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Customer Service - Training Resources

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Customer Service Training Seminars and Classes
From The Far Games
Synchronicity: leading and following at once group study and discussionworkshop / seminartrain the trainer In this workshop we will use non-verbal narratives to explore leadership and group agreement.  more...
From Pro-TEST Consultancy Sdn. Bhd
Customer Service Interactive class (role play, games, discussion, presentation) 1. Telephone Courtesy and Techniques 2. Customer Service Excellence 3. Customer Service Culture 4. Salesmanship Techniques  more...
From Basic Learning Systems
Telephone Skills study at homecourseware ...customer service? Do they know how to find out what customers really want when they phone for assistance? Do they know the right and wrong ways to handle difficult callers? The Telephone Skills workbook from Basic Learning Systems Inc. goes right to your bottom line. A small investment in training now will pay dividends later in customer retention and a better corporate image. Phone  more...
From Live to Learn
Customer Service Excellence workshop / seminar How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction? Regardless if the customer is external or internal, every interaction should be handled professionally, with respect, expedience and competence. Allow us to help you develop a service culture which will set you apart from the  more...
From Central Tiling Training Ltd
Professional Basic Tiling workshop / seminar This course takes you through the all the aspects of basic ceramic wall and floor tiling, covering most of the following, i.e. tool kit, which adhesuves, gout and tools to use, how to cut and fix around odd shapes, different layouts, how to measure, estimate and price work accurately. Also, how to start you own business incorporating the various tickets you will need, health and safety,  more...
Professional Advanced Tiling workshop / seminar This course is designed to take you through all aspects of training. Starting with the basics of tiling, your tool kit, which adhesives and grouts and tools to use and when. How to cut and fix around odd shapes, how to grout and polish, how to measure correctly and how to estimate and price work accurately. You will move onto the specialised products as the course proceeds. We then show you how  more...
From Interstrength Associates
Creating a Collaborative Culture: Improve Results by Pulling Together workshop / seminar ... for resources while depending on each other for support. Customer Service is frustrated with Sales, Operations is at war with HR, Marketing can t get Legal to approve the advertising it s all in a day s work, but how much is it costing in productivity and job satisfaction? In this workshop, corporate department managers and their respective teams will come together to learn the five keys to  more...
From Results Through Training
SuperService workshop / seminar Objective This workshop provides participants with techniques to deliver the type of excellent customer service that gets noticed. Content Characteristics of SuperService; Making a positive connection with customers; SuperService on the phone; Gathering information from customers; Communicating information and policies; Developing and implementing win-win solutions; Dealing with difficult  more...
From C M Health & Wellness Consultants
Decrease Workers Compensation Claims & Prevent Employee Injury Contract Program On Site (Employer Worksite) ...Customer Service Based Industries. RSI's cost U S employers on average over 1 billion U S Dollars per year. Let us show you how to increase your bottom line and improve the working environment for your employees by decreasing on the job injury and decreasing worker's compensation claims. We will create a worksite assessment, job suitability assessment and health risk/injury risk assessment  more...
From Boston Training Inc. - Priority Management
Working Sm@rt with MS Outlook Webshop Syncronous Instructor led Webshop Working Sm@rt introduces you to the same time tested dynamic processes used by Priority Management to train over a million individuals globally using whole new format. We are the de facto standard in time management training. And now we make it easier than ever to attend workshops. DON T HAVE TIME? JOIN US ON-LINE!  more...
Working Sm@rt with Lotus Notes Webshop Syncronous Instructor led Webshop Working Sm@rt with Lotus Notes You ve got the software. We ve got the proven process for increasing productivity. That combination makes our Priority Manager TechTools workshop one of the best business investments you can make. The only program available today that will empower your team to take full advantage of this powerful team-based productivity technology.  more...
Customer Service Training Providers and Trainers
Jef Menguin ...e offer training programs in interpersonal communication, customer service, human resource management, personal development, sales and marketing, and management and leadership. We have traveled the Philippines to reach you. Though most our workshops are in Metro Manila, we conducted most of our teambuilding sessions in Tagaytay, Antipolo, Laguna, Baguio, and Batangas. We have conducted train more...
A2Z Security Group ...y to more generic management, business administration and customer service programmes across many industry sectors. Our security and loss prevention training includes training required by the Security Industry Authority (SIA) for security officers, door supervisors, dog handlers, private investigators and CCTV operators, to specialist training in disaster recovery, business continuity more...
Impact Factory Impact Factory is based in London and offers dynamic people skills training. Our principal methods are drawn from theatre and psychotherapy and involve people in active learning. Delegates are on their feet learning experientially rather than sitting taking notes. The trainings offer options, choices, changes in perspective and attitude and the sort of "Aha" experience that allows quick more...
mindXCEL Consultancy We are a Dubai based consultancy, specializing in NLP training and NLP based corporate training, consulting and recruiting services in the Middle East and Europe. Our licensed NLP training workshops include: NLP Practitioner, Business Practitioner, Master Practitioner, Business Master Practitioner and Trainer's Training. All of these trainings are licensed by the Society of NLP - Dr. Richard more...
Contacts Plus Contacts Plus is a young -spirited organization in Egypt with an ultimate goal to serve the Middle East North Africa (MENA) and Gulf Regions markets. Since it was established in 2004, the company has adopted a strategic vision of deploying & applying the World Best Practices methodologies and Models in the Arab world. Our edge is to integrate and harmonize the three business pillars: Process, more...
H2 Training & Consultancy Ltd If you re looking for outstanding value and quality in personal effectiveness training, then welcome to H2... We offer training, coaching and consultancy services in over 30 effectiveness topics: - Open (public) training courses are run in Central London, covering a range of the most popular personal effectiveness topics. (Dates available on our website at: more...
The Training AdvantEdge ...aching Skills, Communication Skills, Conflict Resolution, Customer Service, Diversity Sensitivity, Emotional Intelligence, Facilitation Skills, Leadership Skills, Negotiation Skills, Office Etiquette, Office Skills, Performance Management, Problem Solving Skills, Project Management, Public Speaking, Recruitment and Selection, Sales and Marketing, Stress Management, Succession Planning, more...
Meirc Training and Consulting ...Human Resources Management, Training and Development, Customer Service, Sales and Marketing, Finance and Accounting, Administration and Secretarial, Public Relations, Quality and Productivity, Materials Management, Contracts and Projects, Maintenance and Safety, Information Technology. Meirc Training and Consulting Services in Dubai: Public Training Courses Meirc more...
Vzoomin ...terview management, selling skills, telesales management, customer service skills, computer skills, presentation skills, public speaking, retail management, attitude management, time management, corporate, communication skills, customer relation management, business etiquette, leadership skills, conflict management, marketing management, sales management, gd management, train-the-trainer more...
Learn Skills ... areas like soft skills, management training, leadership, customer service, communication, nursing training and ICT like MOS certificates. Our growing library of high quality on-line training and skills development programs range from essential soft skills training topics to regulatory compliance and industry specific courses. In addition, our e-learning courseware combined with our hosted more...
Trainers 'n' Mentors ...o India 10. Cultural sensitisation for going abroad 11. Customer service 12. Dressing for success 13. E-mail etiquettes 14. Examination services (academic and recruitment) 15. Fostering partnerships 16. HR interviews 17. IELTS 18. Leadership 19. Management accounting for non-accountants 20. Mock behavioural interviews 21. Mock group discussions 22. Mock technical interviews 23. MS more...
Corexcel ...rminology, anatomy and physiology, improving work habits, customer service, sales and leadership. We also distribute off-the-shelf training materials including full facilitator guides, PowerPoint presentations and participant workbooks. Topics include Time Management, Team Building, Sales and a wide variety of other topics. We also offer accreditation services where we'll partner with more...
Custer Consultants, Inc Custer Consultants offers convenient, practical, cost-effective online project management training. Our 3-hour Introduction to Earned Value Management and How to Write an Effective RFP classes have helped hundreds of project managers and procurement managers get the business skills they need. We offer both live Webinars (usually twice a month) and recorded versions of the live Webinar that can be more...
Beyond The Blue Ltd ...s. We pride ourselves on providing the same excellence in customer service to all our clients big or small. We specialise in: Resolving Workplace Violence - Workplace violence manifests itself in different ways. The solutions will vary from client to client and may include a combination of reviewing work systems and the physical working environment; most important will be the provision more...
Resources Unlimited ... * Meeting Management * Creativity and Innovation * Customer Service and Sales * Leadership and Management Development * Diversity Training * Listening Skills * Performance Improvement using 360 Degree Feedback How Do We Work? * We offer public seminars throughout the world * We conduct in-house training programs for your employees * We facilitate your business meetings more...
WDSGlobal ...us range of products provide telecoms related training to customer service and sales professionals within this market sector based on their specific needs and the understanding that WDS has developed from over 12 years servicing the industry. With a comprehensive approach to business and training needs analysis, WDS specializes in providing a solution based approach to its customers training more...
Taylor Performance Solutions, Inc. Taylor Performance Solutions, Inc. custom designs training programs to support businesses and organizations with improving service, increasing sales, developing strong leaders and developing effective trainers. Our focus is to increase bottom line business results by focusing on the job skills of the employees and the leadership of the management team. All products and services are tailored more...
DJH & Associates Consulting DJH and Associates are not problem solvers. Instead, we serve as a mirror to help individuals and companies examine themselves and produce the right actions to achieve goals and learn from setbacks. The foundation of our approach is making participants aware of how their attitudes impact their ability to succeed personally and professionally. This self-directed approach prepares people at all more...
Infinity Academy ...P Diploma * NLP Coach As well as bespoke training in customer service, sales, team leading and leadership/ executive management training to name a few. We can design a program around your needs simply contact us for more details and absolutely no obligation, let us show you what we can do Our unique selling point is "we always offer more". We never provide just the basics as we are more...
ABC Training Solutions Ltd ...hort and sharp, up to 2 hours duration) in Assertiveness, Customer Service, Leadership, Communication and Question Techniques. Other Trainer Materials such as Role Play Toolkit consisting of over 25 separate role-plays in 9 topic areas (inc. appraisals, managing performance, disciplinary, coaching and team working); Managerial Case Studies; Coaching Game: Hit The Target; Inbound Call more...
