Instructor Led Customer Service Excellence Training in Nigeria
Customer Service Excellence Training Provider? - Tell us about your Training!
Customer Service Excellence Seminar Schedule
| Program | Location | |||
|---|---|---|---|---|
June, 2012 | ||||
| 26th Jun | Customer Service 101 & 201 | Maryland, Lagos | [Register] | |
From C-Centrik Solutions Company
Customer Service 101 & 201



...Customer Service Excellence training and certification programme will benefit anyone just entering or wishing to enter into a customer service environment. It is also for current employees who wants to be knowledgeable about customer service. The class is Instructor led with group discussions, exercises and also individual assignments. This course is certified by the Rockhurst University
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From Oil & Gas Soft Skills Limited
Customer Service Excellence- Aug 29-30
Getting the right communication skills that improve costumer relationship for your businesses.
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From Purssion Limited
Customer Service Excellence
...CUSTOMER SERVICE EXCELLENCE
It takes considerable effort to win customersa trust and loyalty, but it takes no effort to lose it. Are your employees treating your customers right? Reasons why customers leave include:
Death a 1%
Relocation - 3%
Change of friends - 5%
Competitorsa Influence - 9%
Product/ Service dissatisfaction - 14%
The attitude
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