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Customer Care Training Programs
From Fernwood Training
Customer Care Systems
 Fernwood Training brings 20 years experience in customer focused environments to your business. more...
From Basic Learning Systems, Inc.
Customer Driven Quality
  ...customer care may be the single most important part of your business. If your customers receive friendly, professional service, even the most difficult among them may return to buy again.
Our e-workbook will teach you how to communicate with the client both in person and by telephone. The exercises and discussions show them how to keep calm under pressure, how to handle difficult customers, more...Customer Care Training Providers and TrainersPinnacle ...eness
Customer Interface Management
Technology Oriented Customer Care Skills
Business Presentation Skills
Selling Skills
Service Excellence
Time - Life Management
Creativity Workshop
Proactive Problem Solving
Cross Cultural Diversity & Etiquette
Work with Fun
Personal Image
Telephone Etiquettes
Email Etiquettes
Assertive Behaviour
Help Desk Customer Service Skills
Management more...
Belding Skills Development Corporation Belding Skills Development is about people. We"re about customer service training, and the interpersonal skills and strategies that can often make the difference between success and mediocrity in a business environment.
World Class Customer Service, as we define it, is the process of consistently creating the best, most positive experience possible for every customer. To achieve World Class more...
Training Works UK ...tion. Training and Coaching Skills. Making meetings work. Customer Care. Handling complaints. Successful telephone techniques. Handling difficult people and situations. Selling Skills. Basic selling skills. Advanced sales skills. Presentation skills. Field sales skills. Overcoming objections Writing effective sales letters
From one day workshops to full development programs. Interactive more...
U-Connect Telecommunication Services Ltd ...customer care solutions.
We aim to transform your call centres into customer loyalty centres through proactive customer care using our outbound resources.
We have the capability and resources to design, implement and manage both your inbound and outbound contact centres. Our business premise is based on offering quality and customized customer care solutions. Our business is based on sound more...
Oktane Performance solutions Behavioural Training
Customer Care Training
Train The Trainer
Team Building
Leadership Training
New Managers Training
Business and Dining Etiquette
Diversity Training
Performance Management more...
Hospitality Handbooks Bespoke Staff Handbooks for the Hospitality industry, tailor made for your business. Includes self-learning Induction programme on Health and Safety, Customer Care and Food Safety. more...
Nis Sparta Ltd Leadership
MDP
Supervisory Development Program
Experiential Learning
Team Building
Out Bound Trainings
Sales
Advanced Sales
Customer Care more...
Pearlcatchers Ltd ...aging change, leadership, managing and developing people, customer care, team development, culture change, influencing and negotiation, coping with change, managing performance and appraisals, dealing with conflict / difficult people, internal communications, presentation and communication skills, creativity, diversity, coaching, facilitation, organisational design.
We are training partners more...
Centre for Transactional Analysis Centre For Transactional Analysis(CTA) is found and headed by Dr.Dinesh K.Boosani who has vast experience in designing and cionducting exclusive ,need based training workshops based on TA.he studied TA at M.Phil as well as Phd levels extensively.
TA is the most powerful scientific tool which can be used for organizational and individual effectiveness.we do various training programs for around 140 more...
British Institute Of Air Hostess Training ... students appearing for an interview with the Airlines.
Customer Care
We, at BIAHT, give utmost importance to rendering excellent & flawless customer service during and after the training. We ensure as a matter of routine that almost all the correspondence is replied to within the period of 2 working days apart from providing any assistance to the students as required by them in connection more...
Inspired Learning ... Development
Communications
Strategic Positioning
Sales & Customer Care
How You will Learn.. The activities are fun and motivational and centers on skill learning and skill use. Experiential learning is the key to self-discovery as learners are personally involved in the learning experience. It is a process that provides the participant the opportunity for direct application of newly learned more...
Accent & Communication Training Institute India Courses:1) Voice & Accent 2) Customer Care & Sales 3) Business English 4) Drama@Work 5)Fun@work 6)Corporate Grooming & Etiquette 7) Train-the-trainer in all the above courses 8) International Certification in Teaching & Training Skills, City & Guilds-UK 9)US/UK Culture sensitisation 10) Presentation Skills more...
QED Training ...ecialist specifications. Courses cover the employment and customer care perspective. Other major courses include:
HUMAN RESOURCES
Recruitment and Selection
Performance Assessment
Disciplinary and Grievance
Staff Handbooks
Protocols,Policies and Procedures
Basic Employment Law
COMMUNICATIONS
Public Speaking
Presentations
Influencing Skills
Team Working
Dealing with the Media
Report and Letter more...