BodhiH Training Solutions ...Channel Management Negotiation Skills Telephone Skills Customer Service skills Assertive Skills Positive Mental Attitude Self Esteem and Confidence Building Training Time and Stress Management Stress Management Time Management Communication and Presentation Skills Business Communication Voice and Accent Neutralization Business Etiquette and Professional Grooming Business more...
Helen J. Wythe & Associates ...rd Governance, Community Building, Community Development, Customer Service, Facilitation Fundamentals, Group Facilitation, Human Resource, Communications, Executive Leadership, Life Skills, Making Meetings Matter, Presentations, Professional Behaviour, Professional Productivity, Program Development, Proposal Writing, Professional Self Care, Strategic Planning, Team Building, Train the Trainer, more...
Acumen Business Processes (I) Pvt. Ltd. Acumen is management consulting company committed to delivering business success for organizations across the globe. Acumen provides an array of training services to managers at companies across industries. These services may range from individual coaching conversations to department-wide and company-wide initiatives. As a manager or supervisor if you recognize any of the following situations more...
Bartending Pros Bartending Pros offers online classes for the bar industry, including "Bartending the Easy Way," "Bartending to the Max," Professional Bar Management," "Bartending at Home," "Customer Service for the Bar and Restaurant Industry" and "Professional Bar Management II." These courses are used all over the US in bars and restaurants of all types. The management classes are great supplements for more...
Publimaks International Publimaks International is the marketing agent of Superior Management Trainings (SMT). SMT specializes in delivering superior quality management training programs in the field of: * Project Management * Procurement Management * General Management * HR Management * Marketing & Sales Management * Customer Service Management Publimaks International organizes training events in Dubai, more...
MTI | Management Training India MTI | Management Training India brings carefully designed and globally sought-after executive seminars to Mumbai, India. All MTI seminars are delivered by exceptionally talented experts who present well researched and applicable short-term management learning topics worth your time. Characteristics of MTI's Quality: We produce, per month, no more than - Two exclusive one to five more...
Centre for Creative Thinking Centre For Creative Thinking is a professional staff development agency based in Singapore that provides seminars, courses and workshops for clients in Singapore, Malaysia, India and other countries in the Asian region and Middle East. Working in partnership with our clients we help organisations enhance their performance through superior training. Our clients come from different industries. The more...
Treeline Training, Inc. ...eadership, team-building, conflict and stress management, customer service, sales, personal and professional development, diversity training and more... Clients have a choice of instructor-led, e-learning and blended, virtual classroom and blended learning delivery modalities to fit your budget, technology, and space and time constraints. Treeline Training provides services and licensing more...
Hotel and Restaurant Training Services ...f loyalty to a company, longer retention rates and better customer service ratings, all of which foster guest loyalty, repeat business and higher revenue for your business. We can evaluate and improve your business through training. Contact HRTS today to find out how www. hospitalitytrainingcenters. com Clients can mix and match our courses to meet their needs, for instance, they more...
DeBorah Beatty DEBORAHBEATTY. COM Offers the Living In Left Field System for Created Living via in-person workshops, online webinars, telecourses and downloadable, self-paced courses as well as ongoing one-on-one coaching. We specialize in working with Solopreneurs and home-based business models, but large sized organizations are also supported. We have courses in customer service, building referral networks, more...
Downloadable Courseware Downloadable Courseware offers a full range of downloadable products for individuals or organizations looking for engaging, affordable, and customizable soft skills training material. Our products include everything you need to facilitate a successful training session. Buying full training packages saves you money. Plus, you'll receive unlimited reprinting rights and no renewal fees ever  more...
Najah Engineering Consultants LLC ...etting that Extra Edge Working Smarter using Technology Customer Service and CRM The Professional Supervisor Facilitation and Meetings Management Budgeting and Finance for Non-Finance Managers Business Leadership Skills Development Developing High Performance Teams Inventory Management Fundamentals Business Ethics Change Management Delegating - The Art of Delegating Effectively  more...
Psysoft Ltd Psysoft is an independent business psychology consultancy, who sells services based on occupational psychology. It provides free advice on psychometric testing and ability and personality tests from all the UK's leading test publishers. It provides Psychometric Training courses in BPS Level A and B (using the NEO PI-R personality inventory) together with a range of other standard, tailored and more...
Reyna O'Neil & Associates Reyna O'Neil & Associates provides services for businesses large and small, that includes non-profits too. Some of the services we offer int eh area of training are: Time Management, Communication, Team Building, Leadership, Customer Service training and many more. Reyna O'Neil & Associates also offers accounting/ bookkeeping assistance, business coaching, personal coaching, business start up more...
Wayne C. Parker and Associates ...revention, time management, life/ work balance issues and customer service. He is also recognized for his experience and skills in the areas of leading change, vision development, leadership development, strategic planning and goal setting, human resource development and team building. Whether in an executive retreat, a conference, a multi-day training session, or in collaborative more...
Graham Roberts-Phelps (8020 training) ... based sales training and skills development Brilliant Customer Service - How to compete and differentiate by delivering outstanding customer experience PROFIT - developing major or key accounts Service with a Sale - Telephone and retail sales skills International Negotiation Skills - Cultural intelligence and sharp business skills Writing Winning Sales Proposals - the moment of more...
Roberts & Roberts Associates ...interpersonal skills * Project management * Sales and customer service * Process improvement * Quantitative tools in management * Personal growth and development Many of our courses are supplemented with diagnostic tools, such as 360-degree assessments and/ or self-assessments. Web-based surveys are also administered prior to training in order to pinpoint critical issues and more...
Sridhar's Quality Academy ...ion Skills Creative Innovation Change Management Customer Service with a difference Emotional Intelligence for managers Negotiating skills Managerial Decision-making Planning and running effective meetings Motivation at workplace Empowerment and Delegation Managing Diversity Resource Back-up planning Leadership Programs for Senior Managers Organizational more...
Morris Interactive ...l and personal development in five key areas: Leadership, Customer Service, Sales, Communication, and Safety. Our training programs include keynotes, one and two day workshops, online training and ongoing modules. We also offer a comprehensive online training library including Safety, WHMIS, TDG, Financial and Budgeting, Computer Programming and Desktop Applications and wide array of soft more...
CorEmpower The company goals are to help companies empower their employees by offering them training that will help them learn information about themselves and others they work with.(Empowered Employees are Effective Employees). Design and facilitate customized professional development workshops. I can design the workshop on any topic and for the length of time requested e. g. 1/ 2 day, full day. Some more...
Paramount Training College ...lue chip companies, covering all aspects of NVQ s such as Customer Service, Retail, Business Admin, Information Technology and many other sectors to all levels. It was also formed to become Health & Food Safety Practitioners as we are still Practitioners today. Courses we deliver: Food Safety, Food Hygiene, Manual Handling, Health & Safety, First Aid, Moving & Handling People, HACCP, more...
MinervA Training Asia MINERVA Training Asia & MINERVA English Training have been delivering its Management & People Development Workshops and its English Language for specific purposes courses to resorts, spas and businesses in Asia since 2002. Our Management & People Development Workshops are highly interactive using a variety of visual, oral, audio, role play and games to keep all participants interested, more...
Orator School of English Orator School of English, a unit of Global Institute of Communication, is a training and development organization. Driven by a vision to provide cutting edge learning solutions to companies and individuals to grow and enhance performance. We have a dedicated team of training and consulting professionals. With the world coming closer and becoming a close-knit family with boundaries shrinking, more...
Fathom Corporate Training ... who are facing critical challenges in management, sales, customer service and branding in commoditized markets. Our client-centered workshops are designed to seed new thought and facilitate course correction. We can help you to increase employee satisfaction, lower your turnover, increase revenues and raise profit margins. Fathom Corporate Training's customers include some of the world's most more...
Eagle Vision Eagle Vision offers dynamic three-day TEAMBUILDING, COMMUNICATION, STRESS REDUCTION, PERSONAL EMPOWERMENT and SELF HEALING seminars providing individuals, businesses and organizations with effective, practical, scientifically-based methods of increasing health, productivity and creativity, while reducing the stress of everyday life. In our practical and informative training, participants more...
Human Resources Services ...lling skills, key account management, negotiation skills, customer service excellence, Emotional Intelligence enhancement, personal development, motivation, stress management, and mind/ intuition enhancement. He has had consulting and training assignments in Thailand, Indonesia, Malaysia, Singapore, Brunei, Philippines, Vietnam, India, Sri Lanka, Maldives, United Arab Emirates, and China, more...
Drew Davies & Associates ... Emotional Intelligence in the Workplace Excellent Customer Service Change Management Dealing with Difficult Customers Supervisor Training Facilitation and Small Group Work Effective Workplace Communication Team Building Effective Time Management Cultural Awareness in the Workplace Alcohol and Other Drug Awareness in the Workplace one more...
Mobile Technical Institute ...adership, Management, Human Resources, HIPAA Regulations, Customer Service, Communication, Marketing, Grant Writing, all types of computer software applications, IT certificaton preparation, etc. We offer classes at our training facility in Mobile, AL and also bring on-site training to clients around the world. MTI also provides a variety of consulting services to a diverse client base. We more...
Dale Carnegie Training - Virginia Founded in 1912, Dale Carnegie Training has evolved from one man's belief in the power of self-improvement to a performance-based training company with offices worldwide. We focus on giving people in business the opportunity to sharpen their skills and improve their performance in order to build positive, steady, and profitable results. We offer performance development in the areas of more...
Pinnacle Pinnacle Our core competency lies in our ability to sense, understand and address the ever challenged human and organizational response to the ever changing business environments. This is facilitated for different profiles and different level through :- Executive Development Program / Management Development Program / Signature Programs for Corporates and Individuals. Executive more...
Denis McCarthy & Associates Management Consulting Psychologists specialising in Talent Management, Stress, Wellness and Performance of individuals, teams, leaders and organizations, and the online sales of tools supporting these and other areas of personal and professional development. Other services include executive coaching, team building, hr profiling and psychometrics, online and group certification training in Extended more...
Carew International For over 30 years, Carew International has been a leading provider of sales training and professional development programs. Our live training programs go beyond the transfer of information -- they offer a dynamic and interactive experience designed to: -Increase productivity -Improve profitability -Align your organization to reach its full potential -Develop strong transferable more...
Transformation Partners Company ... wide range of industries. We pride ourselves in superior customer service unlike any other Six Sigma training and consulting company. Our Training and Certification includes: Overview Executive "Platinum" Belt Champion Master Black Belt Black Belt Green Belt Design For Six Sigma (DFSS) Customized Training The knowledge and experience within Transformation Partners has more...
