Instructor Led Customer Excellence Training
Customer Excellence Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Pearlcatchers Ltd
Customer Service Excellence
...Customer Excellence within an organisation, your customers must be at the heart of your organisation, so we work on three key areas:
a Culture / Attitudes
a Processes / Systems
a Skills / Knowledge
We help you to create a Customer-focussed Culture, review your customer processes and offer training so you can gain skills and tools to put your customers first (internal and external
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From Excel Thru Learning
5-Star Customer Service
This program teaches you how to provide structured superior Customer Service. It gives participants the tools necessary to provide outstanding support as well as effective communication skills, techniques to handling difficult customers and learn conflict resolution strategies. It encourages ways to build strong relationships and teaches participants how to manage business related stress.
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