SOVRIN Training Health and Safety Executive (HSE), Chartered Institute of Environmental Health (CIEH), Qualification and Curriculum Authority (QCA), National Assembly of Wales Department of Education and Lifelong Learning (DELLS) & First Aid Qualification (FAQ) accredited training provider delivering quality training to all sectors of business throughout the UK. Training courses include: health & safety, first more...
Paramount Training Services (PTS) PTS was established in 1989 as a training provider for NVQ's. We offer training in: Health & Social Care (Certified Care & Nursing Assistant), Foundation Certificate in Health & Safety in the Workplace,which is the health & safety qualification certificated by the Royal Society for the Promotion of Health (RSPH). The course is accredited by regulatory authorities of England, Wales and Northern more...
General Physics (UK) Ltd General Physics (UK) Ltd is the UK arm of a global performance improvement consultancy. We are a global leader in technical and soft skills training and develop programmes to meet the specific needs of clients by focussing on people, processes and technology.
By objectively analysing business and production processes, GP can determine where opportunities for workforce development reside and more...
Success Resources International Pty ltd Success Resources International Pty Ltd is a market leader for the delivery of training, organisational development, customer satisfaction surveys,
mystery shopping and consulting services to the Automotive and
Service Sector Industries in Australia and New Zealand.
Success Resources International has the people, knowledge and resources
to develop and deliver programs tailored to client needs. more...
The Leadership & Management Training Company Limited The LMT Co Ltd is a Unique training organisation that delivers predominantly Leadership and Management qualifications through the Institute of Leadership & Management, both nationaly and Internationaly. Also deliver accredited training qualifications through ITOL and accounting qualifications throuigh CIMA.
deloivery is in Central Asia, Poland, Middle East and Europe as well as being oin the UN s more...
Summ it up We are a small marketing consultancy based in East yorkshire. We hold training workshops in our own right,we provide in house training and more recently have added on line training. Our workshops include practical marketing, customer service, e marketing, Internet Marketing and Marketing to Grow your business.
Our company ethos is practical jargon free marketing and this theme runs through all more...
Stonebow Stonebow provides training and development to help service businesses increase their effectiveness.
Specialising in management development and traininer training, Stonebow"s flexible approach adrdresses specific requirements for maximum return on investment. We"ve earned a reputation for delivering the best nationally recogised trainer training programmes and this commitment to quality, value for more...
ACCETTS Group ACCETTS Group matches training with the skills employers want. It is a training company based in Salisbury, Wiltshire with an office in London. We deliver training throughout the UK and have delivered on ESF, Train to Gain, Business Link and LSC funded programmes for corporate and public sector clients such as Nestle and Job Centre Plus. In addition to corporate training we have been the lead more...
H2 Training & Consultancy Ltd If you re looking for outstanding value and quality in personal effectiveness training, then welcome to H2...
We offer training, coaching and consultancy services in over 30 effectiveness topics:
- Open (public) training courses are run in Central London, covering a range of the most popular personal effectiveness topics. (Dates available on our website at: www.h2training.com/dates.html)
- more...
Trainer Bubble Ltd. This site contains affordable training resources that you can download and use in an instant. The site also contains free training games, tools and many other useful resources for trainers. more...
Fennek Global ... Special Management programs for Government Agencies.
5. Customer Care Self Improvement.
6. Management.
7. Motivation Leadership Communication.
8. Competency Certification.
9. Desktop Productivity.
10. Multimedia Graphics.
11. Electrical Electronics.
12. Mechanical Automotive.
13. Collaboration with IKRAM
a MTCP Malaysian Technical Cooperation Programme.
b more...
The S.T. Trainers We are Delhi based Training Organisation with Core Competencies in Selling Skills,Customer Care,Attitudinal Changes and Behavioural Programmes like Presentaiton Skills,Leadership ,Team Building(Outbound n Inbound both)etc.To name a few clients of ours viz Microsoft Educatinoal Channels,LML Scooters n Motorcycles,JCB India Ltd.,Maruti*,CSC,TCS,Senior India. more...
Epimorfosis Consulting Ltd We provide corporate training programms on the following subjects :
Management development
Management Skills for newly appointed managers
Knowledge Management
Customer Care
Customer Relationship Management
Assessment Centers
Communication
Self-development
Train the Trainer
Leadership
Coaching
Time management
We would appreciate to serve your specific needs by request.
Regards
Gregory Neocleous more...
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