Terra Firma Asia Sdn Bhd ...n, Strategic Planning, ERP Systems, Cycle Time Reduction, Customer Service Improvement, Forecasting, Inventory Reduction, Profit Improvement, Flow Manufacturing among others. CGSC works directly with your personnel to develop practical solutions for your specific requirements - - solutions which produce lasting, measurable results. Because client problems vary, we never limit our approach more...
Blue Pecan Computer Training ... your business requirements, with an emphasis on quality, customer service and exceptional value for money. Training can be offered to groups or to individuals on your business premises or a training venue can be arranged at a convenient location. Laptops can be provided at your premises if you would prefer employees to train away from their desks. The large e-learning catalogue can be used as more...
The Training Bank ...Skills Development, - Coaching, - Leadership Styles, - Customer Service and - Customer Focused Leadership. Our web-based training covers a broad range of unique programs including: - Management Development (Communication, Interpersonal Skills, Team Development, Quality Improvement, Customer Service, Performance Management and more...) - Employee Development Skills (Interpersonal more...
Advanced Concepts We are an accredited training provider with local authorities in SA. We have been in the training industry for the past 9 years. We offer international and national course, instructer led or virtual. Main source of training is IT and Softskillmore...
Ketels Contract Training What We Do KCT trainers cover Management, Leadership and a variety of Business Skills topics. We also provide tailored MS Office computer training to meet your specific industry needs as well as Access Database Development and Consulting. KCT prescreens and prequalifies trainers and consultants to ensure the best possible match for your needs and deliver the best possible outcomes. Bottom more...
Bryant Consulting Group, LLC Bryant Consulting Group is your single source, comprehensive provider for all of your professional training needs. BCG's sole focus is on designing and implementing plans to ensure that your organization's knowledge capital is continuously assessed, cultivated and captured. We offer customized training solutions for all sizes of organizations. We have developed and delivered instructor-led more...
Eswera Academy (eswera Learning Centre) ESWERA ACADEMY ESWERA ACADEMY is the leading provider of management, professional and technical development programs. ESWERA has been a strategic training provider for for over thousands of comapanies in the Asian region over 12 years span offering over 60 public courses a year. ESWERA is an Approved & Registered Training Provider with th Malaysian Government's Ministry of Human Resources in more...
Academy for Skill and Knowledge Academy for Skill and Knowledge is a professional service organization committed to providing high quality training and business consultancy services. Started out ten years back with a vision to be the best, and constantly redefining the standards for being the best - in terms of People, Technology and Process. We tend to look beyond the obvious and push the limits of possibility. We see more...
ATA-lifecoach Company Limited ATA-Lifecoach offices are strategically located in Bangkok, Hanoi and Ho Chi Minh City. In Vietnam ATA-lifecoach is strategically partnered with: o The College of Economics - Vietnam National University - Hanoi, o The International Financial Trainig Center (IFT) under the Ministry of Finance, o AI (Artificial Intelligence) Company Limited, o APAVE Vietnam, ... and several more...
Automated Learning Corporation ...ct ALC for its quality, integrated solutions, exceptional customer service, and comprehensive course library. At Automated Learning we work closely with our customers and partners to deliver solutions that improve performance. The core service we offer you is training. We are experts in developing effective training solutions. But we realize that enterprise performance cannot be achieved more...
KCOM Management Sdn. Bhd. KCOM Management is one of Malaysia"s leading business to business management training providers. We provide cross industry/ sector training for corporate executives to management level. Our programs are researched and developed through our business intelligence and current trends and focuses in the corrporate world. We provide programs for benchmarking, ROI, Best Practices and many others. All our more...
Service Strategies Service Strategies has been delivering technology service and support specific education for more than fifteen years. Our content and expertise sets our education apart from anything else in the industry. Content - Our educational materials and interactions are designed specifically for management and staff that work in technology service and support. Our course content was developed more...
Success Factory (Pvt) Ltd Areas of Training Leadership Team Building Delighting Customers Time and Stress Management Emotional and Spiritual Intelligence Absolute Essentials for Success Repeat Public Workshops (in Sri Lanka & Maldives) Absolute Essentials For Success Building World Class Teams Marketers Unleash your Entrepreneurial Spirit Burning The Candle at Both more...
Executive Solutions Ltd ...velopment and leadership skills. Courses offered include: customer service, public speaking, team building, interviewing skills, time management, managing change and chairing meetings. Learning resources include Speaking with Confidence, 52 Tips for Confidence Building, 52 Tips for Customer Service Excellence. The company is a UK registered learning provider and its Training Director and more...
EJA International mindXCEL Consultancy provides Licensed NLP Trainings as well as NLP based Sales, Coaching, Negotiation, Customer Service, Communication and Human Resource Workshops in Dubai and Abu Dhabi. Some of our interventions are at public venues and others are conducted in-house depending on your choice. NLP is applied to our method of training and learning is fast. We are the ONLY training more...
XTrack Egypt ...lls till highly advanced and customized courses including customer service and after sales. 2- Management, starting from first time managers and going up to making decisions and problem solving along with leadership focus. 3- soft skills, including the highly demanded programs "Communication", "Time management", Negotiation", "Presentation", and "Emotional intelligence" 4- Executive more...
Jabalpur On Line Center NATIONAL INSTITUTE OF TECHNOLOGY & MANAGEMENT NITM Introduces Management Courses 1. Business Management 2. Financial Management 3. Material Management 4. Human Resource Management 5. Marketing Management 6. Export Management 7. Production & Operation Management 8. Information Technology Management 9. Master of Business Administration 10. Master of Business Administration (MBA 3 Years) more...
BPOzitions Enterprise Pvt. Ltd A Professional career of one s choice is like a dream come true. Most often modern demands are complex and what one has learnt in college may not be enough. So having a degree with good job in today s market until one has the required soft skills and the adequate job specific skills BPOzitions offers job-oriented training courses to impart skills in the appropriate areas in a focused more...
Shaker BarSchool ...y to train in all disciplines of cocktail bartending from customer service to bar etiquette, sales and presentation, product knowledge to mixology and much more. The Shaker BarSchool offers contemporary courses and practical hands-on and theoretical training, leading to industry recognised qualifications, deliverd by some the finest Mixologists in the country. Shaker have trained more...
Leads Learning And Development Services LEADS Learning And Development Services is dedicated in providing top quality training and learning services to take your organization to the next level of performance. We are committed to seeing each and every training initiative achieve its desired results through the implementation of personnel and industry level customization.Our commitment to deliver top quality services is supported by our more...
Square 3 Training At Square 3 Training we deliver in-house training programmes that are uniquely designed to ensure participants gain new skills and techniques and most importantly the confidence to actually put them into practice. We deliver programmes in Management Development, Leadership, Project Management, IT, Sales and General Office Skills. Our programmes incorporate case studies, a variety of more...
TopCorp ...n each other in leadership, management, communication and customer service skills. We assist organizations in developing Job Task Analysis (JTA s) to standardize/ formalize training processes and maximize training by employing technical and professional skills. We also develop self-assessments for organizations to use in continuous improvement processes to include customizing lesson plans to more...
Aspect Training Based in New Malden Surrey, Aspect Training offers a wide range of Scheduled IT Training and Management and Personal Skills training delivered by experienced trainers at very competitive rates, or we can present any course on your site all for a straight forward daily rate. The company was formed by professional trainers all having a number of years experience of presenting and using the more...
Paramount Training and Development About Paramount Training and Development Developed by motivational Speaker and trainer David Alssema to help people change their lifestyle and professional abilities. Skills and practical tools people can use. Motivation, Inspiration, Education. We train in Perth and have a range of courses to choose from. Visit us at www. paramountdevelopmant. com. au more...
Sensible Solutions Training ...kills that are vital in a successful contract trainer. My customer service experience makes me scalable to working with a diverse group of people. In my career, I have demonstrated an aptitude to respond quickly to feedback and have developed the capacity to break down information to effectively communicate in layman's terms. My ability to be flexible and to learn quickly, along with my more...
Smile Consultants ...resee the role of training in all the sectors relating to customer service and sales in the years to come. Thus we have come up with a new idea of Customized and Need based Corporate Training as well as Training workshops for Individual Sales professionals in the market. The training is headed by Sultan Ali Kudchiwala who envisions to make a difference to organizations by creating more...
International Customer Service Association - Toronto Chapter ...Customer Service Association - Toronto Chapter is dedicated to promoting the development and awareness of the customer service profession through education, networking and research. We provide an array of services designed to enhance your individual, employer and organizational needs. Our services include: certification programs, career development, consulting, recruiting services, workshops more...
Chicago Management Training Institute Chicago Management Training Institute has specialized in providing professionals the knowledge & tools to accomplish their business objective. Our Programs provide valuable framework for you and thus your organization Our mission is to provide quality executive education designed and delivered to empower the professionals at work. Today we are constantly delivering Management Training on the more...
PurpleTrack Solutions PurpleTrack offers training that covers the full range of management, executive / supervisory, and non-executive training that are normally required in small, medium and large organizations. Our main forte is creating a learning environment of high energy and joy that provides our participants with the values as well as the skills necessary for them to excel. We offer training and development more...
Trident Training Systems Private Limited ...CCOUNTS RETAIL MANAGEMENT RETAIL SELLING SKILLS RETAIL CUSTOMER SERVICE RETAIL STORE MANAGEMENT TOTAL SERVICE EXCELLENCE (Workshop for Top Management Team for Developing the organization s service strategy and attaining overall service leadership). CUSTOMER SERVICE SERVICE LEADER CERTIFICATION COMMUNICATION & INTERPERSONAL SKILLS TELEPHONE PERFECTION PRESENTATION SKILLS  more...
FOCUS Traco Indonesia We present excellence-learning program in a wide range of disciplines within 300 topics a year. We provide quality services with convenient time and location on top of our highly skilled Team Expert with years of teaching, coaching, counseling experiences as well as hands-on and in-depth expertise in various industries with proven track records. FOCUS offers one-to-five days short course more...
Convasis Web 2.0 Institute Our intense workshop teaches students how to create: * A Corporate Website in Flash * A Social Network (similar to Facebook, MySpace, Hi5) * An Online Store (e-commerce like amazon. com, zappos. com) * Work with JOOMLA (leading CMS on the internet) * HTML/ CSS * SEO At the end of the program all students will have fully functional websites. * 12 hours of training, small class size * more...
