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From Lean Sigma Management Institute
Kano Analysis


In the late 1970s Dr. Noriaki Kano of Tokyo Rika University further refined the notion of quality derived partially from his study of Herzberg's "Motivator-Hygiene Theory" and re-defined quality along two dimensions in contrast to the linear "good-bad" "ok-not ok" dimension in existence all along. The two dimensions were: 1) the degree to which a product or service performs, & 2) the degree to
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Quality Function Deployment-QFD


...nction Deployment (QFD) in 1978. QFD is used to translate customer requirements to engineering specifications. It is a link between customers - design engineers - competitors -manufacturing. It provides an insight into the whole design and manufacturing operation from concept to manufacture and it can dramatically improve the efficiency as production problems are resolved early in the design
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Six Sigma Black Belt -DFSS


Companies that excel at designing more effective ways of accomplishing basic business tasks are best poised to excel in todaya s competitive business environment.
Design for Six Sigmaa s DMADOV (Define-Measure-Analyze-Design-Optimise-Verify) methodology is a powerful tool for improving innovation and design. This program helps Six Sigma practitioners apply DFSS concepts so that they can
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