Instructor Led Customer Satisfaction Survey Training

AT&T Certification for Managers The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...

Customer Loyalty and Retention Program ...ou will also have the opportunity to begin work on a real customer satisfaction survey, if you are about to embark upon a customer satisfaction measurement project, or if you need to re-think or redesign the current satisfaction measurement program in your company. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand the  more...

DISC Certification Training ... a Survey Platform o Organisational Culture Survey o Customer Satisfaction Survey o Produce customised or original surveys using the Extended DISC Survey Platform You should attend if you are a manager, internal or external consultant, educator, coach, counsellor, trainer, mediator or are interested in understanding human behaviour to improve performance. Content Outline: DAY ONE  more...