Tatweer Training Center TATWEER is a highly successful training company specializing in corporate training markets. We run approximately 1500 high quality public seminars per year in areas such as; management and leadership, oil and gas, finance and accounting, HR, IT, project management, contract management plus many more. TATWEER has been trading for over 8 years and in that time have built successful, strategic more...
Sector Learning Solutions Inc. Many people try to learn how to use technology with the trial and error method. As a result, they struggle needlessly. Sector Leanring Solutiolns offers guaranteed learning to open a window on a world of collaboration, innovation, and communication. Sector provides guaranteed hands-on classroom training, custom training at your site, and instructor-led web-based eClasses. Our focus is on more...
Kepner-Tregoe Inc Kepner-Tregoe provides consulting and training services to organizations worldwide. We collaborate with clients to implement their strategies by embedding problem-solving, decision-making, and project execution methods through individual and team skill development and process improvement. Clients build competitive advantage by using our systematic processes to achieve rapid, targeted results and more...
Take Charge Sdn Bhd ...ograms on the topics of personal development, motivation, customer service, communication, sales techniques and team building. All these programs incorporate Neuro Linguistic Programming (NLP), practical tools and fun experiential learning. Rizal also conducts NLP Workshops. Rizal is also a certified NLP Coach. He advises, guides and coaches many people through a whole range of issues, such more...
C-Centrik Solutions Company C-Centrik Solutions Company is a training services provider and a customer service consulting firm. We offer training solutions in customer services, communication skills, Business Etiquette, Interpersonal skills and presentation skills. more...
Drew & Associates International training organization providing high energy, motivational and interactive training programs that are customized to your own company key objectives. Training combines fun and entertaining concepts that put the participants into a positive learning environment. By providing a variety of learning experiences through video, humor, interactive work groups and workbook materials. The team more...
Delta TCC ...s Sales, Leadership, Performance Coaching, Team Dynamics, Customer Service, Business Communications and Strategic Goal Setting. We also offer for the first time anywhere in the world, certified NLP Business Qualificcations (Diploma level) in Sales, Leadership, Business Communications and Performance Coaching. We work with organisations such as BT, McDonalds, Hotel Chocolat, Public Sector, more...
Skills Converged Skills Converged provides training materials and delivers training courses on soft skills and productivity. Use the training resources, ice breakers, exercises and games for staff training and personal development. Training resources include customer service skills, communication skills, time management, soft skills, client management, leadership skills, presentation skills, project management, more...
Oscar Murphy International ...orkplace and society. Popular Workshop Titles: Customer Service Leadership StarGets Sales Leadership Inter(nal) Viewing to hire the Best Awareness to Action leadership EQ Leadership Diversity Training to overcome cross cultural barriers Team Building - the Out-bound way Train the Trainer - to be right on top Wellcomm-U-N-I Kates for communication more...
VKG Associates, Inc VKG Associates, Inc. is a recognized leader in training in the mid-Atlantic region. VKG Associates, Inc. was founded in 1983. The President and CEO of VKG was selected 50 Best Women in the Pennsylvania (2007), VKG was the recipient of SBA's Women and Minority Business Champion (2008). VKG Associates, Inc. designs and produces courseware for standard computer applications training and produces more...
Learning Path India Learning Path is a result-oriented human resource consulting, training and outsourcing firm. We provide leading edge training and recruitment services - helping our clients achieve their personal and corporate goals. Our Recruitment and HR services include Searching, Selecting and Staffing. We are focused to find you the right person at the right time. more...
Mike Husson Training Systems For the last 26 years Mike Husson has committed himself to the study of Human Development and Peak Performance. Due in part to his association with some of America s leading authorities in the fields of management, sales, and motivation, people like Anthony Robbins, Brian Tracy, Pat Riley, Les Brown, Og Mandino, Lou Holtz; athletes like Tennis pro s Jim Courier and Pete Sampras, golf pro Ernie more...
Reed Learning plc Reed Learning... was founded in 1995 as a value added service to the Reed Group's clients and candidates. Since then it has grown into one of the foremost learning organisations in the UK through its continued and passionate commitment to delivering results that give real opportunities to businesses and the individuals within them. We specialise in -Management Development -Personal more...
gridphi We provide communication and soft skills training. - Accent Neutralization - Public Speaking Skills - Presentation Skills - Cross Cultural Sensitization - Customer Service - Telephone Etiquette - Email Etiquette - Tele-marketing/ sales - Team Building more...
Learning LAB Associates ...n skills. 2. We can identify your moments of truth in customer service and business situations and facilitate group discussion of how these situations can make or break customer and business relationships. EXPERIENCE THE LEARNING LAB DIFFERENCE Our Training Philosophy All Learning LAB Workshops are dedicated to experiential learning. Our philosophy is: "Tell me and I'll forget. more...
Evergreen Team Concepts Evergreen Team Concepts is your one stop team development resource for high quality training. Evergreen Team Concepts provides training in over 100 topics, with 8 professional certification programs. Our main training facility is in Bellingham, Washington. We are also able to design and tailor training to your company or individual needs. The only training provider that offers a cooperative more...
Optimiza Academy Optimiza Academy is the Human Capital Development (HCD) and training arm at Optimiza (Publicly-listed IT company with a capital of US $48 million (ASE: CEBC) with offices in Saudi Arabia, Qatar, Kuwait, Jordan, Iraq, Libya, UAE and Sudan. Optimiza Academy is a B2B human capital development solutions provider dedicated to building a professional, efficient and effective workforce for its more...
Megamind Consultants ...emory enhancement techniques to remember your speech. "CUSTOMER SERVICE PAR EXCELLENCE" A workshop on Customer relations management Program Outline: * Different Customers & Handling Them * Customer Service & Relationship * Why Customers Leave? * Why Service Matters * Customer Delight * Customer Service Barriers and attitudes * Golden Rules Of CRM Duration: 1 day  more...
Activia Training ...ess and management skills courses like Supervisor Skills, Customer Service, Time Management, Assertiveness, Presentation Skills and Train the Trainer. You can attend a public scheduled course or arrange bespoke training designed to fit your requirements at no extra cost. You can attend training at our centres in Aylesbury, Birmingham, Slough, London and Milton Keynes, or we can come to more...
Air Hostess Academy (AHA) ...onsible for successfully placing 3000 students in leading Customer Service Organisations such as Malaysian Airlines SpiceJet Kingfisher Airlines Mahan Air Taj Group of Hotels The Oberoi Group Gecis GE Capital and several more. AHA has logged meteoric rise during a short period of eight years. Today AHA runs 18 branches across nine Indian cities and also plans setting-up operations more...
Greatscope Consulting GREATSCOPE CONSULTING ; We are an organization that provides High Quality, Well Researched ,Training and Consulting Services for Personal and Organizational Excellence. Our main focus areas are Training and Consultancy to Corporates,Educational institutions and Individuals. In Corporate Training we offer customized training in all behavioral, skill development and conceptual areas. more...
Brenell Training Consultants ... within your business to help achieve your goals * Customer Service Training - Ensuring every client you have contact with leaves with a positive impression of your business * Management Development Training - Helping you make a successful step up into management delivering maximum results along the way * Presentation Skills Training - Providing you with the confidence to more...
Not So Basic Training & Consulting At Not So Basic Training we approach every training and consulting opportunity with the same philosophy: excellent, well-trained employees are the key to any successful company. We are a global business solutions corporate training & consulting firm, serving a client base with needs ranging from improving leadership skills to fine tuning customer service to personal coaching and much, much more. more...
Segullah and Company Limited Founded in 2007 Segullah & Company Ltd is a Human Performance Improvement Organisation, which is dedicated to the enhancement of organisational and individual performance. At Segullah, we pride ourselves in ensuring Performance Mastery and quality service. That is, we insist on providing meaningful interventions that help organisations, teams and individuals improve performance both in life more...
Coach 2 Success Consultancy Sdn Bhd ...cation Skills, Negotiation Skills, Sales Training, Beyond Customer Service, Emotional Intelligence at the Workplace, Dynamic Leadership Program, Clerical Development Program, Supervisory Skills, Executive Development Program, Moving into a Management Roles, Managing Skills, Managerial Development Program, English Program. Contact us: COACH 2 SUCCESS CONSULTANCY SDN BHD 55 Jalan Kubah more...
West Herts College ...ervisor behavioural standards customer service skills health and safety at work civil and criminal law the law in relation to licensing equal opportunities young persons how to comply with regulations as a Door Supervisor searching people  more...
Westlink Tiling Courses Westlink Tiling Training Centre Drumboy Mohill Co. Leitrim Tel: 0872030675//0719631689 E mail: jimmanning1 gmail. com http://www. courses. ie/ westlinktiling Tiling a trade for life. Open to plumbers/ electrians/ carpenters & anyone wanting to upskill & add tiling to their CV. Gain a trade skill and you are set for life, how often have you heard that? Some trades are more in demand more...
Beyond Rewards Inc Since 1989, Beyond Rewards has been an industry leader in the Human Resources field. Specializing in Human Resource Consulting, Recruitment, Training and Development, Rick Management-Health & Safety, Emergency Management Consulting and Wellness Programs; Beyond Rewards has the experience and expertise to ensure the success of our clients' projects. Beyond Rewards provides innovative processes more...
Hexcel & Associates Our mission since 1987 is "Partnering with Organizations and Individuals in Managing the Human Side of Change to Achieve Breakthrough Results". Our services include: - Our series of Hexcellence Learning Programs which is anchored on our Hexcellence Model. - Training and Consultancy - Coaching and Facilitation - Behavioral Assessment Tools more...
Talent Technologies Talent Technologies offers companies management training in Thailand and Asia. Programmes include leadership training, teambuilding, customer service excellence and talent management. Talent Technologies also offers career counselling and guidance in Thailand and Asia, as well as a comprehensive employee outplacement service. Talent Technologies uses materials from world-class authors more...
Communico Ltd. Communico Ltd. is the home of MAGIC - training and consulting that will help you create a culture of exceptional service. MAGIC (which stands for Make A Great Impression on the Customer) delivers measurable results. Through assessment, planning, training for all levels and coaching, we help organizations reach new levels of customer satisfaction and retention. more...
