Instructor Led Customer Service Training in Surrey, uk
Customer Service Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From FOSVA Training
Effective Telephone Techniques
...ce
Dealing with difficult people
Target Audience
Customer service staff, administrators, call centre staff, receptionists and those who want to develop a professional telephone manner and great relationships with their customers.
Pre Requisites
A willingness to take part in the course.
This course is also available on demand. If you wish to be added to a waiting list for
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