Instructor Led Customer Service Training in Michigan, USA
Customer Service Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Simons-White & Associates, Inc.
Beyond Customer Satisfaction To Customer Value
...is program, you will be able
to:
Outline the Value of Customer Service & Satisfaction
Draft a personal Vision Statement that will ensure a customer focus
Create a model to identify internal and external customer & supplier requirements
Discuss measurements to define and improve current customer satisfaction levels
Understand the importance of customer responsiveness
Create a
more...
...is program, you will be able
to:
Outline the Value of Customer Service & Satisfaction
Draft a personal Vision Statement that will ensure a customer focus
Create a model to identify internal and external customer & supplier requirements
Discuss measurements to define and improve current customer satisfaction levels
Understand the importance of customer responsiveness
Create a
more...
From Tom Borg Consulting
Making Service Count
In this 2 hour workshop the participants will learn how to provide the kind of service that will exceed the expectations of their clients/ customers. Participants will learn specific information and skills sets pertinent to their company's service strategy.
more...
From Not So Basic Training & Consulting
Excellent Customer Service Training
...customer service, chances are he or she re-tells the story at least ten times. When that same person receives good customer service, chances are he or she tells only a few people. And in today s get-it-now-from-just-about-anywhere market, excellent customer service may be your only distinguishing feature.
This popular seminar provides quick, economical and effective training on how to
more...
...customer service, chances are he or she re-tells the story at least ten times. When that same person receives good customer service, chances are he or she tells only a few people. And in today s get-it-now-from-just-about-anywhere market, excellent customer service may be your only distinguishing feature.
This popular seminar provides quick, economical and effective training on how to
more...
