Instructor Led Customer Contacts Training
Customer Contacts Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From QPC Limited
ICMI Advance Agent Track - Managing Customer Contacts with Equality
...consulting, events, and the knowledge center.
Managing Customer Contacts with Quality
Unleash the power of the monitoring process to improve operational efficiencies and achieve increasingly higher levels of performance from the entire team.
Developed for supervisors and team leaders who need a thorough understanding of the monitoring and coaching process and want to learn ways to:
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