Instructor Led Customer Service Training in Johor & Selangor, Malaysia
Customer Service Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Leads Learning And Development Services
Ultimate Selling
Ultimate Selling is all about developing frontliners with self-confidence, pride and a sense of purpose in delivering their crucial daily responsibilities. Participants will be trained on understanding customer needs and expectations through listening and questioning skills, making a sales presentation that increases the probability of sales, identify critical points in the sales and service
more...
Service With A Purpose - Frontline
S. W. A. P. Frontline is the first program of the SWAP series. It is all about developing frontliners with self-confidence, pride and a sense of purpose in delivering their crucial daily responsibilities. Participants will be trained on understanding customer needs and expectations through listening and questioning skills, managing their emotions when dealing with difficult situations and various
more...
From Systats Consulting Sdn. Bhd.
QFD Quality Function Deployment
...Customer Service and Quality of Design in the product development cycle. It listens to the voice of the customer in order to understand the wants and needs of the customer and then translates these into concrete internal specification or actions. QFD is a planning, communication, and documentation tool that determines where energy, effort, quality improvement tools and technology need to be
more...
