Instructor Led Customer Service Training in New York, USA
Customer Service Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Taylor Performance Solutions, Inc.
Customer Service Training Skills
This program is custom designed to meet the following business goals:
*Exceed customer service expectations
*Reduce the number of supervisory transfer goals
*Develop professional consistency in leaving voicemails, responding to voicemails, writing email
*Develop a customer focused approach to putting customers on hold and transferring calls
*Increase opportunities for first point of
more...
Customer Service Training Skills
This program is custom designed to meet the following business goals:
*Exceed customer service expectations
*Reduce the number of supervisory transfer goals
*Develop professional consistency in leaving voicemails, responding to voicemails, writing email
*Develop a customer focused approach to putting customers on hold and transferring calls
*Increase opportunities for first point of
more...
Professional Customer Service Skills
Our customized training programs help businesses:
Increase first point of contact problem resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction to reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and
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Communications and Customer Relations
...customer service training programs help businesses achieve the following goals:
Increase first point of contact resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction
Reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are
more...
...customer service training programs help businesses achieve the following goals:
Increase first point of contact resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction
Reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are
more...
From The Career Center
Comptia A
...ting. CompTIA A certified technicians also have excellent customer service and communication skills to work with clients. Two exams are necessary to be certified: CompTIA A Essentials, exam code 220-701;and CompTIA A Practical Application, exam code 220-702. CompTIA A Essentials measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on
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Comptia A
...ting. CompTIA A certified technicians also have excellent customer service and communication skills to work with clients. Two exams are necessary to be certified: CompTIA A Essentials, exam code 220-701;and CompTIA A Practical Application, exam code 220-702. CompTIA A Essentials measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on
more...
Customer Service Via Phone and Email
...customer service queries via a remote system such as email or the telephone. In order to do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will learn important principles and skills you can utilize as a remote customer service representative. Upon successful completion of this course, students
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...customer service queries via a remote system such as email or the telephone. In order to do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will learn important principles and skills you can utilize as a remote customer service representative. Upon successful completion of this course, students
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From TrainersDirect
Warehouse Operations and Inventory Management
...al market. More and more, you are being asked to increase customer service, reduce inventories, increase productivity, handle more and more stock-keeping units, and operate in less and less space. We'll show you how to meet these challenges and win! With a proven inventory management system, you can transform your inventory into a pro-active force that lowers your inventory investment, reduces
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From CAL Learning
Business English for Non-native Speakers
Speak with purpose and clarity in a variety of professional settings. Polish your conversational skills for meetings, negotiations, customer service, phone conversations, networking, and other professional situations. Course addresses language functions (such as giving and receiving performance feedback, handling complaints, agreeing/ disagreeing etc) that occur in different business
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Managing Diversity
These workshops are for managers who direct a culturally diverse staff or serve a diverse customer base.
Adopt greater flexibility in communicating with members of different cultures to get the results you want. Learn to recognize and avoid potential cross-cultural conflict situations and areas for miscommunication. Identify, define and analyze workplace problems that arise from cross-cultural
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From Human Technologies Global Inc
THE The Human Experience Training
...customer service skills training for front lines and/ or train-the-trainer programs. Also offered is university certification from Purdue University's Center for Customer Driven Quality. We specialize in the contact center arena but are across industries, as well as international. We believe training is ongoing and needs to be delivered over time, in four hour intervals, utilizing two
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From Summit Business Solutions
Customer Service Excellence
This program focuses on delivering value and maintaining customer satisfaction. Participants will learn techniques that focus on customer requirements, increasing repeat business and sales. Can be presented as executive briefing to multi-day customer service boot camp including customer site visits, interviews and service level evaluations.
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This program focuses on delivering value and maintaining customer satisfaction. Participants will learn techniques that focus on customer requirements, increasing repeat business and sales. Can be presented as executive briefing to multi-day customer service boot camp including customer site visits, interviews and service level evaluations.
more...
