Instructor Led Customer Care Training in Wiltshire, uk
Customer Care Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From PROSEC Consultancy Limited
EDEXCEL Level 2 BTEC Award in Door Supervision
...cation.
Key Areas
* The role of door supervisors
* Customer care
* Social skills
* Licensing law
* Health & safety at work
* First aid
* Fire safety
* Emergencies and emergency procedures
* Drugs
* Searches
* Refusing entry
* Eviction
* Use of force
* Offensive weapons
* Arrest
* Scene preservation
* Conflict management
* Physical interventions
Qualification/ s
more...
...cation.
Key Areas
* The role of door supervisors
* Customer care
* Social skills
* Licensing law
* Health & safety at work
* First aid
* Fire safety
* Emergencies and emergency procedures
* Drugs
* Searches
* Refusing entry
* Eviction
* Use of force
* Offensive weapons
* Arrest
* Scene preservation
* Conflict management
* Physical interventions
Qualification/ s
more...
