Instructor Led Customer Delight Training
Customer Delight Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From BodhiH Training Solutions
Customer Service Skills Training
...rpersonal Relationship
a Handling angry customers
a Customer delight
a Cost of poor-customer service
All our corporate training programs are customized to the clientsa ™ requirements.
For Corporate Training Solutions, Contact Us NOW:
Bodhih Training Solutions Pvt Ltd
Bangalore: +91 80 4204 9751/ 9752/ 9753 a solutions@bodhih. com
Chennai: +91 98410 22004 -
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From Riti's Murder Games
Customer Delight Workshop
... about customer orientation
This module defines what customer delight is and how it is different from customer satisfaction
a What is customer satisfaction
a What is delight
a How does delight differ from satisfied customers
a Examples of customer delight a Group task/ case study
a Impact on revenue
Identifying opportunities (1. 30 hours a 4. 15 hours) 165 min
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From Megamind Consultants
CUSTOMER SERVICE PAR EXCELLENCE
"CUSTOMER SERVICE PAR EXCELLENCE"
A workshop on Customer relations management
Program Outline:
v Different Customers & Handling Them
v Customer Service & Relationship
v Why Customers Leave?
v Why Service Matters!
v Customer Delight
v Customer Service Barriers and attitudes
v
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