Instructor Led Customer Service Association Training
Customer Service Association Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days
...tion provided by the Toronto Chapter of the International Customer Service Association through the Advisory Council.
Course Objectives include
1. Learn effective communication skills to improve the agenta ™s ability to deal with customers and co-workers.
2. Identify and practice strategies for effectively managing difficult customer situations.
3. Be better prepared to ask the right
more...
