Instructor Led Customer Service Training in New Zealand - Training Resources
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From Credit Management Services Limited
A Credit & Collection Workshop/ How to Collect MONEY!
...er, Sales personnel, and administration staff involved in customer service. This seminar reviews the very basic elements of understanding the credit control function through to analysing the reasons for accounts being overdue. It focuses on developing excellent communications skills, controlling conversations, listening techniques and the effective use of the telephone. It explores how to
more...
...er, Sales personnel, and administration staff involved in customer service. This seminar reviews the very basic elements of understanding the credit control function through to analysing the reasons for accounts being overdue. It focuses on developing excellent communications skills, controlling conversations, listening techniques and the effective use of the telephone. It explores how to
more...
