Instructor Led Customer Service Training in India - Training Resources
Customer Service Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Travel Academy of India
Airport Ground Handling
...ger and Cargo Terminal Layouts
8. Passenger Handling and Customer Service
9. Basic Ticketing and Fares
10. Check In/ Counter Handling and Departure /Arrival formalities
11. Baggage Handling - Acceptance and PIR baggage - warsaw convention, claim etc
12. Aircraft parts and basic Flight Dispatch concepts
13. Ramp Functions
14. Basic Cargo - Types of Cargo/ Loading
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...ger and Cargo Terminal Layouts
8. Passenger Handling and Customer Service
9. Basic Ticketing and Fares
10. Check In/ Counter Handling and Departure /Arrival formalities
11. Baggage Handling - Acceptance and PIR baggage - warsaw convention, claim etc
12. Aircraft parts and basic Flight Dispatch concepts
13. Ramp Functions
14. Basic Cargo - Types of Cargo/ Loading
more...
From Trainers 'n' Mentors
Customer Service Workshop
...customer service? How can it go from good to great? What are the pitfalls that many people fall into when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer service stress? Find out the answers to these and other important customer service questions during this information-packed
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Corporate soft skill training - Delhi NCR
> Basic etiquettes
> Basic etiquettes for dining, party, formal and informal interaction
> Business writing
> Communication skills
> Cultural sensitisation for coming to India
> Cultural sensitisation for going abroad
> Customer service
> Dressing for success
> E - mail etiquettes
> Presentation skills
> Recruiter training for IT industry
> Team building exercises
more...
> Basic etiquettes
> Basic etiquettes for dining, party, formal and informal interaction
> Business writing
> Communication skills
> Cultural sensitisation for coming to India
> Cultural sensitisation for going abroad
> Customer service
> Dressing for success
> E - mail etiquettes
> Presentation skills
> Recruiter training for IT industry
> Team building exercises
more...
From BodhiH Training Solutions
corporate training in bangalore chennai coimbatore ernakulam mysore hyderabad and other cities across south india
...d Career Planning
Telephone Skills
Interviewing Skills
Customer Service skills
HR Training for HR department Staffs
Performance Management System
Cross Cultural Program
Balance Score Card
Voice and Accent Neutralization
All our corporate training programs are customized to the clients requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C.
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Telephone Skills
...Dona t
a Voice Modulation
a Telephone Selling
a Customer service through Telephone
All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80
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Customer Service Skills
... Mysore, Hyderabad and other cities across South India
Customer Service Skills
Course Content:
a Understanding different types of customers
a Building Rapport
a Interpersonal Relationship
a Handling angry customers
a Customer delight
a Cost of poor-customer service
All our corporate training programs are customized to the clientsa requirements.
For more
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From iQrate Consulting Services
SQL Server 2005
The course starts with an introduction to client-server architecture. It introduces the Structured Query Language and builds on the complexity of query handling in SQL Server 2005 and administrative tasks of SQL server2005. In addition it also introduces the comparison between SQL server 2000 and SQL server 2005. It includes the manipulation of Extensible Markup Language data (XML Data). This
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Design Patterns
Course Overview: Patterns are a recent software engineering problem-solving discipline that emerged from the object-oriented community. Design patterns are recurring solutions to software design problems you find again and again in real-world application development. Patterns are about design and interaction of objects, as well as providing a communication platform concerning elegant, reusable
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Web Application Testing
Program Details: Testing web applications a is a complex, high-risk human endeavor. The toughest thing about web application testing is understanding the target audience well and meeting the requirements in terms of functionality, performance, reliability and security.
There are several factors pertaining to the web application that are related to its success. It requires proper
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From Sridhar's Quality Academy
Public Training Programs in Chennai, Hyderabad, Bangalore, Trivandrum, Pune, Mumbai and Delhi
...ion Skills
Creative Innovation
Change Management
Customer Service with a difference
Emotional Intelligence
Negotiating skills
Managerial Decision-making
Planning and running effective meetings
Motivation at workplace
Empowerment and Delegation
Managing Diversity
Resource Back-up planning
Organizational Behavior
Leadership
Performance Management
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...ion Skills
Creative Innovation
Change Management
Customer Service with a difference
Emotional Intelligence
Negotiating skills
Managerial Decision-making
Planning and running effective meetings
Motivation at workplace
Empowerment and Delegation
Managing Diversity
Resource Back-up planning
Organizational Behavior
Leadership
Performance Management
more...
