Customer Loyalty Telephone Seminars
Customer Loyalty Training Provider? - Tell us about your Training!
From Contacts Plus
Behavioral Interviewing Techniques Hiring For Success
Behavioral Interviewing Techniquesa Hiring For Successa
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
This workshop concentrates on the pre-interview preparation; developing questions and their value; the interview techniques that get specific, behavior-based examples of past
more...
Workplace Harassment
Workplace Harassment
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
In 2003, the United States Merit Protection Board estimated that harassment cost the U. S. government approximately $164, 000, 000 (thata s 164 million dollars!) a year. No wonder companies are working to be more
more...
From DJH & Associates Consulting
INCREASE SUSTAINED PROFITABILITY by Developing a Customer Loyalty Plan




My intent is to have you leave here with an understanding of how best to achieve sustained profitability and grow your business through a Customer Loyalty Strategy. While the term a satisfied customera has been around forever, organizations are finding that today they need to retain customers and more importantly, turn satisfied customers into loyal customers.
more...
Customer Loyalty



... organizational success. Through the introduction of this Customer Loyalty process participants will assess their ability to understand and manage their emotions, recognize the emotions of others and develop the ability to manage relationships with customers and peers effectively. Participants will also assess the connection points in the customer interaction process and learn how to turn those
more...