Ark Consult ...aining such as: CV Training Self Employment training Customer service training Sales and Marketing training Leadership and Management Training The Professional Receptionist Training The Professional Business Administration Training The Professional Retail and Customer Service Training Developing Personal Effectiveness Training Life Coaching Training Skills for Life Assertiveness more...
Erpselftraining ...Setting Up the Department Table Setting Up a Sales and a Customer Service Department Core Foundation Tables - Compensation Setting Up Compensation Rate Code Data Setting Up the Salary Plan Table Setting Up Salary Grades Compensation Rate Code Defaults Worker Compensation Core Foundation Tables - Jobs and Pay Groups Setting Up the Job Code Table Defining a Pay Group  more...
Leaders Link Consulting ...ams (NEW ) Get the Job that YOU want Workshop (FREE ) Customer Service Problem Solving and Decision Making Personality Development Basic Oral and Written Communication Human Resource 101 People Handling Skills (c/ o Cebu Chamber of Commerce) Sales Management Work Ethics and Values 5S Performance Coaching and Counseling Financial Forecasting and Budgeting Project Management  more...
HRD Services ...ge passion and flair for development in the Hospitality & Customer Service Industries. Having spent over sixteen years in the workplace developing his own skills and knowledge, he started HRDS in 2005 to help others learn and grow in their service careers. Martin spent three years at IHMES International Hotel School Isle of Man, where he designed and delivered practical and theory based more...
Trimitra Consultants ...ice Group IV: Business Development, Marketing Management, Customer Service / Relation Management, Supply Chain Management, Procurement Management and Logistic Management Trimitra Consultants has developed a wide variety of practical job related training modules in the fields of: o Strategic Management o General Management o Organization Development o Leadership o Human Resources more...
Wakefield College Services to Business is the department within Wakefield College that focuses on the training needs of companies. We have a varied range of courses that are designed to meet the needs of businesses. Over a century of experience enables us to provide excellent business training solutions, employee training, staff development and training in West Yorkshire. We are proud of being more...
The Customer Service Training Institute We are an on-line provider os instant download and CD-ROM training manuals and resources dedicated to Customer Service Training. We offer on-line Certificate Courses in Customer Service Training, Call Center Agent Training, and Customer Service Training for Service Techniciansmore...
National Training and Consulting Institute of America, LLC The National Training and Consulting Institute of America, LLC (NTCIA-LLC) is a compilation of training and consulting professionals who help companies and organizations improve their current training department. NTCIA-LLC specializes in eLearning and eTraining as well as the traditional face to face learning environment. We have expertise in sales, retention and customer service in the call more...
Grow Wings And Fly Professional Development Training ...and Managing Stress, Conflict Management & Solutions, Customer Service Delivery Self Development and Productivity Effective Listening Skills The Sales Advantage We help people develop their inner creative force by guiding, challenging and supporting them with a positive Can Do Attitude. The focus is on high level interactive participation ensuring that the students/ employees become more...
Carolina Computer Training Business CCT Business delivering true instructor lead classes with each student on a computer for hands on training. Classes in computer Application and high-end Technical courses. Microsoft CPLS Gold training partner as well as offering courses in VMware, Cisco, Adobe, CISSP, Citrix, Oracle and many more. Also deliver Business Soft Skill training; Project Mgmt (PMP), Effective Time Mgmt, Leadership, more...
Believe Inc. ...ent Sales, Customer Service Operations, Overview of Retail Leadership Delegation Team Building StressManagement Time Management Conflict Management Negotiation Skills  more...
Sketch Call Center Training Institute Private Ltd. ...Accent Neutralization. American Etiquette and Culture. Customer Service/ Care. Tele Sales and Marketing. Call Center Functions / Areas. Confidence Building. Personality Development / Attitude. Telephonic Etiquette. Listening Skills. Interviewing Skills. Medical billing. With Interactive Workshops. Services Selection Sourcing Screening Evaluation Placement We believe more...
Balance Learning UK Ltd Balance Learning UK Ltd, the interactive Learning Company, are leaders in providing flexible, exciting and dynamic learning solutions for everyone; whether SME s, corporate companies and public sector. If you are interested in improving your management and/ or personnel skills, then we have a course that will suit you. Companies that have used Balance Learning courses in the past include more...
Strategic Sales Solutions ...p Competitors -How to Develop Raving Fans and Superior Customer Service -How to Become Known as an Expert in your Industry -Sales for the Non-Sales Professional -How to Obtain and Utilize Industry and Customer Information -Sales Skills 101: How to Ask Questions, Determine Needs, and Illustrate How You Can Help -How to Conduct an Effective Lead Generation Process -How to more...
microvate llc ...ysis, Project Management, Quality Assurance, Leadership, Customer Service Sales and IT Management Courses. We provide training services to technology companies and to the general public. We take pride in providing a unique learning experience to our clients. Our Trainers are seasoned industry experts with a broad range of experience. Microvate also provides special and custom designed more...
Purssion Limited Purssion Limited provides information, capacity building and business management services to professionals and emerging businesses in Nigeria. We offer trainings to emerging business owners and professionals on various skill sets such as Personal Effectiveness, Job Ownership, Leadership, and Excellence in Service Delivery. We also provide training to prospective entrepreneurs covering Book more...
Transevolve TRANSEVOLVE (A Joshua Rozario Venture) is a Human Resource Learning & Development Organization that is committed to deliver relevant(highly pragmatic), result oriented & cost effective training solutions to Corporate Organizations, Educational Institutes, NGO s and Individual Delegates. Our unique methodology which includes proven Scientific Techniques helps us to deliver high performance more...
Business Development Midlands Ltd Business Development Midlands specialise in training to help businesses grow. We are an Institute of Leadership & Management centre delivering ILM accredited qualifications, NVQs and short courses. We also provide training brokerage for clients to fulfill all their training needs. Our world class training includes: Leadership, Management, Sales, Marketing, Social Media, Business Growth, more...
Intelligent Training Academy ...business client. That's why we pride our self in our best customer service. In our academy we have wide range of courses to suite different individuals and their needs. We have computer courses from beginners to advance level. You can be someone who never used a computer or someone who wants to make a career as an IT Technician, we will make sure that you reach your goals. We have English more...
Kirk Miller & Associates, Inc. Kirk Miller & Associates, Inc. helps firms increase their bottom lines through improving productivity and reducing employee turnover. We do this by teaching competencies known as "soft skills"--those interpersonal skills that enable people to work together effectively and productively. Soft skills also enable managers to effectively encourage, teach, guide, and delegate to a variety of people. more...
Diya Sharma ...ive Communication Skills Listening Skills Effective Customer Service World class Customer Care Dealing with Difficult customers/ Guests Understanding Customer Behaviour Effective Negotiation Skills The Effective Seller Inbound and Outbound Selling Interview Skills and Group Discussion Positive body language Presentation Skills English Communication more...
Xanima Skills Academy Xanima Skills Academy was established for the purpose of skills development in South Africa, focusing on entrepreneur development. South Africa has a low skills base in comparison with other countries, an increasing population, and an education and training system insufficiently responsive to the changing needs and requirements. Jobs are becoming less secure and careers are less predictable as more...
One Core Business Innovations Co. ...ppy so that they keep on coming back. The essence of good customer service is forming a relationship with customers a relationship that that individual customer feels that he would like to pursue. Communications Training Series: Written and oral communication competencies are not just essential but critical skills needed to succeed in the business world. The Communications Training more...
Starting Point Competency Training India Pvt. Ltd Starting Point Competency Training is a total solutions provider in the training area. it has been founded by Omesh Adiani who has 15 years of work experience in training, knowledge management, e-learning and sales. His last assignment was with Accenture as General Manager - Capability Development. We offer the following training services: 1. 2. Competency Training Programs - Corporates  more...
Centre For Customer Care (ccc) Malaysia ...ty through service excellence. Our services include: a) Customer Service training programmes b) Certified Customer Service Trainer (CCST) programme c) Customer Research eg Mystery Shopping, Customer Satisfaction Surveys, etc (www. customereyes. net) d) Showroom selling DVDs, manuals on Customer Service e) Teambuilding programmes using Drums and Percussions (www. drumcircleplayshop. more...
Bodhih Training Solutions ...d Career Planning Telephone Skills Interviewing Skills Customer Service skills HR Training for HR department Staffs All our corporate training programs are customized to the clients requirements. WE DO OFFER LEADERSHIP PROGRAMS - OPEN FOR PUBLIC - IN BANGALORE. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road, Hoysala Nagar, Off more...
MSG Consulting Team The goal of our company is working with organizations and businesses to generate healthy areas for potential development of its members. Also working with the members of companies and organizations to awaken their potential and discover the matter of implementing it successfully in their working environment. We aim to achieve mutual satisfaction, organizations or companies and individuals within more...
JETT Customer Experience ...ant to optimise their performance in four key areas: - Customer service / customer satisfaction / customer retention - Extra revenue generation - Staff turnover - Brand perception Focusing on the hospitality, retail, F&B, and property management sectors, we have a mixed international and Chinese team. Our products include hospitality and customer service training, mystery shopping, more...
Telephone Doctor Customer Service Training ...Customer Service Training produces DVD-based training programs and on-site training workshops which will improve the way your organization communicates with clients and coworkers. Our flagship series is the 18-DVD Complete Customer Service Training Library - a powerful collection of highly effective customer service training courseware. Click here to view online preview clips of these more...
Delphi Info Services Delphi Info Services is a group with a vision to develop and deliver innovative Training services to Corporates from the Service to the Manufacturing sectors respectively. In the nine years of our presence in the challenging Corporate Training arena, we have been fortunate to partner with over 20 corporate clients all over India in the domains of IT and Soft skills. For more details more...
Plexus Consulting Group, LLC ...eveloped programs on Leadership and Teaming Life skills Customer Service and Selling. We aim to ensure that Training and Development in an organisation not only creates value but also enhances performance effectiveness. Having said so we deliver the same by providing need based training and seamless execution bringing a Return On Investment from organizational learning. Through our more...
AHEAD Professional Network Englishoncam, an online English training program designed by AHEAD Professional Network, is ready to help students and professionals around the globe improve their English communication skills. Learn from our expert English teachers through fun and interesting conversation topics. Practice your English skills as often as you want--right at your home or office. Start speaking better English with more...
