Instructor Led Customer Service Training in Nigeria
Customer Service Training Provider? - Tell us about your Training!
Customer Service Seminar Schedule
| Program | Location | |||
|---|---|---|---|---|
June, 2012 | ||||
| 26th Jun | Customer Service 101 & 201 | Maryland, Lagos | [Register] | |
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From C-Centrik Solutions Company
Customer Service 101 & 201
...Customer Service Excellence training and certification programme will benefit anyone just entering or wishing to enter into a customer service environment. It is also for current employees who wants to be knowledgeable about customer service. The class is Instructor led with group discussions, exercises and also individual assignments. This course is certified by the Rockhurst University
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...Customer Service Excellence training and certification programme will benefit anyone just entering or wishing to enter into a customer service environment. It is also for current employees who wants to be knowledgeable about customer service. The class is Instructor led with group discussions, exercises and also individual assignments. This course is certified by the Rockhurst University
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Business Edge of Customer Service
Customer Service Certified Professionals are in high demand all over the world. This is because Customer Service is a make or break for companies. In this programme, you will learn and practice essential skills you require to be a customer service hero for your organisation in a simulated customer service environment where missteps won't cost your organisation a valued customer.
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Customer Service Certified Professionals are in high demand all over the world. This is because Customer Service is a make or break for companies. In this programme, you will learn and practice essential skills you require to be a customer service hero for your organisation in a simulated customer service environment where missteps won't cost your organisation a valued customer.
more...
From PSNL Business Solutions
Management Leadership Skills Development Workshops 2011
PSNL Business Solutions is focused on working with you to meet this need for skills development in your organization in a practical way that delivers measurable positive impact to your business through specific skills development programs.
Based on our understanding of Adult Learning, the Nigerian market and working relationships with professionals in the Learning & Development field, we have
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From Oil & Gas Soft Skills Limited
Customer Service Excellence- Aug 29-30
Getting the right communication skills that improve costumer relationship for your businesses.
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From Dhaewood Aviation Business School
Airlines Ground Operations Management
...abin Crew Training, Airline Call Center Training, Airline Customer Service, Airline Finance and Accounting Management, Airline Marketing, Airline Revenue Management, Airport Customer Service, Airport Operations, Cargo Customer Service, Cargo Marketing, Introduction to Air Transportation, Introduction to the Airline Industry, IATA Global Distribution Systems Fares and Ticketing Course, IATA
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From Purssion Limited
Customer Service Excellence
...CUSTOMER SERVICE EXCELLENCE
It takes considerable effort to win customersa ™ trust and loyalty, but it takes no effort to lose it. Are your employees treating your customers right? Reasons why customers leave include:
Death a 1%
Relocation - 3%
Change of friends - 5%
Competitorsa ™ Influence - 9%
Product/ Service dissatisfaction - 14%
The attitude
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From Dhaewood Aviation Business School
Airline Customer Service
...Customer Service
Airlines and other service industries spend large sums of money on marketing and advertising their services with the intention of attracting new customers and retaining existing ones. This money is wasted if staff fail to provide the level of customer service needed to make a vital impact on the purchase and repurchase decisions of customers. Competing solely on the basis of
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Airline Cabin Crew Training
...iarisation
Crew Member Coordination and Communication
Customer Service
Managing Passenger Interactions
Safety and Emergency Procedures
Medical Emergencies and Medical Training
Introduction to Dangerous Goods and Hazardous Materials
Aviation Security
Service Procedures
DHAEWOOD AVIATION BUSINESS SCHOOL,
30, LAGOS-ABEOKUTA EXP.,CEMENT B/ STOP,
IKEJA, LAGOS 2348026272323,
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