From Core Excellence
Delhi NCR India Customised Executive Management Learning Development Programmes
Motivation
Time Mgt.
Retail Mgt.
Strategic Mgt.
Team Building
Coaching Skills
Interview Skills
Problem Solving
Decision Making
Managing Stress
Negotiation Skills
Performance Mgt.
Winning Attitudes
Work Life Balance
Customer Service
Presentation Skills
Business Etiquette
Conflict Resolution
Sales Effectiveness
Interpersonal Skills
Planning & Execution
Communication Skills
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Motivation
Time Mgt.
Retail Mgt.
Strategic Mgt.
Team Building
Coaching Skills
Interview Skills
Problem Solving
Decision Making
Managing Stress
Negotiation Skills
Performance Mgt.
Winning Attitudes
Work Life Balance
Customer Service
Presentation Skills
Business Etiquette
Conflict Resolution
Sales Effectiveness
Interpersonal Skills
Planning & Execution
Communication Skills
more...
From Benchmark Six Sigma
Benchmark Six Sigma Green Belt Training - Delhi
...from operations, finance, quality, sales, marketing, R&D, customer service, admin, training, HR, design, logistics, purchase, materials, maintenance, development, housekeeping, planning, strategy, have benefited in the past.
Why should you go for it? - Benchmark Six Sigma programs have unparalleled advantages. These include international recognition, world class trainers, advanced content,
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From BPOzitions Enterprise Pvt. Ltd
BPOzitions Certified Retail Professional
What do we Offer -FREE PLACEMENT:
BPOzitions offers specialized solutions for Retail Companies with an enviable client list. Our Client base includes all the leading Retailers. Depending on your competencies and after the completion of the training we have a job for you. We do not charge any fees for placement, however free placement is only for those who have completed training through us.
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What do we Offer -FREE PLACEMENT:
BPOzitions offers specialized solutions for Retail Companies with an enviable client list. Our Client base includes all the leading Retailers. Depending on your competencies and after the completion of the training we have a job for you. We do not charge any fees for placement, however free placement is only for those who have completed training through us.
more...
From Oscar Murphy International
Power Your Presentations Today
...eting Personnel, Teachers, Trainers, Public Relations and Customer Service People apart from Senior Management professionals who regularly present their thoughts to different groups of people.
Power Your Presentations makes use of Psychometric assessments to help you gain a good understanding of yourself and help you make use of your own individual strengths to empower you and your
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From Megamind Consultants
CUSTOMER SERVICE PAR EXCELLENCE
...CUSTOMER SERVICE PAR EXCELLENCE"
A workshop on Customer relations management
Program Outline:
v Different Customers & Handling Them
v Customer Service & Relationship
v Why Customers Leave?
v Why Service Matters!
v Customer Delight
v Customer Service Barriers and attitudes
v
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From Metis ERC India Pvt Ltd
Customer Care
Overview of CRM
Customer needs identification.
Customer Service & support
Telephone etiquettes
Customer relation management.
Customer rights
Give and receive feedback
Communication for customer service telephone and emails
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Overview of CRM
Customer needs identification.
Customer Service & support
Telephone etiquettes
Customer relation management.
Customer rights
Give and receive feedback
Communication for customer service telephone and emails
more...
From Canopus Business Management Group
Six Sigma Green Belt Training Certification
Our Lean Six Sigma Green Belt Certification program gives you the vital knowledge to lead variety of improvements such as profitability, productivity, quality & customer service. As a Green Belt, you will lead or participate in Six Sigma projects and systematically apply the hybrid methodology that combines DMAIC methodology with the simple and effective waste-reducing tools of Lean.
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From Anand Kasturi
Service Strategy
This workshop, typically 1 - 2 days, is meant for senior management team of the organisation. The workshop will help generate consensus on what exactly is the definition of 'customer service' for that organisation and its customers.
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