Instructor Led Customer Relations Management Training
Customer Relations Management Training Provider? - Tell us about your Training!
From The Training AdvantEdge
Getting Boomers, Gen Xers, and Gen Yers to Work Together




There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.
This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of
more...
From Althaus Educational Services
CSCP Certification Review Course




...on program covers a broad set of disciplines ranging from Customer Relations Management to Supplier Relations Management, and includes coverage of Logistics, Global Markets, Supply Chain Technological Support, and many other related disciplines.
The program was new as of March 2006, and I invite you to review the information on the APICS website at www. APICS. org. The CSCP information is
more...
From Megamind Consultants
CUSTOMER SERVICE PAR EXCELLENCE
"CUSTOMER SERVICE PAR EXCELLENCE"
A workshop on Customer relations management
Program Outline:
v Different Customers & Handling Them
v Customer Service & Relationship
v Why Customers Leave?
v Why Service Matters!
v Customer Delight
v Customer Service Barriers and attitudes
v
more...