The conSELLtant The conSELLtant are Specialists in Sales Training Professional Sales Training (Selling Skills)-Field/ Telephone(Basic Skills & Advanced) Selling Skills for specialized sectors like: Media, Retail, Insurance, FMCG s, Telecom, Pharma etc, Coaching Skills for Sales Managers Managerial Skills for Frontline Sales Managers Negotiation Skills Presentation Skills  more...
Meritedge At Meritedge, we believe that our practices should add value to an organisation or an individual through training and consulting. We focus on the improvement of processes on both a strategic and tactical level by eliminating waste, reducing variation, focusing on innovation and being truly Customer centric. Concepts like Lean, Six sigma, Process Management System are some of the tools used to more...
Business Training Works, Inc. Business Training Works, Inc. offers soft-skills training for groups of participants worldwide. Visit www. businesstrainingworks. com to download course outlines and pricing. We offer training classes in: business etiquette, basic etiquette, communication, cross-cultural communication, cultural briefings, expatriation, briefings on the United States, negotiation, sales, customer service, more...
Images Knowledge House Images Knowledge House is a people development organization that provides end to end training solutions to the industry. Our speciality is behavioral skills training for the industry. We have a range of clients from large multinationals such as Hewlett Packard, Phillips and Intertek Testing services to National clients such as Advance India Projects Limited and Foresight opticals. Images more...
The Development Partnership TDP is a highly professional practice delivering tailored solutions to ensure your business can focus on human and organisational development and maximisation of resources. The trainings that we offer are; Executive Coaching & Mentoring Customer Service Delivery Change Management Competency Assessment Development Talent Management & Succession Planning EFQM more...
3C Associates 3C's Customer service Training programme focuses on communication skills and understanding different communication styles. 3C helps in overall image and success of the company by providing excellent customer service Training skills. 3C's customer service training adds value to the company and the customer. more...
Elliott Training Ltd Elliott Training specialise in IT and Business Skills Training We guarantee to provide you with a refreshing training experience with a difference Our pricing structure is very competitive Our associate trainers are highly motivated, enthusiastic, and possess direct experience in Sales, Management or IT With 15 years of trading our testimonials speak for themselves We can more...
The Flexible Training Company NVQ2 Professional Cookery, NV2 Customer Service, NVQ2 Food and Drink. Chefing course, marketing for hospitality, finance for non-finance managers, cake making. All our training is based in the workplace and is fully funded by the Government. Learners must be working in hospitality or leisure and have lived in the European Union for three years. more...
Performance Practitioners Limited ... inspirational personality" Niina Turunen, Shell Global Customer Service "Nikki Owen is probably the most energetic, enthusiastic and inspirational person I have ever encountered Truly brilliant, she regularly leaves you speechless with her unique combination of charisma, creativity and caring." Jo Rheam, Training Manager, Scope Charity "Every meeting I ever had with Nikki I came more...
iKompass Pte Ltd We are an Integrated Knowledge Management company, offering training programs, and complete knowledge management solutions. Having had the privilege of working in diverse environments like IT, Telecommunications, Manufacturing, Consulting, etc., we bring to our services the understanding of the complex maze that is corporate life. Our courses have that slice-of-life characteristic, which makes more...
Morris Interactive Beginning in 1995 as a speaker s bureau, Ron Morris Seminars provides Saskatoon businesses with high end speakers from around North America. While building the foundations of his business, founder, Ron Morris, attained his professional speaking designation and became himself, another talent resource for the company. In 2003 there became a need to further grow the business. Mathew Cey was more...
Mills Consultancy We provide Training and Consultancy services in the following areas; Sales and Selling Skills Marketing Customer Service Skills and Strategy Strategy Leadership Executive and Performance Coaching Key Account Management Global Account Management We also have an online site with many resources for Trainers, Consultants and Managers - many of which are FREE, please see www. more...
Tango Training LLC At Tango Training, we approach everything from the perspective of teambuilding. Whatever your employees need, they usually need to develop as a team. We offer customized, on-site workshops in written and verbal communication skills, diversity, teambuilding, customer service, management skills and HR topics. We also offer customized training materials for you to deliver via your own in-house more...
Knowledgeocity Online Career & Skill Training Knowledgeocity. com offers online video training in a wide variety of categories and topics from business skills, computer software, finance, to lifestyle, languages and many more. All courses are taught by university professors and accredited industry professionals. For only $19. 95 per month, members get access to ALL online training videos. There is no contracts or long term commitments. more...
Integrated Architectures Unlimited ... Business Architecture to create higher profits, superior customer service and a competitive advantage for their enterprise. I offer a three day Enterprise Business Architecture (EBA) Workshop class. This three day workshop provides you with insight to the EBA approach and its integration capabilities, along with some hands on exercises. Essentially, the first day is "what is the more...
Real World Training and Development The organization is a training company owned by Mort Teisch. He, and he alone presents the workshops. Mort has presented over 600 seminars, training thousands of managers. He is the author of "The Manager's Indispensable Guide" and his bio can be viewed on www. trainermort. com. Mort is currently presenting: 1) "Stress Free Customer Service" 2) "A Positive Image For The Internal Auditormore...
3H Solutions Group ...iential Teambuilding (Outdoors activity based) Certified Customer Service Repreentative training Sales Excellence training Communication Skills Leadership Time Management CMI (Chartered Management Institute) certificate programs Several other bespoke programs on offer. Implementation strategy of lessons learnt from our programs on offer as well. Organizations trained include more...
Katlin Consulting ... your training dollars. I have had an extensive career in customer service, sales and education. My diverse background combines Human Performance Technology (HPT): succession planning, knowledge transfer, organizational development; project management; teaching and theatrical performance with demonstrated skills in coaching, training, facilitating. My years of experience working with and more...
First Impression Management, Inc ...orking for IBM (including management, project management, customer service and training). Ms. Alfaro has traveled internationally representing IBM in European and Latin American countries. In addition to earning a B. S. degree from the University of Delaware and graduating with Honors, Ms. Alfaro is a certified Corporate Etiquette and International Protocol Consultant. Ms. Alfaro is more...
Pinnacle Training Group ...raining in the areas of business development, networking, customer service and retention. Courses designed to improve communication and listenining skills to identify opportunities to engage customers and clients to become more involved with your business. Business development skills for generating new business and how to prospect effectively. Concepts that generate the greatest results more...
Welcome to Excellence Welcome to Excellence offer Customer Service Training and courses in the UK. Sectors include tourism, leisure, and hospitality and now retail businesses, travel operators, local authorities and many other organisations for which quality customer service is critical more...
Talent Shout Business Consultancy ...Business Plan: The First Step to Success -Comprehensive Customer Service Program -Telephone Etiquette -Building the Star Team -The Philippine Statutory Benefits -The Freelance World Some of our past clients include: Outsourced HR 1. Plastilens International Inc. CD Projects 1. Dole- Stanfilco 2. IPPC 3. Prime Meridian 4. Sweet Crystals 5. Delegait Corporation  more...
JEM Business Solutions JEM Business Solutions LLC helps a variety of businesses achieve superior results. We provide value-added solutions to meet your training and development needs for employees, teams, and whole organizations. We offer programs focusing on personal development, high performance organizations and leadership through Open Forum workshops, Customized Training and e-learning courses. more...
Evayaa IT Consulting ...fficiency and productivity, better adaptability and great customer service We, at Evayaa Gnosis, partner with your firm to provide the Consulting as a Service, Education & Training as a Service, Project Management Support and Knowledge Management Support. It includes management consulting, competency development & training on project management, technology solutions and on-site &  more...
Top Achievers Sales Training ...Customer Service Training, Cold Calling Training, Presentation Training, Sales Leadership Training, Overcoming Objections Training, Closing the Sale Training, Contract Sales Management, Mentoring, Coaching, and I speak at Events and Conferences. We have half day sales training events and we can come to your premises. I do have public workshops and seminars. Have a look on the website for the more...
Tanya Consultants We provide training on performance enhancement skills for corporates. Negotiation skills, sales process, customer focus and sensitivity, behavioral programs, interviewing skills, people management and coaching, creating a high morale work place, team building programs indoor and outdoor. Based on expectations mapping we tailor make the programs for all types of industry verticals. Contact: more...
NCS Computech Private Limited There is a list of training companies that you can find, but we are different and is confident about it. This presetation will help you to understand why are we so confident. You can evaluate us with any training provider. We're confident that you'll find no one else delivers such with assurance of consistently excellent, cost-effective, and convenient training every time. Instructors more...
Training Connection Training Connection Training Connection provides training in the world's most popular desktop applications and in business skills. All our hands on training sessions are delivered by a qualified industry leading professionals. We keep our class sizes small so that each student is well looked after. www.trainingconnection.com Computer Courses include Photoshop Training, Dreamweaver more...
CBIT Canadian Beaver Training ...or professionals time management project management customer service influencing different personality types increasing enthusiasm in the workplace conflict resolution negotiating skills and others. 2. Technical CBIT offers a wide range of technical courses, courses offered include: network administration software programming Web programming XML technologies  more...
SuccessSystems, Inc. ...ng that helps people be more effective with other people (customer service, coaching skills for supervisors & managers, leadership skills, teambuilding and teamwork, handling conflict with skill, persuasion & influencing skills, selling skills, etc.). With our team of experienced trainers we also can help organizations with strategic planning, business writing, interviewing, finance for more...
Careers in Transition (CIT) ...ate Canada a Vital Edge in Computer Training, Leadership, Customer Service and Team Development Education. CIT's mission is to provide Canadian businesses with superior technical and professional training. All workshops are intructor-led. Since 1986, CAREERS IN TRANSITION (CIT) has been providing comprehensive technical and professional training to Canadian businesses. We enhance both more...
The Sales Alliance Inc. Founded in 1989, The Sales Alliance Inc. is headquartered in San Diego, CA. The company's 250 clients sell their products and services via direct sales, telesales and channel sales. Sales training and coaching programs include: major account sales, call center sales, inbound sales, telesales, retail sales, direct sales, business-to-business sales, face-to-face sales and sales management. All more...
Next Contact Center Academy The NCC Academy is dedicated to the professional development of individuals in the call center industry. We offer a comprehensive curriculum of training programs to fit the needs of all personnel in the call center industry, including frontline staff, supervisors and team leaders, managers and directors, workforce planners, quality specialists, and industry vendors. more...
Foundations of Service Training ...e employees. While workshops and training often focus on Customer Service, Management, Leadership, Personal Growth & Accountability, Scott will customize a presentation to fit your needs and objectives. Fun, relevant & practical - this is great training at affordable prices. Scott's list of clients include the Cleveland Indians, Int'l Assoc. of Amusement Parks & Attractions, Ohio Association more...
