Instructor Led Customer Service Training in Colorado, USA
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From People Skills Institute
Relationship Building
This is a plan for understanding yourself and others. Regardless of the scenario, you can be more effective in your relations and communications with others -- family, employees, peers, supervisors, team members, etc. All of us have developed ways of thinking, feeling and behaving. We hold different views about life and work, and pursue different goals. In this workshop, we will create a common
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From Sales Improvement Professionals, Inc.
Making the Register Ring
How the needs of the consumer have changed today, how to discover what they want in goods and services, and how to match your company products to those needs. Simple yet effective things that the retail employees can do to improve trust and improve profits.
We share how to handle the busy day, the complaining customer, the angry customer. We will show the elements of Superior Customer
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