Instructor Led Customer Service Manager Training in United States

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Customer Service Manager Training Seminars and Classes
From The College of Call Center Excellence
Call Center Workforce Management Certification in Indianapolis IN - February 23-24 2012 instructor led traininggroup study and discussionworkshop / seminar The BenchmarkPortal contact center Workforce Management Certification training course for workforce managers covers the entire workforce management process from the gathering of data to the production of forecasts, schedules, and budgets. We include lessons that benefit attendees from any sized organization, large and small, with real-world examples of solutions that work in practice - not just  more...
Call Center Campus in Las Vegas instructor led traininggroup study and discussionworkshop / seminar The BenchmarkPortal Las Vegas Call Center Training & Networking event gathers the top Certified Centers of Excellence, Industry Experts, CCCE Alumni, CCCE Course Attendees during the week, & the team from BenchmarkPortal to explore benchmarking and beyond. This unique opportunity is unlike any other event for the call center industry as there are no vendors and provides a chance for industry  more...
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