SeekSoft Solutions We at SeekSoft Solutions specialize in soft skills training for educational institutions, corporates and individuals to help them realize their inherent strengths and enhance their language and behavioral skills that is directly aimed at career and social upliftment spanning all levels of the corporate and social ladder. Our soft skills trainers duly compliment our training modules that are more...
Soundtraining. net We provide accelerated, task-oriented training for I. T. professionals in the areas of Cisco and Linux products, computer networking, and workplace skills (customer service, time management, and project management). Our unique one and two-day workshops and seminars are designed to deliver maximum learning with minimal time away from work. We're a small group of I. T. people, trainers, and support more...
Lets Talk Communication LetsTalkCommunication. com Business Communciation & Customer Service Coaching Personalised Communication Coaching for Executives, Customer Service Representatives and anyone in business who wants to achieve maximum results when dealing with people more...
Meirings Institute of Learning ...ts 4. Customer Care Identify and manage areas of customer service impact Manage customer requirements and needs and implement action plans 5. Computer training Microsoft Office 2007 6. Research 7. HIV/ AIDS Awareness Demonstrate an understanding of the knowledge of HIV/ AIDS 8. HR Management Conduct a disciplinary hearing Deal with sub more...
Affinity Consulting and Training Group ...ement, - Transitioning to Management, - Sales and Customer Service PLEASE NOTE AT THIS STAGE WE DO NOT OFFER ANY OPEN REGISTRATION/ PUBLIC WORKSHOPS. Many of our programs use self-assessments, such as DiSC, Team Dimensions Profile, Time Mastery Profile, Personal Listening Profile, and Work Expectations Profile, all available in paper and online versions. Self-assessments form more...
Best@Selling Best Selling works with business and sales professionals who want to shorten their sales cycle. Maura has a track record of developing sales performance improvement with her real-world approach to selling and business. She developed and teaches the Master Selling series for the Small Business Development Center. She writes the selling column for The Insurance Record and is the author of more...
SysTec Pl ...op teams and individuals Coordinate implementation of customer service strategies Promote innovation and change, Manage projects Identify risk and apply risk management processes Communicate electronically and Lead and facilitate staff. Contact SysTec for details - Employer assistance is available Certificate I III Civil Construction Certificates 1, 2 & 3 in more...
London Institute of Speech and Personality Development Our corporate learning and development department trains the existing employee base at various corporations, business process outsourcing units and IT firms. Our corporate programmes help individuals to develop their potential, providing critical opportunities to build analytical, collaborative, and leadership skills that transcend cultural and geographic boundaries. The in-house learning and more...
Emxcore Technologies ...ystems Training Center par excellence with high levels of customer service at competitive price. Our expertise spans across building Embedded Applications over a wide range of real-time operating systems (RTOS), porting or adapting RTOS to suit embedded applications, writing device drivers and firmware development. Our software development services for development of new projects and more...
Property Builders, Inc Enhancing economic development throughout the state of ohio by providing individuals with practical training in the construction trades and by cultivating their knowledge of business principles and life skills. Upon successful completion of a 12 week Tradesman Training class you will have earned an apprentice certificte in the following skills Trade Practices Framing-wood metal more...
Baker Communications Baker Communications has over 25 highly successful years of experience in strategic sales training, management training, sales management training, negotiation training, time management, and presentation training. As a result of our successes we can become your Strategic partner in reducing costs, increasing profitability and helping you to gain a competitive advantage, focusing on the new more...
C M Health & Wellness Consultants C M Health & Wellness Consultants focuses on health, wellness and safety training. We design custom programs for corporations, manufacturers and organizations. Our firm is mobile and we travel all over the United States and Canada. Our health topics cover conditions from A-Z. We offer corporate and industrial wellness consulting,workers compensation/disability reduction services,health fairs, more...
Optima Consulting ...mics, Creative report writing, Creativity and innovation, Customer service, Executive Coaching, Facilitation skills, Influencing skills, Interviewer Skills, Leadership development, Leadership skills training, Managing conflict resolution, Mentoring programmes, Motivational speakers, Negotiation skills training, Performance appraisals, Personal impact, Presentation skills, Public Speaking, more...
Milestone Management Consultants Milestone Management Consultants is a behavioral training and strategic consulting firm .Our objective being important and clients being precious, we at Milestone strive hard to give the utmost service to our clients. Our experienced professionals with profuse talents help us to reach our goal to strive for excellence. Despite money, enthusiasm and the zeal that executives pour into corporate more...
NetLan Technology ...customer service and training delivered by IT professionals have made Netlan the vendor of choice for top companies in the Tri-State Area. Netlan instructors are also consultants and bring that knowledge to intensive classroom training. Netlan is an authorized center by the industry"s leaders such as IBM, Microsoft, Citrix, Novell, Linux and Cisco. Some of the training solutions include:  more...
GoldenRule Training Resources GoldenRule Training Resources develops training programs for companies and corporations. Our strength is that we customize the programs with a variety of presenters who have subject matter expertise. Our programs include customer service training, sales training, leadership skills, teambuilding, technical training, and stress management training. Our public seminars help to showcase our more...
Customer Satisfaction Training Offers proven, very practical customer satisfaction/service programs that can be tailored by client. Workshop in a Box designed for In-house training departments and Training and Consulting Companies more...
The Salisbury Partnership ...sales, customer relationship management (CRM), or quality customer service. We take a holistic approach to the provision of solutions aimed at improving your business based upon the following services: - Process Design - determining the most effective and efficient way in which to deliver your products and services to the customer Designing and Implementing Training - from foundation more...
Inspired Training Solutions Ltd We provide customised training packages to meet client requirements. All packages are unique and are designed after a needs analysis and in conjunction with business goals. Our skills range from IT Applications, management development, IT specialist (MCSE etc) and incorporates online learning and face to face delivery. We can also provide related services such as Needs Analyusis, induction design, more...
The Idea Exchange, Incorporated ...today"s most neglected employees---frontline supervisors, customer service professionals, outside sales. The company offers GUARANTEED "THUMBS UP" TRAINING by veteran trainers who love what they do and are very good at it. Each has already worked with dozens of companies, large and small, sharing proven tips and techniques on how to get more done through others, how to deliver exceptional more...
Central Tiling Training Ltd Training, Supply Fit, Labour Only. Ceramic Wall & Floor Tiling, we have it covered. Tiling courses for trainees of any age and from any background. We offer 3 different courses: 1 week - Introduction to Tiling & Starter for DIY. Whether you're thinking of becoming a professional tiler, or just doing your own project at home, this is the course for you. It takes you through the basics of more...
Hi-Fly Aviation Academy We are acknowledged by airlines for providing high quality applicants who have achieved the Trainee Pilot, Cabin Crew, Ground Crew and Hospitality/Travel Diploma course. We also provide Aviation familiarization a certificate course, which has been produced with major airlines. more...
ITSM Experts ITSM Experts is the leading professional IT Service Management training and consulting organization in Asia Pacific with more than 20 years of experience in the field of IT Service Support. We offer an impressive range of knowledge and career enhancing skills including industry recognized certifications for Help Desk and Service Desk Professionals that enables them to deliver exceptional more...
Canadian Centre for Professional Development ...luding Non-Profit Directors Education, Management, Sales, Customer Service, Business, Pharmaceutical industry training, International Business, Human Resource Management, E Commerce, Computer Skills and many more programs at affordable fees. Contact us to learn more about our corporate training solutions. We have a network of trainers around the world who are experts in their respective more...
The Speaking Zone, LLC A communication skills company providing an array of training programs tailored to meet specific communication needs in a small group or individual training session for Corporations, Schools, Churches, and Private sectors. Training Programs: 1. Foreign/Regional Accent Modification 2. English as a Second Language - Corporate ESL, Medical ESL, Hotel ESL, Restaurant ESL, ESL for Children more...
TrainingConnections.ORG We save you money by offering training development, design and classroom delivery on a contract basis. We add value to your company by bringing over 20 successful years of experience in Mid to Sr. Level Management in Sales, Leadership and Training to your organization. TrainingConnections.ORG is easy to work with and offers you the services of a first class training company at your service.  more...
Purple Rain Consultants Tailor made Customer Service Solutions Telephone Ettiquette Career Planning Departmental Goals and Objective setting more...
Live to Learn Live to Learn Live to Learn provides customized training and develoment solutions, resulting in the achievement of personal and organizational excellence. With offices in Toronto and London, Ontario, Canada, Live to Learn offers customized workshops. Our training specialists have extensive experience in designing programs that focus specifically on your unique requirements. We deliver more...
Yaxley Education Yaxley Education provides tailored training solutions to companies in China looking to achieve more from their employees. Whether it be English language training or helping staff acquire the skills needed to create effective presentations, Yaxley Education has the expertise to deliver imaginative training solutions. more...
Impact Learning ...ffers management development, leadership, accountability, customer service, and Microsoft Office certification (MOS and MCAS) training and certification workshops. We conveniently delivering training at your location or through online webinars. Impact Learning offers basic computing training as well as Microsoft Office 2007 prehire assessments, Microsoft 2007 upgrade training and more...
blue concept training blue concept training is a dedicated conflict management training company. We provide, training, advice and consultancy services to small and medium sized organisations. We provide a range of in-house and open courses. We train lone workers, customer service staff, public sector workers and help colleagues and teams deal with conflict. more...
Synergis Training Solutions, LLC Synergis Training Solutions is a Training and Consulting firm, dedicated to Customer Experience Management. We show owners and managers of small to mid-sized businesses how to maximize revenue and profits by following our proprietary system. Our system has been perfected and tested over the past 20 years and has seen great success at companies such as Kinko's, Blockbuster, Verizon Wireless and more...
Management Development Institute of Singapore Management Development and Consultancy (MDC), the corporate training arm of MDIS is a leading provider of quality corporate and professional training and consultancy services in Singapore. The key services of MDC include corporate seminars, management and development workshops, skills development seminars, customised in-house training and business consultancy services. Formally established in more...
eDrishya ...fficiency and productivity, better adaptability and great customer service We partner with your firm to provide the Consulting as a Service, Education & Training as a Service, Project Management Support and Knowledge Management Support. It includes management consulting, competency development & training on project management, technology solutions and on-site & off-site services.  more...
