Online Customer Service Department eLearning
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From Online Training Directory
Customer Service Certificate
This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student.
Welcome to Customer Service
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Customer Service Certificate
From 123-CBT Computer Based Training
Decision Making Problem Solving Problem Solving Fundamentals

In Decision Making & Problem Solving: Problem Solving Fundamentals, you will learn to use a systematic approach to solve problems. In this program, you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome. Learn To Identify different ways problems can be handled.
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Decision Making Problem Solving Problem Solving Fundamentals
From Seletel Informatique
Customer Service
This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides an overview of creating a customer service department that useful tools for providing excellent customer service.
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