Instructor Led Customer Service Professionals Training
Customer Service Professionals Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Effective Outsource Networks
Managing and Motivating Staff for Service Excellence 4 Dec 2012
...ors who need to oversee the development and management of customer service professionals.
Course Details
Course Date 4 Dec 2012
Time 9am to 5pm
Venue Stamford Road, near Dhoby Ghaut MRT
Early Bird Closing 15/ 11/ 2012
Fee Per Participant
S$310. 30 (Early Bird)
S$353. 10 (Normal)
S$278. 20 (Member)
Fee is inclusive of 7% GST, training materials and tea breaks.
SDF-Approved Yes
more...
Managing and Motivating Staff for Service Excellence 12 Sep 2012
...ors who need to oversee the development and management of customer service professionals.
Course Details
Course Date 12 Sep 2012
Time 9am to 5pm
Venue Stamford Road, near Dhoby Ghaut MRT
Early Bird Closing 12/ 8/ 2012
Fee Per Participant
S$310. 30 (Early Bird)
S$353. 10 (Normal)
S$278. 20 (Member)
Fee is inclusive of 7% GST, training materials and tea breaks.
SDF-Approved Yes
more...
Managing and Motivating Staff for Service Excellence 5 June 2012
...ors who need to oversee the development and management of customer service professionals.
Course Details
Course Date 5 Jun 2012
Time 9am to 5pm
Venue Stamford Road, near Dhoby Ghaut MRT
Early Bird Closing 15/ 5/2012
Fee Per Participant
S$310. 30 (Early Bird)
S$353. 10 (Normal)
S$278. 20 (Member)
Fee is inclusive of 7% GST, training materials and tea breaks.
SDF-Approved Yes
more...
From Entelechy, Inc.
Transitioning to Sales
Transitioning to Sales
Overview
You solved the customer s problem. Now what?
Truly focused customer service professionals are able to transition problem solving calls effectively into sales opportunities. By listening for clues throughout the call and professionally and quickly solving the customer s problem, you have the opportunity to provide further help to the customer by
more...
Transitioning to Sales
Overview
You solved the customer s problem. Now what?
Truly focused customer service professionals are able to transition problem solving calls effectively into sales opportunities. By listening for clues throughout the call and professionally and quickly solving the customer s problem, you have the opportunity to provide further help to the customer by
more...
From Value Based, Inc.
Value Based Selling - A Consultive Sales Methodology
...Since the course's release in 1993 thousands of sales and customer service professionals from the U.S., Canada and Europe have been trained on the methodology. Past participants have increased their sales by 20% to 30% within 12 months of completing the course.
Results You Can Expect . . .
Increase company profits by selling value, not price, eliminating the need to discount.
Decrease the
more...
...Since the course's release in 1993 thousands of sales and customer service professionals from the U.S., Canada and Europe have been trained on the methodology. Past participants have increased their sales by 20% to 30% within 12 months of completing the course.
Results You Can Expect . . .
Increase company profits by selling value, not price, eliminating the need to discount.
Decrease the
more...
