will Learn.. The activities are fun and motivational and centers on skill learning and skill use. Experiential learning is the key to self-discovery as learners are personally involved in the learning experience. It is a process that provides the participant the opportunity for direct application of newly learned more...
QED Training ...ecialist specifications. Courses cover the employment and customer care perspective. Other major courses include:
HUMAN RESOURCES
Recruitment and Selection
Performance Assessment
Disciplinary and Grievance
Staff Handbooks
Protocols,Policies and Procedures
Basic Employment Law
COMMUNICATIONS
Public Speaking
Presentations
Influencing Skills
Team Working
Dealing with the Media
Report and Letter more...
General Physics (UK) Ltd General Physics (UK) Ltd is the UK arm of a global performance improvement consultancy. We are a global leader in technical and soft skills training and develop programmes to meet the specific needs of clients by focussing on people, processes and technology.
By objectively analysing business and production processes, GP can determine where opportunities for workforce development reside and more...
Summ it up We are a small marketing consultancy based in East yorkshire. We hold training workshops in our own right,we provide in house training and more recently have added on line training. Our workshops include practical marketing, customer service, e marketing, Internet Marketing and Marketing to Grow your business.
Our company ethos is practical jargon free marketing and this theme runs through all more...
Stonebow Stonebow provides training and development to help service businesses increase their effectiveness.
Specialising in management development and traininer training, Stonebow"s flexible approach adrdresses specific requirements for maximum return on investment. We"ve earned a reputation for delivering the best nationally recogised trainer training programmes and this commitment to quality, value for more...
ACCETTS Group ACCETTS Group matches training with the skills employers want. It is a training company based in Salisbury, Wiltshire with an office in London. We deliver training throughout the UK and have delivered on ESF, Train to Gain, Business Link and LSC funded programmes for corporate and public sector clients such as Nestle and Job Centre Plus. In addition to corporate training we have been the lead more...
H2 Training & Consultancy Ltd If you re looking for outstanding value and quality in personal effectiveness training, then welcome to H2...
We offer training, coaching and consultancy services in over 30 effectiveness topics:
- Open (public) training courses are run in Central London, covering a range of the most popular personal effectiveness topics. (Dates available on our website at: www.h2training.com/dates.html)
- more...
Trainer Bubble Ltd. This site contains affordable training resources that you can download and use in an instant. The site also contains free training games, tools and many other useful resources for trainers. more...
Epimorfosis Consulting Ltd We provide corporate training programms on the following subjects :
Management development
Management Skills for newly appointed managers
Knowledge Management
Customer Care
Customer Relationship Management
Assessment Centers
Communication
Self-development
Train the Trainer
Leadership
Coaching
Time management
We would appreciate to serve your specific needs by request.
Regards
Gregory Neocleousmore...