Instructor Led Customer Experience Management Training

Global CEM Customer Experience Management Certification Program Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers.  more...

Global Customer Experience Management Certification Program Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners. The 2-day program covers CEM essentials, provides you a framework with relevant guiding principles and tools for designing the best experience to your target customers. The attendees will be equipped with knowledge that can be immediately applied to their business and real-life work environment.  more...

Global Customer Experience Management Certification Program in Shanghai July 2-3 2009 Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities from different continents, the program has proven success for its international track record, rich content and the complementary expertise offered by different trainers. The next Global CEM Certification Program on July 2-3,  more...