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Instructor Led Customer Service Excellence Training Classes in United Arab Emirates

Customer Service Excellence Training Seminars and Classes
From Meirc Training and Consulting
Customer Service Excellence How to Win and Keep Customers instructor led training This program is designed for Managers/supervisors and senior customer service staff. This program is worth 15 NASBA CPE s.Understand the importance of customer service in a competitive environment.Practice the techniques of managing customer expectations and delighting them.Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.'  more...
Customer Service Excellence How to Win and Keep Customers instructor led training This program is designed for Managers/supervisors and senior customer service staff. This program is worth 15 NASBA CPE s.Understand the importance of customer service in a competitive environment.Practice the techniques of managing customer expectations and delighting them.Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.'  more...
Customer Service Excellence: How to win & keep customers instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting them. Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.  more...
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This page was last updated on sb5- 08/15/08 at 05:56:10