Zoe Training and Consulting We match the best professional to an organization's specific onsite training, speaking, or consulting requirements, providing organizations one point of contact. We offer a comprehensive selection of specialists, programs, and e-learning solutions. Our training categories include: Business and Finance, Facilitation, Executive Coaching, Project Management, Career Development, Change Managementmore...
AchieveGlobal AchieveGlobal is the world's leader in helping organizations translate business strategy into business results through people. For over 35 years we have been on the cutting edge of developing learning-based solutions that focus on skill and attitude training and consulting services in Sales Force Performance, Customer Loyalty, Leadership, Teamwork and Measuring Organizational Effectiveness. Active more...
PrimeTime Training Enterprises Limited ... We provide Leadership Development, Personal Development, Customer Service Skills Training, IT Training and Executive Coaching. We know that time is a key commodity for all businesses and respect this when delivering training solutions at times and durations that are suitable to the business. All training programs have a direct impact on business performance, and we ensure a real return on more...
Boldon IT Solutions * We produce high quality solutions, tailored to clients needs, that reduce risks and safeguard against systems failure, data theft, financial loss and reputational damage * We design, develop and implement accessible, secure and search engine optimised (SEO) websites that raise awareness of clients products and services and attract more customers * We provide comprehensive analysis, more...
The Human Square Consulting ...ding leading edge HR infrastructure support and exemplary customer service leading to improved performance of your organization. THS Consulting provides a wide variety of human resource services including HR outsourcing, performance management, organizational development and policy and procedure development. Our consulting services can be provided on-site or off-site or a combination that more...
RCCSP Professional Education Alliance ...Customer Service Professionals (RCCSP), celebrating its tenth year of service to the contact center and IT communities, provides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best training companies from more...
Focus Training Focus Training specialises in customised in-house training in 3 areas - - First-line management - Excellence with customers - Team building workshops New managers, supervisors and team leaders will improve their focus, leadership skills, people management, personal effectiveness, team management and communication skills. Customer service teams will find our highly interactive, coaching style more...
Asia Bigwave Asia Bigwave (www.asiabigwave.com) is a professional corporate training provider and management consulting firm that helps organizations optimize performance through effective training and change management initiatives. Through stage of the art methodology, Asia Bigwave support client's journey in pursuit of continuous improvement and sustained competitive advantage. Our consulting and more...
CorporatEdge CorporatEdge specialises in training related wtih communication and leadership. We offer customised solutions to your issues regarding written communication, business communication, verbal communication and presentation skills. We also offer workshops on leadership skills. more...
British Institute Of Air Hostess Training ... give utmost importance to rendering excellent & flawless customer service during and after the training. We ensure as a matter of routine that almost all the correspondence is replied to within the period of 2 working days apart from providing any assistance to the students as required by them in connection with an interview with any Airline and this information is provided promptly, usually more...
SR Solutions It was born with a vision-the vision to have a productive, efficient and highly trained workforce with Profiles matching Portfolios and vice-versa, particularly for the service sector. We deliver a range of highly professional services for all sectors with superspecialisation in travel, aviation and the hospitality sectors. We work on out of the box methodologies, construct and deconstruct more...
Candid Consultancy Candid Consultancy, a group of professionals, is Baroda s leading training and development organization. Driven by a vision to provide cutting edge learning solutions to organizations and individuals to succeed and enhance performance, we have grown with a state wide network of offices and learning centers and a dedicated team of training and consulting professionals. To bring to bear best more...
Keith Bronitt Independent consultant with over 35 years of experience designing, developing and delivering training linked to helping organizations achieve their strategic intiatives. Experience has been across a wide range of industries, ranging from banking and other financial services to hospitality, pharmaceuticals, manufacturing, chemicals, technology, and host of others. Experiences include extensive more...
Focus Team Performance Solutions Inc. Focus Team Performance Solutions Inc; is an international consulting/training firm providing performance solutions, organizational development, executive development training, diversity training, all forms of management development training programs and change management expertise for it s clients. Focus TPS also does custom training design work in a wide range of management and technical training more...
Baxter Bean Strategic Direction & Training Baxter Bean provides strategic planning and tactical training in leadership, sales, customer relationships in Calgary, Edmonton and Vancouver. Our services include training in leadership, sales, teamwork, communication, strategic thinking, time management, diversity, keynote and public speaking, human resources and more. From developing your corporate vision through strategy and tactical more...
Proven Training Solutions Proven Training Solutions is an affordable, full line provider of customized on-site management, supervisory and employee training. All of our courses provide practical real-world solutions; delivered in an engaging & interactive style and are backed by our 100% money-back satisfaction guarantee. If you are not satisfied with the quality of our training...you don't pay. We understand the more...
Learning Solutions Alliance We are a leading business training and consulting firm. Since 1995, Learning Solutions Alliance has helped organizations create and maintain distinct competitive advantages through their people. In the fragmented and inconsistent training and consulting marketplace, we guarantee that we will help you build talent for success faster, better, and more economically than anyone else in the more...
The Thomas Center for Global Performance Strategies Cultural awarness and protocol training, customer service and telephone skills for call centers, comprehensive leadership development programs for new leaders and emerging leaders, team building and train-the-trainer for trainers wanting to fine tune their skills, especially when working with other cultures. Working in virtual classes. Our workshops can be conducted on-line as elearning classes. more...
Belding Skills Development Corporation ...customer service training, and the interpersonal skills and strategies that can often make the difference between success and mediocrity in a business environment. World Class Customer Service, as we define it, is the process of consistently creating the best, most positive experience possible for every customer. To achieve World Class Customer Service, you need skilled, caring and more...
Computer Intellitrain We provide computer skills and professional training. Our emphasis at the moment is professional training in the areas of human development that include leadership, managerial, supervisory, and support staff for organizational excellence. We are pioneers in The Art Science of Total Success. Our popular programs are: 1. Entrepreneurship, 2. Sales, 3. Communication, 4. Interpersonal more...
Dr. Eric Nicely We offer training classes in stress management, gratitude and health, building resilience, coping with change, effective communication, and job burnout. We also offer classes in customer service, emotional intelligence, time management, and goal setting. more...
Lauderbaugh & Associates, Inc ... JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance. She"s an international speaker, trainer, facilitator, author and certified management consultant (CPCM) on customer service management, specializing in performance improvement, call centers, up/cross more...
NoonTime University, Inc. NoonTime University, Inc. strikes the perfect balance between developmen needs and time constraint. We offer development opportunities for busy professionals who want management or administrative assistant training but can"t get away from work. Over 40 high-impact tailored, interactive on-site courses and teleclasses teach immediately usable skills.They are often wrapped around the lunch hour. more...
Edraqi Holding SDN BHD Training Provider and Consultancy in Islamic Banking and Finance,Takaful, Wakaf and Faraid, Customer Service, Accounting, Management and Muslim Entreprenuer Advisory Services. more...
Group Indigo Consulting(Pty) Ltd ... Legal and Ethical Issues *Automotive - Risk Management, Customer Service,Basic Finanace, FICA and FAIS *Project Management *Communication - Adv Presentation Skills,Attitude Management, Netiquette, Protocol for Provincial Governments, Perception Management *Insurance - FAIS, Healthcare Benefits, Long and Short term Insurance Group Indigo offers customized management and training more...
International Center for Etudes ...customer service, leadership, accounting, marketing, finance, Human Resource Management and more. We organizing training programs and management conferences in Egypt. and Middle east . Our company will be honored to cooperate with you in these fields by providing the organization of programs needed. All These training programs are organized in Collaboration with the American university in more...
Innovative Thinking, Inc. Innovative Thinking, Inc. (ITI) is a corporate education and consulting firm, specializing in Service Quality, Leadership and Change. We provide performance improvement tools and services ranging from products to turn-key strategic solutions. ITI offers a comprehensive resource for creating a competitive advantage through continuous improvement. All of our staff have proven track records and more...
Perpetual Development Offers sales seminars and provides intensive sales training, customer service training and motivational keynotes. more...
Hawk Associates ...t also to expand their minds and lift their spirits: Customer Service training Communications Leadership and Supervision Team Building Project Management Time Management The staff and management of Hawk Associates is well aware of how important emotional well-being is to achieving success, so many Hawk Associates programs focus on personal growth as well as professional more...
Communication Ideas We provide onsite and off-the-shelf training programs in a large area of skills and in various formats and media. Our onsite workshops include diversity at work, communication skills, listening skills, creativity at work, cross-cultural communication, performance management and appraisal, train-the-trainer. Our off-the-shlef programs have over 500 training programs in every key skill, available in more...
Personal Peak Performance Unlimited ...ple, your organization can probably benefit from improved customer service, better communication skills, methods to motivate employees, or techniques to help staff deal with restructuring, downsizing, or other organizational change. Fortunately, Della s proven techniques can assist you in achieving your staff performance goals. By incorporating the latest technology in peak performance more...
Groves Consulting Groves Consulting: Building Better Leaders, Better Teams, Better Results. The mission of Groves Consulting is to provide its clients with exceptional organizational development services that will increase performance and provide a value that can be measured. The goal is to offer specialized services and advice which organizations and individuals need to achieve their goals. These services are more...
Evolution Training Ltd Evolution Training is a company that specialises in the field of human interaction. We focus our core business resources on personal, team and organisational evolution. We believe that in order for individuals and businesses to meet their challanges, adaptive and evolutionary processes are called for. Evolution is committed to providing the energy and vision that will unlock creativity, more...
Customer Service software and multimedia
From eTurns
Windows
eTurns Food and Bar cycle counting and replenishment solution eTurns is a PDA enabled, point-of-use, subscription based remote inventory management and replenishment system. eTurns saves time and money, while reducing waste and mistakes for organizations whose profitability is tied to high service levels and low cost of replenishment at multiple locations. eTurns provides the most intuitive, easy-to-learn interface to the most fully featured, cost effective More...
From Baxtsoft
Windows 95,98,Me,NT,2000,XP
Simple Invoice Create Invoices for your business in Microsoft Word. Save all invoices created. Recreate old invoices in Word at any time. Handles sales tax. Shipping (fixed amount, of total) Inserts your company logo and information. Easy to use. Requires Microsoft Word FEATURE DESCRIPTION SIMPLE INVOICE Create unlimited invoices in Word yes Recreate old invoices without actually saving a Word file yes Unlimited More...
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