Instructor Led Customer Service Training in Maharashtra, India

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Customer Service Training Seminars and Classes
From Travel Academy of India
Airport Ground Handling instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainerCorporate Training ...ger and Cargo Terminal Layouts 8. Passenger Handling and Customer Service 9. Basic Ticketing and Fares 10. Check In/ Counter Handling and Departure /Arrival formalities 11. Baggage Handling - Acceptance and PIR baggage - warsaw convention, claim etc 12. Aircraft parts and basic Flight Dispatch concepts 13. Ramp Functions 14. Basic Cargo - Types of Cargo/ Loading  more...
From VishvaVidya CorporateVeristy
VishvaVidya Career Programme in CRM Customer Relationship Management (CRM) is a broadly recognized, widely-implemented strategy for managing and nurturing a companya ™s interactions with clients and sales prospects. It involves using technology to organize, automate, and synchronize business processesa principally sales activities, but also those for marketing, customer service, and technical support. The overall goals  more...
From Satvam Consulting Private Limited
Program on Excellence in After Sales Service workshop / seminar Conclusion of sale is not end but beginning of relationship with the customer. After Sales Service does not receive the attention it deserves from the people inside the company. It is done more as an obligation to customers. However, if proper focus is given on after sales service it can become a powerful tool to promote sales, build brand image and generate profits for the company. This program  more...
From SEED Infotech Ltd.
Workshop on Balanced Scorecard on 18th December 2010 ... Order Generation, Funds Management, Product Development, Customer Service, Talent Management a Determine Role wise KPIs and their definitions a Order Fulfillment a Establish alignment of KPIs with Process Metrics and Organization Goals a Determine Performance Measurement frequency for each KPI & Process Metric a Case Study a Balanced Scorecard Development for one Process  more...
From Smile Consultants
Customer Service Excellence Objective: To enable & empower you to: a Provide an experience of delight to your customers a By gaining the necessary attitude, Language & skills to stand high in the competitive service industry.  more...
From British Connections training Institute
VOICE ACCENT Certified Course instructor led traininggroup study and discussioncoursewareself directedworkshop / seminartrain the trainer ...r job, as in teaching, advertising, public relations, and customer service. Course Overview: Your Voice recording before and after the programme. a Introduction to Various Consonants & Vowels a Learn the technique to correct Pronunciation. a Voice Modulation. a Speak Fluently without interruption. a Indianism. a Soft Skills ( with PPT) a Mini Presentation  more...
From BPOzitions Enterprise Pvt. Ltd
BPOzitions Certified Retail Professional instructor led traininggroup study and discussionworkshop / seminar What do we Offer -FREE PLACEMENT: BPOzitions offers specialized solutions for Retail Companies with an enviable client list. Our Client base includes all the leading Retailers. Depending on your competencies and after the completion of the training we have a job for you. We do not charge any fees for placement, however free placement is only for those who have completed training through us.  more...
From IIFLY Aviation Training Centre
Cabin Crew Air Hostess Training ...ntions, Freedoms of the air, International Organisations, Customer Service, Fare Construction - TC Areas & Sub-Areas, Global Indicators, Fare Selection Criteria, Types of Journey, One Way & Return Journeys, Special/ Promotional/ Mass Fares Computerized Reservation System (GALILEO) Electronic means of booking flights, making Reservation and creating Passengers PNR & calculating  more...
From Seven People Systems Pvt. Ltd
DISC Certification - Certified Professional Behavioural Analyst Target Training International USA ABOUT DISC DISC measures observable behavior and emotions. Behaviors are considered to be the a howa of your life and are apparent in the things you do and how you act. DISC is the language of people watching, or observing behaviour and emotions. This certification comes from Target Training International, USA a one of the leading providers of DISC and other assessment tools. PROGRAM  more...
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