Customer Retention
Customer Retention Training Provider? - Tell us about your Training!
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From Basic Learning Systems
Telephone Skills

Does your staff understand the basics of customer service? Do they know how to find out what customers really want when they phone for assistance? Do they know the right and wrong ways to handle difficult callers?
The Telephone Skills workbook from Basic Learning Systems Inc. goes right to your bottom line. A small investment in training now will pay dividends later in customer retention and a
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Customer Retention Training Providers and Trainers
ValueSelling Associates ValueSelling Associates, based in Rancho Santa Fe, Calif., is the creator of the ValueSelling Framework , the sales methodology preferred by sales executives around the globe. Since 1991, ValueSelling Associates has helped FORTUNE 1000 business-to-business sales organizations compete and win in markets crowded with seemingly similar products and services. ValueSelling Associates has maintained more...
Impact Achievement Group Impact Achievement Group provides assessment, coaching, and leadership development training that focuses on employee selection, retention and engagement. By integrating and blending the world's best assessment and recruiting processes, workshops and eLearning training, coaching and measurement programs, Impact Achievement Group helps organizations improve leadership and management competency to more...
Pragmatic Marketing Is your go-to-market plan just a list of tactical activities with no measurable strategic value?
Product marketing is not about the product It's a focus on how customers buy, becoming intimately familiar with the personas involved in a purchasing decision. Then aligning the entire organization around a strategy to achieve goals for revenue, market awareness and customer retention.
Effective more...
ICCM Pakistan ICCM Pakistan is an education and management consulting firm, specializing in customer care. ICCM was established to promote global customer care industry standards, best practices and applications in Pakistan and empower individuals and organizations to provide best customer services by improving customer contact services.
ICCM offers a wide ranging curriculum of customer care trainings and more...
Automotive Process Solutions, Inc. ...customer retention, and CSI for our automotive industry clients.
We offer a personalized evaluation of the operation and provide custom solutions, strategic counsel, extensive training, and tracking tools.
With combined over 61 years of experience in the automotive field, we deliver the highest levels of professionalism and knowledge.
Our aim is to become an entrusted extension of more...
JETT Customer Experience ...ey areas:
- Customer service / customer satisfaction / customer retention
- Extra revenue generation
- Staff turnover
- Brand perception
Focusing on the hospitality, retail, F&B, and property management sectors, we have a mixed international and Chinese team.
Our products include hospitality and customer service training, mystery shopping, customer satisfaction surveys and more...
Master of Marketing Analysis - Ghent University Ghent University, the largest and leading research university in Belgium, is offering a one-year program on customer intelligence in English. We have been training students since 1999, and have established a strong worldwide reputation. Even though it is tough to get into the program (serious selection requirements: top 5 of student population), it is also a very inexpensive program (tuition fee more...
nirvanainfocom.com ...icant advantages of cost cutting, revenue generation, and customer retention, the task of implementing and maintaining a CRM solution can be overwhelming for any organization. Nirvana Solution It is here that Nirvana's CRM solutions help clients build and execute actionable CRM strategies and assist business managers in working effectively with the implemented CRM system. Nirvana has proven more...
STARS Business Development Pty Ltd ..."s with developing a robust Internal Strategy to maximise customer retention and profitability.
It is a fact that most people work to less than their full potential. Unfortunately that potential often remains locked away despite previous conventional training. Through our professional training programs we help organisations to develop employees and management teams into highly effective more...
The following publications are available for Customer Retention:
